Microsoft Cloud Index Report 2013


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A survey of 200 Irish IT decision makers about cloud computing, April 2013.

Research conducted on behalf of Microsoft by Amárach Research.

The 2012 report is available here:

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Microsoft Cloud Index Report 2013

  1. 1. S13-068Microsoft Cloud Index2013 Report
  2. 2. SECTION 1:Current Challenges &Future Prospects
  3. 3. 3Main External Challenges for Next 12 Months5-50 employees (22%)51-250 employees (23%)Public sector (44%)5-50 employees (12%)Public sector (12%)5-50 employees (10%)Public sector (14%)Public sector (10%)51-250 employees (7%)New business development/salesThe wider Irish economyFinancial challengesSlow down in businessThe global economyCompany costsStrong competitionIT infrastructure insufficiencyNew regulationsPrice competitivenessInsufficient servicesGovernment budget/decisions** All others less than 3%(Base: All IT decision makers - 200)1818171487765433Highest Among ….%
  4. 4. 4Main Internal Challenges for Next 12 MonthsPublic sector (44%)Public sector (18%)Public sector (14%)Public sector (8%)Staff levelsCost controlRestructuringMaintaining competenceIT developmentNew business development/salesBudgetData protectionResourcesProviding good customer servicesCash flowAdapting to recessionStaff moral* All others less than 3%(Base: All IT decision makers - 200)19999986554333Highest Among ….%
  5. 5. 5Revenue vs Cost Predictors – IThe outlook for the next 12 months is similar to that expressed byIT decision makers this time last year. 17% see revenue outgrowing costs while 15% expect the opposite.(Base: All IT decision makers in private sector - 150)17 1813 1438 37741518Revenue will growfaster than costsRevenue and costswill grow at samerateRevenue and costswill remain staticRevenue will fall atsame rate as costsRevenue will feelfaster than costs38 377415182013 2012
  6. 6. 6Revenue vs Cost Predictors – IICompanies with over 250 employees are most likely to see theirrevenues fall faster than their costs over the next 12 months, whileprospects have improved for companies with under 250 employees.(Base: All IT decision makers in private sector - 150)19 17 161322439 37 3874815722Revenue will growfaster than costsRevenue and costswill grow at samerateRevenue and costswill remain staticRevenue will fall atsame rate as costsRevenue will feelfaster than costs07480157225-50 51-250 251+(14)() = 2012 figures(16) (26) (12) (16) (14) (40) (38) (31) (7) (4) (0) (23) (16) (14)
  7. 7. 7Public Sector Budget AvailabilityOverall Budget2013%Increase -4 418 -407491528 5 4(Base: All IT decision makers in public sector - 50)Public sector budgets are under less threat than this time last year but threequarters still expect a decline. IT budgets are much more likely to go untouched.IT Budget2012%2013%Stay the sameDecreaseDon’t knowIncreaseStay the sameDecreaseDon’t know
  8. 8. SECTION 2:Cloud Update & Attitudes toCloud Computing
  9. 9. 9Cloud Computing“Cloud computing refersto the processing and storage of yourcomputer services and data, in a data centre basedaway from your own premises, and providinganywhere access at a fraction of the cost of having dataand computer services provided internally. Simply put, bothusers and organisations can do more with less, by obtainingaccess to more computing power whilst reducing the costs oftheir IT investment.”
  10. 10. 10Cloud Computings Role in …..(Base: All IT decision makers - 200)() = 2012 figures31%67%2%%NoDon’t knowYes16%80%4%Getting the economyback to growth%NoDon’t knowYesAddressing yourinternal/external challenges(77)(15)(8) (5)(40)(55)4 in 5 say cloud computing can play a role in brining Ireland back to growthwhile two thirds think it can help with their internal/external challenges.
  11. 11. 11Heard/Read about Cloud Computing SecurityRisks in the Media43293955 5431 2933 3128 264228141843293931 2933 3128 27422814293931 2933 3128 274228Total 5-50 51-250 251+ PublicSectorYes, major concern Yes, not a major concern No, did not hear of/read any reportsNearly three quarters of companies heard about or read someinformation about Cloud Computing. Over 4 in 10 said this was amajor concern while 3 in 10 did not see security as a major concern.(Base: All IT decision makers - 200)
  12. 12. 12Perceived Objective/Purpose of Cloud ComputingThe smaller companies are much more likely to view Cloud Computing primarilyas an IT solution while larger companies and public sector organisations aremore likely to say it plays a role in a wider business objective.45564039364836545154ITSolutionOtherDon’tknow3 43 56 01 92 8Total Sample5-50 employees51-250 employees251+ employeesPublic sectorWider BusinessObjective(Base: All IT decision makers - 200)
