responsive both in time and particular help to me on my
results. Capping off the service delivery appraisal orders through your
and quality control is their stable company. Great job ladies—glad
pricing. We are now able to you’re on our team.
effectively provide our ~ Avery Browder, First Omni
We appreciate all customers with realistic pricing
AppraiserLoft has done for us to nationally, without individual pricing You guys have been
smooth out this new spikes around the country. With all of great. I have only used you 2
process. It makes a difference these items together NGFS has been times but I look forward to future
when a vendors seeks to understand able to, again, successfully business since you have been
our business and constantly makes maintain its Service Delivery very good on contacting my borrowers,
changes to meet our needs. Standard to our customers. scheduling everything, and getting the
Your process flexibility, timely ~ Bob Shields, NGFS (First Mariner appraisals back in a timely manner.
communication and drive to Bank) Thanks again.. whoever I’m actually
understand us sets you apart from your speaking to.
competition. We found working with AppraiserLoft ~ Steve Coverdale, MLD Mortgage Inc.
~ Matt Mallery, CMH Homes Inc. an incredible experience dba, The MoneyStore
Next Generation Financial Services, a
Division of 1st Mariner Bank (NGFS)
started using Appraiserloft several
months ago due to issues with delivery
time, appraisal quality and variations
of costs. With the technology platform
provided by Appraiserloft’s “Dashboard”
internet site, we
improvement in the levels of
communication providing more
and we highly recommend their
services. Security One has tried
diligently for years to find the right
company that could understand
the difference between being a vendor
and being a partner. We have found
our partner and are excited to
share our testimonials with the whole
~ Dave Bancroft, Security One Lending
Along with recommending the
I have had several very difficult
appraisals, and my team has been
most helpful. They also listened
to my complaining, without complaint.
They are always
great customer service
and have great personalities. They are
an asset to your company.
~ Evelyn Salyer, First Omni
responsive delivery times. When appraiser on this report, I just wanted
dealing with corrections or issues of to give kudos to the support team we
quality control, again we find the have for First Omni—they have been of
Appraiserloft system as much more
AppraiserLoft is a leading provider of comprehensive collateral valuation products targeted
towards the mortgage lending, servicing and insurance industries. Our mission is to deliver
a top quality appraisal product to our clients while providing Fanatical Customer Service,
true values, state-of-the-art technologies, customized data systems and the highest level of
integrity in the valuation industry.
Welcoming smile to make your borrowers
feel at ease and to show confidence.
Professional and/or business casual
Working hands to take notes, measure,
make calls, etc.
Comfortable yet fashionable shoes to
walk the property.
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interface is the most AppraiserLoft is data parsing strategies. independent, third party
intuitive and sophisticated committed to providing Through XML data appraisal management
in the appraisal our clients with parsing, we can build company and we are fully
management business. paramount customer custom appraisal compliant with all off the
service. We guarantee summary reports or policies and procedures
that when you call you will deliver pieces of your outlined within the
speak with a live appraisal to multiple Home Valuation Code of
team member every locations. Conduct (HVCC).
time and will receive a
response to an online
inquiry inside of 30
table of contents
corporate overview 5-6
nationwide presence 6
product overview 7-10
customer service 11-12
professional compliance 13-14
quality assurance 14
warranty technology 15-16
AppraiserLoft protects the
Lender, Transferee, or reverse mortgage specialization 17-18
Assignee Lender against
an actual financial loss if customization 19-21
the warranted appraisal
report is ultimately turn time report 22
determined to be in
excess of the variance of HVCC compliance & guidelines 23-24
the value of the collateral.
FHA appraisal compliance 25-26
summary of warranted appraisal 27-28
in appraisal management
viva le pajar de valuador
Experience the difference.
We’re makin’ it happen
AppraiserLoft was founded in 2006 with a goal to become the nation’s leading
provider of residential real estate valuation services through an unparalleled level
of customer service and attention to detail.
