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Communication plan


Communication Plan

Communication Plan

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  • 1. Tiger Elementary School Library Media Center Communication PlanPurpose of Communication PlanThe LMC recognizes the value of creating a professional learning community through access to information, shared decisionmaking, and respectful dialogue between library staff, patrons, and stakeholders. The Library Media Center CommunicationPlan sets forth guidelines and tools to fulfill the diverse needs of communication within the 5 Roles of a School Librarianidentified in Empowering Learners: Guidelines for School Library Media Programs. ( AASL,2009)Some roles have beencombined to achieve overlapping responsibilities. •Instructional Partner • Teacher •Information Specialist• Leader •Program AdministratorScope of Communication Plan Guidelines and tools presented were chosen based on the needs of an elementary library and school setting. Each section of The Library Media Center Communication Plan addresses:Outgoing Communication – getting information to patrons and stakeholders, recognizing who needs information, using avariety of tools to communicate in physical and virtual presenceIncoming Communication- receiving information from patrons and stakeholders, creating dialogue through a variety oftools, managing spontaneous and asynchronous communication in physical and virtual environmentsTools for Communication- identifying print, digital, personal, and technology tools appropriate for fulfilling thecommunication needs for each roleSpecific Examples of Communication- identifying specific circumstances, activities, and events that occur within theLMC to communicate to stakeholders within each roleOrganization of Responsibility- planning for accountability in sending, receiving, and acting on information with staff,patrons, and stakeholders
  • 2. Tiger Elementary School Library Media Center Communication Plan Roles: Instructional Partner and TeacherThe librarian as instructional partner recognizes the need for integration of information literacy skills within the meaningfulcontext of curriculum and project based learning. Due to the collaborative nature of this role, much of the communication willbe done through personal meetings, interviews, and shared technology. Every attempt to encourage and increase collaborationbetween students, teachers, and library staff will be taken which many mean multiple paths for communication.Responsibilitiesinclude: collaborating with teachers to plan and implement lessons that connect content achievement and information skills,evaluating and sharing resources for instructional purposes with teachers and students.Related to the role of instructional partner is the librarian’s role as teacher of 21st century skills to students through integratedlessons and library visits. Communication in this role is between student and librarian to assess prior knowledge, construct newunderstanding, and self-reflect on the learning process. Student/librarian interaction and observation serves as communication inthis role as well as sharing the instructional outcomes with classroom teachers. The school librarian may meet again as aninstructional partner within the role of teacher to share assessment information or evaluate collaborative learning activities.Responsibilities include: creating engaging learning opportunities for students to think critically, act creatively, and workcollaboratively to build research skills, promote a love of reading, teach students to become effective and ethical users ofinformation.
  • 3. Tiger Elementary School Library Media Center Communication Plan Outgoing Communication To Patrons as Instructional Partner and TeacherTeachers The librarian will be proactive in providing collaboration opportunities through monthly e-news letters sent through email and posted on library website highlighting resources and opportunities in the LMC. Personal invitations for collaboration will occur through presentations at monthly faculty meetings and grade level meetings. Resources will be jointly shared and collected through digital sites. Events in the library will be advertised through a shared email calendar system as well as scheduling class visits. Every attempt will be made to return communication through email, class telephone, or personal contact before the end of the school day. Librarians in the role of teacher will share student data from learning objectives through personal meeting, collaboration form, and shared projects.Students Library staff will develop digital pathfinders to assist students in their class projects. During weekly library visits personal invitations and orientations to the resources available will be given. Resource carts to promote academic interest and a love of reading will rotate through the grade level. Other resources will be available through the library website including podcasts created by library staff and students with book talks and recommendations. A monthly section of the PTA newsletter will highlight exciting activities in the LMC. Incoming Communication From Patrons as Instructional Partner and TeacherTeachers Teachers can request collaboration through email, personal contact or shared email calendar. In best cases the teacher and librarian will schedule a meeting to discuss the content, needed resources and complete a collaboration form. A shared calendar through the email system will allow teachers to sign up for collaboration meetings, lessons and schedule use of the LMC. For spontaneous collaboration teachers may ask library staff for resources which may be checked out