Indochina Strings Company profile

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A brief description on our services and the way we are working, take a look for closer information

A brief description on our services and the way we are working, take a look for closer information

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  • 1. Asian Boutique Travel with The Swiss Quality Cambodia, Laos, India, Myanmar, NorthKorea, Philippines, Thailand, Vietnam and newly Europe
  • 2. WHO WE AREWe are a young and dynamic company based in Vietnam and Switzerland thatbelieves on the finest attention to details and customer service.We are active in nine different countries, Vietnam, Laos, Cambodia, Burma,Thailand, North Korea, India, Philippines and Switzerland.We are innovative and always seeking for new products out of beaten trackitineraries. We also have strong connections with our local partners as hotels,transports companies, tour guides and restaurants in order to ensure anexceptional quality services.Our partners on the spot are very responsive and will take best care of the clientsduring their trip. Indochina Strings – www.indochinastrings.com.vn - info@indochinastrings.com.vn Tel: Vietnam +84 8 3997 3833 / 3997 3832 Fax: +84 8 3997 3832 - Switzerland Tel: +41 79 639 11 69
  • 3. Fabien Cuttelod, Managing Partner: Swiss citizen, based in Saigon for morethan 4 years. Graduate from The Lausanne Hospitality School (EHL) inSwitzerland, he has a strong background in hospitality as well as tourism andan extensive knowledge of traveling in Asia and Europe. Working experiencein Mexico, Tahiti and various Asian countries.Bui Nguyen Thuy, Director: Vietnamese citizen, in charge of alladministration, Thuy has a wide background in tourism inIndochina, graduated from HCMC university, she worked for differenttours operators and travelled a lot around Asia and Europe.Aline Stucki Managing Director: Swiss citizen, based in Switzerland has anextensive background in tourism, graduated from the Swiss Tourism School inSwitzerland, she worked for important tours operator and DMC in Asia beforereturning back home and open our Indochina Strings office in Switzerland. Indochina Strings – www.indochinastrings.com.vn - info@indochinastrings.com.vn Tel: Vietnam +84 8 3997 3833 / 3997 3832 Fax: +84 8 3997 3832 - Switzerland Tel: +41 79 639 11 69
  • 4. MISSION STATEMENTService...Is our promise to you about the quality of all of thehotels, transport, guides, restaurants…Anything we do , we aimfor superb quality and exceptional customer service. You will beassisted throughout your journey and can always rely on us.Indochina Strings only works in partnership with the localoperators that can provide the quality and service we promise.When you are on your trip your personal travel consultant willcontact you for any further assistance you might need. We valuethe customers feedback , being the base of our continuousImprovement policy…We keep changing for the betterconstantly by listening to our customers.We believe in a quick and efficient response to your enquiry andwe aim to confirm and communicate with our clients within 24hours as far as possible. Indochina Strings – www.indochinastrings.com.vn - info@indochinastrings.com.vn Tel: Vietnam +84 8 3997 3833 / 3997 3832 Fax: +84 8 3997 3832 - Switzerland Tel: +41 79 639 11 69
  • 5. HOW WE WORKWe like to work with the maximum efficiency possible avoiding time wastingand confusion . We have basic tours we promote on our website, however weaim to be the receptive for tailor made tours and out of the beaten tracks.We aim to reply to all of your enquiries within the same working day. We willcommunicate by email to all your enquiriesUpon receiving your enquiry , we will clarify anything that is unclear and willproceed to check availability and confirm immediately. Therefore , fromenquiry to booking , our policy and objective is maximum 48 hours. We willkeep you informed at all times. Upon confirmation , we will process theinvoice and send it to you for payment.We are able to send you our programs in your desired language eitherFrench , English , Spanish, Italian and German. Indochina Strings – www.indochinastrings.com.vn - info@indochinastrings.com.vn Tel: Vietnam +84 8 3997 3833 / 3997 3832 Fax: +84 8 3997 3832 - Switzerland Tel: +41 79 639 11 69
  • 6. OUR PRODUCTSHOTELS PACKAGE TOURS VISAOur 4 different category We have selected and made We will process all your visa needs onhotels made by our own a few different itineraries. arrival and in a maximum of 3 days for thegrading based in our This programs are ready most urgent cases , within 2 hoursknowledge and experience. and fast to quote , simply For fast processing. We provide 2 differentWe know by heart and have choose the hotel category servicesinspected alle the you prefer. •Full visa serviceproperties to give better However, we also treat Assistance by our representative at theadvice to our clients. tailor made requests for airport both FIT and groups. New •Visa approval letter on arrivalDiamond***** ideas and wishes are We will send you the visa approvalPlatinum***** always welcome, we aim to We have excellent contacts in Immigration ,Gold****/***** offer unique experiences. therefore even the most difficult cases canSilver***/**** be solved within a hour Indochina Strings – www.indochinastrings.com.vn - info@indochinastrings.com.vn Tel: Vietnam +84 8 3997 3833 / 3997 3832 Fax: +84 8 3997 3832 - Switzerland Tel: +41 79 639 11 69
