EU online information usage 2009
Upcoming SlideShare
Loading in...5
×
 

EU online information usage 2009

on

  • 232 views

A survey of usage of EU sites by Angela Joyce University of Bristol.

A survey of usage of EU sites by Angela Joyce University of Bristol.

Statistics

Views

Total Views
232
Views on SlideShare
232
Embed Views
0

Actions

Likes
0
Downloads
0
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

EU online information usage 2009   EU online information usage 2009 Presentation Transcript

  • EU Online Information Usage 2009 Angela Joyce December 2009 1
  • The survey• Used BOS software from Uni of Bristol http://www.survey.bris.ac.uk/• Nearly identical survey run in 2008 and published by UACES• Aimed at researchers, lecturers or information people involved in European studies 2
  • Methodology• Mix of open and multiple choice Qs• Via email lists/Twitter/work/blog• CF last year’s survey• Literature search• Results via ALISS, Intute channels 3 View slide
  • Summary of findings• 122 people responded cf 145, ‘08• Europa - much feedback• Top websites• Happier or not?• Changes from last year? 4 View slide
  • 2. Main subject/discipline?• Majority: law and politics• And… international relations, economics, EU integration, energy, social sciences 5
  • 3. Level of online research skills? Most users considered they had a high level of skills… 6
  • 4. How often do you use online EUinfo?• 50% every day• 33.9% weekly• 16.1% less (!) 7
  • 5. Services used most? • Europa 103 ple • Journals 76 • Search engines 73 • News sites 71 • Social s/ware 6! 8
  • 6. Top websites?• Europa – 46 ple (103 ple use it)• EUR-Lex – 13• Others – mix – eg. EU Observer, Eurostat, Google, Intute, Europarl 9
  • 6a. Why? I find what I want 77% Quality of content 68% Its free 62% Series1 Ease of use 36% Other 18% Colleagues/friends use it 13% 0% 20% 40% 60% 80% 10
  • 7. Main issues with EU onlineservices?• Complex, hard to navigate 52%• Info not available 22%• Other reasons 22%• Forget passwords 18%• My instit doesn’t subscribe 12%• Site crashes 5% 11
  • 8. New Europa site easier? • Yes: 54.5% • No: 42.6% • Don’t use: 3% • Because ..better org, navigation, prettier! • But many negative comments…dumbed down, bad search, not complete overhaul 12
  • 13
  • 9. How could EU online services beimproved?• Search engine – Europa• Analyse traffic• Have 2 interfaces on Europa – 1 for public, 1 for research• Some positive comments too 14
  • 10. Paper-based services• 75% = highest• 50% some..• Most – not much• Reasons: Not available, bad for eyes! 15
  • 11. Any changes/trends?• Total replies 59• ‘No’ 23• Growing no of services, including blogs• Simpler services – good• Info overload  16
  • Summary and what next? • Publicise results! • Twitter • ALISS • European Comm? • UACES? • Run next year ? 17
  • Intute: EuroStudies http://www.intute.ac.uk/mlas/• Within Mod Langs and Area Studies• EU section• Browse/search• Blog• Twitter channel (Intuteeuro) 18 EU section here
  • 19
  • Thank you! Angela Joyceangela.joyce@bristol.ac.uk 20