AppraiserLoft offers a comprehensive range of residential appraisal products
providing our clients with the security and fraud prevention benefits of a traditional
appraisal management company, without the inefficiencies and quality control
problems that typically plague such organizations.
AppraiserLoft provides a nationwide network of appraisers with coverage from the
largest cities to the smallest rural communities. We continually monitor our
nationwide presence and recruit the most qualified residential appraisers in
growing and under served market areas.
AppraiserLoft appraisers are state certified residential appraisers who have been
selected for their ability to provide the optimal balance of rapid turn around times,
high quality reports, and reasonable rates.
By staying in tune with national market trends, AppraiserLoft is able to assure our
clients that they are paying reasonable, market specific prices, while receiving top
quality appraisals in optimal time.
1. the state or fact of being present; current
existence or occurrence.
2. impressive personal appearance or bearing. 6
uniform residential appraisal report (URAR) FNMA 1004
• The standard fannie mae summary appraisal report.
• Considers market value trends, supply and demand and marketing times.
• Provides indicated value by cost approach, where appropriate.
• Provides a sales comparison analysis grid with indicated value by sales
• Quantitative adjustments to comparable sales.
• Estimates a specific market value.
exterior only inspection residential appraisal report FNMA
• Summary appraisal report documentation including extensive property information.
• Provides quantitative adjustments to comparable sales.
• Estimates a specific value.
condo appraisal FNMA 1073
• Considers market value trends, supply and demand, and marketing times.
• Room count and actual square footage by GLA.
• Notes condition of improvements, depreciation, repairs needed, and quality of
• Project and phase information includes number of units, number of units for sale,
and number of units currently rented, enabling assessment for any location risk
within the complex.
1. an act of helpful activity; help; aid: to do someone a service.
2. the providing or a provider of appraisal accommodation and
activities required by the public, as maintenance, repair, etc.
exterior-only Inspection individual condominium unit
appraisal report 1075
• Designed to report an appraisal of unit in a condominium project or a condominium unit in a
planned unit development (PUD).
• Includes a visual inspection of the exterior areas of the subject property from at least the
• Inspect and analyze the condominium project.
• Inspect the neighborhood.
• Inspect each of the comparable sales from at least the street.
• Estimates a specific market value.
1. commodities offered for sale.
2. an artifact that has been created by some-
one or some process. 8
multi-family appraisal FNMA 1025
• Small residential income property appraisal report for two-to-four family residences.
• Provides neighborhood, site, and improvement descriptions.
• Provides general description of subject’s physical structure.
• Notes condition of improvements, depreciation, repairs needed and quality of
• Includes an analysis of market rents, with rent comparables.
• Sales comparison, income including, and cost approaches are all considered in
estimating market value.
• Property inspected and report written by an FHA certified appraiser.
• URAR, multi-family, or duplex may apply.
• Considers market value trends, supply and demand, and marketing times.
• Provides a sales comparison analysis grid with indicated value by sales comparison
• Quantitative adjustments to comparable sales.
• Estimates a specific market value.
condition and marketability report FHLMC 2070
• Summary appraisal report that conforms to USPAP requirements.
• Reports general condition of the subject property and marketability factors.
• Reports current market conditions of the neighborhood.
• Option for upgrade path as adverse factors are observed.
• No estimate of market value.
1. a principle, standard, or quality considered
worthwhile or desirable.
2. (values) a person’s principles or standards.
property inspection report plans/specs appraisal
FNMA 2075 • Used to determine estimated market value, new
• Exterior inspection of the subject property from the construction, reviews plans and specifications.
street. • Provides general description of subject’s
• Report consists of limited subject property and exterior, foundation, basement, and insulation.
marketability factors. • Provides sales comparison analysis grid with
• No estimate of market value. indicated value by sales comparison approach.
land appraisal report
• Estimates the market value of unimproved sales
suitable for residential development.
