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SDW 2011                                              6 April 2011                           The Development of Digital Ec...
Agenda                                           •             Introduction: Emirates Identity Authority                  ...
Agenda                                          • Emirates Identity Authority                                            I...
Emirates Identity Authority• Federal Government  Organisation in the  United Arab Emirates.• Tasked to develop and  Implem...
Agenda                                           •             Introduction: Emirates Identity Authority                  ...
Biometric Based Identity Documents         Law Enforcement                                                                ...
Public Sector                                                                                                     Injected...
Global Trend • Wide Adoption                                                                                              ...
Agenda                                           •             Introduction: Emirates Identity Authority                  ...
e-Government Transformation Stages          Complex                                                           Catalogue   ...
e-Government Transformation Stages          Complex                                                           Catalogue   ...
Progress Challenges Associated with the Level of TRUST of parties involved in electronic transactions: • Confirming the (O...
Agenda                                           •             Introduction: Emirates Identity Authority                  ...
UAE ID Card and e-Progress                                                                                                ...
Registration Process • All population are mandated to go   through the ID Card Registration • Ten Rolled Prints, Palm, Rig...
ID Card                                                                                                                   ...
UAE ID Card• 8th Generation  Smart Combi-Card  (144 KB)• Contains:  1. Personal Data  2. Authentication     tokens  3. Sig...
UAE ID Card and e-Progress                                                                                                ...
Approach and Structure                                                                                                    ...
Approach and Structure: Phase 1                                                                                           ...
Progress Challenges                Services and Applications                           vs.                                ...
Enabling Business Functions                                                                                               ...
Infrastructure for Service Providers• PKI and Identity related  Services to Service Providers:                            ...
Infrastructure for Service Providers    • Implemented as services      over the cloud:                o To support for mul...
e-ID Services                                                                                                             ...
Public Sector EIDA                                                                                 e-ID related Services  ...
Public Sector EIDA                                                                                 e-ID related Services •...
Public Sector EIDA                                                                                 e-ID related Services  ...
Approach and Structure: Phase 2                                                                                           ...
Providing the “CONNECT”• Reader Independent• Multi-Platform support• Architecture (Desktop,  Client-Server, Web)• Multiple...
Public Validation – Added Value Services • Leverage the UAE ID   Card signing capabilities              o Signature Valida...
Public Validation – Added Value Services • Support of non-   repudiation &   law enforcement   requirements              o...
Public Validation – Added Value Services • GCC Interoperability              o Support of GCC ID                cards vali...
Approach and Structure: Phase 3                                                                                           ...
Facts …•            Habits              o Strong tradition of relying on                username/password•           Barri...
Availing benefits ….• Reduced investments in setting up the         security infrastructure required for 2FA• Single integ...
Marketing the product• Government entities  don’t market?• Private Sector Partnership  to market the card readers and  the...
Agenda                                           •             Introduction: Emirates Identity Authority                  ...
Challenges                                                                                                                ...
Technology Related ChallengesFederal Authority   | ‫هيئــــــــة اتحــــــــــــادية‬   © 2010 Emirates Identity Authority...
ROI …         For every $1 spent in IT, there is at least          $1 of intangible investment in broadly            defin...
ROI …         For every $1 spent in IT, there is at least          $1 of intangible investment in broadly            defin...
Digital Identities …        • a strategic focus in the          development of eGovernment        • Service Driven Design ...
Conclusion     Electronic Identities     will have direct impact               on…Digital Economy                         ...
Thank you …Dr. Ali M. Al-KhouriDirector GeneralEmirates Identity AuthorityUnited Arab Emiratesali.alkhouri@emiratesid.aeFe...
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The Development of Digital Economy

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Al-Khouri, A.M. (2011) 'The Development of Digital Economy: Recent Advances in Practice', Security Document World 2011, April 4-6, London, UK.