or logged in the “Requested Materials” file to be checked for future purchase. Every attempt will be made to return communication through email, class telephone, or personal contact before the end of the school day.Students Student visits to the library are encouraged and expected. The library staff will conduct age appropriate reference interviews to assist students in finding resources for academic purposes. Library staff will promote a love of reading by encouraging students to leave book suggestions in the Suggestion Box, give readers advisory, and initiate literary conversations with students. Librarians in the role of teacher will use self-reflection rubrics, learning outcomes, and active response to receive feedback from students on lesson objectives. Specific Example of Communication as Instructional Partner and TeacherTeachers - School librarian meets with grade level to plan a joint unit on folktales using reading curriculum standards and information literacy skills to research, compare and create digital versions - School librarian starts a web mix of resources for American Civil War and emails link to history teachers to encourage collaborationStudents - Students and librarian develop a research plan to complete a project about DNA using a pathfinder and share strategies on the LMC Wikispaces - Librarians maintain a virtual library collection of resources available 24/7 through the LMC website
  • 4. Tiger Elementary School Library Media Center Communication Plan Tools for Communication as Instructional Partner and TeacherTeachers Symbaloo- will allow teachers and library staff to share resources for specific topics by creating web mixes displayed on the library website to be accessed from anywhere. http://www.symbaloo.com/ School Collaborative Planning Template- will be jointly completed when planning, teaching, and reflecting on collaboratively planned units. Morris, B. J. (2010). Administering the school library media center. Santa Barbara, CA: Libraries Unlimited Microsoft (Outlook) Exchange- will be used for email, survey voting, creating file rules, and sharing appointments and calendars, and address books. It is the official communication method of the school district and available at school, online, and on mobile devices with integration of other Microsoft products. Microsoft Publisher- will be used to create the monthly newsletters sent to teachers because they allow content to be personalized, archived in PDF or edited form, available with Microsoft Office products. Easily used by library staff without requiring extensive training. LMC Policies and Procedures Handbook- created by the school librarian will outline interpersonal skills for interactions with teachers and students by library staff. Training will occur based on ideas found in the Chapter 6, “Interpersonal Skills and Collaboration” of Collaboration and the School Library Media Specialist. Doll. C.A. ( 2005). Collaboration and the school library media specialist. Lanham, MD: Scarecrow PressStudents The LMC Website and Wikispaces- will provide students with access to the OPAC to browse the collection for academic and pleasure reading resource. It will also provide upcoming events, student created projects, and digital resources. The website will be designed to align with the district technology plan. Wikispaces- will be used to create specific pathfinders and class resources because of the collaborative and easy to update nature of the tool. This service is free to education organizations. LMC Reference Interview- will be used to assist students in finding information resources for academic needs. This dialogue is essential in helping students develop information skills and in the staff meeting their needs. Guidelines will be taken from Chapter 5, “The Reference Experience.” Bryner, J. & Lanning. S, ( 2010). Essential Reference Service for Today’s School Media Specialists. Santa Barbara, CA: Libraries Unlimited Senteo Response System- allows students to be actively engaged a remote responder. This software is integrated to the Smart Products already in place and allows for formative assessment of learning outcomes. Students, teachers, and librarians have access to the data for evaluation. http://smarttech.com/us/Solutions/Education+Solutions/Products+for+education/Complementary+hardware+products/SMART+Response
  • 5. Tiger Elementary School Library Media Center Communication Plan Organization of Responsibility as Instructional Partner and TeacherWorking Library Staff- create welcoming and stimulating environment that encourages collaboration, assist librarian in creating newsletters, with collecting resources as requested by teachersTeachers Librarian- takes lead role in initiating collaboration opportunities, providing resources, and scheduling meetings, implement teaching of information skills in lessons Teachers- participate actively in collaboration, implement content standards of lessons, collaborate with shared resourcesWorking Library Staff- create welcoming and stimulating environment that encourages student exploration, love of reading, and use of library with skills, engages each student who enters LMC with personal greeting and appropriate support, collects resources for pathfinders andStudents website, assist in creation of website, newsletters, pathfinders Librarian- takes lead role in modeling/teaching information literacy skills through interactions with students, creates and plans content for website, wiki, newsletters but may delegate responsibility to produce to library staff Students- show dispositions of critical thinking, ethical user, and informed responsibility using the library resources for life-long learning.