• Includes a signed appraiser’s certification.
service is the bread and
butter of our business.
Top 5 reasons why we rock.
We build our business to promote Customer Loyalty.
We provide true customer service.
Our philosophy: “The customer is always right”.
We are honest with our customers.
We educate our staff to be equally as concerned about
your customers as you are.
At the core of our customer service center is our tried-and-true call monitoring
system where each incoming call is automatically routed to the appropriate staff
member. Every corporate client has an account manager assigned to their account
and is available to assist the client by providing:
• Personalized service for the account.
• A fixed point of contact within AppraiserLoft from start to finish.
• Comprehensive information about products and services.
• Peace of mind knowing that any questions or problems are being handled by an
• Contact and feedback from someone who is dedicated to making sure your
appraisals are done quickly and correctly.
• A live voice every time. You will never be routed to voicemail.
The AppraiserLoft system ensures a prompt answer to incoming calls and
guarantees a level of customer satisfaction unparalleled in the industry. We
respect our customer’s time and strive to fulfill their needs as effectively and
efficiently as possible.
Your success, our passion.
Your success, our passion.
Your success, our passion.
fa-nat-i-cal (f -nat’i-k l) e e
1. marked by excessive enthusiasm for and
intense devotion to a cause or idea.
When an appraisal management
company truly understands your business, it
does more than improve your results -
it improves your bottom line.
AppraiserLoft appraisers are professionally certified by the state in which the
property is located. Our customers can feel secure knowing that the
professional standards outlined by the Uniform Standards of Professional Appraisal
Practice (USPAP) and Financial Institutions Reform Recovery and Enforcement Act
(FIRREA) guidelines are always observed.
AppraiserLoft is committed to providing the highest quality residential valuation
services possible. Every appraisal we deliver passes through a checkpoint system
which confirms completeness and other basic quality control issues. We continually
monitor and adjust our processes in order to maximize the quality of our products
and the speed of their delivery. Some appraisal management companies use
automated review systems that attempt to analyze the data selection and value
conclusions of the appraiser. Experience has shown us that such systems are often
unreliable, and counterproductive. These automated quality evaluations tend to
reduce efficiency by flagging those issues that an experienced and competent real
estate appraiser would have already identified and addressed. AppraiserLoft
manages quality proactively by insisting on the best work from both staff and
appraisers. Instead of using automation, employing underpaid, or unqualified staff
to review every appraiser’s analysis, each report is professionally reviewed by our
in house review staff who hold the appraiser to the highest standards required by
them as certified professionals.
1. character with respect to fineness, or grade of
2. producing or providing products or services
of high quality or merit.
We lead the appraisal management
business with cutting edge technology.
Don’t miss out!
for all employees
Recruit the most
Attract new customers
Accessible from any
computer with Internet
Scalable for companies of
AppraiserLoft has the most sophisticated and intuitive user interface in the
appraisal management industry. AppraiserLoft customers can order, make payment
and track their appraisals directly from any web enabled computer. Our roots are as
a provider of cutting edge technological solutions to the residential
mortgage industry and our focus continues to be on the development and
deployment of technology to improve the efficiency and quality
of the appraisal process. As such, AppraiserLoft will continue to set
the industry standard for years to come.
AppraiserLoft meets or exceeds all security guidelines in place
for the real estate and mortgage industries. All transactions through
our web portal or XML/API are secured with industry standard
128 bit encrypted connections. Your transactions are viewable
only by your support team and only when they need access.
Additionally, each appraisal report is secured against any
unauthorized tampering before delivery to the client.
tech-nol-o-gy (tek-nol -je) e
1. the application of practical or mechanical
sciences to industry or commerce.
2. the scientific methods or devices used in a
As a representative of AppraiserLoft, and by extension the lender, we require
our appraisers to take into consideration the unique expectations and support
levels that are essential when working with our seniors. Often times the
appraiser is one of the few, if not the only, personal interactions a senior will
have during their Reverse Mortgage loan closing process. For this reason, we
understand that it is essential for the appraiser to conduct their inspection
with the utmost care, respect and professionalism for our senior clients.
