Keynote Speech for United Community Bank Mortgage Services


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How do you change your mindset to become indispensable to your organization?

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Keynote Speech for United Community Bank Mortgage Services

  1. 1. Are You A Linchpin? Al Meyers November 9, 2011
  2. 2. Remember This?
  3. 3. We All Experienced It
  4. 4. What Do You Do? Look For Inspiration…… “These are times in which a genius would wish to live. It is not in the still calm of life, or the repose of a pacific station, that great characters are formed. The habits of a vigorous mind are formed in contending with difficulties”. - Abigail Adams, January 12, 1780
  5. 5. ……….Then, Develop Plan B
  6. 6. My Plan B: Make A Community Impact
  7. 7. Do You Recall This Very Successful “Plan B”?
  8. 8. What is a Linchpin? • Management • Labor • Linchpin – someone who: • Invents • Connects others • Makes things happen • Creates order out of chaosIn other words……linchpins are INDISPENSABLE
  9. 9. Average Is Over• Do you want to be just a cog in a giant machine that is easily replaced?• Leaders don’t get a map or set of rules• This requires a different attitudeSource: “Lynchpin,” by Seth Godin
  10. 10. Where Are You On This Hierarchy?Source: “Lynchpin,” by Seth Godin
  11. 11. Have the Courage to Create“If you have a great idea, do it; if youdon’t do it, it doesn’t exist” - Anonymous
  12. 12. The Paradox of the Safety Zone • The more you hide, the riskier it is • The less commotion you cause, the more likely you are to fail, be ignored, expose yourself to failure • Your leaders want to hear your creative ideas for continuing to improve the performance of the mortgage services division!Source: “Lynchpin,” by Seth Godin
  13. 13. A Few Signs Your “Lizard Brain” is at Work • Rushing your work, sending out defective ideas/products, hoping they will be rejected • Suffer anxiety about what to wear to an event • Do excessive networking with the goal of having everyone like you and support you • Demonstrate a lack of desire to obtain new skills • Excessively criticize the work of your peers, thus unrealistically raising the bar for your work.Source: “Lynchpin,” by Seth Godin
  14. 14. If Only……. “If you don’t want to do something, one excuse is as good as another.” - Yiddish Proverb Complete this sentence: I could be more creative if only______________ What is the single most important thing you need to achieve excellence at UCBI Mortgage Services?Source: “Lynchpin,” by Seth Godin
  15. 15. Ishita Gupta’s Meditation Founder & Publisher of Fear.Less Magazine Choose to change your perspective. Choose to flip the switch in your mind. Turn on the light and stop fretting about with insecurity and doubt. Choose to do your work and be free of distraction. Choose to see the best in someone, or choose to bring out the worst in them. Choose to be a laser beam, with focused attention, or a scattered ray of light that doesn’t do any good.Source: “Lynchpin,” by Seth Godin
  16. 16. Teamwork is EVERYTHING“Coming together is a beginning. Keeping together is progress. WORKING TOGETHER is SUCCESS.” - Henry Ford
  17. 17. A Video Interlude on Success“Success is a Continuous Journey”
  18. 18. Remember the “Boundary-less” Organization? • Transcend artificial boundaries of bureaucracy • Continue to use “virtual methods” of communication and empower employees • Work as a team – and self-directed – towards a common goal!
  19. 19. How to Create? Diversity Drives InnovationSource: “The Medici Effect, Breakthrough Insights at the Intersection of Ideas, Concepts & Cultures,” by Frans Johansson
  20. 20. Consider Forming a “Dense Network” • Coined by University of Virginia Professor James Davison Hunter in a book published Fall 2010: To Change the World • Dense Networks drive change and include certain key elements: • Passionate Focus • Inspirational Leader • Use of Symbols • Link to an Institution • What would a Dense Network look like within UCBI Mortgage Services?
  21. 21. The Seven Abilities of the Linchpin • Providing a unique interface between members of the organization • Delivering unique creativity • Managing a situation or organization of great complexity • Leading customers • Inspiring staff • Providing deep domain knowledge • Possessing a unique talentSource: “Lynchpin,” by Seth Godin
  22. 22. The Law of Linchpin Leverage • The more value you create in your job, the fewer clock minutes of labor you actually spend creating that valueSource: “Lynchpin,” by Seth Godin
  23. 23. What is the Ultimate Goal?