How to Train Your Drupal Clients
Upcoming SlideShare
Loading in...5
×
 

How to Train Your Drupal Clients

on

  • 1,279 views

 

Statistics

Views

Total Views
1,279
Views on SlideShare
1,279
Embed Views
0

Actions

Likes
0
Downloads
2
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

How to Train Your Drupal Clients How to Train Your Drupal Clients Presentation Transcript

  • Training Your Drupal Clients
  • Steve Burge
  • Steve Burge
  • Steve Burge
  • 1) What should I teach? 2) How should I teach? 2) How should I teach?
  • 1) What should I teach?
  • What should I not teach?
    • “Get rid of half the words on each page, then get rid of half of what’s left.” - Steve Krug
    What should I not teach?
    • 2007
    • Morning : Content, Menus, Users, Settings, Modules, Themes
    • Afternoon : Ecommerce, Kitchen sink ...
    Our training has changed
    • 2011
    • Morning : Content
    • Afternoon : Modules
    • Principles
    • Processes
    • Concepts
    • Facts
    • Workflows
    Level of Difficulty
    • Workflows = Download the module. Install it. Enable it. Use it.
    • Facts = You get modules from Drupal.org
    • Concepts = What is a module?
    • Processes = How does a module work?
    • Principles = How? What? Why? Putting everything together
    Levels of Difficulty
    • Principles
    • Processes
    • Concepts
    • Facts
    • Workflows
    Level of Difficulty
    • Developing Technical Training
    • by Ruth Colvin Clark
    Suggested Book
  • Perfect beginner usability
  • Why Administration Menu?
  • Editing a field
    • 4 clicks, 5 screens
    1 click, 2 screens
  • Adding a menu link
    • 3 clicks, 4 screens
    1 click, 2 screens
  • Why WordPress?
  • WordPress Categories
    • 1 click, 1 screen
  • Drupal Categories
    • 3 new words: Taxonomy, Vocabulary, Terms
  • Drupal Categories
    • Click Structure
    • Click Taxonomy
    • Click Add vocabulary
    • Click Save
    • Click Add terms
    • Repeat until finished
    • Click Structure
  • Drupal Categories
    • Click Content types
    • Click Manage fields
    • Enter field details. Click Save
    • Click Save field settings
    • Click Save settings
    • Click Add content
    • Click a content type
  • WordPress Drupal
    • 1 click.
    • 1 screen.
    • 1 click, 1 screen
    • 1
    3 new words. A new concept. 14 clicks. 14 screens.
  • Why Drupal 7?
  • Why Drupal 7? One click to edit items on the page. Drupal 6 required 4+.
  • Creating a block w/ Views 2
    • 2 pages. 21+ clicks.
  • Creating a block w/ Views 3
    • 1 page. 2 clicks.
  • What should I aim for?
  • What to teach Beginners?
    • Simple, repetitive tasks with few clicks
    • Use workflows
    • Principles
    • Processes
    • Concepts
    • Facts
    • Workflows
    Level of Difficulty
  • Drupal Workflows
  • Drupal Workflows
  • What if I can’t get that simple?
    • The Checklist Manifesto
    • by Atul Gawande
    Suggested Book
    • “Learn the rules so you know how to break them properly” - Bruce Lee
  • Repeat, repeat, repeat
  • Manh.com
  • Economist.com
  • A more advanced workflow
    • Content types
    • Fields
    • Add Content
    • Views
    • Panels / Display Suite etc.
    • Theme
    • Users
  • What should I teach?
    • Confidence.
  • Drupal’s reputation precedes it
  • 2) How should I teach?
    • Off-the-shelf
    • Classes
    • Books
    • Online video
    How should I teach?
    • Custom
    • Small group sessions
    • Screen-sharing
    • Screencasts
    • Documentation
    • Off-the-shelf
    • Custom
    Level of Difficulty
    • Don’t try large groups yourself unless you really are a teacher.
    • Professional live classes can help clients see the bigger picture.
    Off-the-shelf: Public Classes
    • Most books are not good. Badly written and confused about their audience.
    • Honorable mentions:
    • Drupal 7 Visual Quick Start (Beginners)
    • Drupal’s Building Blocks (Site Building)
    • Pro Drupal 7 Development (Code)
    Off-the-shelf: Books
    • Explosion of online video in the last year.
    • In alphabetical order:
    • BuildaModule.com
    • Drupalize.me
    • Lynda.com
    • Nodeone.se
    • OSTraining.com
    • Tutr.tv
    Off-the-shelf: Videos
    • Small group and one-on-one sessions work really well.
    • Problems are being getting to the client’s site and not getting interrupted.
    Custom: Small group sessions
    • Paid : Gotomeeting superior to Webex
    • Free : Yuuguu, DimDim, TeamViewer
    • Good for quick one-on-ones.
    • Difficult to get true back-and-forth and attention spans are short.
    Custom: Screen-sharing
    • Paid : Camtasia, Screenflow
    • Free : Jing, iShowU, Showmewhatswrong.com
    • A very successful technique for showcasing smaller tasks.
    Custom: Screencasts
    • Screensteps
    Custom: Docs
    • Confluence
    Custom: Docs
  • People Forget
          • Simple workflows
          • Custom training based on their site
          • Constant reminders
      • Your core training should be custom documentation, supported by other methods.
    How should I teach?
    • Principles
    • Processes
    • Concepts
    • Facts
    • Workflows
    Level of Difficulty
    • Off-the-shelf
    • Custom
    Level of Difficulty
  •