2013 and gfi max

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Views on industry drivers and how GFI MAX is developing to respond to them and support our customers in the evolving landscape of Managed Services

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  • Yuri StepanovDick Fosbury
  • 2013 and gfi max

    1. 1. 1 2013 and GFI MAX Dr Alistair ForbesGeneral Manager, GFI MAX
    2. 2. 2 INDUSTRY TRENDSAND DRIVING FORCES
    3. 3. 3MSP Market Trends Cloud Platforms Tsunami Service Packages Mobile Security
    4. 4. 4Managed Services Offered
    5. 5. 5Who are the customers?
    6. 6. 6What’s in a word …
    7. 7. 7GFI MAX STRATEGY AND APPROACH
    8. 8. 8Find out what your customer wants and find a way togive it to them …
    9. 9. 9Sometimes there’s just a better way …
    10. 10. 10Not everyone will play by the same rules …
    11. 11. 11Taking a broader view
    12. 12. 12PLATFORMS
    13. 13. 13Platform Market Share
    14. 14. 14Platform Coverage - Linux
    15. 15. 15Platform Coverage - Linux
    16. 16. 16Platform Coverage - Macintosh
    17. 17. 17Platform Coverage - Virtualization
    18. 18. 18INTEGRATIONS
    19. 19. 19Integrations
    20. 20. 20SECURITY
    21. 21. 21Major Sources of Compromise
    22. 22. 22CLOUD
    23. 23. 23Customer Awareness
    24. 24. 24Key Customer Insights Source: Edge Strategies survey commissioned by Microsoft Corp., “SMB Business in the Cloud 2012,” Feb. 8, 2012
    25. 25. 25All Sizes of Customer
    26. 26. 26How Far Have Customers Got?
    27. 27. 27Growth Companies Moving to the Cloud
    28. 28. 28Cloud Motivators for SMBs
    29. 29. 29Drivers to Cloud
    30. 30. 30Types of Cloud Services
    31. 31. 31Who needs an MSP for the cloud?
    32. 32. 32Why Use an MSP
    33. 33. 33What will the MSPs Deliver?
    34. 34. 34Changing Role in the Cloud
    35. 35. 35Areas of Revenue Opportunity
    36. 36. 36Challenges to Profitability
    37. 37. 37Cloud Service Offered
    38. 38. 38Cloud Vendors Used by MSPs
    39. 39. 39Cloud Infrastructure - “From the outside in …”» Application and database services performance and availability monitoring» Transaction testing» Load testing» Penetration testing» Utilisation of service instances» Utilisation and growth rates of storage capacity
    40. 40. 40Cloud applications – “From the inside out …”» Real-world user experience monitoring» Service availability» Monitoring of service usage, e.g. users, mailboxes, etc.» Integration points
    41. 41. 41Practical application scenarios» Use it now with customers who have an online presence □ Online retail, customer service, patient portal» Use it as a prospecting tool □ Monitor the web presence of new prospects, demonstrate understanding of their business and differentiate from other MSPs» Monitor your own and your competitors’ web site □ Demonstrate your own superior capabilities» Develop new service lines □ Load testing, penetration testing, etc.
    42. 42. 42MOBILE
    43. 43. 43The World is Going Mobile
    44. 44. 44Mobile Platforms
    45. 45. 45Mobile Strategy Focus
    46. 46. 46Concerns about Mobile
    47. 47. 47Mobile Security Measures
    48. 48. 48GFI MAX MDM Functionality
    49. 49. 49iOS MDM Features
    50. 50. 505 Key Capabilities for MDM
    51. 51. 51MSP Needs from MDM
    52. 52. 52Mobile Device Management Functionality
    53. 53. 53MDM Development and Launch Plans» Platform coverage □ iOS and Blackberry functionality □ Tablet Support» Provisioning ease of use» Enable testing using current standalone UI» Integration into MAX RM» Full service launch
    54. 54. 54MSP Market Trends Cloud Platforms Tsunami Service Packages Mobile Security
    55. 55. 55REPORTING
    56. 56. 56Brightgauge – Third Party Reporting
    57. 57. 57THANK YOU

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