Coaching Skills


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A short session on essential coaching skills using the GROW model from Alec McPhedran of Skills Channel TV.

Published in: Business, Health & Medicine

Coaching Skills

  2. 2. Who are…  We specialise in creative training. coaching and facilitation  We are experts about skills development  We focus on leadership, strategy, management and personal development  We help businesses and individuals change and grow  Our aim is to help people achieve
  3. 3. TRAINING Being instructed on what to do, sometimes all together COACHING MENTORINGOne to one development Guidance, wisdom, challeon a specific skill, mainly nge and support on the being asked person
  4. 4. Developing People Often the line manager and normally TRAINING Often a senior with a focus on manager orJob Performances specialist, typ ically concerned with the person INDIVIDUAL COACHING MENTORING McPhedran 2006
  5. 5. Coaching Coaching is unlocking a person’s potential to maximise their own performance; helping them to learn rather than teaching them. Timothy Gallwey, The Inner Game Building awareness, responsibility and self-belief is the goal of a coach. Sir John Whitmore, Coaching for Performance
  6. 6. Aspect Coach MentorFocus Performance IndividualRole Specific agenda Facilitator with no agendaRelationship Comes with the job Usually Self SelectingSource of Position Perceived ValueInfluencePersonal Teamwork/Performa Affirmation/LearningReturns nceArena Task related Life
  7. 7. Aspects of CoachingTo balance the useof your key skillsThe ability toeffectively managethe session
  8. 8. Types of CoachingLife CoachingBusiness CoachingExecutive CoachingCareer CoachingPersonal CoachingConflict CoachingGroup CoachingSports Coaching
  9. 9. Key Coaching Skills 1. Questioning 2. Listening 3. Summarising 4. Objective Setting 5. Feedback 6. Observation 7. Non Judgemental
  10. 10. Active Listening Paraphrasing Listening attentively Concentrating on words and tonality Summmarising Checking understanding
  11. 11. Questioning Open Ended - Tell me about… Explain to me… Describe to me… Who, what, why, where, when and how Probing - Exploring more detail Direct - Seeking specific information Closed - Yes or No response
  12. 12. Key Questions  WHO  WHAT  WHY  WHERE  WHEN  HOW
  13. 13. Managing the CoachingSession with GROW CLARIFY GOAL WHAT EXPLORE WILL REALITY THEY DO? GENERATE OPTIONS Graham Alexander, Alan Fine and Sir John Whitmore
  14. 14. Managing the CoachingSession with GROW CLARIFY GOAL Establish the session goal Make it appropriate to the time available Use SMART where appropriate Help the individual to identify The Goal may change during the session Review at the end of the session Graham Alexander, Alan Fine and Sir John Whitmore
  15. 15. Managing the CoachingSession with GROW EXPLORE REALITY What have you tried so far? What has worked/not worked? Why is this important? Who is involved and why? Deadlines, facts, budgets, resources? How important is this to you? Graham Alexander, Alan Fine and Sir John Whitmore
  16. 16. Managing the CoachingSession with GROW GENERATE OPTIONS Brainstorm ideas Be incredibly creative too Think about some scope for selecting options Force Field Analysis each key option Select Option A and back up Option B Graham Alexander, Alan Fine and Sir John Whitmore
  17. 17. Managing the CoachingSession with GROW WHAT WILL THEY DO? Clarify actions THEY will take Deadlines and results Discuss Success Criteria Support available When and how will the actions be reviewed? Graham Alexander, Alan Fine and Sir John Whitmore
  18. 18. Benefits of Coaching You have the opportunity to coach every day Cheaper than training Focus is on a specific topic for individuals Develops your skills
  19. 19. Six Minutes and Forty Secondson Coaching Skills Effective use of Questioning, Listening and Summarising Managing the session through GROW Ask rather than Tell
  20. 20. 0845 83 777