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Giving feedback with confidence - People Vision
 

Giving feedback with confidence - People Vision

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Fantastic set of slides that helpo give some structure to giving feedback in the workplace

Fantastic set of slides that helpo give some structure to giving feedback in the workplace

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    Giving feedback with confidence - People Vision Giving feedback with confidence - People Vision Presentation Transcript

    • Giving Feedback With Confidence Webinar with Alyson Pellowe & Ian Crocker from People Vision
      • Welcome
      • Participant involvement
      • Questions: raise your ‘technological’ hand
      • Type in chat box
      • It’s so easy to get it wrong
      • Essential part of effective communication
      • Important to keep our skills sharp
    • Agenda
      • Why feedback is so important
      • It’s ok to find it difficult
      • Preparing
      • Structures for feedback
      • Difficult situations
    • Why feedback is so important
        • Recognition is a powerful motivator
        • We need to know how we are doing
        • If you’re a manager or team leader then it’s part of what you’re paid to do
    •  
      • What kinds of feedback
      • do you regularly give?
    • It’s ok to find it difficult
        • Most people do!
        • We all ‘tick’ in different ways
        • Perfection comes with practice
      • What do you find most difficult
      • when giving feedback?
    • Preparing
        • Serve it warm
        • Gather your thoughts
        • Chose your words carefully
        • Less is more
    • Structures for feedback BIF SAID EEC Structures for Feedback
    • EEC
        • E xample Indisputable facts
        • E ffect On you and others
        • C hange Specific alternatives
    • BIF
        • B ehaviour Indisputable facts
        • I mpact On you
        • F eelings How you feel or felt
    • SAID
        • S ituation Specific facts
        • A ctions What was done
        • I mpact On you and others
        • D o differently / Do again
    • Any others that you use?
    • Difficult situations
        • Unsuccessful candidates
        • Your difficult situations
    • Unsuccessful candidates
        • Give feedback face to face
        • Notify their line manager (if internal)
        • Get to the word ‘unfortunately’ quickly
        • Give a maximum of three areas to address
        • Focus on practical steps so they are ‘better placed’ next time
        • http://www.pvhr-recruitment.com/how-to-give-feedback-to-unsuccessful-candidates.php
    • Today we covered…
      • Why feedback is important
      • It’s ok to find it difficult
      • Preparing
      • Structures for feedback
      • Difficult situations
      • It’s so easy to get it wrong
      • Essential part of effective communication
      • Important to sharpen our skills
    •  
    • Personal Action Planning
      • So what will you do differently?
    • “ Participant Question Time”
      • Use the ‘hands-up button to alert me to your question
      • Be sure to have a working microphone so that we can hear you
      • Don’t want to talk? then simply type a question into the chat box and I will ask this on your behalf
    • Future PVHR Webinars
      • We now run webinars on a range of different subjects
      • Write to me if you would like more details [email_address]
      • Thank you for participating and ….
    • “Thank you for participating, we look forward to your feedback!”