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Kai Weber - Addicted to Meaning - STC13 130507

by on May 01, 2013

  • 785 views

This presentation explores how “meaning” works in technical communication, why it fails, and how you can create meaningful documentation. Drawing on the cognitive psychology of mental models and ...

This presentation explores how “meaning” works in technical communication, why it fails, and how you can create meaningful documentation. Drawing on the cognitive psychology of mental models and user experience design, Kai shows with examples why minimalism works but FAQs don't, and how to write for users without irritating them.

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Kai Weber - Addicted to Meaning - STC13 130507 Kai Weber - Addicted to Meaning - STC13 130507 Presentation Transcript