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The Mozilla Developer Network is an open-source documentation wiki for web developers, which is written by really passionate, smart, and inspiring people. Most are not paid employees of Mozilla. All of them are helping make the web a better place by writing, editing, and reviewing articles. How do you support a diverse community, acknowledge many different voices and perspectives, be open and inclusive, and still get things done (especially when you can’t force anyone to do anything)? In this session, I’ll share what I’ve learned (and keep learning) by working with, in, and for volunteer communities; including how to be more transparent, create opportunity, and broadly share ownership.