S-commerce

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  • 1. S-commerce
  • 2. @amalucky@TheNextWeb
  • 3. Brand iDWhat is your brand?
  • 4. The right staff & the right stuff
  • 5. Good morningmaam, Im@cowboy how can Ihelp you?
  • 6. What do I need?
  • 7. Shopping?Ready?GO!
  • 8. Shopping with friends
  • 9. Shopping inspiration by thecommunity
  • 10. I see great successin f-commercesfuture....Oh wait!...now I dont!....now I do...now...
  • 11. Selling on Facebook is like trying to sellstuff to people while theyre hanging outwith their friends at the bar.Sucharita Mulpuru
  • 12. Pop-Up Shops
  • 13. Treating your customerslike VIPs
  • 14. You are not good atrelationshipsbecause you dont valuethem. R. Sterling
  • 15. Customer Service
  • 16. 25% of retailers ignore questions posted ontheir Facebook page How rude! report from StellaService
  • 17. Social Gifting
  • 18. e-gifting accounted just for $1billion of the $100 billion giftcard industry last year. Of that$1 billion, social gifting madeup only about 5% or $50million. according to Brian Riley, senior research director at CEB TowerGroup
  • 19. SummaryBRANDiDTHE RIGHT STAFF & THE RIGHT STUFFSHOPPING? READY, GO!Shopping with friendsShopping inspiration by the communityF-commercePop-up storesTreating your customers like VIPsCustomer ServiceSocial gifting
  • 20. Thank you! @amalucky
  • 21. CreditsLIFE photo archive on GoogleSuperman logoSwiss Army knifeRoger Sterling