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How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
How to Train Your Drupal Clients
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How to Train Your Drupal Clients

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  1. Training Your Drupal Clients
  2. Steve Burge
  3. Steve Burge
  4. Steve Burge
  5. 1) What should I teach? 2) How should I teach? 2) How should I teach?
  6. 1) What should I teach?
  7. What should I not teach?
  8. <ul><li>“Get rid of half the words on each page, then get rid of half of what’s left.” - Steve Krug </li></ul>What should I not teach?
  9. <ul><li>2007 </li></ul><ul><li>Morning : Content, Menus, Users, Settings, Modules, Themes </li></ul><ul><li>Afternoon : Ecommerce, Kitchen sink ... </li></ul>Our training has changed <ul><li>2011 </li></ul><ul><li>Morning : Content </li></ul><ul><li>Afternoon : Modules </li></ul>
  10. <ul><li>Principles </li></ul><ul><li>Processes </li></ul><ul><li>Concepts </li></ul><ul><li>Facts </li></ul><ul><li>Workflows </li></ul>Level of Difficulty
  11. <ul><li>Workflows = Download the module. Install it. Enable it. Use it. </li></ul><ul><li>Facts = You get modules from Drupal.org </li></ul><ul><li>Concepts = What is a module? </li></ul><ul><li>Processes = How does a module work? </li></ul><ul><li>Principles = How? What? Why? Putting everything together </li></ul>Levels of Difficulty
  12. <ul><li>Principles </li></ul><ul><li>Processes </li></ul><ul><li>Concepts </li></ul><ul><li>Facts </li></ul><ul><li>Workflows </li></ul>Level of Difficulty
  13. <ul><li>Developing Technical Training </li></ul><ul><li>by Ruth Colvin Clark </li></ul>Suggested Book
  14. Perfect beginner usability
  15. Why Administration Menu?
  16. Editing a field <ul><li>4 clicks, 5 screens </li></ul>1 click, 2 screens
  17. Adding a menu link <ul><li>3 clicks, 4 screens </li></ul>1 click, 2 screens
  18. Why WordPress?
  19. WordPress Categories <ul><li>1 click, 1 screen </li></ul>
  20. Drupal Categories <ul><li>3 new words: Taxonomy, Vocabulary, Terms </li></ul>
  21. Drupal Categories <ul><li>Click Structure </li></ul><ul><li>Click Taxonomy </li></ul><ul><li>Click Add vocabulary </li></ul><ul><li>Click Save </li></ul><ul><li>Click Add terms </li></ul><ul><li>Repeat until finished </li></ul><ul><li>Click Structure </li></ul>
  22. Drupal Categories <ul><li>Click Content types </li></ul><ul><li>Click Manage fields </li></ul><ul><li>Enter field details. Click Save </li></ul><ul><li>Click Save field settings </li></ul><ul><li>Click Save settings </li></ul><ul><li>Click Add content </li></ul><ul><li>Click a content type </li></ul>
  23. WordPress Drupal <ul><li>1 click. </li></ul><ul><li>1 screen. </li></ul><ul><li>1 click, 1 screen </li></ul><ul><li>1 </li></ul>3 new words. A new concept. 14 clicks. 14 screens.
  24. Why Drupal 7?
  25. Why Drupal 7? One click to edit items on the page. Drupal 6 required 4+.
  26. Creating a block w/ Views 2 <ul><li>2 pages. 21+ clicks. </li></ul>
  27. Creating a block w/ Views 3 <ul><li>1 page. 2 clicks. </li></ul>
  28. What should I aim for?
  29. What to teach Beginners? <ul><li>Simple, repetitive tasks with few clicks </li></ul><ul><li>Use workflows </li></ul>
  30. <ul><li>Principles </li></ul><ul><li>Processes </li></ul><ul><li>Concepts </li></ul><ul><li>Facts </li></ul><ul><li>Workflows </li></ul>Level of Difficulty
