Strategic Vision       Public e-ID Programs in GCC Countries                                                              ...
Agenda                                            • Introduction: Global Challenges                                       ...
Agenda                                            • Introduction: Global Challenges                                       ...
Governments: Significant Challenges     In a changing world characterised by the     accelerating globalisation, governmen...
Government Systems        Need to        re-inventing        Government ?                                                 ...
The Approach: Government Trends                                                         E-Government                      ...
e-GovernmentFederal Authority   | ‫هيئــــــــة اتحــــــــــــادية‬   www.emiratesid.ae                                  ...
e-Government         ... strong ideological base in         government sector,         motivated by political imperatives ...
Agenda                                            • Introduction: Global Challenges                                       ...
e-Government in GCC Countries         • Strong leadership backing and         funded initiatives to modernising         ex...
e-Government in GCC Countries         • Some of the key initiatives launched         in the recent years to support citize...
Agenda                                            • Introduction: Global Challenges                                       ...
Identity Cards in GCC Countries                                                            All GCC countries have         ...
Key Strategic Drivers                                                         National       Service                      ...
Identity Cards in GCC Countries                                                          ID-card registration in          ...
Identity Cards in GCC Countries                                                         Authentication:                   ...
Agenda                                            • Introduction: Global Challenges                                       ...
Saudi Arabia   ID Card Background      • Start Year: 2004 .      •             Multos OS card                    64K conta...
Saudi Arabia  Smart Identity Card Applications:      1. Working on enabling ID card         for e-Health .      2. Working...
Oman   ID Card Background      • Start Year: 2004 .      •             72KB Smart Card .                    Planning for 1...
Oman  Smart Identity Card Applications:      1. Driving License.      2. e-Gate .      3. e-Purse .                       ...
Kuwait   ID Card Background      • Start Year: 2009 .      •             Java card 64K EEPROM                    chip comb...
Kuwait  Smart Identity Card Applications:      1. e-Payment .      2. e-Voting .      3. e-Gate .      4. e-Health (ongoin...
Bahrain   ID Card Background      • Start Year: 2005 .      • Java card Hybrid Smart card        consisting of 64K EEPROM ...
Bahrain Smart Identity Card Applications:      1. e-Payment      2. e-Gate      3. e-Health      4. Driving License      5...
Qatar   ID Card Background      • Start Year: 2007 .      •             Two chip one Contact 64 K                    and o...
Qatar  Smart Identity Card Application:      1. e-Gate      2. e-Government Services      3. MOI e-Gov PKI (visa services)...
United Arab Emirates   ID Card Background      • Start Year: 2005 .      •             144KB combi Smart Card .      •    ...
United Arab Emirates  Smart Identity Card Application:      1. e-Gate: all airports      2. e-Voting: FNC elections      3...
Agenda                                            • Introduction: Global Challenges                                       ...
ID Card: Not just another plastic card!Federal Authority   | ‫هيئــــــــة اتحــــــــــــادية‬   www.emiratesid.ae       ...
Validation Gateway Services                                                                       Strategic initiative    ...
ID Card ReadersFederal AuthorityFederal Authority   | ‫هيئــــــــة اتحــــــــــــادية‬                    | ‫هيئــــــــ...
SDK – Tool Kit                             Study1:        Readers will yearly save 2 million working days                 ...
Agenda                                            • Introduction: Global Challenges                                       ...
Interoperability                                           Interoperability   between      GCC                            ...
Interoperability Model   A framework for   understanding   interoperability in its   different contexts and how   to addre...
Interoperability                                           Identity management integration is                             ...
Interoperability                                           GCC identity management                                        ...
Interoperability               Borders                                      e-Gate             (Land Ports)               ...
GCC Interoperability           Phase I :           Reading data electronically from chips at boarders .           All GCC ...
Agenda                                            • Introduction: Global Challenges                                       ...
Reflections …             Reality …           • Identity Card programs             are largely IT-driven .           • Sys...
Reflections …             Value Creation …           • Current applications simply not comprehensive .           • Heavy r...
Reflections …             E-Government …           • Heavy dependence on traditional variables:             usernames, pas...
Reflections …             Serious considerations …           • Modernisation is a long-term task, requiring             te...
Reflections …             Serious considerations …           • Governments need to treat themselves as             service...
Reflections …             Serious considerations …           • Governments need to plan to offer             identity auth...
We need to change our thinking hatsmore dynamically, and in sync with therapid changes we face in today’sworld.Dr. Ail M. ...
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Strategic Vision: Public eID Programs in GCC Countries

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Al-Khouri, A.M. (2012) 'Strategic Vision: Public eID Programs in GCC Countries', World e-ID Congress, Identity Services for Government Healthcare & Enterprise, Sept. 19-21, Nice French Riviera, France.

