Can E Government Fill the Gapbetween Citizens and Government in the UK? Alaa Zahran firstname.lastname@example.org
The Aim of this Presentation is to Understand4.What does the Citizens 2.What is theUK Government Purpose fromNeeds Back from Targeting Citizens? the Citizens? 1.What is the Role of Technology? Technology UK E Government Government 3.How did the UK Gov. Apply E Gov. to Reach by: Alaa Zahran The Citizens?
How Much Time Do We Spend With Technology Every Day ?Source: T-familywww.socialworksdigitaldivide.co.uk (2012)
Layout Part 1: UK E Government(government – UK government – UK e government) Part 2: The Transition from Traditional Government to E Government(the establishment – national development – strategic plan) Part 3: Discussion(summary – what could be next – citizens role)
Part 1: UK E Government Government( Definition – Forms)“institution that holds the exclusive power toenforce certain rules of social conduct in a givengeographical area” Rand, A (2013) UK Government UK E Government
Part 1.1: Government Governmentor the way a Country is ruledSource: compass Cayman. Participants of G20 Summit. www.compasscayman.com (2009)
Part 1.1: Government Governmentor the way a Country is ruled Source: www.Glogster.com (2012) Source: Libya live. www.Thetimes.co.uk( 2011)
Part 1.2: UK Government Parliamentary Democracy + Constitutional Monarchy Prime Minister Queen Elizabeth II (Head of Government) (ceremonial role) 24 ministerial departments(Cabinet Office, DoB, DoE, DoC, DoT, DoH..ect) 19 non ministerial departments 300+ Agencies & other public bodies
Part 1.3: UK E Governmentthe core aim of this transition for the government:• to become more accessible• effective• efficient• accountableto the citizens(Shareef, S., Jahankhani, H., Dastbaz, M. 2012).But How???
Part 2: The Transition from Traditional Government to E Government First stage. The Establishment Second stage. National Development Third stage. Drawing a Strategic Plan
The Transition from Traditional Part 2.1: Government to E GovernmentFirst stage. the Establishment (delivering information) In the 1990s (drawing plans – building infrastructure – supporting specialised agencies) Creating hundreds of governmental websites By 2000, some websites achieved the worlds advanced level of constructing information However, this rapid development caused some problems, according to the National Audit Office (NAO. 2002)
The Transition from Traditional Part 2.1: Government to E GovernmentIn 2002, Government on the Web II report, by NAO, created asuggested model to develop the UK e government Source: Government on the Web II www.nao.org.uk (2002).
Part 2.2: The Transition from Traditional Government to E GovernmentSecond stage. National Development(interactive & transactional e government) In 2004, a new plan was followed Launching www.directgov.uk & www.businesslink.uk major initiative development in delivering public services about 10 million visits a month to allow citizens to complete the transactions submitting the documents onlineDirectgov was described as, “the place to turn for the latestand widest range of public service information” (Galindo, F.2005)http://www.youtube.com/watch?v=SIUKxaf1PdM&feature=player_detailpage
Part 2.3: The Transition from Traditional Government to E Government Drawing a Strategic PlanThird stage.(holistic e government) E-petitions Consultations launched most initiative web portal (www.gov.uk) one-stop-shop online services Simpler, clearer, faster
Part 3: Discussionsummarytechnology enabled the government to deliver betterservices for the public, also permitted more citizensparticipationswhat could be nextcitizens role
List of references Gov.uk `n. d.` How Government Works www.gov.uk/government/how-g overnment-works http://socialworksdigitaldivide.blogspot.co.uk/2013/02/technology-ecom aps.html Parliament `n. d.` The UK political system www.parliament.uk/about/ho w/role/parliament-government Rand, A (2013) Government Definition http://aynrandlexicon.com/lexico n/government.html Shareef, S., Jahankhani, H., Dastbaz, M. (2012) `E-Government Stage Model: Based on Citizen-Centric Approach in Regional Government in Developing Countries`. International Journal of Electronic Commerce S tudies 3 (1), 145-64 www.compasscayman.com/cfr/2009/07/07/Tax-havens-in-a-post-G20-w orld---Pirates-or-paragons-/
List of references www.glogster.com/willietheboss/forms-of-government-/g-6l7pm1rkei3ar oilpf5tea0 www.nao.org.uk/publications/0102/government_on_the_web_ii.aspx www.thetimes.co.uk/tto/news/world/middleeast/article3142707.ece Zhou, X., Wei, X. and Wang, T. (2012) `A Study on government website : A practical analysis to UK government website governance`. Second I nternational Conference on Business Computing and Global Informatiz ation. available from http://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&ar number=6382517