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Can e government fill the gap between citizens and government in the uk
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Can e government fill the gap between citizens and government in the uk



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  • 1. Can E Government Fill the Gapbetween Citizens and Government in the UK? Alaa Zahran alochi@hotmail.com
  • 2. The Aim of this Presentation is to Understand4.What does the Citizens 2.What is theUK Government Purpose fromNeeds Back from Targeting Citizens? the Citizens? 1.What is the Role of Technology? Technology UK E Government Government 3.How did the UK Gov. Apply E Gov. to Reach by: Alaa Zahran The Citizens?
  • 3. How Much Time Do We Spend With Technology Every Day ?Source: T-familywww.socialworksdigitaldivide.co.uk (2012)
  • 4. Layout Part 1: UK E Government(government – UK government – UK e government) Part 2: The Transition from Traditional Government to E Government(the establishment – national development – strategic plan) Part 3: Discussion(summary – what could be next – citizens role)
  • 5. Part 1: UK E Government Government( Definition – Forms)“institution that holds the exclusive power toenforce certain rules of social conduct in a givengeographical area” Rand, A (2013) UK Government UK E Government
  • 6. Part 1.1: Government Governmentor the way a Country is ruledSource: compass Cayman. Participants of G20 Summit. www.compasscayman.com (2009)
  • 7. Part 1.1: Government Governmentor the way a Country is ruled Source: www.Glogster.com (2012) Source: Libya live. www.Thetimes.co.uk( 2011)
  • 8. Part 1.2: UK Government Parliamentary Democracy + Constitutional Monarchy Prime Minister Queen Elizabeth II (Head of Government) (ceremonial role) 24 ministerial departments(Cabinet Office, DoB, DoE, DoC, DoT, DoH..ect) 19 non ministerial departments 300+ Agencies & other public bodies
  • 9. Part 1.3: UK E Governmentthe core aim of this transition for the government:• to become more accessible• effective• efficient• accountableto the citizens(Shareef, S., Jahankhani, H., Dastbaz, M. 2012).But How???
  • 10. Part 2: The Transition from Traditional Government to E Government First stage. The Establishment Second stage. National Development Third stage. Drawing a Strategic Plan
  • 11. The Transition from Traditional Part 2.1: Government to E GovernmentFirst stage. the Establishment (delivering information) In the 1990s (drawing plans – building infrastructure – supporting specialised agencies) Creating hundreds of governmental websites By 2000, some websites achieved the worlds advanced level of constructing information However, this rapid development caused some problems, according to the National Audit Office (NAO. 2002)
  • 12. The Transition from Traditional Part 2.1: Government to E GovernmentIn 2002, Government on the Web II report, by NAO, created asuggested model to develop the UK e government Source: Government on the Web II www.nao.org.uk (2002).
  • 13. Part 2.2: The Transition from Traditional Government to E GovernmentSecond stage. National Development(interactive & transactional e government) In 2004, a new plan was followed Launching www.directgov.uk & www.businesslink.uk major initiative development in delivering public services about 10 million visits a month to allow citizens to complete the transactions submitting the documents onlineDirectgov was described as, “the place to turn for the latestand widest range of public service information” (Galindo, F.2005)http://www.youtube.com/watch?v=SIUKxaf1PdM&feature=player_detailpage
  • 14. Part 2.3: The Transition from Traditional Government to E Government Drawing a Strategic PlanThird stage.(holistic e government) E-petitions Consultations launched most initiative web portal (www.gov.uk) one-stop-shop online services Simpler, clearer, faster
  • 15. Part 3: Discussionsummarytechnology enabled the government to deliver betterservices for the public, also permitted more citizensparticipationswhat could be nextcitizens role
  • 16. List of references Gov.uk `n. d.` How Government Works www.gov.uk/government/how-g overnment-works http://socialworksdigitaldivide.blogspot.co.uk/2013/02/technology-ecom aps.html Parliament `n. d.` The UK political system www.parliament.uk/about/ho w/role/parliament-government Rand, A (2013) Government Definition http://aynrandlexicon.com/lexico n/government.html Shareef, S., Jahankhani, H., Dastbaz, M. (2012) `E-Government Stage Model: Based on Citizen-Centric Approach in Regional Government in Developing Countries`. International Journal of Electronic Commerce S tudies 3 (1), 145-64 www.compasscayman.com/cfr/2009/07/07/Tax-havens-in-a-post-G20-w orld---Pirates-or-paragons-/
  • 17. List of references www.glogster.com/willietheboss/forms-of-government-/g-6l7pm1rkei3ar oilpf5tea0 www.nao.org.uk/publications/0102/government_on_the_web_ii.aspx www.thetimes.co.uk/tto/news/world/middleeast/article3142707.ece Zhou, X., Wei, X. and Wang, T. (2012) `A Study on government website : A practical analysis to UK government website governance`. Second I nternational Conference on Business Computing and Global Informatiz ation. available from http://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&ar number=6382517