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Strategic Vision: Public eID Programs in GCC Countries

  1. 1. Strategic Vision Public e-ID Programs in GCC Countries Presented by Dr. Ali M. Al-Khouri In: World e-ID Congress - Identity Services for Government, Healthcare & Enterprise Conference & Exhibition - September 19-21, 2012 - Nice, French RivieraPartners in Building the Security and Economy of the EmiratesFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.aeOur Vision: To be a role model and reference point in proofing individual identity and build wealth informatics that guarantees innovative and sophisticated services for the benefit of UAE © 2012 Emirates Identity Authority. All rights reserved
  2. 2. Agenda • Introduction: Global Challenges • e-Government in GCC Countries • Identity Management Infrastructure • GCC Identity Management Programs • National Certification Authority • Interoperability • Some ReflectionsFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  3. 3. Agenda • Introduction: Global Challenges • e-Government in GCC Countries • Identity Management Infrastructure • GCC Identity Management Programs • National Certification Authority • Interoperability • Some ReflectionsFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  4. 4. Governments: Significant Challenges In a changing world characterised by the accelerating globalisation, governments are faced with multiple challenges and development issues that are complex, controversial and multi-disciplinary : • Demographic transition Climate Change • Climate Change • Evolution of the global economic landscape • International Terrorism • Public Service DeliveryFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  5. 5. Government Systems Need to re-inventing Government ? Government fundamental changes Routine that ripple throughout the bureaucracy; changing everything BureaucracyFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  6. 6. The Approach: Government Trends E-Government ... Using the Internet and ICT to develop better government .Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  7. 7. e-GovernmentFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  8. 8. e-Government ... strong ideological base in government sector, motivated by political imperatives with the belief that e-Government would address many of the today’s challenges.Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  9. 9. Agenda • Introduction: Global Challenges • e-Government in GCC Countries • Identity Management Infrastructure • GCC Identity Management Programs • National Certification Authority • Interoperability • Some ReflectionsFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  10. 10. e-Government in GCC Countries • Strong leadership backing and funded initiatives to modernising existing public service delivery infrastructures . • Regional ICT Infrastructure is growing exponentially, with gigantic investments . • GCC governments have taken a Whole-Government and people-centred development approach .Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  11. 11. e-Government in GCC Countries • Some of the key initiatives launched in the recent years to support citizen- centric e-government development in these countries are related to : 1. Network readiness, 2. Infrastructure readiness, 3. Service availability, 4. Citizen inclusion, and 5. Development of a national identity management infrastructure .Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  12. 12. Agenda • Introduction: Global Challenges • e-Government in GCC Countries • Identity Management Infrastructure • GCC Identity Management Programs • National Certification Authority • Interoperability • Some ReflectionsFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  13. 13. Identity Cards in GCC Countries All GCC countries have initiated modern Identity management systems to develop a new personal identification card that would act as the trusted identification document .Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  14. 14. Key Strategic Drivers National Service Security Delivery improving Government DatabasesFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  15. 15. Identity Cards in GCC Countries ID-card registration in GCC countries is a compulsory process but phased in stages.. 19 million (40%) have been registered to- date.Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  16. 16. Identity Cards in GCC Countries Authentication: Largely visual aspects . Identification: Law enforcement; Forensic databases . GCC Citizen traveling between boarders . e-Gate .Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  17. 17. Agenda • Introduction: Global Challenges • e-Government in GCC Countries • Identity Management Infrastructure • GCC Identity Management Programs • National Certification Authority • Interoperability • Some ReflectionsFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  18. 18. Saudi Arabia ID Card Background • Start Year: 2004 . • Multos OS card 64K contact Chip • PKI: Entrust • 2 x flat prints • Registered: 4.5 million out of 29 million total populationFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  19. 19. Saudi Arabia Smart Identity Card Applications: 1. Working on enabling ID card for e-Health . 2. Working to implement ID card- based e-Government Services . Ministry of Interior - Issuing Identity Cards . Ministry of Communications and IT - National Centre for Digital Certification: - Issues 2-factor authentication . credentials for government employees .Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  20. 20. Oman ID Card Background • Start Year: 2004 . • 72KB Smart Card . Planning for 144KB end of 2012 • PKI from Keynectis • 2 x flat prints • Registered: 3.5 million (not all with biometrics) out of 3.7 million total populationFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  21. 21. Oman Smart Identity Card Applications: 1. Driving License. 2. e-Gate . 3. e-Purse . Customs – Royal Police Bank .. 4. e-Payment .Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  22. 22. Kuwait ID Card Background • Start Year: 2009 . • Java card 64K EEPROM chip combi contact/ contactless . • PKI from VeriSign • Rolled ten fingerprints • Registered: 1 million out of 2.7 million total populationFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  23. 23. Kuwait Smart Identity Card Applications: 1. e-Payment . 2. e-Voting . 3. e-Gate . 4. e-Health (ongoing) . 5. e-Gov using PKI to facilitate e-use, Digital Authentication, Digital Signature, Email & document encryption .Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  24. 24. Bahrain ID Card Background • Start Year: 2005 . • Java card Hybrid Smart card consisting of 64K EEPROM contact chip and 1K EEPROM contactless mifare chip • 2x Flat fingerprints • Registered: 800K (80%) out of 1.1 million total populationFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  25. 