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S-commerce

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S-commerce S-commerce Presentation Transcript

  • S-commerce
  • @amalucky@TheNextWeb
  • Brand iDWhat is your brand?
  • The right staff & the right stuff
  • Good morningmaam, Im@cowboy how can Ihelp you?
  • What do I need?
  • Shopping?Ready?GO!
  • Shopping with friends
  • Shopping inspiration by thecommunity
  • I see great successin f-commercesfuture....Oh wait!...now I dont!....now I do...now...
  • Selling on Facebook is like trying to sellstuff to people while theyre hanging outwith their friends at the bar.Sucharita Mulpuru
  • Pop-Up Shops
  • Treating your customerslike VIPs
  • You are not good atrelationshipsbecause you dont valuethem. R. Sterling
  • Customer Service
  • 25% of retailers ignore questions posted ontheir Facebook page How rude! report from StellaService
  • Social Gifting
  • e-gifting accounted just for $1billion of the $100 billion giftcard industry last year. Of that$1 billion, social gifting madeup only about 5% or $50million. according to Brian Riley, senior research director at CEB TowerGroup
  • SummaryBRANDiDTHE RIGHT STAFF & THE RIGHT STUFFSHOPPING? READY, GO!Shopping with friendsShopping inspiration by the communityF-commercePop-up storesTreating your customers like VIPsCustomer ServiceSocial gifting
  • Thank you! @amalucky
  • CreditsLIFE photo archive on GoogleSuperman logoSwiss Army knifeRoger Sterling