Obtaining a loan is a highly
sensitive process. It is our job
to ensure that this experience
is as pleasant as possible.
reverse mortgage specialization
We understand that senior clients are very special and deserve to be treated as such. Therefore, in accordance with our
clients’ expectations and requirements we ask that each member of our professional appraisal panel who chooses to be
qualified to perform Reverse Mortgage appraisals adhere to the following guidelines and expectations. These guidelines are
offered based on our significant experience working with Reverse Mortgage clients. It is our intention to make the appraisal
portion of the loan process run as smoothly as possible. We know that for many Reverse Mortgage borrowers, obtaining a loan
on their family home is a highly sensitive and unfamiliar process. It is our job, and by extension, the appraiser’s to ensure that
this experience is as pleasant as possible.
• Appraiser will contact the borrower promptly upon • Appraiser will do their best to listen to the
receipt of the order, will mention the name of the borrower and provide a full explanation of their
lender on whose behalf they are calling and be as inspection process and requirements.
detailed as possible about the reason for their call.
• Appraiser will submit the final report to our
• Appraiser will only call the borrower during office within 48 hours of completion of the
acceptable hours (before 7 p.m. local time) or inspection. If they are experiencing
within specific time frames as set forth by the delays for any reason, they are to advise
lender upon initial order. AppraiserLoft via phone or email so we may
advise the LO immediately.
• Appraiser will arrive on time for all
inspections – In case of any delay, the • Appraiser should do their best to be aware of any
appraiser must contact the borrower potential fraud issues or elderly abuse and
immediately to reschedule or manage expectations. report them to AppraiserLoft immediately.
• Appraiser will refer the borrower to their • Appraiser will dress professionally.
lender for any specific questions related to
pricing, the loan terms or the process. • Appraiser will use appropriate language when
addressing the borrower. The use of foul language for
• Appraiser will adhere to all FHA any reason is not tolerated.
guidelines and provide detailed explanations and
photos for any repair, deferred maintenance • Appraiser will not smoke on or near the
concerns or cost to cure items. borrower’s property.
1. having no like or equal;
AppraiserLoft knows that every client is different and each one has unique
underwriting guidelines, as well as workflow and process requirements
that are created to meet their specific needs. We realize that building a
uniform approach to your valuation needs isn’t always the best path toward
improving your daily workflow. With that in mind, AppraiserLoft places
significant focus on customizing our process, platform and support teams to
meet your specific needs.
AppraiserLoft Customization Options include:
• Process and workflow customization
• Quality control review and compliance customization
• XML appraisal data parsing and customized delivery
• Appraisal platform LOS integration and customization
• Billing and pricing customization
• Support team and process customization
• Quick integration process utilizing MISMO standard specifications
Regardless of your specific requirements, AppraiserLoft will work to
build a custom package that best suits your business model. As an
AppraiserLoft client, you are given the keys to unlock the doors of your
valuation imagination. If it can be done, we will make it happen.
Our ability to listen to our clients and to design and implement solutions
makes AppraiserLoft a valuable business partner. We strive to be
more than just a vendor we want our team to be an extension of your
process and workflow customization Through consultation and discussion, AppraiserLoft
AppraiserLoft shapes our internal workflow around will determine your list of QC and compliance
the specific needs of each client. Our clients vary requirements. Your specific QC items become
greatly in size, available technology, product focus an automated review checklist that is applied to
and process requirements. As a true valuation partner, each order prior to delivery. This way, we can
we must be flexible in how we receive, manage and further ensure that the appraisal you receive does
deliver appraisal orders. In the end, our goal is to not need to go back to the appraiser for simple
make your production run as smoothly and efficiently corrections or adjustments.
