Partner Solution: CIGNEX DATAMATICS - Integration of Alfresco ECM & Liferay to build an Enterprise Portal for Groupo Posadas
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Partner Solution: CIGNEX DATAMATICS - Integration of Alfresco ECM & Liferay to build an Enterprise Portal for Groupo Posadas






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Partner Solution: CIGNEX DATAMATICS - Integration of Alfresco ECM & Liferay to build an Enterprise Portal for Groupo Posadas Partner Solution: CIGNEX DATAMATICS - Integration of Alfresco ECM & Liferay to build an Enterprise Portal for Groupo Posadas Presentation Transcript

  • Integration of Alfresco ECM &Liferay to build an Enterprise Portal for Groupo Posadas May 29, 2012Presented ByNavneet Hundal – Marketing Manager, AlfrescoJayesh Prajapati– Sr. Consultant, Alfresco, CIGNEX DatamaticsHetal Prajapati – Sr. Consultant, Liferay, CIGNEX DatamaticsNirav Shah – Sr. Director – Marketing & Corporate Communication, CIGNEX Datamatics
  • Agenda • Introductions – Alfresco, Open Source ECM – CIGNEX Datamatics, Alfresco Global Platinum Partner • About Alfresco • Alfresco as IBE Platform • Alfresco for Travel & Hospitality • Case Study: Posadas • About CIGNEX Datamatics CIGNEX Datamatics Confidential 2
  • CIGNEX Datamatics Confidential 3
  • CIGNEX Datamatics Confidential 4
  • CIGNEX Datamatics Confidential 5
  • Accessible Anywhere CIGNEX Datamatics Confidential 6
  • CIGNEX Datamatics Confidential 7
  • Designed for People CIGNEX Datamatics Confidential 8
  • Alfresco asIBE (Integrated Business Ecosystem) Platform CIGNEX Datamatics Confidential 9
  • IBE - Integrated Business Ecosystem Stake Holders BI • Employees CRM E-commerce • Clients Business Portals • Partners Learning Legacy • Suppliers Management Applications ERP Portals • Government • Bank Building a Technology Platform to Compete in the Connected Economy CIGNEX Datamatics Confidential 10
  • Alfresco Implementations by CIGNEX Datamatics IndustryHealthcare High Tech Telecom, Media, BFSI Education Government Travel & Entertainment Hospitality Solutions Portals & Social Collaboration, Research & Collaboration Portal, Learning Management Portal, Hospitality/Media/Entertainment Portals Integrations Applications Document Record Web Content Enterprise Content Integration Management Management Management Collaboration And Services CIGNEX Datamatics Confidential 11
  • Alfresco Integrations by CIGNEX Datamatics RESTful Web Services/ Web Scripts/ CMIS Versioning Workflow Security Modeling Search Scripting Alfresco DM/WCM Templates X-forms Transformations Rules Engine External Feeds External Apps (News XML, ZIP, Email, (Digital Assets, Meta- DAM System, Administrators Scanners, Fax, Others) Data) Asset Storage CIGNEX Datamatics Confidential 12
  • Alfresco in Travel & Hospitality CIGNEX Datamatics Confidential 13
  • Enterprise Content Management in Travel & Hospitality Collaboration Rich User Social Search Version Mobile Scanning & Experience Features Control ImagingStakeholders in Travel & Hospitality Guests/ Passengers Staff Management Suppliers/ Partners Associated Brands Accounts External Portals* Apache Ephesoft* Applications * Solr* * External applications CIGNEX Datamatics Confidential 14
  • Alfresco Components in Hospitality Infrastructure Travel & Hospitality Flexibility & Scalability Content Publishing Compliance to Promotional Campaigns Standards (ex: Discount Club) Security Document Management Alfresco ECM Administration Advanced Search Integration Support Applications/ Widgets Multi-tenancy Communication CIGNEX Datamatics Confidential 15
  • PosadasSuccess Story: Hospitality Portal for Multiple Brands IBE - UXP using Liferay + Alfresco CIGNEX Datamatics Confidential 16
  • Posadas Overview POSADAS is a leading Latin American hotel operator in Mexico and South America.  POSADAS operates around 19,000 rooms in more than 100 hotels across seven brands in the most frequently visited beach and city destinations. In Mexico, it manages 20% of the rooms of the tourist  category hotel chains.  POSADAS is the largest Latin American hotel company in the region.HotelsServices Vacation Club Contact Center Loyalty OTA BPO CIGNEX Datamatics Confidential 17
  • Challenges Poor response time Burning Needs – Page load time was greater than 4 seconds • Lack of content publishing workflow and staging • Information sprawl and duplication of content • Legacy technology Missing – Lack of Web2.0 features & advanced Elements search functionalities • – Cost of maintenance, support and Guest Experience enhancements through personalized • Existing System info J2EE based Portal Channel Partner Collaboration • Documentum ECM • Real-time promotion – Disparate systems Social Media – Lack of centralized database & • collaboration – – • CIGNEX Datamatics Confidential 18
