Alfresco + Kofax demo: Adaptive Case Management solution
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Alfresco + Kofax demo: Adaptive Case Management solution

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Alfresco + Kofax demo: Adaptive Case Management solution Alfresco + Kofax demo: Adaptive Case Management solution Presentation Transcript

  • Adaptive CaseManagement
  • Adaptive Case Management Hybrid Capture ECM Enabled BPM
  • An Insurance Claim•  Multiple people taking part –  Claims Handler, Broker and a Loss Adjuster•  Multiple documents that need to be captured and managed –  Crime Report, Invoice, Photographs, Multiple Reports•  Multiple Sources / Formats –  Both electronic and paper•  Complex business process
  • Solution Overview Claims Handler Loss Adjuster Broker Kofax Alfresco Mobile Mobile Capture Kofax Kofax TotalAgility Alfresco Transformation Alfresco CloudOn-premise Management CMIS/WS Export Connector And let’s not forget there’s an e-mail server allowing Enterprise to Cloud Sync notifications
  • Process Flow Claims Handler Broker Loss Adjuster Notify Insurer Create Claim Validate Claim Mobile Scan Upload PhotoWait for Documents Claim Complete Finalize Claim
  • Process Flow Claims Handler Broker Loss Adjuster Notify Insurer Create Claim Validate Claim Mobile Scan Upload PhotoWait for Documents Claim Complete Finalize Claim
  • Process Flow Claims Handler Broker Loss Adjuster Notify Insurer Create Claim Validate Claim Mobile Scan Upload PhotoWait for Documents Claim Complete Finalize Claim
  • Process Flow Claims Handler Broker Loss Adjuster Notify Insurer Create Claim Validate Claim Mobile Scan Upload PhotoWait for Documents Claim Complete Finalize Claim
  • Process Flow Claims Handler Broker Loss Adjuster Notify Insurer Create Claim Validate Claim Mobile Scan Upload PhotoWait for Documents Claim Complete Finalize Claim
  • Process Flow Claims Handler Broker Loss Adjuster Notify Insurer Create Claim Validate Claim Mobile Scan Upload PhotoWait for Documents Claim Complete Finalize Claim
  • Process Flow Claims Handler Broker Loss Adjuster Notify Insurer Create Claim Validate Claim Mobile Scan Upload PhotoWait for Documents Claim Complete Finalize Claim
  • Summary•  Kofax and Alfresco provide a joint solution –  Automate content rich business processes –  Intelligent document processing and remove manual steps –  Mobile enable business processes –  Extend collaboration to the cloud (secure extranet) –  Improve business efficiency and customer satisfaction
  • QUESTIONS?