<ul><li>AL-Rehman Technologies (ART) </li></ul><ul><li>Human Resource Outsourcing </li></ul>“ Our asset is people. Our sci...
Business Process Outsourcing “ BPO is the delegation of one or more IT-intensive business processes to an external provide...
Organisations embark on BPO for cost savings, and then achieve business optimisation & process standardisation Why Outsour...
Three Level Outsourcing Scope  Transformational Outsourcing <ul><li>Delivering step change in performance </li></ul><ul><l...
Maturity of Organization Complexity of the Business Processes “ Controlled” Chaos Orderly  Coordination Rigorous  Process
Maturity of Organization Facts Data Information Knowledge Business Wisdom Spreadsheets Workstations Relational Databases E...
Maturity of Organization Facts Data Information Knowledge Business Wisdom Spreadsheets Firewall Workstations Relational Da...
Outsourcing Advantages <ul><li>Financial   </li></ul><ul><ul><li>More then 50% saving </li></ul></ul><ul><ul><li>No need f...
Outsourcing Advantages (cont.) <ul><li>Human Resources </li></ul><ul><ul><li>Draw on specialist skills, available from a p...
Verticals <ul><ul><li>Telecom & IT </li></ul></ul><ul><ul><li>Hotels </li></ul></ul><ul><ul><li>Financial & Banking </li><...
<ul><li>ART Offshore Development Center is a true extension of your team in Pakistan, We help organizations achieve compet...
<ul><li>To be a trailblazer you need focus. Get your core competency guide you in this intense competition. </li></ul><ul>...
BPO Processes.. 1. Scoping Refinement of scope Benefits case Commercial framework Risk management HR approach Service para...
Sign Up <ul><li>Client Contract Code Generated </li></ul><ul><li>SLA & Process Finalize </li></ul>Recruitment Transfer Det...
What’s Different: SAVES YOU $$$ Less Investment and Better Results…
Why Partnering with ART? <ul><ul><li>Increase time to market for your products and services </li></ul></ul><ul><ul><li>Red...
What ART can do for you! <ul><ul><li>Provide access to our state-of-the-art offshore development facility. </li></ul></ul>...
Project Management Life Cycle Tools <ul><ul><li>Source Code Control & Configuration Management </li></ul></ul><ul><ul><li>...
About Pakistan <ul><li>Pakistan is fast becoming the destination of choice for a significant number of international IT/IT...
Operating Costs in US, India, and Pakistan  Source: NASCOM; TBT Analysis for US and India; PSEB Estimates for Pakistani Co...
Source: State Bank of Pakistan Pakistan IT Exports by Region
Top Drivers for Outsourcing to Pakistan <ul><ul><li>60,000 graduates each year (Existing Pool: over  5 million) </li></ul>...
Thank You www.AL-Rehman.com Ask for Complimentary Business Planning Meeting… NO OBLIGATION! Phone Pakistan :+0092-321-278 ...
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Human Resource Outsourcing Services - AL-Rehman.com

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BPO is the delegation of one or more IT-intensive business processes to an external provider who, in turn, owns, administrates and manages the selected process(es), based upon defined and measurable performance metrics. AL-Rehman Technologies offer HR outsourcing services to the broad range of domain. HR outsourcing will allow you to cut the cost more from 40 - 80%

visit www.al-rehman.com for more information.

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Human Resource Outsourcing Services - AL-Rehman.com

  1. 1. <ul><li>AL-Rehman Technologies (ART) </li></ul><ul><li>Human Resource Outsourcing </li></ul>“ Our asset is people. Our science is their skills”
  2. 2. Business Process Outsourcing “ BPO is the delegation of one or more IT-intensive business processes to an external provider who, in turn, owns, administrates and manages the selected process(es), based upon defined and measurable performance metrics.” Gartner Dataquest
  3. 3. Organisations embark on BPO for cost savings, and then achieve business optimisation & process standardisation Why Outsourcing?
