Enterprise 2.0 - Who, What, Where, Why, When & How

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Enterprise 2.0 - Who, What, Where, Why, When & How

  1. 1. Enterprise 2.0<br />
  2. 2. Ethan Yarbrough<br />President<br />twitter: @ethany<br />blog: http://blog.allyis.com<br />Email: ethany@allyis.com<br /><ul><li>Collaboration
  3. 3. Knowledge Management
  4. 4. Business Insights
  5. 5. Business Process</li></ul>twitter: @allyis<br />www.allyis.com<br />
  6. 6. What We’ll Cover:<br /><ul><li>What is Enterprise 2.0?
  7. 7. Why is Enterprise 2.0 happening?
  8. 8. Benefits
  9. 9. Challenges</li></li></ul><li>What Is Enterprise 2.0?<br />The use of Web 2.0, open, collaborative & social technologies behind the firewall to:<br />Improve Productivity and Efficiency<br />Increase Staff Engagement and Affinity<br />Enable better knowledge sharing and innovation<br />
  10. 10. Benefits of Enterprise 2.0<br />Gain awareness/context<br />Affinity and Engagement<br />Discoverability<br />Speed collection of institutional knowledge<br />Strengthen teams through social interactions<br />Tap the wisdom of the crowd<br />
  11. 11. Enterprise 2.0 Collaboration:<br />Relationship/Engagement Virtuous Cycle<br />Loyalty to the company is really loyalty to the people we work with<br />
  12. 12. Collaboration Technology:<br />Enterprise 2.0 Tools + Technologies<br />Blogs<br />Social Networking<br />Video Sharing<br />Wikis<br />2008<br />2009<br />Source: McKinsey&Company<br />
  13. 13. Why is Enterprise 2.0 happening?<br />It’s a social phenomenon, not just a technology one<br />The network is becoming the new power structure<br />Demographic changes<br />Geographic changes<br />Faster pace of business<br />
  14. 14. Enterprise 2.0: Examples in Action<br />Peer-to-Peer Training Tools<br />Microsoft Academy Mobile<br />Video & Audio Podcasting<br />Any Topic, Any Employee<br />Knowledge Sharing Platform<br />Executives Encourage Contribution for Company Success<br />Subscriptions Help Filter Content<br />Conference Wikis<br />Setup Prior to Event<br />Attendees Provide Input During Sessions<br />Notes Edited Into “Executive Summary” of Event<br />Attendees Produce Training Materials for Peers from More Relevant Perspective<br />
  15. 15. Extending the Enterprise<br />What about these?<br />
  16. 16. Enterprise 2.0 Challenges<br />Different approach to records management (decentralized)<br />Different kinds of records to manage (video, podcast, IM,microblogging)<br />Governance<br />Compliance<br />Liability<br />Volume<br />Speed and flexibility<br />
  17. 17. Enterprise 2.0 Challenges<br />Two Approaches<br />Point Solutions<br />Integrated enterprise solution<br />
  18. 18. 3 Simple Ways to Maintain Records ControlTagging | Bookmarking | Rating<br />
  19. 19. “The more easily people can communicate – with other workers, team members, customers, vendors, clients, the less information will be siloed. When information is free, people get more feedback and input, react more quickly and make better decisions. This is the opportunity inherent in Enterprise 2.0: a more efficient, productive and intelligent workforce.”<br />-Whitney Michael<br />
  20. 20. Manage a culture of sharing<br />

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