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  • 1. Multimedia University BMG8014ADVANCED MANAGEMENT Lecturer: Dr.I.LOURDESAMY CASES ANALYSES Snapshot IndustriesStudent Name: Abdulla Saeed AlhamadStudent ID: 1111800065
  • 2. MMUBMG 8014 ADVANCED MANAGEMENTAbdulla Alhamad (1111800065) Snapshot Industries Question: Discuss the leadership style of Jim and the leadership problems that he is encountering in the case? Summary Snapshot Industries, a company with a stronghold of tradition operating with the old ways. Under the strong guidance of the owner Sam Snapshot for 25 years and 200 staff, Sam Boss knows names of every one and their family’s. High level of loyalty from the employees to Sam (95%) of them been with the company for 20 years. The employees are satisfied with the whole systems. Everything is controllable, each person knows what his or her work is and is not, they have no one needs to think too hard or consider how things can be done differently. The death of Sam caused major upheaval, particularly when his grandson, Jim took over the reins. Jim’s Leadership Style When Jam’s took over the company he applied immediately (laissez faire leadership style) which considered on of the modern and new styles of leadership. Laissez faire leadership Definition: A non-authoritarian leadership style. Laissez faire leaders try to give the least possible guidance to subordinates, and try to achieve control through less obvious means. They believe that people excel when they are left alone to respond to their responsibilities and obligations in their own ways. 1
  • 3. MMUBMG 8014 ADVANCED MANAGEMENTAbdulla Alhamad (1111800065) Laissez-faire leadership, also known as delegalize leadership, is a type of leadership style in which leaders are hands-off and allow group members to make the decisions. Researchers have found that this is generally the leadership style that leads to the lowest productivity among group members. Characteristics of Laissez-Faire Leadership Laissez-faire leadership is characterized by: • Very little guidance from leaders. • Complete freedom for followers to make decisions. • Leaders provide the tools and resources needed. • Group members are expected to solve problems on their own. Benefits of Laissez-Faire Leadership Laissez-faire leadership can be effective in situations where group members are highly skilled, motivated and capable of working on their own. While the conventional term for this style is laissez-faire and implies a completely hands-off approach, many leaders still remain open and available to group members for consultation and feedback. Downsides of Laissez-Faire Leadership Laissez-faire leadership is not ideal in situations where group members lack the knowledge or experience they need to complete tasks and make decisions. Some people are not good at setting their own deadlines, managing their own projects and solving problems on their own. In such situations, projects can go off-track and deadlines can be missed when team members do not get enough guidance or feedback from leaders. 2
  • 4. MMUBMG 8014 ADVANCED MANAGEMENTAbdulla Alhamad (1111800065) The impacts of changing the leadership style The company was operating successfully for 25 year under the leadership style of Sam, he was operating the company using (Autocratic leadership Style), and he made all decisions about products, clients and employment conditions, and even signed every leave application, the employees have no need to think how should they do thing. Jim’s the 30 years old MBA graduates’ took over the company after Sam’s death. Jim’s started immediately to change the company’s leadership style, operational process, and compensation system. Jam’s changed the leadership style over night from (Autocratic leadership Style) to (laissez faire leadership). An immediate change in leader ship style has a catastrophic impact on any company or organization, especially when the change was between opposites styles of leadership. Just as each of the leadership styles has beneficial effects, each also has some drawbacks. Although the visionary leader can improve employee attitudes by setting a new direction, senior employees entrenched in the old organizational culture may rebel against such a change. Some followers view coaching leaders as micromanagers, according to Changing Minds, because of their high levels of involvement. Affiliative leaders, who build relationships between followers and workgroups, can create conflict or emotional stress in some situations, and democratic leaders can create the appearance of weak or indecisive leadership. Pace-setting leaders can have an exhaustive effect on followers who cannot keep up with an aggressive agenda, and commanding leaders may create a climate of oppression and fear among some employees. 3
  • 5. MMUBMG 8014 ADVANCED MANAGEMENTAbdulla Alhamad (1111800065) The impacts of Jim’s new leadership style • Employees never work in such a competitive environment. They start to avoid each other and stick with their team. • Centralized and personnel systems are initiated. The use of computer causes stress for “old” employees. • 60% of original 200 staff retired because they couldn’t see where to fit. • Newly acquired employees comment that it is too hard to integrate with the old people such as 
 information they should share. • Original employees felt they have no enough time to do and learn in within thenew roles. • Key employees left and often taking several other good members of their team with them. TheLeadership problems Jam’s is encountering by applying the new leadership style Organizational culture was not a collaborative one. Unwillingness of old stuffs to share knowledge. Difficult for new stuffs to locate source of expertise. No documentation as transfer of tacit knowledge is easier said than done. Cost of production increased. Productivity went down. With resignations of key member knowledge and expertise is also gone. Inability to identify the goals Difficulties in changing the organizational culture Inefficiency in utilizing the skills and expertise Symptoms Inconsistent system Different teams working differently Stress among the stuffs due to competitive environment. 4