Callbox North America
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Callbox North America

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Lead generation and appointment setting company that specializes in generating targeted and qualified business sales leads for North America through telemarketing.

Lead generation and appointment setting company that specializes in generating targeted and qualified business sales leads for North America through telemarketing.

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Callbox North America Callbox North America Presentation Transcript

  • Copyright © 2010 Callbox. All rights reserved.
  • Copyright © 2010 Callbox. All rights reserved.
  • Callbox Sales and Marketing Solutions• Largest B2B lead generation outsourcing company in the world• More than 8 years of operation• Over 500 sales and marketing professionals worldwide• Offices in the following countries: USA, UK, Australia, Singapore, Malaysia, Hong Kong, New Zealand Copyright © 2010 Callbox. All rights reserved.
  • INDUSTRIES WE SERVE Copyright © 2010 Callbox. All rights reserved.
  • Industries We Serve Software Products Merchant Services IT Products and Services Commercial Cleaning Advertising Services Education and Training Financial Services Healthcare Other Industries Logistics, Real Estate, Travel, etc. Copyright © 2010 Callbox. All rights reserved.
  • MAJOR CLIENTS Copyright © 2010 Callbox. All rights reserved.
  • Over 6,000 companies served around the worldMajor Clients Copyright © 2010 Callbox. All rights reserved.
  • AWARDS Top 50 Teleservices Agencies Ranking Customer Interaction Solutions Magazine• 12th in the US Market• 10th in the International Market 2010 Leading Providers of Outsourced Sales and Marketing Services The Black Book of Outsourcing • Listed as a Top SMO Service Provider based on Customer Satisfaction Ratings • Recognized for Excellence Across Nine Performance Criteria Top Outsourcer Awards Contact Center World • Top Outsourcer of the Year • 1st in Percentage Growth of Sales Revenue • 2nd in Number of Business-to-Business Agents Copyright © 2010 Callbox. All rights reserved.
  • OUR SERVICES Copyright © 2010 Callbox. All rights reserved.
  • Our Services CREATE sales opportunities With • Appointment Setting / Lead Generation TELEMARKETING • Event Telemarketing • Telephone Survey CAPTURE more leads online With • Web Design WEB MARKETING • Search Engine Optimization (SEO) • Social Media Marketing CONTACT decision makers • Targeted Call Lists With • List Management (Data Validation, Data SALES LISTS Cleansing, Database/Client Profiling) Copyright © 2010 Callbox. All rights reserved.
  • TELEMARKETING Copyright © 2010 Callbox. All rights reserved.
  • The Callbox Process Kick-Off Meeting Product Training / Within a Week of Award Simulation Calls 2 4 Day after Script Approval 1 Notice of 3 Award of Contract Call Script Development Calling can begin within 2 weeks. Day after Kick-off 5 8 7 Release of Database Within 3 Days of Kick-OffEnd-of-Month CampaignSummary Reporting Weekly Campaign Reporting PipelineCRM, Campaign Status 6Within 3 Days Start of Calling Campaign Within 7 Days of Database Approval Copyright © 2010 Callbox. All rights reserved.
  • Copyright © 2010 Callbox. All rights reserved.
  • Send to Quality Analyst Lead Identification / Agent tags success calls as Appointment Setting “For Lead Qualification" in the Agent reviews Clients PipelineCRM. calendar prior to setting appointments. Lead Qualification START of Call Campaign Quality Analyst listens to call recording.Leads that require additionalinformation are tagged forfollow-up. An agent correctsor gathers the additionalinformation and the Lead isresubmitted for qualification. Lead Registration Leads/appointments The approved by the QA appear in Email Delivery/Web Pick-up the PipelineCRM and on the PipelineCRM sends notification Call Campaign Client’s calendar. email to the Client. Client follows Flow email link to view qualified leads and appointments scheduled. Copyright © 2010 Callbox. All rights reserved.
  • ONLINE MARKETING Copyright © 2010 Callbox. All rights reserved.
  • Website Design and Search Engine Optimization  Website Analysis  Keyword Research  Content Writing  On-Page Optimization  Offsite Optimization  Social Media Marketing Copyright © 2010 Callbox. All rights reserved.
  • LIST SERVICES Copyright © 2010 Callbox. All rights reserved.
  • List Services Targeted Call List Creation Database Validation/Verification Data Cleansing/Scrubbing Database/Customer Profiling Copyright © 2010 Callbox. All rights reserved.
  • OUR GLOBAL DATA WAREHOUSE Copyright © 2010 Callbox. All rights reserved.
  • The Callbox Data WarehouseProfiled by Country Over 20 Million Records Copyright © 2010 Callbox. All rights reserved.
  • LEAD Management: PipelineCRM © Copyright © 2010 Callbox. All rights reserved.
  • HomeComplete web-based CRM:• sales pipeline  update information and status  upload proposals and related docs  view history• calendar and alarms• task manager• real-time activity tracker  track agents latest calls Copyright © 2010 Callbox. All rights reserved.
  • Calendar track appointments setby the Agent block dates/times forpersonal appointments view calendar of yourindividual sales teammembers. Copyright © 2010 Callbox. All rights reserved.
  • Leads search lead histories export lead list Copyright © 2010 Callbox. All rights reserved.
  • Reports view charts and tablesreflecting campaignprogress view full call histories customize and downloadreportsPremium Features• List Editor  manage/edit/delete call list entries  download current call lists• Dataminer  build targeted lists; filter by location, industry and business size Copyright © 2010 Callbox. All rights reserved.
  • Contact Us USA +1 888.810.7464 UK +44 203.002.5986 Australia +61 2.9037.2248 New Zealand +64 9.9143122 Singapore +65 6248.5023 Malaysia +60 3.4264.6400 Hong Kong +852 3.6786708 info@callboxinc.com sales@callboxinc.com www.CallboxInc.com Copyright © 2010 Callbox. All rights reserved.