Quality Control Review and Compliance
Process and Workflow Customization Customization includes:
Options include: • Creation of custom QC requirements
• Order acceptance through XML, fax, phone, email • Assignment of custom requirements in
or through our award winning web-based appraisal automated review system
management portal • Automated review of each custom QC or
• Tracking and management tiers which allow for compliance item prior to delivery of appraisal
varying degrees of access to your appraisal files • Manual review of QC and compliance
• Multiple appraisal delivery options such as direct requirements
email via our appraisal portal or direct delivery into
your LOS through XML integration billing and pricing customization
• MISMO standard integration process ensures AppraiserLoft understands that not all transactions
minimal start up delays are the same when it comes to method and timing
of payment. In order to meet those varying needs,
quality control review and our system allows for multiple payment and billing
compliance customization options.
Quality control and regulatory compliance are a top
concern of most lenders. AppraiserLoft takes these Whether our clients prefer to require payment up
concerns very seriously. In an effort to address this front or at closing, our system can accommodate
need, we offer customized quality control review for all options on a transactional or standard practice
each appraisal. basis.
1. A metalanguage that allows one to design
a markup language, used to allow for the
easy interchange of documents on the
World Wide Web.
Billing and Pricing Customization Support and Process appraisal platform LOS
Options include: Customization includes: integration
• Credit card payment prior to order • Dedicated support teams and customization
commencement • Custom account requirements With the multitude of LOS systems on
• Credit card payment via the training the market, AppraiserLoft recognizes
AppraiserLoft portal • Customized workflow and client that providing only one appraisal
• Credit card and check by phone interaction based on client management and ordering portal
• Net billing for pay at close recommendations would limit our client’s ability to easily
• Flat rate national pricing • Custom reporting and appraisal order appraisals through their
• Regional pricing tiers preferred system. Clearly, it is in the
• Volume based flat rate pricing best interest of our clients that we
XML appraisal data provide a path toward ordering and
parsing and receiving appraisals directly to and
support team and process customized delivery from their LOS.
customization AppraiserLoft is a leader in XML
Support is an essential component of integration and data parsing AppraiserLoft places a priority
any successful real estate transaction. strategies. Through XML data parsing, on direct and custom integration
When managing multiple appraisals on we can build custom appraisal whenever possible. Regardless of
a national scale, having solid support summary reports or deliver pieces of your LOS, we will work to make
who is aware of and built around your your appraisal to multiple locations. ordering and receiving appraisals
specific needs, processes and practices Our system allows a client to order an a seamless process. Our team of
is extremely important. appraisal via a direct XML integration developers and integration specialists
then have the ability to design custom has the skill, integration experience
AppraiserLoft provides each client with reports or data repositories that are and desire to make any custom
a dedicated support team that is trained powered by their own appraisal data. integration a reality.
