Rethinking Resource Sharing in ACL
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Rethinking Resource Sharing in ACL

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Rethinking Resource Sharing is a movement within the Interlibrary Loan community to increase the ease of resource sharing “by significantly reducing service barriers and cost, and offering user ...

Rethinking Resource Sharing is a movement within the Interlibrary Loan community to increase the ease of resource sharing “by significantly reducing service barriers and cost, and offering user service options.” This workshop will demonstrate how libraries can use the Rethinking Resource Sharing framework to improve resource sharing for the sake of being good stewards of our libraries’ resources and expanding our reach globally. This workshop will analyze interlibrary loan data from ACL libraries to identify current needs and areas for improvement within our resource sharing community.

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Rethinking Resource Sharing in ACL Rethinking Resource Sharing in ACL Presentation Transcript

  • RETHINKINGRESOURCE SHARINGIN ACLAlison JohnsonAssistant Library DirectorJackson Library, Indiana Wesleyan UniversityJune 2013, Point Loma Nazarene UniversityAssociation of Christian Librarians ConferenceSlides available at:http://wp.me/PBQye-3W
  • June 2013 | ACL Conference2 | RETHINKING RESOURCE SHARING IN ACL
  • IN THIS PRESENTATION• Rethinking Resource Sharing Initiative• What is it?• The Manifesto• Why Should We Care?• STAR Checklist• Rethinking Resource Sharing in Your Library• Why Use the Checklist?• What Can You Do With Your Score?• Discussion• At Our Library…• Rethinking Resource Sharing in ACL• What Are We Doing Now?• Issues, Challenges, Needs• What Could We Be Doing?• What Can You Do?June 2013 | ACL Conference3 | RETHINKING RESOURCE SHARING IN ACL View slide
  • RETHINKING RESOURCE SHARINGINITIATIVE: WHAT IS IT?• “an ad hoc group that advocates for acomplete rethink of the way librariesconduct resource sharing in thecontext of the global internetrevolution”• Meant to provoke discussion andencourage change• Encourages a shift from beinglibrary-centric to user-centricJune 2013 | ACL Conference4 | RETHINKING RESOURCE SHARING IN ACL View slide
  • www.rethinkingresourcesharing.org
  • RETHINKING RESOURCE SHARINGINITIATIVE: THE MANIFESTO• Describes seven principles of expanded,user-centered resource sharing• “If libraries want to expand and promoteinformation accessibility, and to continueto be valued resources, we believe thatlibraries must improve their informationdelivery system.”• Affirmed by several organizations(ALA/RUSA/STARS, IFLA DocumentDelivery and Resource Sharing StandingCommittee, and other regional/nationallibrary organizations)June 2013 | ACL Conference6 | RETHINKING RESOURCE SHARING IN ACL
  • A MANIFESTO FOR RETHINKING RESOURCE SHARING1. Restrictions shall only be imposed as necessary byindividual institutions with the goal that the lowest-possible-barriers-to-fulfillment are presented to the user.2. Library users shall be given appropriate options fordelivery format, method of delivery, and fulfillment type, includingloan, copy, digital copy, and purchase.3. Global access to sharable resources shall beencouraged through formal and informal networkingagreements with the goal towards lowest-barrier-to-fulfillment.4. Sharable resources shall include those held in culturalinstitutions of all sorts: libraries, archives, museums, and theexpertise of those employed in such places.June 2013 | ACL Conference
  • A MANIFESTO FOR RETHINKING RESOURCE SHARING5. Reference services are a vital component to resourcesharing and delivery and shall be made readily accessible from anyinitial “can’t supply this” response. No material that is findableshould be totally unattainable.6. Libraries should offer service at a fair price rather thanrefuse but should strive to achieve services that are not moreexpensive than commercial services, e.g. bookshops.7. Library registration should be as easy as signing up forcommercial web based services. Everyone can be a libraryuser.Source: http://rethinkingresourcesharing.org/?page_id=27June 2013 | ACL Conference
  • June 2013 | ACL Conference
  • This sounds like a bunch ofliberal mumbo jumbo.Why should I care?June 2013 | ACL Conference
  • WHY SHOULD WE CARE?• As Christians, we want to be reflectiveabout our service and policiesJune 2013 | ACL Conference11 | RETHINKING RESOURCE SHARING IN ACL
  • Kids these days…They expect everything handedto them on a silver platterJune 2013 | ACL Conference
  • WHY SHOULD WE CARE?• As Christians, we want to be reflectiveabout our service and policies• Better service may afford us moreopportunities to educate patrons, not less• If we can’t meet user expectations, they’llgo somewhere elseJune 2013 | ACL Conference13 | RETHINKING RESOURCE SHARING IN ACL
  • We need to focus on our ownstudents, not providing informationfor the rest of the world.June 2013 | ACL Conference
  • WHY SHOULD WE CARE?• As Christians, we want to be reflectiveabout our service and policies• Better service may afford us moreopportunities to educate patrons, not less• If we can’t meet user expectations, they’llgo somewhere else• Your patrons will benefit from betterservice to other libraries.June 2013 | ACL Conference15 | RETHINKING RESOURCE SHARING IN ACL
