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Learning Objectives of this topic <ul><li>learn what assertiveness is. </li></ul><ul><li>Understand the difference between...
Assertiveness Quiz <ul><li>Do you buy things you do not want because you are afraid to say no to the salesperson? </li></u...
 
<ul><li>5. Do you often text or email someone about a conflict instead of talking to them face to face? </li></ul><ul><li>...
Why learn to be more assertive? <ul><li>Helps you avoid: </li></ul><ul><ul><li>Depression (helpless, hopeless) </li></ul><...
Assertiveness is… <ul><li>Being direct and appropriately expressive </li></ul><ul><li>Standing up for yourself:  stating y...
Assertiveness is NOT… <ul><li>A guaranteed way to win every argument </li></ul><ul><li>A guaranteed way to get what you wa...
Aggression is… <ul><li>Standing up for yourself but violating the rights of someone else. </li></ul><ul><li>Attacking the ...
Non-assertive/passive behavior is… <ul><li>Failing to stand up for yourself </li></ul><ul><li>Avoiding the problem </li></...
HOW TO BE ASSERTIVE <ul><li>BE HONEST AND DIRECT ABOUT YOUR FEELINGS, NEEDS, BELIEFS. </li></ul><ul><li>EXPRESS YOURSELF F...
HOW TO BE ASSERTIVE <ul><li>STATE YOUR VIEWPOINT WITHOUT BEING HESITANT OR APOLOGETIC. </li></ul><ul><li>BE HONEST WHEN GI...
HOW TO BE ASSERTIVE <ul><li>REGOGNIZE AND RESPECT THE RIGHTS OF THOSE AROUND YOU. </li></ul><ul><li>USE APPROPRIATE TONE O...
HOW TO BE ASSERTIVE <ul><li>DON’T LET OTHERS IMPOSE THEIR VALUES/IDEAS ON YOU </li></ul><ul><li>ENCOURAGE OTHERS TO BE CLE...
Your Rights: <ul><li>You have the right to: </li></ul><ul><ul><li>Express feelings in ways that do not violate the dignity...
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Session 12 assertiveness ( SMS )

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Transcript of "Session 12 assertiveness ( SMS )"

  1. 2. Learning Objectives of this topic <ul><li>learn what assertiveness is. </li></ul><ul><li>Understand the difference between assertiveness and aggression. </li></ul><ul><li>Know how to be assertive </li></ul>
  2. 3. Assertiveness Quiz <ul><li>Do you buy things you do not want because you are afraid to say no to the salesperson? </li></ul><ul><li>When you do not understand the meaning of a word, do you ask about it? </li></ul><ul><li>Do you feel responsible when things go wrong, even if it is not your fault? </li></ul><ul><li>Do you look directly at others when you talk to them? </li></ul>
  3. 5. <ul><li>5. Do you often text or email someone about a conflict instead of talking to them face to face? </li></ul><ul><li>6. Do you feel intimidated by people in authority? </li></ul><ul><li>7. Do you generally have good posture? </li></ul><ul><li>8. Do you often feel so angry you could scream? </li></ul><ul><li>9. Do you know how to ask for help without feeling dependent? </li></ul><ul><li>10. If someone cuts in front of you in line, do you usually tell them off? </li></ul>
  4. 6. Why learn to be more assertive? <ul><li>Helps you avoid: </li></ul><ul><ul><li>Depression (helpless, hopeless) </li></ul></ul><ul><ul><li>Resentment </li></ul></ul><ul><ul><li>Frustration </li></ul></ul><ul><ul><li>Temper/violence </li></ul></ul><ul><ul><li>Anxiety, which leads to avoidance </li></ul></ul><ul><ul><li>Physical issues (headaches, ulcers, high blood pressure, etc.) </li></ul></ul><ul><ul><li>Poor relationships </li></ul></ul>
  5. 7. Assertiveness is… <ul><li>Being direct and appropriately expressive </li></ul><ul><li>Standing up for yourself: stating your opinions, feelings and thoughts without blaming the other person </li></ul><ul><li>Respectful: of others’ opinions, feelings and thoughts </li></ul>
  6. 8. Assertiveness is NOT… <ul><li>A guaranteed way to win every argument </li></ul><ul><li>A guaranteed way to get what you want </li></ul><ul><li>A way to get others to feel like you feel or think like you think </li></ul><ul><li>Telling everybody everything all the time </li></ul>
  7. 9. Aggression is… <ul><li>Standing up for yourself but violating the rights of someone else. </li></ul><ul><li>Attacking the person instead of the problem </li></ul><ul><li>Likely to establish a pattern of fear and avoidance of the aggressor </li></ul>
  8. 10. Non-assertive/passive behavior is… <ul><li>Failing to stand up for yourself </li></ul><ul><li>Avoiding the problem </li></ul><ul><li>Likely to establish a pattern of others taking advantage of you </li></ul>
  9. 11. HOW TO BE ASSERTIVE <ul><li>BE HONEST AND DIRECT ABOUT YOUR FEELINGS, NEEDS, BELIEFS. </li></ul><ul><li>EXPRESS YOURSELF FIRMLY AND DIRECTLY TO SPECIFIC INDIVIDUALS. </li></ul><ul><li>BE REASONABLE IN YOUR REQUESTS </li></ul>
  10. 12. HOW TO BE ASSERTIVE <ul><li>STATE YOUR VIEWPOINT WITHOUT BEING HESITANT OR APOLOGETIC. </li></ul><ul><li>BE HONEST WHEN GIVING OR RECEIVING FEEDBACK. </li></ul><ul><li>LEARN TO SAY “NO” TO UNREASONABLE EXPECTATIONS. </li></ul><ul><li>PARAPHRASE WHAT OTHERS HAVE STATED TO YOU . </li></ul>
  11. 13. HOW TO BE ASSERTIVE <ul><li>REGOGNIZE AND RESPECT THE RIGHTS OF THOSE AROUND YOU. </li></ul><ul><li>USE APPROPRIATE TONE OF VOICE. </li></ul><ul><li>BE AWARE OF BODY POSTURE/LANGUAGE </li></ul><ul><li>MAINTAIN EYE CONTACT. </li></ul><ul><li>USE “I” STATEMENTS TO EXPRESS SELF </li></ul>
  12. 14. HOW TO BE ASSERTIVE <ul><li>DON’T LET OTHERS IMPOSE THEIR VALUES/IDEAS ON YOU </li></ul><ul><li>ENCOURAGE OTHERS TO BE CLEAR AND DIRECT </li></ul><ul><li>TAKE OWNERSHIP </li></ul>
  13. 15. Your Rights: <ul><li>You have the right to: </li></ul><ul><ul><li>Express feelings in ways that do not violate the dignity of others </li></ul></ul><ul><ul><li>Change your mind </li></ul></ul><ul><ul><li>Make mistakes (and take responsibility) </li></ul></ul><ul><ul><li>Express positive feelings toward others </li></ul></ul><ul><ul><li>Be non-assertive in chosen situations </li></ul></ul><ul><ul><li>Say “no” without guilt </li></ul></ul><ul><ul><li>Be angry when mistreated </li></ul></ul><ul><ul><li>Get what you pay for/not be cheated </li></ul></ul><ul><ul><li>Make your own decisions and live your life as you choose </li></ul></ul>
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