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Nonverbal Communication Issues
 

Nonverbal Communication Issues

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Ch. 6 Nonverbal Intercultural Issues

Ch. 6 Nonverbal Intercultural Issues

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    Nonverbal Communication Issues Nonverbal Communication Issues Presentation Transcript

    • Nonverbal Communication Issues Experiencing Intercultural Communication by Martin and NakayamaMonday, March 5, 2012
    • What is nonverbal communication?Monday, March 5, 2012
    • Defining Nonverbal Communication What is nonverbal communication?Monday, March 5, 2012
    • Defining Nonverbal Communication What is nonverbal communication? Cultural Variations in Nonverbal BehaviorMonday, March 5, 2012
    • Defining Nonverbal Communication What is nonverbal communication? Cultural Variations in Nonverbal Behavior Defining Cultural SpaceMonday, March 5, 2012
    • Nonverbal CommunicationMonday, March 5, 2012
    • Nonverbal Communication It is the process of intentionally or unintentionally signaling meaning through behavior other than words.Monday, March 5, 2012
    • Nonverbal Communication It is the process of intentionally or unintentionally signaling meaning through behavior other than words. Actions, facial expressions, eye behavior, use of time, tone of voice, silence, and or space.Monday, March 5, 2012
    • Verbal vs. NonverbalMonday, March 5, 2012
    • Verbal vs. Nonverbal symbolic have meaning patternedMonday, March 5, 2012
    • Functions of NonverbalMonday, March 5, 2012
    • Functions of Nonverbal Reinforces Verbal Communication ..Repeating, Complementing, AccentingMonday, March 5, 2012
    • Functions of Nonverbal Reinforces Verbal Communication ..Repeating, Complementing, AccentingMonday, March 5, 2012
    • Functions of Nonverbal Reinforces Verbal Communication ..Repeating, Complementing, Accenting Substituting Verbal Communication ..Replacing wordsMonday, March 5, 2012
    • Functions of Nonverbal Reinforces Verbal Communication ..Repeating, Complementing, Accenting Substituting Verbal Communication ..Replacing wordsMonday, March 5, 2012
    • Functions of Nonverbal Reinforces Verbal Communication ..Repeating, Complementing, Accenting Substituting Verbal Communication ..Replacing words Contradicting ..Conveying meaning that is oppositeMonday, March 5, 2012
    • Functions of NonverbalMonday, March 5, 2012
    • Functions of Nonverbal Regulating Verbal Interaction ..Assisting the back-and-forth of communication in a constructive and appropriate manner.Monday, March 5, 2012
    • Functions of Nonverbal Regulating Verbal Interaction ..Assisting the back-and-forth of communication in a constructive and appropriate manner. Sense of Immediacy ..A feeling of closeness, involvement, and warmth between people.Monday, March 5, 2012
    • Functions of Nonverbal Regulating Verbal Interaction ..Assisting the back-and-forth of communication in a constructive and appropriate manner. Sense of Immediacy ..A feeling of closeness, involvement, and warmth between people. Deception ..Attempt to convince someone of something that is false.Monday, March 5, 2012
    • Nonverbal communicatesMonday, March 5, 2012
    • Nonverbal communicates relational messages status and power deceptionMonday, March 5, 2012
    • This is very serious! Channel DiscrepancyMonday, March 5, 2012
    • This is very serious! Channel Discrepancy When words and actions don’t match, which is more believable?Monday, March 5, 2012
    • Nonverbal Codes Facial Expressions ❖ sadness ❖ anger ❖ disgust ❖ fear ❖ contempt ❖ surprise ❖ happinessMonday, March 5, 2012
    • Nonverbal Codes Masking ❖ the act of replacing an expression that shows true feeling with an expression that shows appropriate feeling.Monday, March 5, 2012
    • Nonverbal Codes Paralanguage is nonverbal vocal messages. ❖ how you say it ❖ speed/rate and volume ❖ tone of voice, pitch, rhythm, vocal range, articulation, and inflections ❖ vocalizations, pausesMonday, March 5, 2012
    • Nonverbal Codes Space and Environment Proxemics is the way we use our space. ❖ Intimate - 0 to 18” ❖ Personal - 18” to 4 ft. ❖ Social - 4 to 12 ft. ❖ Public - 12 ft. and more ❖ “YOUR BUBBLE”Monday, March 5, 2012
    • Nonverbal Codes Space and Environment ❖ Territoriality claims space through occupation of that area. ❖ Environment, the layout, and decoration of the space you occupy tells something about you.Monday, March 5, 2012
    • Nonverbal Codes Tactile or Haptics Communication ❖ Touch can be functional-professional used to perform a job. ❖ Touch can be social-polite for interpersonal. ❖ Touch can be #iendship-warmth for affection. ❖ Touch can be love-intimacy used for romance. ❖ Touch can be sexual-arousal used in sexual relationships.Monday, March 5, 2012
    • Culture Contact cultures depend on touch as a crucial form of nonverbal communication.Monday, March 5, 2012
    • Culture Non-contact cultures are less touch-sensitive or even tend to avoid touch.Monday, March 5, 2012
    • Nonverbal Codes Oculesics ❖ the use of eyes in nonverbal communication has a huge impact. ❖ can vary by culture, especially differences occur between gendersMonday, March 5, 2012
    • Nonverbal Codes Kinesics are aspects of gestures and body movements that send various messages. ❖ Emblems ❖ Illustrators ❖ Regulators ❖ AdaptorsMonday, March 5, 2012
    • Nonverbal Codes Time Orientation ❖ Monochronic ❖ time is a commodity ❖ linear, one event/time ❖ schedules are valued ❖ Polychronic ❖ holistic, circular ❖ personal relationships ❖ many events at onceMonday, March 5, 2012
    • Nonverbal Codes Artifacts ❖ accessories carried or used by the body for decoration or identification. ❖ appearance affects perceptions of attractiveness. ❖ judgement about a person’s background, character, personality, status, and future behavior.Monday, March 5, 2012
    • Silence Observe, ask a friend, show respect, unity, defiance, grieving.Monday, March 5, 2012
    • Stereotype Prejudice can be based on nonverbal behavior.Monday, March 5, 2012
    • Defining Cultural SpaceMonday, March 5, 2012
    • Identity and Space Home Neighborhood Region CyberspaceMonday, March 5, 2012
    • Changing Cultural Space Traveling MigratingMonday, March 5, 2012