and built around your specific practices
and preferences. This process removes XML Appraisal data and Appraisal Platform LOS integration
the need for repeated appraisal or Customized delivery Options and Customization Options include:
service corrections that come with most include: • Direct integration to any existing
AMC’s. AppraiserLoft ensures a smooth • Custom appraisal data parsing pre-built LOS system
transaction by customizing our support • Custom appraisal summary report • Direct integration into any
team around your needs as a client creation proprietary LOS system
• Data delivery to multiple • Custom XML ordering and delivery
destinations, products and • Zero development charge
• Zero development cost
turn time report
Alabama 0.34 4.02 Missouri 0.14 3.51
Alaska 0.88 5.57 Montana 0.14 8.08
Arizona 0.09 3.5 Nebraska 0.26 5.33
Arkansas 0.46 4.25 Nevada 0.24 5.12
California 0.11 4.65 New Hampshire 0.42 4.29
Colorado 0.38 4.94 New Jersey 0.15 5.07
Connecticut 0.02 5.56 New Mexico 0.07 3.82
delaware 0.04 3.06 New York 0.14 4.76
district of Columbia 0.12 3.3 North Carolina 0.12 4.28
Florida 0.09 6.06 North dakota 0.12 4.88
Georgia 0.14 5.37 Ohio 0.42 7.03
Hawaii 0.36 6.62 Oklahoma 0.09 4.26
idaho 0.28 3.46 Oregon 0.31 3.83
illinois 0.12 4.17 Pennsylvania 0.25 5.79
indiana 0.22 2.34 Rhode island 0.04 7.24
iowa 0.44 4.48 South Carolina 0.19 4.08
Kansas 0.25 5.48 South dakota 0.19 4.42
Kentucky 0.29 3.35 tennessee 0.16 4.98
Louisiana 0.39 3.97 texas 0.56 4.59
Maine 0.33 4.3 Utah 0.15 3.83
Maryland 0.05 4.13 Vermont 0.75 5.92
Massachusetts 0.07 3.44 Virginia 0.15 4.84
Michigan 0.13 3.66 Washington 0.08 3.96
Minnesota 0.32 3.48 West Virginia 0.04 4.68
Mississippi 0.31 4.94 Wisconsin 0.36 3.71
Wyoming 0.02 4.06
days from order
days from order
AppraiserLoft is an independent, third party appraisal management company
that has reviewed the final version of the Home Valuation Code of Conduct
(HVCC) and has created written policies and procedures to ensure full
compliance with the Code. These policies and procedures will further ensure
that our clients are in compliance with HVCC as well.
HVCC compliance & guidelines
appraiser independence safeguards
• AppraiserLoft ensures that all appraisers are licensed or
certified in the applicable state. All appraisers are
cross-checked daily with the Appraisal Subcommittee
database for active licensing and disciplinary actions.
• We ensure that the “development, reporting, result, or
review of an appraisal” is not influenced in any way.
• Per HVCC, AppraiserLoft will select, retain, and provide
payment for the appraiser. We will further ensure that
all members of the lender’s loan production staff will be
d a uniqu
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23 HVCC certificate
borrower receipt of appraisal appraisal quality control testing
• Per HVCC, we ensure that the lender provides • AppraiserLoft will provide the lender with quality
a copy of the appraisal to the borrower, free of control testing of a random selection of 10 percent
charge and immediately upon completion, or in any of its appraisal reports. A report will be provided to
event no less than three days prior to the closing of the lender with “any adverse, negative, or irregular
the loan. findings of such quality control testing”.
prevention of improper influences referrals of appraisal
on appraiser misconduct reports
• AppraiserLoft is an independent third party • AppraiserLoft is aware that if any lender has
appraisal management company and does not reasonable cause to believe an appraiser or
have any ownership affiliation with any lender. appraisal management company is violating
• AppraiserLoft will not provide “any estimated or applicable laws, the lender will refer the matter
target value of the property or the loan amount to the appropriate authorities.
applied” to the appraiser on the lender’s behalf.
• AppraiserLoft ensures that compensation “does not representations and warranties
depend in any way on the value arrived at in any • AppraiserLoft will ensure the lender is in full
appraisal”. compliance of the HVCC and the lender can
• AppraiserLoft has adopted policies and procedures certify, warrant, and represent that the appraisal
implementing the Code of Conduct. AppraiserLoft report was obtained in a compliant manner
also has mechanisms in place to report anyone according to the Code of Conduct.
who violates these policies and procedures.
scope of code
the independent valuation protection AppraiserLoft is aware that nothing in this Code
institute (IVPI) of Conduct shall be construed to establish new
• AppraiserLoft will assist the lender in providing requirements or obligations that:
information to borrowers about the IVPI and it’s • Require a lender to use a particular method for
services. property valuation.
• AppraiserLoft fully supports the creation and • Affect the acceptable scope of work for an
regulation of the IVPI. appraiser for a particular assignment.
• Require the lender or third party to take any
action prohibited by law.