25. Bahrain Smart Identity Card Applications: 1. e-Payment 2. e-Gate 3. e-Health 4. Driving License 5. Access Control 6. E-GovernmentFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  26. 26. Qatar ID Card Background • Start Year: 2007 . • Two chip one Contact 64 K and one contactless 4K. • PKI from Entrust (v6; migrating to v8.1) • 2x Flat fingerprints & iris . • Registered: 300K (380 citizens) 1.5m Residents carry plastic residency ID, and eID is optionalFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  27. 27. Qatar Smart Identity Card Application: 1. e-Gate 2. e-Government Services 3. MOI e-Gov PKI (visa services)Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  28. 28. United Arab Emirates ID Card Background • Start Year: 2005 . • 144KB combi Smart Card . • PKI from Entrust • Rolled 10 prints, palm, writer . • Registered: 8.2 million (97%) out of 8.4 million total populationFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  29. 29. United Arab Emirates Smart Identity Card Application: 1. e-Gate: all airports 2. e-Voting: FNC elections 3. i-Voting (ongoing) 4. e-Government services: online authentication; digital signature.Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  30. 30. Agenda • Introduction: Global Challenges • e-Government in GCC Countries • Identity Management Infrastructure • GCC Identity Management Programs • National Certification Authority • Interoperability • Some ReflectionsFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  31. 31. ID Card: Not just another plastic card!Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  32. 32. Validation Gateway Services Strategic initiative designed to support the Primary Goals development of digital (promote confidence and trust) & knowledge economy … and • Authenticating ID card holders envisaged to introduce a radical change in how • ID Validation G2C services are provided both in Public • Digital Signature and Time Stamp and Private sectors.Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  33. 33. ID Card ReadersFederal AuthorityFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  34. 34. SDK – Tool Kit Study1: Readers will yearly save 2 million working days Study 2: PKI authentication yearly savings $1 trillionFederal AuthorityFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  35. 35. Agenda • Introduction: Global Challenges • e-Government in GCC Countries • Identity Management Infrastructure • GCC Identity Management Programs • National Certification Authority • Interoperability • Some ReflectionsFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  36. 36. Interoperability Interoperability between GCC countries is an objective that the six countries are working since years ..Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  37. 37. Interoperability Model A framework for understanding interoperability in its different contexts and how to address requirements and challenges from policy making and system development perspectives. The model pays attention to data exchange, information exchange, communication protocols, networks interoperability, and process integration . Navakouski & Louis (2012)Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  38. 38. Interoperability Identity management integration is envisaged as a major contributor to interoperability.Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  39. 39. Interoperability GCC identity management infrastructures are envisaged to play a key role to standardise how people will access information and be authenticated across GCC countries.Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  40. 40. Interoperability Borders e-Gate (Land Ports) Service entitlementFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  41. 41. GCC Interoperability Phase I : Reading data electronically from chips at boarders . All GCC borders are currently equipped with this functionality . Phase II : Ability to Authenticate GCC citizens through: Digital Certificates, Biometrics, PIN Online card validation & authentication: Qatar & UAE.Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  42. 42. Agenda • Introduction: Global Challenges • e-Government in GCC Countries • Identity Management Infrastructure • GCC Identity Management Programs • National Certification Authority • Interoperability • Some ReflectionsFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  43. 43. Reflections … Reality … • Identity Card programs are largely IT-driven . • Systems Design influenced by Supplier/Vendor . • Architecture is not designed to be user friendly . • Inability to create effective services .Federal AuthorityFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  44. 44. Reflections … Value Creation … • Current applications simply not comprehensive . • Heavy reliance on visual features for authentication. • Return on investment ? Business Case ? • Citizen Centricity ?Federal AuthorityFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  45. 45. Reflections … E-Government … • Heavy dependence on traditional variables: usernames, passwords, email, etc. • Unfocused efforts / Strategy ? • No attention to legislation: eSignature, privacy protection act, etc. • Clear-cut cloud services / citizen centric mindset to provide major impetus to e-Governance programs and services .Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  46. 46. Reflections … Serious considerations … • Modernisation is a long-term task, requiring tenacity and innovative thinking. • Public administration needs to shake its assumptions to re-arrange its mental furniture and to achieve a radical transformation (modernising the nation and building stronger economy).Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  47. 47. Reflections … Serious considerations … • Governments need to treat themselves as service delivery organisations, where citizens become customers and are integrated in the delivery system design and development. • Such delivery systems need to be designed to provide citizens with multiple and integrated interfaces and channels to transact with the government through a single window system.Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  48. 48. Reflections … Serious considerations … • Governments need to plan to offer identity authentication as a service over public and private clouds . • International Standards … • ID card toolkits need to be disseminated to universities and available online to promote applications development . • Mobile PKI ?Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  49. 49. We need to change our thinking hatsmore dynamically, and in sync with therapid changes we face in today’sworld.Dr. Ail M. Al-KhouriDirector General |Emirates Identity Authority |United Arab Emirates |ali.alkhouri@emiratesid.ae |www.emiratesid.ae Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved

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