  13. 13. SECTION 3:Cloud ComputingUptake & Experience
  14. 14. 14Deployed Cloud() = 2012 figuresUptake of cloud computing is now similar across all organisations with a considerable increasewitnessed for organisations with less than 250 employees and Public Sector Organisations.543753 54 55 562013 2012 5-50 51-250 251+ Publicsector(Base: All IT decision makers - 200)Employees Employees Employees(21) (35) (53) (29)
  15. 15. 15Not Deployed but Considering ….() = 2012 figuresOver half of those who have not yet deployed cloud computing are considering it for thefuture. This is highest among companies with over 51 employees. Based on the previouswave we know that 55% of those who are considering cloud will convert within 12 months.5551366961452013 2012 5-50 51-250 251+ Publicsector(Base: All IT decision makers - 200)Employees Employees Employees(38) (47) (75) (41)
  16. 16. 162013 Considering(uptake factor)Estimated level forApril 2014Projected Cloud GrowthBased on the previous research we can apply the uptake factor (55%) toprovide a more robust model of prediction. Based on this, uptake of CloudComputing services could reach 68% by April 2014.541468(Base: All IT decision makers - 200)Current Users – Considering (uptake factor) – Estimated Level for April 2014
  17. 17. 17Benefits of CloudPublic sector (50%)51-250 employees (32%)Public sector (24%)5-50 employees (24%)5-50 employees (14%)251+ employees (13%)51-250 employees (9%)Public Sector (8%)Cost benefitsMobile workforceMore efficientEase of useSecuritySafe spaceFlexibilityStorage capabilityEase of implementationNo on site maintenance*OtherDon’t know* All others less than 2%(Base: All IT decision makers - 200)40231714139754363Highest Among ….%
  18. 18. 1819 1926152564 65 5570577 1010 4 710 6 9 11 11Cloud Computing Experience2013%Exceeded expectations(Base: All who have deployed cloud – 108)1-in-5 of those who deployed cloud say it has exceeded their expectations, withmedium companies and Public sector organisations most likely to agree with this.% % % %Met expectationsFell below expectationsDon’t know5-50 51-250 251+PublicSectorEmployees
  19. 19. 19Barriers to Encourage Cloud Computing251+ employees (76%)5-50 employees (46%)Public sector (46%)Public sector (55%)5-50 employees (25%)Security concernsFinancial resourcesIntegration of legacy systemsPrivacy concernsOther IT/telecoms concernsAvailability of right IT SkillsLack of awareness of benefitsBusiness easeOtherDon’t know573432292221171557Highest Among ….%(39)(24)(19)(25)(14)(13)(24)(14)(11)(-)() = 2012 figures(Base: All who have not deployed cloud – 92)
  20. 20. 20Methods of Accelerating AdoptionPublic sector (68%)251+ employees (50%)51-250 employees (50%)5-50 employees (32%)51-250 employees (31%)Public sector (23%)Government guidelines/standardsAdditional security certificationsTraining staff to increase technical cloud skillsIncrease awareness of cloud offeringsTraining staff to increase business cloud skillsCloud migration framework/workshopsCloud readiness assessment/workshopsOtherDon’t know45413325241716310Highest Among ….%(Base: All who have not deployed cloud – 92)
  21. 21. 21Big Data & Cloud(Base: All IT decision makers - 200)26%60%14%%NoDon’t knowYesEngage in data analysis ormeasuring big data%Nearly 4-in-10 organisations engage in data analysis or measure ‘big data’ –most commonly among larger companies and Public sector organisations. 6-in-10 of these say Cloud computing could contribute to this process.Could cloud improve dataanalytics? (N=77)59%39%2%NoDon’t knowYes5-50 employees51-250 employees251+ employeesPublic sector22355246%
  22. 22. SECTION 4:Microsoft CloudIndex
  23. 23. 23Knowledge of Cloud ComputingPublic sector (6%)Public sector (32%)5-50 employees (10%)5-50 employees (14%)Aware of cloud computing butstill gathering informationHave begun to implement cloudon 1 or 2 projectsHave investigated cloud – beingconsideredHave begum to implement cloudand expect further usageHave implemented cloudFully operational on cloudNo awareness of cloud32221711655Highest Among ….%(50)() = 2012 figures(Base: All IT decision makers - 200)(9)(9)(7)(7)(3)(11)
  24. 24. 241 10Q. On a scale of 1 to 10, where 1 is complete beginners status and 10 is fullyimplemented, where would you locate your own organisation in terms of itsadoption of Cloud Computing?3.2IrelandApril 20123.6IrelandApril 2013The Microsoft/Amárach Cloud IndexThe Microsoft Cloud Index has improved by 0.4 points since April 2012, supported bythe positive growth of Cloud adoption we would expect to see the index continue toclimb as more companies become familiar with Cloud Computing.
  25. 25. Trends Reporte. info@amarach.comw. www.amarach.comb.