1. the extent of the area or subject
matter that something deals
with or to which it is relevant. 24
AppraiserLoft has reviewed HUD Mortgagee Letters 2008-39 and 2009-28
and has created and implemented written policies and procedures to comply.
Effective immediately, AppraiserLoft is in complete compliance with both
mortgagee letters. In addition, AppraiserLoft’s HUD Compliance Policies
will ensure that lenders are in compliance effective immediately.
FHA appraisal appraiser and management
compliance • AppraiserLoft will allow all FHA Roster appraisers to
record the fee paid for performance of the appraisal in
certified FHA appraisers the appraisal report.
• AppraiserLoft ensures that all appraisals completed on
or after October 1, 2009 for FHA-insured mortgages are • AppraiserLoft will compensate all FHA Roster
completed by certified residential or certified general appraisers for appraisal services performed at a rate
appraisers who are on the FHA Roster for the state in that is customary and reasonable in the market area of
which the property is located and are in good standing the property being appraised.
within FHA Connection.
• Itemized on the invoice provided by AppraiserLoft
appraiser independence will be the fee paid to the FHA Roster appraiser and
• Per Mortgagee Letter 2009-28, we ensure that a separate management and processing fee for
mortgage brokers and commission based lender staff AppraiserLoft’s services.
are prohibited from the appraisal process with our
Appraisal Firewall. • AppraiserLoft ensures all fees charged for services will
be strictly related to ordering, processing, and reviewing
• All selected FHA Roster appraisers will be of appraisals performed for FHA financing.
independently selected, retained and compensated
without any influence by a mortgage broker or any • AppraiserLoft service fees will not exceed what is
member of a lender’s staff who is compensated on a customary and reasonable for the market area.
prevention of improper influences on
• AppraiserLoft ensures that no mortgage broker or
member of the lender’s production staff compensated
by commission shall have substantive communications
with an appraiser relating to or having an impact on
valuation, including ordering or managing an appraisal
appraiserloft will further ensure prohibition of
the following per mortgagee letter 2009-28:
• Withholding or threatening to withhold timely • Allowing the removal of an appraiser from a list of
payment or partial payment for an appraisal report. qualified appraisers or the addition of an appraiser to
an exclusionary list of qualified appraisers, used by
• Withholding or threatening to withhold future busi- any entity, without prompt written notice to such
ness from an appraiser, or demoting or terminating or appraiser, which notice shall include written evidence
threatening to demote or terminate an appraiser. of the appraiser’s illegal conduct, a violation of the
Uniform Standards of Professional Appraisal Practice
• Expressly or implied promising future business, (USPAP) or state licensing standards, improper or
promotions or increased compensation for an unprofessional behavior or other substantive reason
appraiser. for removal.
• Conditioning the ordering of an appraisal report • Ordering, obtaining, using, or paying for a second or
or the payment of an appraisal fee or salary or subsequent appraisal or automated valuation model
bonus on the opinion, conclusion or valuation to (AVM) in connection with a mortgage financing
be reached, or on a preliminary value estimate transaction unless: (i) there is a reasonable basis to
requested from an appraiser. believe that the initial appraisal was flawed or tainted
and such appraisal is clearly and appropriately
• Requesting that an appraiser provide an estimated, noted in the loan file, or (ii) unless such appraisal
predetermined or desired valuation in an appraisal or automated valuation model is done pursuant
report prior to the completion of the appraisal report, to written, pre-established bona fide pre- or post-
or requesting that an appraiser provide estimated funding appraisal review or quality control process
values or comparable sales at any time prior to the or underwriting guidelines, and so long as the lender
appraiser’s completion of an appraisal report. adheres to a policy of selecting the most reliable
appraisal, rather than the appraisal that states the
• Providing to the appraiser an anticipated, estimated, highest value; or
encouraged or desired value for a subject property
or a proposed or target amount to be loaned to the • Any other act or practice that impairs or attempts to
borrower, except that a copy of the sales contract for impair an appraiser’s independence, objectivity or
purchase must be provided. impartiality or violates law or regulation, including,
but not limited to: the Truth in Lending Act (TILA) and
• Providing to the appraiser, appraisal company, Regulation Z and USPAP.
appraisal management company or any entity or
person related to the appraiser, appraisal company
or management company, stock or other financial or
1. a series of actions, changes, or functions
bringing about a result.
