Employee Satisfaction In Ireland

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Employee Satisfaction In Ireland

  1. 1. Employee Satisfaction Research August 2008
  2. 2. <ul><li>Amarach Research undertook a survey of 1000 working Irish adults, quotas were applied to reflect the working population. </li></ul><ul><li>The study looked to assess overall satisfaction with an employee’s place of work as well as various aspects within their working lives. </li></ul><ul><li>The study was conducted through ‘07/’08 </li></ul><ul><li>A few key slides have been presented here, however, more information is available upon request by contacting Amárach at: [email_address] </li></ul>Background & Methodology
  3. 3. Breakdown of Labourforce Managerial/Owner/Manger roles are more dominant within the Dublin region, Connaught/Ulster and Munster have a greater proportion of semi-skilled manual workers versus elsewhere. Three tenths of our population are skilled manual workers. The majority of the working population work full-time (75%). Those who are semi-skilled manual workers are most likely to work part time (52%). 56% (Base: Irish Working Adults - 1000)
  4. 4. Eight inTen Satisfied with Place of Work Agree S lightly (4) Overall Satisfaction with Place of Work Agree Strongly (5) 4.2 Disagree S lightly (2) Disagree Strongly (1) Mean Score % Neither Agree nor Disagree(5) Overall the research found that 81pc of employees are satisfied with their place of work, with owners and managers topping the list, whilst junior levels are the most likely to consider leaving the company they work in. (Base: Irish Working Adults - 1000)
  5. 5. Recommendations More Likely Amongst Higher Tiers Recommendation of Company as a place of work Agree S lightly (4) Agree Strongly (5) 4.1 Disagree S lightly (2) Disagree Strongly (1) Mean Score % Neither Agree nor Disagree(5) Owners and managers came out with the most likelihood to recommend with 65pc of bosses advocating their work place to potential employees. Semi-skilled manual workers however are the least likely to recommend their place of work as only 23pc said that they would commend their company. (Base: Irish Working Adults - 1000)
  6. 6. 15% Likely to Switch for Similar Job Likelihood to Switch to a Similar Job % 2. 2 As a total just over half of all workers, 53pc, disagreed strongly with the likelihood to switching jobs. Agree S lightly (4) Agree Strongly (5) Disagree S lightly (2) Disagree Strongly (1) Mean Score Neither Agree nor Disagree(5) (Base: Irish Working Adults - 1000)
  7. 7. Four in Ten Satisfied With Senior Management Overall Satisfaction with Senior Management Agree S lightly (4) Agree Strongly (5) Disagree S lightly (2) Disagree Strongly (1) % Neither Agree nor Disagree(5) Not over whelming confidence in senior management, few agreeing strongly with statements such as leading by example or making fair decisions in respect of employees (Base: Irish Working Adults - 1000)
  8. 8. Senior Management Leading By Example? Senior Management Lead by Example Agree S lightly (4) Agree Strongly (5) Disagree S lightly (2) Disagree Strongly (1) % Neither Agree nor Disagree(5) Decisions Made by Senior Management Concerning Employees are Usually Fair % Agree S lightly (4) Agree Strongly (5) Disagree S lightly (2) Disagree Strongly (1) Neither Agree nor Disagree(5) (Base: Irish Working Adults - 1000)
  9. 9. Greater Satisfaction with Direct Manager Overall Satisfaction with Direct Manager/Supervisor Agree S lightly (4) Agree Strongly (5) Disagree S lightly (2) Disagree Strongly (1) % Neither Agree nor Disagree(5) Satisfaction levels are significantly greater for direct management versus that of Senior Management; Intermediate Managers upwards show the greatest level of confidence/satisfaction in their direct manager. (Base: Irish Working Adults - 1000)
  10. 10. Training & Career Development Satisfaction with Training Agree S lightly (4) Agree Strongly (5) Disagree S lightly (2) Disagree Strongly (1) % Neither Agree nor Disagree(5) Satisfaction with Career Development % (Base: Irish Working Adults - 1000)
  11. 11. Key Findings <ul><ul><li>All in all workers feel they have a good understanding of what is expected of them. </li></ul></ul><ul><ul><li>To a lesser extent however is the belief that they make an important contribution to the company, this is most evident amongst junior members of staff who are just starting out in their role. </li></ul></ul><ul><ul><li>Owners and managers are the most confident in their job making good use of their skills and abilities, junior levels and semi skilled manual workers show the greatest frustration with this respect. </li></ul></ul><ul><ul><li>Junior levels also voiced a frustration with the lack of recognition they receive and show the least confidence in their contribution to the company, therefore, making them the most likely segment to consider leaving. </li></ul></ul><ul><ul><li>Additionally satisfaction with Senior Management will remain a difficult aspect to improve while direct management, due to their proximity to employees, achieve greater satisfaction scores. </li></ul></ul><ul><ul><li>Training and career development however really only become rated once employees have achieved a certain standing within a company. </li></ul></ul><ul><ul><li>Owners and managers came out with the most likelihood to recommend with 65pc of bosses advocating their work place to potential employees. </li></ul></ul>

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