Alison Maxwell CV


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Alison Maxwell\'s resume/ CV (Feb 12)

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Alison Maxwell CV

  1. 1. 83 Empingham Road T: +44[0]1780 480 287 Stamford M: +44[0]773 405 6905 Lincolnshire E: PE9 2SU S : alisonmaxwellEmployment experience & achievements2010 – present:Alison Maxwell Coaching LtdDirector Leadership Development assignments – various organisations e.g. Price Waterhouse Coopers, Eon, GKN, Jaguar Landrover Coaching assignments – various organisations e.g. Holland and Barrett, Electrocomponents plc, Alliance Boots Team coaching assignments – various organisations including AEC, G4S,Rolls Royce2009 – present: International Centre for Coaching and Leadership Development,Oxford Brookes University,Associate Lecturer on MA in Coaching & Mentoring programme2004 –2010: The andpartnership ltdPartner & Senior Consultant Organisation Development assignments include: o Strategy workshops – Supply chain function of global manufacturer o Post merger team development– Aero-space industry o Facilitation of merger discussions for High Street pharmacy chain o Focus group design & facilitation for high-street bakery chain; conference design – delivery of facilitator training & coaching o Post merger team development session – Adult Mental Health Trust o Change management training for national retail chain o Change management skilling for Indian software organisation (Chennai) o Merger facilitation for NHS PCT teams Coaching assignments include: o One-one executive/ senior management coaching – various organisations e.g. Alliance Boots, emda, NHS, KPMG. o Supervision for internal coaches – various organisations e.g Virgin Trains, RS Components o Team coaching/facilitation – various organisations e.g. AEC, Alliance Boots, eon, Circle Healthcare, Rolls Royce, Johnson & Johnson, G4S o Delivery of Coaching skills programme for leaders – multiple organisations e.g. Alliance Boots, Johnson & Johnson, G4S, Circle Healthcare, Virgin Trains Leadership Development assignments – various organisations e.g. Thomas Cook Group, Eon, AEC, GKN, Johnson & Johnson, Boots The Chemists.Untangle and Grow
  2. 2. 1998-2004 Boots The Chemists, NottinghamHead of Organisation Development, Boots Retail Services: Consulted with Services Executive to co-create change strategy to support merger & integration of 7 services businesses (6000+people), design and implementation of ‘Supporting the business through change’ and ‘Recovery from change’ programmes, Performance Coach to members of Senior Management Group (Boots Group Top 50) Designed & delivered participative working/ coaching interventions for top 50 stores as part of differentiation of service offer, designed behavioural competencies and associated development Design and management of all leadership communication events, including biannual national and regional conferences, using large group intervention methods, Design and on-going delivery of Leadership development for Senior Management team and Regional teams; performance coach & facilitator to Senior Operations team; facilitator to Delivery Management Group, Designed and delivered ‘internal consultancy skills’ programme for head office functions.Senior Organisation Development Consultant, Boots The Chemists: Co-design & delivery of major coaching intervention; management of roll-out to Stores (6,200+people); selection and skilling of internal change agent team (80 people); budget management (£0.5m), Co-creation of ‘Involvement strategy’ for Logistics Division (6000+); facilitation of Partnership (Management/ Union) discussions, Design/co-creation of Senior management conferences (top 120), Recommendations to Executive on changing role of Pharmacists1990-1998 Thomas Cook Group, PeterboroughCustomer-Centred Facilitator Designed and delivered leadership workshops for the top 90 managers, co- ordinated 360 feedback process with one-one coaching and development meetings for this group Designed & facilitated small/large group interventions, using participative approaches and range of customer/employee feedback tools Managed interpersonal skills programme for Operations Division (1000+ people), selected, coached and mentored training teamContinuous Improvement Facilitator Designed and delivered skills programme for middle and senior management (100+ people) Project management of post-acquisition best-practice review for the Operations area using cross-functional participative approach Headed restructure of an operational area (350+ staff) using a series of participative workshops Facilitated business process re-engineering workshops in UK, Europe, Egypt, Kenya, South Africa, Canada and AustraliaUntangle and Grow
  3. 3. 1987-1990 Dairy Crest Ltd, Thames DittonTraining & Development Manager: Set up and managed IT Training Function; project management of systems- related training for major new implementation1985-1987 Healthcare Communication and Training, KewTraining Manager: Design and delivery of high-quality PC-based business skills training for managers in the Pharmaceutical industry (UK, Europe & USA)1983-1985 Kingston Polytechnic, Kingston on ThamesLecturer, Computing Education Centre: Design & delivery of systems-related training as part of a profit centre.1980-1983 National Coal Board, HarrowOperational Research Scientist, Operation Research Executive Diagnosed and recommended solutions to a wide range of operational and marketing issues, working as part an internal consultancy function.Personal Development & Qualifications: 1977 B.Sc. (Hons.,IIi) Geography, Newcastle upon Tyne University 1980 MA in Geography (by research), Durham University 1980/1 NCB Leadership Development Programme 1992 Leadership for Women, Ashridge Management College 1994 Advanced Facilitation Skills, Sheppard Moscow 1996 Accredited as European Quality Award assessor 1997 Positive Change through People (Consulting skills), Sheppard Moscow 1997/8 Advanced Development for Developers, Ashridge 1999 Large Group Interventions training (Bunker & Alban) 2000/1 Diploma in ‘Gestalt in Organisations’ (The Space Between) 2002 Myers-Briggs Type Indicator (Step I) qualified (OPP) 2005 Circle advanced facilitation techniques 2007 Founder member of the Centre for Applied Positive Psychology 2006/8 MA in Coaching and Mentoring (Oxford Brookes University) (awarded with distinction) 2009 Post-graduate Certificate in Coaching Supervision (Oxford Brookes University)(awarded with distinction) 2010 Associate Fellowship of the Higher Education Academy(awarded with distinction) 2010 Accredited coach with the Association for Coaching 2011 Myers-Briggs Type Indicator (Step II) qualified (OPP) 2011 Team Management Profile qualified (TMSDI) 2011 FIRO-B qualified (OPP) 2012 Thomas-Kilmann Conflict Mode Instrument (TKI) trainedUntangle and Grow
  4. 4. PublicationsMaxwell, A. (2009), How do business coaches experiences the boundary betweencoaching and therapy/counselling, Coaching: An International Journal of Theory,Research and Practice, Vol 2, No 2, Sept 2009, pp 150-163Maxwell, A. (2009), The co-created boundary: negotiating the limits of coaching,International Journal of Evidence Based Coaching and Mentoring, Special issue, No 3,Nov 2009, pp 82-94.Maxwell, A. and Bachkirova, T. (2010), Applying psychological theories of self-esteemin coaching practice, International Coaching Psychology Review, Vol. 5 No. 1 March2010, pp18-28.Maxwell, A. (2011), Supervising the internal coach. In: D. Clutterbuck, T. Bachkirova,and P. Jackson (Eds.) (2011) Coaching and Mentoring Supervision: Theory andPractice. Maidenhead: Open University PressProfessional memberships Association for Coaching - accredited member British Psychological Society – Special Interest Group in Coaching Psychology Centre for Applied Positive Psychology – founder member.Interests: Personal: Cinema, acappella singing, drumming, painting & drawing, yoga, fundraising for the Hospice Movement& cancer charities, playing the flute. Professional : Process consulting, Gestalt in Organisations, Chaos and Complexity, coaching psychology, developmental coaching, group dynamics, team performance, use of positive psychology in team development and coaching, self-esteem issues in coaching.Untangle and Grow