7. Aberdeen Group, Sept. 2013
Collaborators Advantage: Y-o-Y Performance Change
Taking Measure of Enterprise Collaboration's Business Value
8. “It is worth noting, however, that this study also
showed that many of these business benefits do not
happen for companies that take a laissez-faire or ad
hoc approach to workplace collaboration.
Aberdeen's research shows that the best return on
ESC investments come from an official ESC plan that
is endorsed by executive leadership.”