  4. 4. Three Level Outsourcing Scope Transformational Outsourcing <ul><li>Delivering step change in performance </li></ul><ul><li>Enabling transformation & re-transformation capability </li></ul><ul><li>Deep, broad and enduring partnership </li></ul><ul><li>Targeting cost reduction in smooth running areas </li></ul><ul><li>Accessing best practice and economies of scale </li></ul><ul><li>Shedding non-core services </li></ul>Problem-solving Outsourcing <ul><li>Targeting operational fixes in problem areas </li></ul><ul><li>Delivering cost reduction and operational performance improvement </li></ul>Sweating assets Operational performance improvement Changing the model Traditional as-is Outsourcing
  5. 5. Maturity of Organization Complexity of the Business Processes “ Controlled” Chaos Orderly Coordination Rigorous Process
  6. 6. Maturity of Organization Facts Data Information Knowledge Business Wisdom Spreadsheets Workstations Relational Databases Email Server Farm    Data Warehouse Intranet Search Laptops Knowledgebases Analytics Storage/SAN Modeling Forecasting Virtual Data Stores Initial Repeatable Defined Managed Complexity of the Business Optimized Ladder of Intelligence “ Controlled” Chaos Orderly Coordination Rigorous Process
  7. 7. Maturity of Organization Facts Data Information Knowledge Business Wisdom Spreadsheets Firewall Workstations Relational Databases Email Server Farm    Data Warehouse Intranet Search Laptops Knowledgebases Analytics Storage/SAN Modeling Forecasting Virtual Data Stores Initial Repeatable Defined Managed Optimized Core Context Mission Critical Partner Contract Rigorous Process Core vs. Context over time
  8. 8. Outsourcing Advantages <ul><li>Financial </li></ul><ul><ul><li>More then 50% saving </li></ul></ul><ul><ul><li>No need for heavy capital investment, thus releasing funds for other uses. </li></ul></ul><ul><ul><li>Improve cash flow and cost accountability. </li></ul></ul><ul><li>Technical </li></ul><ul><ul><li>Achieve technological improvements more easily. </li></ul></ul><ul><li>Management </li></ul><ul><ul><li>Delegate IT development (design, production, and acquisition) and operational responsibility to supplier. </li></ul></ul><ul><ul><li>Concentrate on developing and running core business activity. </li></ul></ul>
  9. 9. Outsourcing Advantages (cont.) <ul><li>Human Resources </li></ul><ul><ul><li>Draw on specialist skills, available from a pool of expertise. </li></ul></ul><ul><ul><li>Enrich career development and opportunities for staff. </li></ul></ul><ul><li>Flexibility </li></ul><ul><ul><li>Respond quickly to business demands. </li></ul></ul><ul><ul><li>Handle IT peaks and valleys more effectively. </li></ul></ul><ul><li>Quality </li></ul><ul><ul><li>Clearly define service levels (SLA). </li></ul></ul><ul><ul><li>Improve performance accountability. </li></ul></ul>
  10. 10. Verticals <ul><ul><li>Telecom & IT </li></ul></ul><ul><ul><li>Hotels </li></ul></ul><ul><ul><li>Financial & Banking </li></ul></ul><ul><ul><li>Pharmaceuticals </li></ul></ul><ul><ul><li>Healthcare </li></ul></ul><ul><ul><li>FMCG </li></ul></ul><ul><ul><li>Retail </li></ul></ul><ul><ul><li>Manufacturing </li></ul></ul><ul><ul><li>Restaurant </li></ul></ul><ul><ul><li>Legal </li></ul></ul><ul><ul><li>Non-profit </li></ul></ul>
