S-commerce
@amalucky@TheNextWeb
Brand iDWhat is your brand?
The right staff            & the right stuff
Good morningmaam, Im@cowboy how can Ihelp you?
What do I need?
Shopping?Ready?GO!
Shopping with friends
Shopping inspiration by thecommunity
I see great successin f-commercesfuture....Oh wait!...now I dont!....now I do...now...
Selling on Facebook is like trying to sellstuff to people while theyre hanging outwith their friends at the bar.Sucharita ...
Pop-Up Shops
Treating your customerslike VIPs
You are not good atrelationshipsbecause you dont valuethem.                      R. Sterling
Customer Service
25% of retailers ignore questions posted ontheir Facebook page   How rude!                      report from StellaService
Social Gifting
e-gifting accounted just for $1billion of the $100 billion giftcard industry last year. Of that$1 billion, social gifting ...
SummaryBRANDiDTHE RIGHT STAFF & THE RIGHT STUFFSHOPPING? READY, GO!Shopping with friendsShopping inspiration by the commun...
Thank you!             @amalucky
CreditsLIFE photo archive on GoogleSuperman logoSwiss Army knifeRoger Sterling
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S-commerce

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S-commerce

  1. 1. S-commerce
  2. 2. @amalucky@TheNextWeb
  3. 3. Brand iDWhat is your brand?
  4. 4. The right staff & the right stuff
  5. 5. Good morningmaam, Im@cowboy how can Ihelp you?
  6. 6. What do I need?
  7. 7. Shopping?Ready?GO!
  8. 8. Shopping with friends
  9. 9. Shopping inspiration by thecommunity
  10. 10. I see great successin f-commercesfuture....Oh wait!...now I dont!....now I do...now...
  11. 11. Selling on Facebook is like trying to sellstuff to people while theyre hanging outwith their friends at the bar.Sucharita Mulpuru
  12. 12. Pop-Up Shops
  13. 13. Treating your customerslike VIPs
  14. 14. You are not good atrelationshipsbecause you dont valuethem. R. Sterling
  15. 15. Customer Service
  16. 16. 25% of retailers ignore questions posted ontheir Facebook page How rude! report from StellaService
  17. 17. Social Gifting
  18. 18. e-gifting accounted just for $1billion of the $100 billion giftcard industry last year. Of that$1 billion, social gifting madeup only about 5% or $50million. according to Brian Riley, senior research director at CEB TowerGroup
  19. 19. SummaryBRANDiDTHE RIGHT STAFF & THE RIGHT STUFFSHOPPING? READY, GO!Shopping with friendsShopping inspiration by the communityF-commercePop-up storesTreating your customers like VIPsCustomer ServiceSocial gifting
  20. 20. Thank you! @amalucky
  21. 21. CreditsLIFE photo archive on GoogleSuperman logoSwiss Army knifeRoger Sterling

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