  • 7. OUR PRODUCTSECO TOURS OUT OF BEATEN TRACK MICEThis ever increasing A large range of special tours are Our team can prepare yourtrend is proving to be a available, we work with local request at short notice. We canpopular choice for people, try to offer a different style handle any corporate or groupOverseas travelers. We of travel via our optional visits event .will be happy to prepare and excursion. Why not discover a From Smaller groups to largerthis kind of programs for place through bicycles rather than and more complex ones, we haveyour customers due to cars? Why not linking hobbies you the expertise to be able tothe extensive local may have with the discovery of a provide you with options ,operator network we new place? Let us know what you recommendations and will helphave are looking for and we will try to you and your clients to achieve provide it even if at the other end their goals of the world! Indochina Strings – www.indochinastrings.com.vn - info@indochinastrings.com.vn Tel: Vietnam +84 8 3997 3833 / 3997 3832 Fax: +84 8 3997 3832 - Switzerland Tel: +41 79 639 11 69
  • 8. OUR DESTINATIONS VIETNAM NORTH KOREA CAMBODIA PHILIPPINES LAOS THAILAND INDIA SWITZERLAND MYANMAR VARIOUS COUNTRY COMBINATIONS IN EUROPE Indochina Strings – www.indochinastrings.com.vn - info@indochinastrings.com.vn Tel: Vietnam +84 8 3997 3833 / 3997 3832 Fax: +84 8 3997 3832 - Switzerland Tel: +41 79 639 11 69
  • 9. OUR USP : OPTIONAL ACTIVITIES - SAMPLES Swiss Vineyard experience with wine tasting (possible BBQ Dinner) in the Lavaux!Ever thought of spending an evening in the middle of the vineyards on the Lavaux lakeside close to Lausanne ?From Lausanne, on the Léman lake, take a short train ride to Cully where you will enjoy a nice walk through the vineyards maze, ideal forpostcard pictures! After a nice walk, meeting locals in the tiny villages, we offer you the opportunity to meet one of the local owner and toenjoy a wine tasting experience in the middle of nature. The owner will be more than happy to share with you about the wine makingsecrets while showing you the various grapes types.After tasting the white wine together with some typical local cheeses, you will pass on to the rosé and the local dried meat, anotherdelicacy of Switzerland and finally end up with the mouthwatering red wine just at the time when the BBQ will be ready for dinner.Possibility to arrange this set up for sunset cocktail only as well. A unique experience that we will be happy to arrange for our guests. Indochina Strings – www.indochinastrings.com.vn - info@indochinastrings.com.vn Tel: Vietnam +84 8 3997 3833 / 3997 3832 Fax: +84 8 3997 3832 - Switzerland Tel: +41 79 639 11 69
  • 10. OUR USP : OPTIONAL ACTIVITIES Basket boat race in Hoi AnJoin in with us to explore The Coconut Palm Paradise in Hoi An with our very unique round boat or "BasketBoat" locally named “ Thung Chai” to see charming beauty of The Water Coconut Palm Canal where there aremany interesting stories to hear about the local people who involved during the war in the past. Catch the “purple crabs ” with us by fishing rod is a great fun on your great day; taking so much fun adventure withbasket boat lessons instructed by our professional fishermen and you will have a go at it will make you havea unique experience. Relaxing with a cold beers or drinks on boat inside the beautiful Water Coconut PalmParadise Canal will be the very an unforgettable day that you have never experienced on your stay in Hoi An. Indochina Strings – www.indochinastrings.com.vn - info@indochinastrings.com.vn Tel: Vietnam +84 8 3997 3833 / 3997 3832 Fax: +84 8 3997 3832 - Switzerland Tel: +41 79 639 11 69
  • 11. OUR USP : OPTIONAL ACTIVITIES - SAMPLES Discover Delhi differently…. and in an eco friendly way!Old Delhi is a magic labyrinth full of surprising and hidden places. If you wish to explore it at its best, weoffer you the option of joining onto a small group of max. 8 people and on bicycles. Together with yourprofessional guide, you will travel through the smallest alleys of this maze and discover places you could notreach on your own. The 3 hours tour will end with a local royal breakfast, which is following the ancientrecipes of the Shah Jahan times. Not only will you have seen the most amazing places, but this is also a fullbath into the Old Delhi lifestyle. Indochina Strings – www.indochinastrings.com.vn - info@indochinastrings.com.vn Tel: Vietnam +84 8 3997 3833 / 3997 3832 Fax: +84 8 3997 3832 - Switzerland Tel: +41 79 639 11 69
  • 12. OUR USP : OPTIONAL ACTIVITIES - SAMPLES Ballon over Bagan, in the air, over a plain of over 2000 temples and pagodas…Imagine…waking up early morning, in the over 2000 temples and pagodas plain of Bagan. You wake upwhile the sun is still sleeping… and as the sun rises over the beautiful plain, you go up in the air at the exactsame time, observing the temples and pagodas become orange like fire, than red, until the sun reaches theits high position in the sky. How to do that? Book our “Balloons over Bagan” tour and you will enjoy one ofthe most unforgettable experience available on earth! And for our guests, we can aslo organize a nicechampagne brunch on the arrival spot. Indochina Strings – www.indochinastrings.com.vn - info@indochinastrings.com.vn Tel: Vietnam +84 8 3997 3833 / 3997 3832 Fax: +84 8 3997 3832 - Switzerland Tel: +41 79 639 11 69
  • 13. HOW TO FIND US…HO CHI MINH SWITZERLAND1st floor, 456 – 458 Hai Ba Trung Str, Chemin des Ballons 10Tan Dinh Ward, District 1, CH – 1660 Château-d’OexHo Chi Minh City Tel: +41 79 639 11 69Tel: +84 8 3997 3833 Aline@indochinastrings.com.vnFax: +84 8 3997 3832info@indochinastrings.com.vn Follow us on Facebook: Indochina StringsFabien@indochinastrings.com.vnThuy @indochinastrings.com.vn We all are connected on Skype daily, ask us for our ID’s www.indochinastrings.com.vn info@indochinastrings.com.vn Indochina Strings – www.indochinastrings.com.vn - info@indochinastrings.com.vn Tel: Vietnam +84 8 3997 3833 / 3997 3832 Fax: +84 8 3997 3832 - Switzerland Tel: +41 79 639 11 69