  11. 11. <ul><li>ART Offshore Development Center is a true extension of your team in Pakistan, We help organizations achieve competitive strength through workforce, by providing an array of activities and outsourcing needs with leading-edge thinking and sound practices on integrated HR solutions. </li></ul>ART specializes in establishing and managing Offshore Development Centers for clients interested in establishing dedicated teams in Pakistan. Offshore Development Centers are very useful for clients who want to have their own captive operations but do not want to deal with the logistics, offshore risks, and investment of setting up their own captive offshore center. In addition, managing teams in Pakistan can be quite challenging because of language and cultural issues. ART specializes in setting up Offshore Development Centers and has the needed expertise in outsourcing delivery models and the infrastructure to jump-start your initiative. Who We Are
  12. 12. <ul><li>To be a trailblazer you need focus. Get your core competency guide you in this intense competition. </li></ul><ul><li>We provide complete staffing solution for your organization. </li></ul><ul><li>We operate and specialise in Pakistan serving customers worldwide. </li></ul>” To deliver human resources outsourcing services of the highest quality.” Mission <ul><li>Establish ourselves as the leader in offshore HR staffing solution. </li></ul><ul><li>Priorities the development of specialist services that compete with the best facility services firms worldwide. </li></ul><ul><li>Develop professional, strong and value-generating relationship with our customers and partners. </li></ul><ul><li>To be the leader in Workforce & Human Resource Outsourcing Companies offering services across business functions and domains. </li></ul>Vision Focus
  13. 13. BPO Processes.. 1. Scoping Refinement of scope Benefits case Commercial framework Risk management HR approach Service parameters Business objectives Participants Key issues Initial scope and constraints HR implications High level service requirements Service consolidation Transfers of: - staff - responsibilities - assets New service start-up Service management and reporting Benefits realisation Continuous improvement Due Diligence Service definition HR preparations Contract preparation Agreed budget Business case update Fast-track 8 weeks to contract signature 2. Feasibility 1. Scoping 4. Transition 5. Delivery 3.Preparation 2. Feasibility 1. Scoping 4. Transition 5. Delivery 3. Preparation Typical 6 months to contract signature 2 weeks 2 weeks 3 months Ongoing 4 weeks 2 months 2 months 6 months Ongoing 2 months 2. Feasibility 4. Transition 5. Delivery 3. Preparation
  14. 14. Sign Up <ul><li>Client Contract Code Generated </li></ul><ul><li>SLA & Process Finalize </li></ul>Recruitment Transfer Details of Person to be transferred <ul><li>JD’s and other details shared </li></ul><ul><li>Recruitment process initiated </li></ul><ul><li>Consultant briefing </li></ul><ul><li>Database Search/ advertisement </li></ul><ul><li>Short listing </li></ul><ul><li>Screening </li></ul><ul><li>Final Interview </li></ul><ul><li>Selection </li></ul><ul><li>Period Review </li></ul><ul><li>Specific Training </li></ul><ul><li>Associate Contract Extension </li></ul><ul><li>Extension letter </li></ul><ul><li>Onboarding </li></ul><ul><li>Joining Formalities </li></ul><ul><li>Induction Training </li></ul><ul><li>Monthly Activities </li></ul><ul><li>Project management </li></ul><ul><li>Monitoring </li></ul><ul><li>Attendance </li></ul><ul><li>Screen Share </li></ul><ul><li>Meetings/Video Calls </li></ul><ul><li>Monthly Progress report </li></ul><ul><li>Exit </li></ul><ul><li>Resignation / Termination </li></ul><ul><li>Completion of Contact </li></ul>Our Hiring Process
  15. 15. What’s Different: SAVES YOU $$$ Less Investment and Better Results…