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Transcript of "The Development of Digital Economy"

  1. 1. SDW 2011 6 April 2011 The Development of Digital Economy Recent Advances in Practice … insights from the United Arab Emirates Conference: ‘Security Document World 2011’ Stream: Advances and Opportunities for National eIDs Venue: Queen Elizabeth II Conference Centre, Westminster, London, UK. Conference Date: 4-6 April 2011Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.aeOur Vision: To be a role model and reference point in proofing individual identity and build wealth informatics that guarantees innovative and sophisticated services for the benefit of UAE © 2010 Emirates Identity Authority. All rights reserved
  2. 2. Agenda • Introduction: Emirates Identity Authority • Thinking “Public” Services • Reality of Internet ID and e-Government • Digital Identity Project • Uprising Implementation ChallengesFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  3. 3. Agenda • Emirates Identity Authority Introduction: Emirates Identity Authority • Thinking “Public” Services • Reality of Internet ID and e-Government • Digital Identity Project • Uprising Implementation ChallengesFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  4. 4. Emirates Identity Authority• Federal Government Organisation in the United Arab Emirates.• Tasked to develop and Implement Advanced National Identity Management Infrastructure in the UAE.• Support the government in key strategic areas.Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  5. 5. Agenda • Introduction: Emirates Identity Authority • Thinking “Public” Services • Thinking “Public” Services • Reality of Internet ID and e-Government • Digital Identity Project • Uprising Implementation ChallengesFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  6. 6. Biometric Based Identity Documents Law Enforcement Public SectorFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  7. 7. Public Sector Injected Forensic into Customer System Service Law Enforcement Public Sector Practicality vs. ApplicationFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  8. 8. Global Trend • Wide Adoption ApplicationEnrolment • And the end of the day, large databases, and no clear visibility of future plans and applications.. Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  9. 9. Agenda • Introduction: Emirates Identity Authority • Thinking “Public” Services • InternetInternet ID and e-Government • Reality of ID and e-Government • Digital Identity Project • Uprising Implementation ChallengesFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  10. 10. e-Government Transformation Stages Complex Catalogue Transaction Vertical Horizontal Integration IntegrationTechnological - online - services & - local systems - Systems and presence forms on-line linked to integratedorganisational higher level across - catalogue - working complexity systems different presentation database functions supporting - within smaller - download- on-line functionalities - real one stop able forms transactions shopping for citizens Simple Sparse Complete Integration Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  11. 11. e-Government Transformation Stages Complex Catalogue Transaction Vertical Horizontal Integration Integration - online - services & The - local systems - SystemsTechnological and presence Transaction linked to forms on-line integratedorganisational higher level across - catalogue Phase - working systems different complexity presentation database functions supporting - within smaller - download- on-line functionalities - real one stop able forms Dilemma transactions shopping for citizens Simple Sparse Complete Integration Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  12. 12. Progress Challenges Associated with the Level of TRUST of parties involved in electronic transactions: • Confirming the (Online) identity of individuals over digital networks • Security of electronic data and info. Exchange • Maintaining Confidentiality • Legalisation to non-repudiationFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  13. 13. Agenda • Introduction: Emirates Identity Authority • Thinking “Public” Services • Reality of Internet ID and e-Government • Digital Identity Project • Digital Identity Project • Uprising Implementation ChallengesFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  14. 14. UAE ID Card and e-Progress ID Card as a de-facto tokenFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  15. 15. Registration Process • All population are mandated to go through the ID Card Registration • Ten Rolled Prints, Palm, Righter Rigorous and Robust Process • Submitted data verified against multiple government databases • Civil and Forensic Biometrics CheckFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  16. 16. ID Card Capabilities Digital PinDigital Signature Encryption Fingerprint Certificates Code Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  17. 17. UAE ID Card• 8th Generation Smart Combi-Card (144 KB)• Contains: 1. Personal Data 2. Authentication tokens 3. Signature tokens 4. BiometricsFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  18. 18. UAE ID Card and e-Progress Digital Identity Project Enhancing ID Card capabilitiesFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  19. 19. Approach and Structure Provide Setup Toolkit Infrastructure for application providers for Service Providers Enable and Rollout country wideFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  20. 20. Approach and Structure: Phase 1 Provide Setup Toolkit Infrastructure for application providers for Service Providers Enable and Rollout country wideFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  21. 21. Progress Challenges Services and Applications vs. Infrastructure • Roads generate no benefit, transportation does • People do not buy cars unless there are roadsFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  22. 