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Business Value Of Collaborative Technologies And Social Media
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Business Value Of Collaborative Technologies And Social Media

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    Business Value Of Collaborative Technologies And Social Media Business Value Of Collaborative Technologies And Social Media Presentation Transcript

    • Business Value of Collaborative Technologies and Social Media Allen Shao
    • Agenda
      • Collaborative Technologies
      • Business Value of Collaborative Technologies
      • Social Media
      • Business Values of Social Media
      • See what businesses are doing out there
      • See what JnJ is doing
    • Some Facts
      • In the 90’s
      • Personal productivity was really creative and drove business growth
      • Today
      • Inter-personal productivity or collaboration is driving business growth
    • Collaborative Technologies
      • Online Web2.0 Collaboration Tools
      • Real Time Collaboration Tools
      • Web Conferencing Tools
      • Virtual Team Space Tools
      • Distributed Project Management Tools
    • Business Value of Collaborative Technologies
      • Allow people to make better use of the resources they have
      • Capture information from everyone in the company and other relevant parties outside of the company
      • Process the information faster, which gives you business agility
    • Essence of Collaborative Technologies
      • Getting richer and better answers to the questions
      • And getting them faster
    • What is Social Media
    • Social Media
      • SOCIAL MEDIA IS AN UMBRELLA TERM THAT DEFINES THE VARIOUS ACTIVITIES THAT INTEGRATE TECHNOLOGY, SOCIAL INTERACTION, AND THE CONSTRUCTION OF WORDS, PICTURES, VIDEOS AND AUDIO. (http://www.wikipedia.org )
      • It is actually what the buzz around web2.0 has been all about.
    • In Simple
      • Social media
      • is
      • people having conversations online
    • Powered By
    • How does it help
      • Using Web2.0 Applications, wikis, blogs, podcasts, tagging, and social networking into a business context, which forms so-called Enterprise2.0
      • Internally
          • Knowledge sharing and management
          • Problem solving (Staff having to answer the same question less often)
          • Innovation
          • Collaboration
          • WIIFM
      • Externally
          • Get to know your customers
          • Better serving your customers
          • Accelerate marketing traction, grow your market
          • Outsource support costs to volunteers
          • Generate online revenues and differentiate your product/service
    • Good Examples Out There
      • Blog, SUN CEO communicates to staff, customers, partners
      • Collaboration, IBM, Innovation Jams, ideas
      • Wiki, Defense Intelligence Agency, Intelligence sharing
      • RSS, NAB, select global financial news feed
    • Good Examples Out There
    • Good Examples within JnJ
    • JnJ Health Channel on YouTube
    • Corporate Blog and Wiki
    • JCIntra Just across the road
    • Thank You