S-commerce

@amalucky@TheNextWeb

Brand iDWhat is your brand?

The right staff & the right stuff

Good morningmaam, Im@cowboy how can Ihelp you?

What do I need?

Shopping?Ready?GO!

Shopping with friends

Shopping inspiration by thecommunity

I see great successin f-commercesfuture....Oh wait!...now I dont!....now I do...now...

Selling on Facebook is like trying to sellstuff to people while theyre hanging outwith their friends at the bar.Sucharita Mulpuru

Pop-Up Shops

Treating your customerslike VIPs

You are not good atrelationshipsbecause you dont valuethem. R. Sterling

Customer Service

25% of retailers ignore questions posted ontheir Facebook page How rude! report from StellaService

Social Gifting

e-gifting accounted just for $1billion of the $100 billion giftcard industry last year. Of that$1 billion, social gifting madeup only about 5% or $50million. according to Brian Riley, senior research director at CEB TowerGroup

SummaryBRANDiDTHE RIGHT STAFF & THE RIGHT STUFFSHOPPING? READY, GO!Shopping with friendsShopping inspiration by the communityF-commercePop-up storesTreating your customers like VIPsCustomer ServiceSocial gifting

Thank you! @amalucky

CreditsLIFE photo archive on GoogleSuperman logoSwiss Army knifeRoger Sterling

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S-commerce

by Amalia Agathou on Jun 15, 2012

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