  • 6. Tiger Elementary School Library Media Center Communication Plan Roles: Information Specialist and LeaderThe librarian in the role of information specialist exercises leadership expertise in selecting, evaluating, and implementing avariety of resources for teaching and learning. Communication of emerging technology, best practice trends, and copyrightthrough on demand access are important topics in this role. Responsibilities include: technology software, promotinginformation literacy, maintaining a diverse collection of information mediums, assisting all stakeholders with issues oftechnology, developing a global perspective in the school setting.Librarians also serve in the role of leader as innovative users of technology for teaching practices. A school wide learningcommunity is created when librarians in leadership promote an enthusiasm for learning, a willingness to take risks, and a spiritof collaboration. Communication of advocacy, problem solving, school library achievement, and research based practices areimportant topics to be shared with all stakeholders in this role. Responsibilities include: providing professional development,serving in leadership capacities Outgoing Communication To Patrons as Information Specialist and LeaderTeachers Monthly electronic magazines custom designed for educational technology topics will be sent to all staff to stay current in technologyand staff trends. Copyright information will be presented through professional development session at the beginning of the year with tip sheets distributed and posted in relevant places. Articles, tutorials, and podcast training in technology will be available on the LMC website for on demand staff learning. A minimum of 3 professional development topics will be planned by surveys. Invitations to attend will be sent through RSVP buttons on school email system. These sessions will be added to the shared school calendar through the email system. Information affecting school libraries and learning from local, state, and national publications will be shared in timely ways with faculty through appropriate print or digital distribution.Students The library will use integrated lessons on ethical use, copyright, and internet safety throughout the year. Specific handouts and multimedia information will be shared with students on information literacy topics to help them become experts. A technology exploration lab will be advertised in PTA newsletters, and library websites for students to receive hands on training using technology products and then teach other students. Library staff will highlight the diverse collection of resources in the LMC through weekly appearances on the in-school broadcasts.Stakeholders A quarterly Lunch and Learn invitation will be sent to stakeholders via email and the PTA newsletter to attend presentations on pertinent technology topics (social media, cyber bullying etc). These sessions will also include a highlight of library and school achievement using a multimedia product that can later be placed on the LMC website. Quarterly messages will also air on the city cable television channel for schools.
  • 7. Tiger Elementary School Library Media Center Communication Plan Incoming Communication From Patrons as Information Specialist and LeaderTeachers Surveys for professional development topics will be conducted and analyzed by library staff for planning purposes. Enrollment inand staff these sessions will be done through RSVP buttons on a school email that will be directly routed to a folder in the librarian’s email for collection. A Library and Technology Committee representing all grade levels and departments will meet quarterly to form goals, discuss library’s ability to meet the needs of school goals, and solve problems. Minutes from these meetings will be posted on a shared network drive. Technical problems needing assistance will be submitted through a Technology Work Order sent by email form to librarian and IT directors. Library staff will check for these request each morning and afternoon and provide assistance if possible.Students Library staff will interact with students through observation and lesson assessment of their information skills. Students may request assistance in using technology and specialized help in finding resources through scheduling a meeting with the library staff.Stakeholders Library staff will respectfully and promptly address any communication concerning the library from a stakeholder through email or phone call. Matters beyond the scope of the library will be directed toward the administration. Specific Example of Communication as Information Specialist and LeaderTeachers - Tech Tuesdays allow staff and librarians to informally explore emerging technology after schooland staff - Librarian serves on curriculum committees at the school and district level - Librarian provides assistance to administrators in preparing professional and engaging multimedia reports needed for accreditationStudents - Students and librarian collaborate to hold a Tech Expo for student peer teaching of technology and research skills - Students use screen capture to document search strategies for information seeking to show librarian during meetingStakeholders - Open house held during School Library Month with multimedia presentation of achievement in school libraries - Computer training sessions during lunch hours and evenings to train parents on ordering yearbooks, depositing lunch money and checking student’s grades online as well as advocating for use of school library website at home
  • 8. Tiger Elementary School Library Media Center Communication Plan Tools for Communication as Information Specialist and LeaderTeachers Scoopit- will be used by the library staff to create free online magazines customized to technology topics of need. Teachers can linkand staff directly to primary sources for tutorial and integration tips as well as archive them for future use. Teachers can also create their own for classroom and instructional use. http://www.scoop.it/ Survey Monkey- will be used to collect development needs of teachers, staff, and stakeholders. This free online survey tool allows for various questions and answers format, analyzes the data, and has different sharing options. Teachers can create their own for classroom and instructional use. http://www.surveymonkey.com/ Learn It In 5 – will be used for on demand learning by teachers and staff. This site gives teachers 5 minute video tutorials on a range of digital products and tools. These are produced by teachers and specifically geared towards technology innovation and integration in teaching and learning. Teachers of all levels can find this site useful and refer to it at any time. It was recognized by the AASL as one of the “Best 25 Sites for Teaching and Learning 