.Introductionto the Field ofOrganizational Behaviour         1
Nortel Networks and OB Nortel Networks has leveraged the power of organizational behaviour to become one of the world’s le...
What are Organizations?Groups of people whowork interdependentlytoward some purpose   – Structured patterns of     interac...
Why Study Organizational Behaviour                  Understand                 organizational                    events   ...
Trends: Globalization • New organizational structures • Different forms of communication • Increases competition, change, ...
Trends: Workforce Diversity • Primary and secondary diversity • More women in workforce and   professions • Different need...
Trends: Employment Relationship • Employability • Contingent work • Telecommuting • Virtual teams                   7
Trends: Information Technology • Affects how employees interact   – Virtual teams   – Telecommuting • Affects how organiza...
Trends: Lots of Teams • Potentially more effective than   employees working alone • Concern is when to assign tasks to   t...
Trends: Business Ethics • The study of moral principles or values   that determine whether actions are right   or wrong an...
Organizational Behaviour Anchors                   Multidisciplinary                        anchor                        ...
Open Systems Anchor of OB         Feedback                  Feedback               Subsystem   SubsystemInputs            ...
Knowledge Management Defined   Any structured activity that   improves an organization’s   capacity to acquire, share,   a...
Intellectual Capital • Human capital    – Knowledge that employees possess      and generate • Structural capital    – Kno...
Knowledge Management ProcessesVancouver-based PMC-Sierra bought start-up firmExtreme Packet Devices for$600 million becaus...
Knowledge Management Processes• Knowledge acquisition  – Grafting, learning,    experimentation• Knowledge sharing  – Comm...
Organizational Memory • The storage and preservation of   intellectual capital • Retain intellectual capital by:    – Keep...
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What Is Organizational Behaviour

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Transcript of "What Is Organizational Behaviour"

  1. 1. .Introductionto the Field ofOrganizational Behaviour 1
  2. 2. Nortel Networks and OB Nortel Networks has leveraged the power of organizational behaviour to become one of the world’s leading high technology companies. D. Chan. Ottawa Citizen 2
  3. 3. What are Organizations?Groups of people whowork interdependentlytoward some purpose – Structured patterns of interaction – Coordinated tasks – Work toward some purpose D. Chan. Ottawa Citizen 3
  4. 4. Why Study Organizational Behaviour Understand organizational events Organizational Behaviour Research Influence Predict organizational organizational events events 4
  5. 5. Trends: Globalization • New organizational structures • Different forms of communication • Increases competition, change, mergers, downsizing, stress • Need to be more sensitive to cultural differences 5
  6. 6. Trends: Workforce Diversity • Primary and secondary diversity • More women in workforce and professions • Different needs of Generation-X and baby-boomers • Diversity has advantages, but firms need to adjust 6
  7. 7. Trends: Employment Relationship • Employability • Contingent work • Telecommuting • Virtual teams 7
  8. 8. Trends: Information Technology • Affects how employees interact – Virtual teams – Telecommuting • Affects how organizations are configured – Network structures • Affects how firms relate to customers – Communication issues 8
  9. 9. Trends: Lots of Teams • Potentially more effective than employees working alone • Concern is when to assign tasks to teams rather than to individuals 9
  10. 10. Trends: Business Ethics • The study of moral principles or values that determine whether actions are right or wrong and outcomes are good or bad • What is unethical is not always obvious 10
  11. 11. Organizational Behaviour Anchors Multidisciplinary anchor Systematic Open systems Organizational research anchor Behaviour anchor Anchors Multiple levels Contingency of analysis anchor anchor 11
  12. 12. Open Systems Anchor of OB Feedback Feedback Subsystem SubsystemInputs Organization Outputs Subsystem Subsystem 12
  13. 13. Knowledge Management Defined Any structured activity that improves an organization’s capacity to acquire, share, and use knowledge for its survival and success 13
  14. 14. Intellectual Capital • Human capital – Knowledge that employees possess and generate • Structural capital – Knowledge captured in systems and structures • Relationship capital – Value derived from satisfied customers, reliable suppliers, and others 14
  15. 15. Knowledge Management ProcessesVancouver-based PMC-Sierra bought start-up firmExtreme Packet Devices for$600 million because itneeded to acquire knowledgefaster than through in-houseresearch. R. MacIvor. Ottawa Citizen 15
  16. 16. Knowledge Management Processes• Knowledge acquisition – Grafting, learning, experimentation• Knowledge sharing – Communication – Communities of practice• Knowledge use R. MacIvor. Ottawa Citizen – Awareness – Freedom to apply knowledge 16
  17. 17. Organizational Memory • The storage and preservation of intellectual capital • Retain intellectual capital by: – Keeping knowledgable employees – Transferring knowledge to others – Transferring human capital to structural capital 17

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