2. to put through the steps of a prescribed
AppraiserLoft has added a warranted
appraisal to its arsenal of products. This warranty is
a completely customizable solution that
protects each lender against actual financial loss.
summary of warranted appraisal
eligible loan guidelines:
• Loan Types: First Mortgage Purchase or Refinance Loans, Second Mortgages,
• Maximum Loan Amount up to 1.5M
• Minimum Borrower FICO credit score of 600
• LTV and CLTV not to exceed 100%
ineligible property types:
• Commercial Properties
• Residential properties of 5 units or more
• Properties located outside the U.S.
• The warranty coverage is available in terms of 3, 5, or 7 years.
reimbursement of actual financial loss:
• AppraiserLoft will insure that the Warranted Appraisal Report is within a 10%
variance as of the effective date of the appraisal.
• AppraiserLoft will cover the actual financial loss up to $100,000
• Notify AppraiserLoft within 60 days of foreclosure or when Lender realizes fraud
has occurred and/or debt cannot be collected
• Provide proof of loss within 90 days
• AppraiserLoft will order a retrospective appraisal which will be reviewed by all
• Payment shall be made in respect to the Claim for Damages within 30 days of
acceptance of proof
warr-an-ty (wor’ n-te) e
1. official authorization, sanction, or warrant.
2. justification or valid grounds for an act or a
course of action.
Just wanted say thank you and tell you
how much we in turn appreciate you. It is
From our inception to
rare to find a company that is
our future growth and
willing to mold their business
My name is and processes around the way
Jennifer Dunn we do business rather than force us to
AppraiserLoft has been
and I have been dealing with two ladies mold to our process. Thank you all for on the vanguard in the
that work for AppraiserLoft at the help going the extra mile to make valuation landscape. Em-
desk. Their names are Jan and Pina. I a difference for us and create great powered by technology,
speak with both these ladies on a daily customer experiences. It is a creativity and Fanatical
basis, multiple times a day in fact. They pleasure doing business together. Customer Service, we
have been so helpful with ALL of my ~ Matt Mallery, CMH Homes, Inc
strive to remain on the
appraisal drama. I always know when
cutting edge of knowl-
they say that they will do something, they Your support team seems to
edge, expertise and per-
follow through. They are fast and understand what we are asking for
formance in the appraisal
always do a very thorough job. and really seems to push to get it done.
industry. Our commit-
In fact I look forward to talking to both of I would say this is one thing that sets
them each and everyday!!!
~ Jennifer Dunn, Wealthbridge
I just wanted to send a letter of thanks to
the team at AppraiserLoft for all of their
help with this rather difficult situation. All
the representatives were friendly
and informative each time I
called for help. They worked their magic
to ensure that everything was completed
in time to close this loan and avoid a rate
lock extension. I really appreciate the
AppraiserLoft apart from the competitors.
Too often we find competitors arguing with
our requests, and seemingly trying to stop
our requests from reaching the appraiser.
thanks for all you and your team do
for us, it is refreshing to have a AMC that
really seems to be on our side, and works
with us as a team. It is refreshing from
what we have had to deal with in the past.
~ Rancey Sparks, Vanderbilt Mortgage
and Finance, Inc.
ment to excellence, to
serve our clients and to
serve our industry as a
whole is founded by syn-
ergy amongst an organi-
management team with
conviction and integrity.
~ Aman Makkar
Founder & CEO
great service from AppraiserLoft,
~ Kristie Hall, First Omni
www.appraiserloft.com | 877-229-7799 | San Diego, CA 92127