2012.” http://www.learnitin5.com/ Bookmarks- of the AASL “Best 25 Sites for Teaching and Learning 2012” produced by the AASL will be given to teachers along with links to the sites for quality technology resources. Instructions for teachers to include these resources in their weekly newsletters are also given. http://www.ala.org/aasl/guidelinesandstandards/bestlist/bestwebsitesresources Microsoft (Outlook) Exchange- will be used for email, RSVP buttons, creating file rules, and sharing calendars. An email template for a Technology Work Order will be created to send through email. Shared Network Drives- will be used on in school computing to share documents, training materials, and minutes from committee meetings. All staff will have access to this communication instantly.Students In School Broadcast Station- will be used weekly to highlight weekly collection resources and an education app for use at home or school. The entire school population watches this program each morning. Link with a Librarian Notes- will be used for students to arrange a special time for technology training, or resource assistance for classroom projects before, after and during school. These will be available outside and inside the LMC and will be checked daily to confirm a time with student.Stakeholders Cable Television Channel for Schools- will be used to highlight library achievements and provide technology tips to all citizens and stakeholders. Meetings, Personal letters, and Emails- will be used to address school boards, district personnel, legislatures, and city leaders on issues impacting the school curriculum and library program
  • 9. Tiger Elementary School Library Media Center Communication Plan Organization of Responsibility as Instructional Specialist and LeaderWorking Library Staff- creates surveys under direction of librarian to send for professional development, checking Technology Work Orders,with assisting teachers and staff with technology issues if ableTeachersand staff Librarian- takes lead role in planning and implementing professional development through staff or outside resources, collects resources to assist teachers and staff in locating and using technology and may delegate responsibility to library staff, initiates positive working relationship with stakeholders in conducting meetings, meets with students to model information skills, meets with library committee and forms agenda to conduct meeting Teachers and Staff- inform the library and IT staff of technology problems using email work order, address concerns/needs to grade level representative before library committee meetings, participate in professional development openly and contribute to learning community through reflective and honest surveysWorking Library Staff- displays willingness to help students locate and use resources in the library, checks Link with a Librarian appointmentswith and sends to librarian for confirmationStudents Librarian- instructs students in information skills, provides virtual access to resources 24/7 through library website, meets with students to share expertise, approves resources to be shared on weekly broadcast but students or library staff may present Students- take ownership of learning by seeking out help from library staff for resources and assistance, shares expertise with school populationWorking Library Staff- compiles list of stakeholders’ contact information and create email invitation for Lunch and Learn, informs librarian ofwith any communication made to library from stakeholders, creates warm and inviting atmosphereStakeholders Librarian- maintains consistent relationship with stakeholders in the context of library enhancement, provides information services through meetings and presentations Stakeholders- provide feedback and support for library services through participation in Lunch and Learn, uses role in school/community to advocate for school library programs, contacts librarian with information about promoting funding, technology, reading, policy,etc. that could impact school library
  • 10. Tiger Elementary School Library Media Center Communication Plan Role: Program AdministratorThe librarian in the role of program administrator develops the collection, policies, resources, and library staff necessary tosupport school and library goals. Communication in this role is extremely important to ensure that patrons have a pleasantexperience and access to worthwhile resources. Written, personal, and technological communication tools are shared withlibrary staff, administrators, teachers, and students. Responsibilities include: publishing LMC policies, developing a collectionof resources that support the school curriculum and promote a love of reading, administering evaluations of library staff andprograms, accountability for school library budget. Outgoing Communication To Patrons as Program AdministratorTeachers Library policies and procedures for class visits, collaboration, services, and teacher/student checkout will be distributed in hard copy as part of the Tiger Elementary School Teacher Handbook at the beginning of school faculty meeting. The librarian will discuss the policies and allow teachers to ask questions. These will also be available on the LMC website throughout the year. Collection development notices of new books and resources will be sent to teachers using a Pinterest board divided by topic of study and classification. Request forms for materials will be sent to Library and Technology Committee representatives to share with grade level 2 weeks prior to meeting. Committee meetings will include copies of agenda and budget items for representatives.Students Library policies and procedures for check out, resources in collection, class visit behaviors and services will be engagingly presented at the beginning of each year to library classes. Additions to the collections throughout the year will be highlighted on the LMC website each month.Stakeholders Monthly reports of circulation, collaboration, and services provided to patrons will be available on the LMC website through SlideShare to promote awareness and advocacy of the library’s impact on school achievement. Budget Reports will be given to appropriate stakeholders with necessary documentation.Library Training, education, and evaluation will take place between librarian and library staff through personal meetings, video tutorials, andStaff a procedure/policy handbook. Written evaluation feedback will be given to staff at a minimum of 2 times a year. Daily communication of class visits, instruction, duties will be sent via email and posted at the LMC work center for all staff. Integrated telephone systems will be used to facilitate communication and must include the user’s voice mailbox. Messages should be checked when arriving and before leaving school each day.
