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Business Value Of Collaborative Technologies And Social Media
Business Value Of Collaborative Technologies And Social Media
Business Value Of Collaborative Technologies And Social Media
Business Value Of Collaborative Technologies And Social Media
Business Value Of Collaborative Technologies And Social Media
Business Value Of Collaborative Technologies And Social Media
Business Value Of Collaborative Technologies And Social Media
Business Value Of Collaborative Technologies And Social Media
Business Value Of Collaborative Technologies And Social Media
Business Value Of Collaborative Technologies And Social Media
Business Value Of Collaborative Technologies And Social Media
Business Value Of Collaborative Technologies And Social Media
Business Value Of Collaborative Technologies And Social Media
Business Value Of Collaborative Technologies And Social Media
Business Value Of Collaborative Technologies And Social Media
Business Value Of Collaborative Technologies And Social Media
Business Value Of Collaborative Technologies And Social Media
Business Value Of Collaborative Technologies And Social Media
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Business Value Of Collaborative Technologies And Social Media

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  • 1. Business Value of Collaborative Technologies and Social Media Allen Shao
  • 2. Agenda
    • Collaborative Technologies
    • Business Value of Collaborative Technologies
    • Social Media
    • Business Values of Social Media
    • See what businesses are doing out there
    • See what JnJ is doing
  • 3. Some Facts
    • In the 90’s
    • Personal productivity was really creative and drove business growth
    • Today
    • Inter-personal productivity or collaboration is driving business growth
  • 4. Collaborative Technologies
    • Online Web2.0 Collaboration Tools
    • Real Time Collaboration Tools
    • Web Conferencing Tools
    • Virtual Team Space Tools
    • Distributed Project Management Tools
  • 5. Business Value of Collaborative Technologies
    • Allow people to make better use of the resources they have
    • Capture information from everyone in the company and other relevant parties outside of the company
    • Process the information faster, which gives you business agility
  • 6. Essence of Collaborative Technologies
    • Getting richer and better answers to the questions
    • And getting them faster
  • 7. What is Social Media
  • 8. Social Media
    • SOCIAL MEDIA IS AN UMBRELLA TERM THAT DEFINES THE VARIOUS ACTIVITIES THAT INTEGRATE TECHNOLOGY, SOCIAL INTERACTION, AND THE CONSTRUCTION OF WORDS, PICTURES, VIDEOS AND AUDIO. (http://www.wikipedia.org )
    • It is actually what the buzz around web2.0 has been all about.
  • 9. In Simple
    • Social media
    • is
    • people having conversations online
  • 10. Powered By
  • 11. How does it help
    • Using Web2.0 Applications, wikis, blogs, podcasts, tagging, and social networking into a business context, which forms so-called Enterprise2.0
    • Internally
        • Knowledge sharing and management
        • Problem solving (Staff having to answer the same question less often)
        • Innovation
        • Collaboration
        • WIIFM
    • Externally
        • Get to know your customers
        • Better serving your customers
        • Accelerate marketing traction, grow your market
        • Outsource support costs to volunteers
        • Generate online revenues and differentiate your product/service
  • 12. Good Examples Out There
    • Blog, SUN CEO communicates to staff, customers, partners
    • Collaboration, IBM, Innovation Jams, ideas
    • Wiki, Defense Intelligence Agency, Intelligence sharing
    • RSS, NAB, select global financial news feed
  • 13. Good Examples Out There
  • 14. Good Examples within JnJ
  • 15. JnJ Health Channel on YouTube
  • 16. Corporate Blog and Wiki
  • 17. JCIntra Just across the road
  • 18. Thank You

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