  • My administrators aregoing to think I’m juststirring up trouble.June 2013 | ACL Conference
  • WHY SHOULD WE CARE?• As Christians, we want to be reflectiveabout our service and policies• Better service may afford us moreopportunities to educate patrons, not less• If we can’t meet user expectations, they’llgo somewhere else• Your patrons will benefit from betterservice to other libraries.• These are considered “best practices” inour professionJune 2013 | ACL Conference17 | RETHINKING RESOURCE SHARING IN ACL
  • That’s great for the bigschools, but I don’t have thetime or money for that.June 2013 | ACL Conference
  • WHY SHOULD WE CARE?• As Christians, we want to be reflectiveabout our service and policies• Better service may afford us moreopportunities to educate patrons, not less• If we can’t meet user expectations, they’llgo somewhere else• Your patrons will benefit from betterservice to other libraries.• These are considered “best practices” inour profession• You may discover ways to save time andmoneyJune 2013 | ACL Conference19 | RETHINKING RESOURCE SHARING IN ACL
  • WHY SHOULD WE CARE?It doesn’thurt toreflect andrethinkJune 2013 | ACL Conference20 | RETHINKING RESOURCE SHARING IN ACL
  • RETHINKING RESOURCE SHARINGINITIATIVE: STAR CHECKLIST• Purpose: to reflect on policies andprocedures• Meant to be challenging, no library willmeet all criteria• Includes 64 items relating to:• Ease of Resource Sharing BetweenLibraries• Ease of Identifying Materials• Ease of Requesting for Borrowers• User Friendly Service• Access to Wide Variety of Formats• Electronic Materials• FeesJune 2013 | ACL Conference21 | RETHINKING RESOURCE SHARING IN ACL
  • RETHINKING RESOURCE SHARINGINITIATIVE: STAR CHECKLIST• Scoring Criteria• “We do this now” = 2 points• “We plan to implement in the next12 months” = 1 point• “We do not do this” = 0 points• Libraries receiving 4 STARS receivecertificate and letter of recognitionJune 2013 | ACL Conference22 | RETHINKING RESOURCE SHARING IN ACL
  • RETHINKING RESOURCE SHARINGAT YOUR LIBRARY: WHY USE THECHECKLIST• Invoke discussion and reflection• Improve ownership within department• Help define your priorities and mission• Provide incentive to do thoseimprovements that you’ve been meaningto do for a while• Celebrate your accomplishments• Advocate for your needs• Refocus on serviceJune 2013 | ACL Conference23 | RETHINKING RESOURCE SHARING IN ACL
  • RETHINKING RESOURCE SHARINGAT YOUR LIBRARY: WHAT CANYOU DO WITH YOUR SCORE?• Display certificate• PR with patrons and colleagues• Keep striving• Advocate for your needsJune 2013 | ACL Conference24 | RETHINKING RESOURCE SHARING IN ACL
  • RETHINKING RESOURCE SHARINGAT YOUR LIBRARY: DISCUSSIONLet’s discuss!June 2013 | ACL Conference25 | RETHINKING RESOURCE SHARING IN ACL
  • RETHINKING RESOURCE SHARINGAT YOUR LIBRARY: AT OURLIBRARY…• Involved four staff members• Discuss a few items on checklist at theend of each meeting• Gives staff a view of the greater resourcesharing community• Example of resulting project: Create anonline form for non-OCLC libraries touse to request from us• Example of policy change: Paying fullamount of faculty requests (instead offirst $10)June 2013 | ACL Conference26 | RETHINKING RESOURCE SHARING IN ACL
  • RETHINKING RESOURCE SHARINGIN ACL: WHAT ARE WE DOINGNOW?• OCLC access group, CL@N ChristianLibrary Network provides free reciprocallending for OCLC libraries• Libraries are urged to give specialconsideration to lending materials notnormally lendable• CLC is looking into options for non-OCLC subscribing libraries• Anything else…?June 2013 | ACL Conference27 | RETHINKING RESOURCE SHARING IN ACL
  • RETHINKING RESOURCE SHARINGIN ACL: ISSUES, CHALLENGES,NEEDS• Non-OCLC subscribing libraries• 47% of institutions represented inACL are not OCLC suppliers• 37% of CLC institutions are notOCLC suppliers• International resource sharing tomember and non-member libraries• Other Issues/Needs/ChallengesJune 2013 | ACL Conference28 | RETHINKING RESOURCE SHARING IN ACL
  • RETHINKING RESOURCE SHARINGIN ACL: WHAT COULD WE BEDOING?• Provide “best practices” for requestingfor non-OCLC libraries• Provide an electronic request form onACL website for non-OCLC libraries(CLC)• Provide “best practices” for locatingcitations when a library does notsubscribe to many indexes• Create partnerships with internationallibraries for ILL to provide articles fromCPI (CILA)• Other ideas?June 2013 | ACL Conference29 | RETHINKING RESOURCE SHARING IN ACL
  • RETHINKING RESOURCE SHARINGIN ACL: WHAT CAN YOU DO?• If you are interested in discussing thisfurther:• CLC (Christian Library Consortium)Meeting – Wednesday (today) at3:45pm in Boney Hall 1 or contactBeth Purtee BPurtee@trevecca.edu• CILA (Commission for InternationalLibrary Advancement) contactJanelle Mazelin mazelinj@acl.orgJune 2013 | ACL Conference30 | RETHINKING RESOURCE SHARING IN ACL
  • June 2013 | ACL Conference31 | RETHINKING RESOURCE SHARING IN ACL
  • QUESTIONS ORCOMMENTS?SLIDES AVAILABLE AT:HTTP://WP.ME/PBQYE-3W32 | RETHINKING RESOURCE SHARING IN ACL