  16. 16. Why Partnering with ART? <ul><ul><li>Increase time to market for your products and services </li></ul></ul><ul><ul><li>Reduce your business, technical and operational risks </li></ul></ul><ul><ul><li>Eliminate local staffing problems for non core business activities by engaging virtual employees </li></ul></ul><ul><ul><li>Benefit from the synergies in a partnership </li></ul></ul><ul><ul><li>Utilise infrastructure and resources of the offshore partner and treat it as remote extension of your office </li></ul></ul><ul><ul><li>Access to skilled resources on plug-and-play basis </li></ul></ul><ul><ul><li>Have direct presence in Pakistan in virtually no time </li></ul></ul><ul><ul><li>Leverage from your partner's domain knowledge, technical expertise and professional practices & processes </li></ul></ul>
  17. 17. What ART can do for you! <ul><ul><li>Provide access to our state-of-the-art offshore development facility. </li></ul></ul><ul><ul><li>Engage remote skilled staff exclusively for you. </li></ul></ul><ul><ul><li>Help reduce your costs and increase Return on Investment. </li></ul></ul><ul><ul><li>Share your risks against potential rewards. </li></ul></ul><ul><ul><li>Work with a great degree of flexibility yet not compromising upon the quality standards. </li></ul></ul><ul><ul><li>Maintain strict confidentiality and safeguard your intellectual property. </li></ul></ul><ul><ul><li>Help out perform your growth targets and reach goals faster. </li></ul></ul>
  18. 18. Project Management Life Cycle Tools <ul><ul><li>Source Code Control & Configuration Management </li></ul></ul><ul><ul><li>Unified Modelling Language for OOD </li></ul></ul><ul><ul><li>Automated Workflow for effective team communication </li></ul></ul><ul><ul><li>Online conferencing and desktop sharing tools for collaboration </li></ul></ul><ul><ul><li>Case tools </li></ul></ul><ul><ul><li>Project scheduling and web based task tracking tools </li></ul></ul><ul><ul><li>Test case management & bug tracking </li></ul></ul>
  19. 19. About Pakistan <ul><li>Pakistan is fast becoming the destination of choice for a significant number of international IT/ITeS companies looking to relocate their operations offshore. The ready availability of skilled professionals, an appropriate IT infrastructure, and affordable rates for connectivity result in considerable time and cost savings for entrepreneurs </li></ul>
  20. 20. Operating Costs in US, India, and Pakistan Source: NASCOM; TBT Analysis for US and India; PSEB Estimates for Pakistani Companies Pakistani is cheaper than India. 0% 1.1% 1% Exchange Rate Change 58,598 13039 9000 US$ Cost per FTE (Full Time Employee) Total Price in Market 42,927 6,179 4,500 8,571 1,000 800 1,500 2,328 2,000 2,600 847 700 3,000 1,500 1,000 58,598 11,854 9,000 Personnel G&A Expense Telecom Property Rentals Depreciation Total Expenses USA India Pakistan
  21. 21. Source: State Bank of Pakistan Pakistan IT Exports by Region
  22. 22. Top Drivers for Outsourcing to Pakistan <ul><ul><li>60,000 graduates each year (Existing Pool: over 5 million) </li></ul></ul><ul><ul><li>30,000 Engineers every year </li></ul></ul><ul><ul><li>English speaking and IT savvy workforce </li></ul></ul><ul><ul><li>“ Cost reduction up to 50%” </li></ul></ul><ul><ul><li>Favorable time lag: 12 hours with US & 5 hours with Europe </li></ul></ul><ul><ul><li>Overnight turnarounds possible </li></ul></ul><ul><ul><li>Resources with experience of financial and legal systems similar to the west </li></ul></ul><ul><ul><li>Strong domestic IT services industry to support IT led BPO </li></ul></ul><ul><ul><li>Government support for IT and BPO industry </li></ul></ul><ul><ul><li>Improving telecom infrastructure </li></ul></ul><ul><ul><li>Lower infrastructure costs </li></ul></ul>Workforce quality and quantity can be a key determinant in choosing the service.
  23. 23. Thank You www.AL-Rehman.com Ask for Complimentary Business Planning Meeting… NO OBLIGATION! Phone Pakistan :+0092-321-278 0009, 278 2272-3 US & Canada :+1 (909) 532 5646 UK :+44 (0) 208 144 9911 Email : [email_address]
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