22. Enabling Business Functions Provide Credibility authentication Signature (Validation) Data Capture Central Physical Certification 22 Identification AuthorityFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  23. 23. Infrastructure for Service Providers• PKI and Identity related Services to Service Providers: o e-Government o Banks o Commercial EntitiesFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  24. 24. Infrastructure for Service Providers • Implemented as services over the cloud: o To support for multiple Services Providers o To integrate into multiple channels (Web, mobile, kiosks)Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  25. 25. e-ID Services e-ID Services Validation Services On Demand Authentication Extra Validation ServicesFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  26. 26. Public Sector EIDA e-ID related Services • PKI Validation Services e-ID Services o Used in a business scenario Validation where a Service Provider Services handles the authentication process and needs only PKI On Demand validation Authentication o A secure ‘valid/not valid’ engine providing Real Time Extra Validation validation of ID certificates Services through OCSPFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  27. 27. Public Sector EIDA e-ID related Services • Identity Data Provider Service o For Service Providers that hand e-ID Services off the complete authentication Validation process to Emirates ID. Services o Offers Authentication as a Service (e.g. On-demand Authentication) On Demand Authentication o Implements the SAML IdP (Identity Provider) protocols Extra Validation o Provides 2-factor ID Card Services authenticationFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  28. 28. Public Sector EIDA e-ID related Services • Extra Validation Services e-ID Services Validation o Added-values services such as: Services PIN Change On Demand Biometric Verification Authentication Extra Validation ServicesFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  29. 29. Approach and Structure: Phase 2 Provide Setup Toolkit Infrastructure for application providers for Service Providers Enable and Rollout country wideFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  30. 30. Providing the “CONNECT”• Reader Independent• Multi-Platform support• Architecture (Desktop, Client-Server, Web)• Multiple Development environments (Java, C#, .Net)• Zero footprint integration on the client (end user) environment.• Plug and PlayFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  31. 31. Public Validation – Added Value Services • Leverage the UAE ID Card signing capabilities o Signature Validation Services o Support main file formats (MS- Office XML, PDF, Web Forms)Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  32. 32. Public Validation – Added Value Services • Support of non- repudiation & law enforcement requirements o Time-stamping service o Notary and Archive servicesFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  33. 33. Public Validation – Added Value Services • GCC Interoperability o Support of GCC ID cards validationsFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  34. 34. Approach and Structure: Phase 3 Provide Setup Toolkit Infrastructure for application providers for Service Providers Enable and Rollout country wideFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  35. 35. Facts …• Habits o Strong tradition of relying on username/password• Barriers o Need for smart-card reader and software• No awareness promotion o ID-cards are perceived as merely physical documents o Unawareness about security benefitsFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  36. 36. Availing benefits ….• Reduced investments in setting up the security infrastructure required for 2FA• Single integration point to all eID services• Usability enabling zero-footprint integration on the client (end-user) environment• Simple integration using standard protocols (SAML, XML, SOAP)• High quality of service with anticipated 24/7/365 availability SLAs• Long-term costs saving in operations and customer support.Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  37. 37. Marketing the product• Government entities don’t market?• Private Sector Partnership to market the card readers and the software … (Certified Retailers)Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  38. 38. Agenda • Introduction: Emirates Identity Authority • Thinking “Public” Services • Reality of Internet ID and e-Government • Digital Identity Project • Uprising Implementation Challenges • Uprising Implementation ChallengesFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  39. 39. Challenges Legal Technology Participation Marketing complexity Trust application Management Politics ROIFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  40. 40. Technology Related ChallengesFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  41. 41. ROI … For every $1 spent in IT, there is at least $1 of intangible investment in broadly defined “organizational capital” • How much public value does e- Government create? • How do we measure public value creation in e-Government?Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  42. 42. ROI … For every $1 spent in IT, there is at least $1 of intangible investment in broadly defined “organizational capital” • High cost versus uncertain returns • Low public take up of e-services • Citizens’ concerns about privacy and security issuesFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  43. 43. Digital Identities … • a strategic focus in the development of eGovernment • Service Driven Design Approach to create public value Security Cost EffectiveFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  44. 44. Conclusion Electronic Identities will have direct impact on…Digital Economy & Public ServicesFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
  45. 45. Thank you …Dr. Ali M. Al-KhouriDirector GeneralEmirates Identity AuthorityUnited Arab Emiratesali.alkhouri@emiratesid.aeFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ © 2010 Emirates Identity Authority. All rights reserved
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