This paper presents a case study that can be helpful for higher education leaders who are struggling with the creation, implementation, or improvement of academic support units that seek to enhance quality of teaching and learning in higher education institutions. The Center for Excellence in Teaching and Learning (CETL) at Winston-Salem State University (WSSU) is a case of faculty development initiatives devoted to foster academic excellence in a middle-sized historically black higher education university. The document includes: Analysis of the context in which this case study occurs, a literature review, and a case study of CETL itself. The study also includes lessons learned about the ways in which organizations such as CETL can be effective and viable.
This paper was published by JHEM, Vol 25, No 1, 2010, pp. 40-73