  31. Drupal Workflows
  32. Drupal Workflows
  33. What if I can’t get that simple?
  34. <ul><li>The Checklist Manifesto </li></ul><ul><li>by Atul Gawande </li></ul>Suggested Book
  35. <ul><li>“Learn the rules so you know how to break them properly” - Bruce Lee </li></ul>
  36. Repeat, repeat, repeat
  37. Manh.com
  38. Economist.com
  39. A more advanced workflow <ul><li>Content types </li></ul><ul><li>Fields </li></ul><ul><li>Add Content </li></ul><ul><li>Views </li></ul><ul><li>Panels / Display Suite etc. </li></ul><ul><li>Theme </li></ul><ul><li>Users </li></ul>
  40. What should I teach? <ul><li>Confidence. </li></ul>
  41. Drupal’s reputation precedes it
  42. 2) How should I teach?
  43. <ul><li>Off-the-shelf </li></ul><ul><li>Classes </li></ul><ul><li>Books </li></ul><ul><li>Online video </li></ul>How should I teach? <ul><li>Custom </li></ul><ul><li>Small group sessions </li></ul><ul><li>Screen-sharing </li></ul><ul><li>Screencasts </li></ul><ul><li>Documentation </li></ul>
  44. <ul><li>Off-the-shelf </li></ul><ul><li>Custom </li></ul>Level of Difficulty
  45. <ul><li>Don’t try large groups yourself unless you really are a teacher. </li></ul><ul><li>Professional live classes can help clients see the bigger picture. </li></ul>Off-the-shelf: Public Classes
  46. <ul><li>Most books are not good. Badly written and confused about their audience. </li></ul><ul><li>Honorable mentions: </li></ul><ul><li>Drupal 7 Visual Quick Start (Beginners) </li></ul><ul><li>Drupal’s Building Blocks (Site Building) </li></ul><ul><li>Pro Drupal 7 Development (Code) </li></ul>Off-the-shelf: Books
  47. <ul><li>Explosion of online video in the last year. </li></ul><ul><li>In alphabetical order: </li></ul><ul><li>BuildaModule.com </li></ul><ul><li>Drupalize.me </li></ul><ul><li>Lynda.com </li></ul><ul><li>Nodeone.se </li></ul><ul><li>OSTraining.com </li></ul><ul><li>Tutr.tv </li></ul>Off-the-shelf: Videos
  48. <ul><li>Small group and one-on-one sessions work really well. </li></ul><ul><li>Problems are being getting to the client’s site and not getting interrupted. </li></ul>Custom: Small group sessions
  49. <ul><li>Paid : Gotomeeting superior to Webex </li></ul><ul><li>Free : Yuuguu, DimDim, TeamViewer </li></ul><ul><li>Good for quick one-on-ones. </li></ul><ul><li>Difficult to get true back-and-forth and attention spans are short. </li></ul>Custom: Screen-sharing
  50. <ul><li>Paid : Camtasia, Screenflow </li></ul><ul><li>Free : Jing, iShowU, Showmewhatswrong.com </li></ul><ul><li>A very successful technique for showcasing smaller tasks. </li></ul>Custom: Screencasts
  51. <ul><li>Screensteps </li></ul>Custom: Docs
  52. <ul><li>Confluence </li></ul>Custom: Docs
  53. People Forget
  54. <ul><ul><ul><ul><li>Simple workflows </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Custom training based on their site </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Constant reminders </li></ul></ul></ul></ul><ul><ul><li>Your core training should be custom documentation, supported by other methods. </li></ul></ul>How should I teach?
  55. <ul><li>Principles </li></ul><ul><li>Processes </li></ul><ul><li>Concepts </li></ul><ul><li>Facts </li></ul><ul><li>Workflows </li></ul>Level of Difficulty
  56. <ul><li>Off-the-shelf </li></ul><ul><li>Custom </li></ul>Level of Difficulty
  57.  

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