  • 11. Tiger Elementary School Library Media Center Communication Plan Incoming Communication From Patrons as Program Administrator Teachers Surveys and evaluations of the LMC programs and services will be administered to teachers digitally at the middle and end of the and year. Focus groups of students representing a school population sample from each grade will complete these in the computer lab via Students from the LMC website. Collection responses will be used to plan programs, personnel, and policies for the future. Request for materials will be collected in database form for future acquisition.Stakeholders The librarian will solicit feedback on reports and programs from appropriate personnel through surveys, formal evaluations, and panel discussions at the middle and end of the year.Library Personal contact, email, and office message board will be used to develop a professional working relationship between librarian andStaff library staff. Labeled mailboxes for each staff member will be housed in the LMC work center and should be checked when arriving and before leaving school each day. Situations will be responded to in the appropriate manner and urgency. Specific Example of Communication as Program Administrator Teachers - Asynchronously collaborate with technology committee in making goals for the school library program through a wiki to edit and and revise Students - Library posts times for flexible scheduling around school and using email calendar to encourage student and teacher useStakeholders - Preparing virtual or physical walkthrough for facilities managers during renovation to develop a learning commons concept - View and comment on reports using shared online documents or Voice ThreadsLibrary - Using Skype to determine resources that need to be weeded during a summer work day through video and chatStaff - Staff uses online reading communities to comment on books for selection purposes
  • 12. Tiger Elementary School Library Media Center Communication Plan Tools for Communication as Program Administrator Teachers Survey Monkey- will be used to collect development needs of teachers, staff, and stakeholders. This free online survey tool allows and for various questions and answers format, analyzes the data, and has different sharing options. http://www.surveymonkey.com/ Students Evaluations of the Media Program: Exhibit 14- will be used to form survey and evaluations for teachers, students, staff, and stakeholders regarding the resources, programs, and expertise of the library program Morris, B. J. (2010). Administering the school library media center. Santa Barbara, CA: Libraries Unlimited Microsoft Excel- will be used to create a database of requested materials. This resource is included in Microsoft Office products and allows customized fields for teacher, grade level, topic, date requested and acquisition decisions that can be shared and searched. This will be saved on a network drive and used as evidence in the efficacy of the school library collection in promoting student achievement. Pinterest Boards- will be used to show new or useful collection resources for specific topics like Language Arts, Character Education, Plants, etc. This is a free web based service that can link teachers to book reviews online and allow them to view materials visually and easily. http://pinterest.com/ Voki- will be used to create engaging and welcoming animated orientations to library policies and procedures to share with teachers and students. This is a free service that can be presented or linked to the LMC website so that communication of use is clear and consistent. http://www.voki.com/Stakeholders Slideshare- is a free online presentation and document sharing site. This will be used to share reports on activity, circulation, and progress toward goals with stakeholders through the LMC website. http://www.slideshare.net/Library LMC Policies and Procedures Handbook- created by the school librarian will include all procedures and policies for the libraryStaff staff. A digital version will be available on the LMC website. Cisco Unified Phones- will be used to network offices, library phone lines, hold a custom directory, and receive voicemail for each library staff member. Voicemail can be transmitted as texts or emails in order to be checked away from desk. http://www.cisco.com/en/US/products/hw/phones/ps379/index.html
  • 13. Tiger Elementary School Library Media Center Communication Plan Organization of Responsibility as Program AdministratorThe librarian as a program administrator uses specific training in library skills and school library planning to accept responsibility for these communication tasks.