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Social Care TV: case study of LGBT evidence

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Social Care TV: case study of LGBT evidence …

Social Care TV: case study of LGBT evidence
A presentation given by Paul Ross and Dominic King from SCIE


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  • 1. Social care TVLaunched in October 2009A new online ‘video’ based serviceAimed at social care professionalsCovering all aspects of social work and social careBringing together all of SCIE’s material and other relatedmaterial around each videoOver 125,000 visitors to date
  • 2. Social care TV - Topics• Dementia• Safeguarding Adults• Personalisation• Children of Prisoners 50 programmes• Seldom Heard Groups launched• Safeguarding Children• Mental Capacity• Disabled Children and Young People• Participation in Practice• Days in the Life …• Nutrition• LGBT Perspectives on Social Care• Tele-care• Restraint• Parental Mental Health and Child Welfare• Unpaid Carers
  • 3. Phase 2 – Topic titles• What is Social Care• Mental Capacity• Autism• Looked-after children and young people• The Mental Health and Well-Being of Older Black and Minority-Ethnic People• Innovation in Social Care• Personalisation• Prevention• Learning Disability support for people with challenging behaviours• Commissioning for a personalised world• Dementia• Safeguarding Children• Safeguarding Adults
  • 4. LGBT evidence
  • 5. Paul Ross – Information Specialist
  • 6. Overview• Demonstrate how the SCTV platform enabled the information professional to embed specialist skills and knowledge which I hope your will explore and use• Lessons learned from Social Care TV’s ‘Working with lesbian, gay, bisexual and transgendered people’ - additional resources & in-house processes• To inspire future work by the profession within specialist libraries & online resource
  • 7. LGBT <Information> Libraries“As a profession, librarianship draws many peoplewho wish to connect users to information by, inpart, identifying critical information resources, instructuring users on ways to find the informationthey seek, and advancing user information andtechnology literacy” (Paul T Jaeger, 2010)“Libraries exist to meet the information, lifelonglearning and leisure needs of all sections of thecommunity, whether heterosexual, bisexual, gayor transgendered.” (Cilip, 2010)
  • 8. ‘Identify and spread knowledge about good practice’‘Working with Lesbian, Gay, Bisexual & Transgendered people’ - Stories
  • 9. What we already knew ....• Research into health (particularly mental health) and social care provision for LGBT people in the UK suggests that there is an urgent need to develop, more sensitive statutory services, to acknowledge specialist support organisations and to address staff education & training needs (Ross 2010; Cant 2009; EHRC 2009; Pennant, Bayliss & Meads 2009; Carr 2008; Browne 2007; NIMHE 2007).
  • 10. Information Opportunities• Part of the commissioning group• Identified the need for ‘additional resources’ to signpost best practice and other organisations resources• Free online training resources & embedding Equality & diversity• A ‘test set’ to represent the need for specialist information input and to highlight our service within SCIE
  • 11. Information Challenges Evidence specific to service user experience Free online resources Copyright & Quality assurance Approx 10 additional resources Selection criteria Changes in legislation & updating materials
  • 12. LGBT Involvement• 5 LGT individuals experiences of social care & health• 3 Practitioners evidence on the experiences• 2 LG staff members in the commissioning group & 6 did not disclose sexuality• 1 B as subject expert & information specialist
  • 13. Selection challenges
  • 14. Rogers Story
  • 15. Roger’s Story – Key Messages & Topics 1) Some LGBT individuals fear that by moving into residential care they will lose control of their lives and effectively return to the closet due to the possible ‘anti-gay’ beliefs of fellow residents and untrained staff. 2) Dignity, respect and inclusion are paramount for partners and carers of LGBT individuals. This can be achieved through communicating and including those deemed as ‘family’ by the individual being provided for. 3) Providers should not be afraid to ask questions to determine whether an LGBT individual wants to be open about being ‘out’. This can be done by using specific language which is open and inclusive of difference. 4) Acknowledge and respect the relationship by including the loved one in the provision of care and recognizing the significance of their input. TopicsLGBT older people, Dignity, Nursing & Residential Care, Relationships, Coming out (disclosure)
  • 16. Rogers Story - Resources• Best Practice (1)• Policy (1)• Guidance (2)• Training (2)• Research Studies (4)• LGBT projects / support groups / communities/ organisations (7)
  • 17. Resource collection• 1000 sources screened; Google, online databases (Social Care Online & NHS Evidence), LGBT specific organisations and LGBT networks.• 100 ‘other resources’ selected; best practice, general guidance, reports, legislation and websites. 19 from SCIE.• Links to Social Care Online• Creation of ‘Older LGBT people’ within key resources on Social Care Online
  • 18. Key themes overall• Isolation & exclusion• Challenging stereotypes & assumptions• Training needs• Dignity• Discrimination• Coming out – Secure & confident
  • 19. Impact
  • 20. Training equationEmpowerment + Knowledge = Confidence
  • 21. More Info.... Visit –www.scie.org.uk/socialcaretv