Your SlideShare is downloading. ×
0
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
e-Planning - making sense of the opportunity
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

e-Planning - making sense of the opportunity

541

Published on

Presentation to Innovation in Development Assessment conference, Sydney 2009

Presentation to Innovation in Development Assessment conference, Sydney 2009

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
541
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
8
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide
  • Kit bag of ideas, examples and suggestions
  • Transcript

    • 1.
    • 2.
    • 3. e<br />
    • 4. indicators to measure <br />e-Planning readiness<br />
    • 5. Electronic system capacity<br />1<br />Data quality<br />2<br />e-Service delivery[internal + external]<br />3<br />Organisational support<br />4<br />
    • 6.
    • 7. so why is it so hard to get traction<br />momentum<br />support<br />take-up<br />?<br />
    • 8. so why is it so hard to get traction<br />momentum<br />support<br />take-up<br />?<br />
    • 9. what are the drivers?<br />Better performance<br />Reduced costs<br />Improved efficiency<br />Faster responses<br />Better customer service<br />Risk management<br />Compliance<br />Others?<br />
    • 10.
    • 11. Source: ITU<br />
    • 12. “Eighty percent of success is showing up.”<br />Woody Allen<br />
    • 13. ideas<br />examples<br />tips & tools<br />
    • 14. put the citizen<br />at the centre<br />
    • 15. Choose theright services to transformusing ICT<br />How do you currently access our services?<br />Would you use the service differently if it was delivered electronically?<br />What are the benefits of this change for you?<br />
    • 16. Understand the benefits and limitations of channel choices<br />+<br />-<br />=<br />Fast<br />Direct<br />Widespread<br />Capacity<br />Speed<br />Availability<br />Simple, critical applications<br />
    • 17. Pilot<br />
    • 18. collaborate<br />for <br />greater benefits<br />
    • 19. 267<br />359<br />41<br />
    • 20. 140,000<br />
    • 21. $243m<br />
    • 22. innovative<br />e x t e n s i o n<br />of existing technologies<br />
    • 23. <ul><li>Innovative “Landsurfing” project
    • 24. Extends current online mapping with open source features
    • 25. Smaller Council leveraging existing investment
    • 26. Service to other surrounding Councils</li></ul>Junee Shire Council<br /><ul><li> Innovative “Landsurfing” project
    • 27. Extends current online mapping with open source features
    • 28. Smaller Council leveraging existing investment
    • 29. Service to other surrounding Councils</li></li></ul><li>Courage<br />to unpack your<br />business processes<br />
    • 30. Port Stephens Council<br />Process<br />re-design<br />in parallel<br />with ICT<br />upgrade<br />Long-term<br />strategic<br />plan with<br />short term<br />wins<br />End-to-endplanning process review<br />13<br />project<br />teams<br />across<br />Council<br />
    • 31. set up benchmarks to measure your success<br />
    • 32. <ul><li>Captured phone enquiry data about key planning issues
    • 33. Measured enquiry levels after implementing e-Planning services
    • 34. Regular measurement to track performance</li></li></ul><li><ul><li>Innovative “Landsurfing” project
    • 35. Extends current online mapping with open source features
    • 36. Smaller Council leveraging existing investment
    • 37. Service to other surrounding Councils</li></ul>Local SmartForms<br /><ul><li> 41 Australian Councils collaborating on application forms
    • 38. Common form templates using Adobe SmartForm technology
    • 39. Shared service form management platform
    • 40. Partnership with Federal Government and private technology group</li></li></ul><li>http://www.localsmartforms.info<br />
    • 41. Explore emerging technologies<br />Web 2.0<br />Open source<br />
    • 42. http://www.twitterplan.co.uk<br />
    • 43. “Change is inevitable - except from a vending machine.”<br />Robert C Gallagher<br />
    • 44. Ask your citizens what would help them the most<br />(and keep asking)<br />
    • 45. Choose applications and delivery platforms that make sense<br />
    • 46. Pick pilot projects that show quick outcomes<br />
    • 47. Collaborate with other Councils, Agencies and delivery partners<br />
    • 48. Measure your success and tell everyone!<br />
    • 49. Allison Hornery<br />0409 363 136<br />@allisonhornery<br />www.horneryplus.net.au<br />?s<br />

    ×