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Strategic Vision: Public eID Programs in GCC Countries

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Al-Khouri, A.M. (2012) 'Strategic Vision: Public eID Programs in GCC Countries', World e-ID Congress, Identity Services for Government Healthcare & Enterprise, Sept. 19-21, Nice French Riviera, …

Al-Khouri, A.M. (2012) 'Strategic Vision: Public eID Programs in GCC Countries', World e-ID Congress, Identity Services for Government Healthcare & Enterprise, Sept. 19-21, Nice French Riviera, France.

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  • 1. Strategic Vision Public e-ID Programs in GCC Countries Presented by Dr. Ali M. Al-Khouri In: World e-ID Congress - Identity Services for Government, Healthcare & Enterprise Conference & Exhibition - September 19-21, 2012 - Nice, French RivieraPartners in Building the Security and Economy of the EmiratesFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.aeOur Vision: To be a role model and reference point in proofing individual identity and build wealth informatics that guarantees innovative and sophisticated services for the benefit of UAE © 2012 Emirates Identity Authority. All rights reserved
  • 2. Agenda • Introduction: Global Challenges • e-Government in GCC Countries • Identity Management Infrastructure • GCC Identity Management Programs • National Certification Authority • Interoperability • Some ReflectionsFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 3. Agenda • Introduction: Global Challenges • e-Government in GCC Countries • Identity Management Infrastructure • GCC Identity Management Programs • National Certification Authority • Interoperability • Some ReflectionsFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 4. Governments: Significant Challenges In a changing world characterised by the accelerating globalisation, governments are faced with multiple challenges and development issues that are complex, controversial and multi-disciplinary : • Demographic transition Climate Change • Climate Change • Evolution of the global economic landscape • International Terrorism • Public Service DeliveryFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 5. Government Systems Need to re-inventing Government ? Government fundamental changes Routine that ripple throughout the bureaucracy; changing everything BureaucracyFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 6. The Approach: Government Trends E-Government ... Using the Internet and ICT to develop better government .Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 7. e-GovernmentFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 8. e-Government ... strong ideological base in government sector, motivated by political imperatives with the belief that e-Government would address many of the today’s challenges.Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 9. Agenda • Introduction: Global Challenges • e-Government in GCC Countries • Identity Management Infrastructure • GCC Identity Management Programs • National Certification Authority • Interoperability • Some ReflectionsFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 10. e-Government in GCC Countries • Strong leadership backing and funded initiatives to modernising existing public service delivery infrastructures . • Regional ICT Infrastructure is growing exponentially, with gigantic investments . • GCC governments have taken a Whole-Government and people-centred development approach .Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 11. e-Government in GCC Countries • Some of the key initiatives launched in the recent years to support citizen- centric e-government development in these countries are related to : 1. Network readiness, 2. Infrastructure readiness, 3. Service availability, 4. Citizen inclusion, and 5. Development of a national identity management infrastructure .Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 12. Agenda • Introduction: Global Challenges • e-Government in GCC Countries • Identity Management Infrastructure • GCC Identity Management Programs • National Certification Authority • Interoperability • Some ReflectionsFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 13. Identity Cards in GCC Countries All GCC countries have initiated modern Identity management systems to develop a new personal identification card that would act as the trusted identification document .Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 14. Key Strategic Drivers National Service Security Delivery improving Government DatabasesFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 15. Identity Cards in GCC Countries ID-card registration in GCC countries is a compulsory process but phased in stages.. 19 million (40%) have been registered to- date.Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 16. Identity Cards in GCC Countries Authentication: Largely visual aspects . Identification: Law enforcement; Forensic databases . GCC Citizen traveling between boarders . e-Gate .Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 17. Agenda • Introduction: Global Challenges • e-Government in GCC Countries • Identity Management Infrastructure • GCC Identity Management Programs • National Certification Authority • Interoperability • Some ReflectionsFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 18. Saudi Arabia ID Card Background • Start Year: 2004 . • Multos OS card 64K contact Chip • PKI: Entrust • 2 x flat prints • Registered: 4.5 million out of 29 million total populationFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 19. Saudi Arabia Smart Identity Card Applications: 1. Working on enabling ID card for e-Health . 2. Working to implement ID card- based e-Government Services . Ministry of Interior - Issuing Identity Cards . Ministry of Communications and IT - National Centre for Digital Certification: - Issues 2-factor authentication . credentials for government employees .Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 20. Oman ID Card Background • Start Year: 2004 . • 72KB Smart Card . Planning for 144KB end of 2012 • PKI from Keynectis • 2 x flat prints • Registered: 3.5 million (not all with biometrics) out of 3.7 million total populationFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 21. Oman Smart Identity Card Applications: 1. Driving License. 2. e-Gate . 3. e-Purse . Customs – Royal Police Bank .. 4. e-Payment .Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 22. Kuwait ID Card Background • Start Year: 2009 . • Java card 64K EEPROM chip combi contact/ contactless . • PKI from VeriSign • Rolled ten fingerprints • Registered: 1 million out of 2.7 million total populationFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 23. Kuwait Smart Identity Card Applications: 1. e-Payment . 2. e-Voting . 3. e-Gate . 4. e-Health (ongoing) . 5. e-Gov using PKI to facilitate e-use, Digital Authentication, Digital Signature, Email & document encryption .Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 24. Bahrain ID Card Background • Start Year: 2005 . • Java card Hybrid Smart card consisting of 64K EEPROM contact chip and 1K EEPROM contactless mifare chip • 2x Flat fingerprints • Registered: 800K (80%) out of 1.1 million total populationFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 25. Bahrain Smart Identity Card Applications: 1. e-Payment 2. e-Gate 3. e-Health 4. Driving License 5. Access Control 6. E-GovernmentFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 26. Qatar ID Card Background • Start Year: 2007 . • Two chip one Contact 64 K and one contactless 4K. • PKI from Entrust (v6; migrating to v8.1) • 2x Flat fingerprints & iris . • Registered: 300K (380 citizens) 1.5m Residents carry plastic residency ID, and eID is optionalFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 27. Qatar Smart Identity Card Application: 1. e-Gate 2. e-Government Services 3. MOI e-Gov PKI (visa services)Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 28. United Arab Emirates ID Card Background • Start Year: 2005 . • 144KB combi Smart Card . • PKI from Entrust • Rolled 10 prints, palm, writer . • Registered: 8.2 million (97%) out of 8.4 million total populationFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 29. United Arab Emirates Smart Identity Card Application: 1. e-Gate: all airports 2. e-Voting: FNC elections 3. i-Voting (ongoing) 4. e-Government services: online authentication; digital signature.Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 30. Agenda • Introduction: Global Challenges • e-Government in GCC Countries • Identity Management Infrastructure • GCC Identity Management Programs • National Certification Authority • Interoperability • Some ReflectionsFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 31. ID Card: Not just another plastic card!Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 32. Validation Gateway Services Strategic initiative designed to support the Primary Goals development of digital (promote confidence and trust) & knowledge economy … and • Authenticating ID card holders envisaged to introduce a radical change in how • ID Validation G2C services are provided both in Public • Digital Signature and Time Stamp and Private sectors.Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 33. ID Card ReadersFederal AuthorityFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 34. SDK – Tool Kit Study1: Readers will yearly save 2 million working days Study 2: PKI authentication yearly savings $1 trillionFederal AuthorityFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 35. Agenda • Introduction: Global Challenges • e-Government in GCC Countries • Identity Management Infrastructure • GCC Identity Management Programs • National Certification Authority • Interoperability • Some ReflectionsFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 36. Interoperability Interoperability between GCC countries is an objective that the six countries are working since years ..Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 37. Interoperability Model A framework for understanding interoperability in its different contexts and how to address requirements and challenges from policy making and system development perspectives. The model pays attention to data exchange, information exchange, communication protocols, networks interoperability, and process integration . Navakouski & Louis (2012)Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 38. Interoperability Identity management integration is envisaged as a major contributor to interoperability.Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 39. Interoperability GCC identity management infrastructures are envisaged to play a key role to standardise how people will access information and be authenticated across GCC countries.Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 40. Interoperability Borders e-Gate (Land Ports) Service entitlementFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 41. GCC Interoperability Phase I : Reading data electronically from chips at boarders . All GCC borders are currently equipped with this functionality . Phase II : Ability to Authenticate GCC citizens through: Digital Certificates, Biometrics, PIN Online card validation & authentication: Qatar & UAE.Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 42. Agenda • Introduction: Global Challenges • e-Government in GCC Countries • Identity Management Infrastructure • GCC Identity Management Programs • National Certification Authority • Interoperability • Some ReflectionsFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 43. Reflections … Reality … • Identity Card programs are largely IT-driven . • Systems Design influenced by Supplier/Vendor . • Architecture is not designed to be user friendly . • Inability to create effective services .Federal AuthorityFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 44. Reflections … Value Creation … • Current applications simply not comprehensive . • Heavy reliance on visual features for authentication. • Return on investment ? Business Case ? • Citizen Centricity ?Federal AuthorityFederal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 45. Reflections … E-Government … • Heavy dependence on traditional variables: usernames, passwords, email, etc. • Unfocused efforts / Strategy ? • No attention to legislation: eSignature, privacy protection act, etc. • Clear-cut cloud services / citizen centric mindset to provide major impetus to e-Governance programs and services .Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 46. Reflections … Serious considerations … • Modernisation is a long-term task, requiring tenacity and innovative thinking. • Public administration needs to shake its assumptions to re-arrange its mental furniture and to achieve a radical transformation (modernising the nation and building stronger economy).Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 47. Reflections … Serious considerations … • Governments need to treat themselves as service delivery organisations, where citizens become customers and are integrated in the delivery system design and development. • Such delivery systems need to be designed to provide citizens with multiple and integrated interfaces and channels to transact with the government through a single window system.Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 48. Reflections … Serious considerations … • Governments need to plan to offer identity authentication as a service over public and private clouds . • International Standards … • ID card toolkits need to be disseminated to universities and available online to promote applications development . • Mobile PKI ?Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved
  • 49. We need to change our thinking hatsmore dynamically, and in sync with therapid changes we face in today’sworld.Dr. Ail M. Al-KhouriDirector General |Emirates Identity Authority |United Arab Emirates |ali.alkhouri@emiratesid.ae |www.emiratesid.ae Federal Authority | ‫هيئــــــــة اتحــــــــــــادية‬ www.emiratesid.ae © 2012 Emirates Identity Authority. All rights reserved