  • UXP Solution Architecture Alfresco ECM Liferay Portal System & Network Users Administrators Static Contents Portal Web Server FSR/Web Application Alfresco Web Client Application Portal/Web Apps IBE Widget Image Carousel Video Blog Staging Server Firewall FB WTHR Twtr Search – Hotel, Destination, Special Map & Local Attraction Flickr Be Dyn Content Repository, Business Rules, Offers Security, Workflow, Transformations, Liferay Framework Document Lifecycle, Search, Reports RESTful Web Services Social ECM IBE N/W Page Authentication Blog Service Service Client Mgmt & Authorization Run-Time API The Mini Site UI me ManagementHard disk Alfresco Run-time Oracle 10g InstancesMediaXML files CMS Oracle 10gImages Metadataetc. Folders Rules etc. CIGNEX Datamatics Confidential 19
  • Solution (cont.) Fiesta Caesar Caesar One Fiesta Americana Fiesta Inn Park Business Hotels Live Aqua Americana Grand Web Portals Liferay Presentation Framework Alfresco Posadas Internet Content Manager Booking Engine Search & Availability Content Rates and Engine Inventory CIGNEX Datamatics Confidential 20
  • Solution Features Alfresco Liferay Document Management & Integrations Portal • Specialized content • Role based security • Internet Booking Web Content Management Workflow framework Engine • Content & page • 3rd party content • Folder based rules and management integration with actions • Live page editing & Google Maps & • Automatic version scheduling weather services control • SEO • Social Media • Standards Driven • Multi-tier search • One-click page • Inline preview creation • Multi-lingual • Multi-language & Multicurrency CIGNEX Datamatics Confidential 21
  • Solution Highlights Integrated Solution enabling Flexible Architecture collaboration and effectiveness – Support 750+ concurrent and 2,000+ • • – Real time sales promotions on content contributors websites as well across partners – Easy integration with 3rd party Security systems/applications using web services & shopping functionalities. – Data encryption, secure audit trail, • – Social Media support. Includes blogs, compliance reports, etc. Facebook, Twitter, Linked-in, etc – Advanced access controls & secure access to information from legacy systems Content Repository, Search & Access – Content as a Service (CaaS) – Multi-lingual & multi-currency • accessible anywhere, anytime through single point of access & control support • – Flexibility in content editing – offline, online and update modes – Common, advanced workflow across all brands – Support for standard protocols - CIFS, WebDav, FTP and Web Services CIGNEX Datamatics Confidential 22
  • Benefits achieved using IBE - UXP • Increased RevPAR • Improved Guest experience – Personalized & focused guest experience – Ease of rolling out additional portals, based on business needs • Reduction in the TCO of the web sites and ECM – Over 50% reduction in AMC costs using Alfresco & Liferay Open Source solutions – Reduced storage cost due to centralized repository CIGNEX Datamatics Confidential 23
  • About CIGNEX Datamatics CIGNEX Datamatics Confidential 24
  • What Does CIGNEX Datamatics Do? In the last 11 years, CIGNEX Datamatics helped its clients save in excess of US$500 Million by leveraging Commercial Open Source Software across 200+ implementations Time Saving CIGNEX Datamatics Confidential 25
  • Where We Can Help Youweb content management portalsdocument management intranets records management e-commerce DAMdigital asset management social collaboration big data/analytics integration & ESB business intelligence mobile apps business process SAP/ ERP apps enterprise search ...more Open Source Center of Excellence (CoE) CIGNEX Datamatics Confidential 26
  • Alfresco Practice @ CIGNEX Datamatics Since 2005 – Global Platinum Partner • – Over 50 Implementations – Team of 70 Alfresco consultants – Created IP and Use Accelerators • Toolkit: Migration from Documentum 2010 Alfresco APAC 2010 Alfresco North America • Contract Lifecycle Management Partner of the Year Partner of the Year Achievements Alfresco “Recognized Developer” • Authored 4 Alfresco Books – 2010 Alfresco Partner of the Year – 2008 Best North American implementation of the Year – – 2007 WCM Implementation of the – Year CIGNEX Datamatics Confidential 27
  • Free Assessment OfferThis assessment enables companies to maximize existing IT assets andbuild a roadmap of the VETTED Open Source technology options that• Reduce software costs up-to 70%• Help generate opportunities for growth and serviceThe FREE Assessment Offer Includes: Situation Analysis Gap Analysis• Recommendations/Roadmap For more:•• CIGNEX Datamatics Confidential 28
  • Questions From the Audience? Making Open Source work for the Enterprise Presented By Jayesh Prajapati Hetal Prajapati Nirav Shah CIGNEX Datamatics Confidential 29