ENTERPRISE	  CONTENT	  MANAGEMENT	                                   Alfresco Content.Gov 2012                            ...
ABOUT	  IMAGEWORK	  •  Enterprise	  Content	  Management	  Systems	  Integrator	  •  20	  year	  track	  record	  of	  bui...
NEW	  YORK	  CITY	  FIRE	  DEPARTMENT	  •  11,500	  Firefighters	  •  $1.5B	  Annual	  Budget	  •  Medical	  Division	  mon...
NEED	  FOR	  CONTENT	  MANAGEMENT	  –	  9/11	   Approximately 2,000 First Responders Injured
NEED	  FOR	  CONTENT	  MANAGEMENT	  –	  AFTERMATH	  11,500 Firefighters exposed to physical and emotional hazards at the d...
NEED	  FOR	  CONTENT	  MANAGEMENT	  -­‐	  EVERYDAY	  50 Firefighters injured in the line of duty daily
DR.	  DAVID	  PREZANT	  –	  FDNY	  CHIEF	  MEDICAL	  OFFICER	                            •    Co-­‐Director	  of	  the	  F...
FDNY	  MEDICAL	  DIVISION	  AND	  ENTERPRISE	   CONTENT	  MANAGEMENT	  TECHNOLOGY	  •  Line	  of	  Duty	  Injuries	  resul...
WWW.CLAIMCONNECT.US	  
ELIMINATE	  PAPER	  FORMS	  WITH	  E-­‐FORMS	                                 •  Vendors	  can	  submit	                  ...
RESEARCH	  FUNCTIONALITY	                                  •  Vendors	  rewarded	                                     with...
SECURITY	  OF	  INFORMATION	  •  Hosted	  on	  servers	  outside	  FDNY	  •  All	  traffic	  is	  SSL	  encrypted	  •  Sensi...
FDNY	  CLAIMS	  PROCESSING	  TODAY	  •  36%	  of	  claims	  filed	  electronically	  •  82%	  reducWon	  in	  claims	  proc...
WHERE	  WE	  ARE	  GOING	                  •  ClaimConnect	  Mobile	                  •  EMSConnect	  –	  Tracking	       ...
THANK	  YOU!	    KHANSAN@IMAGEWORK.COM	  
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Dr. David Prezant - Enterprise Content Management: New York City Fire Department

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Dr. David Prezant, FDNY, and Kevin Hansan, Imagework, showcase their Alfresco Case Study

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Dr. David Prezant - Enterprise Content Management: New York City Fire Department

  1. 1. ENTERPRISE  CONTENT  MANAGEMENT   Alfresco Content.Gov 2012 Presenters Kevin  Hansan   David  Prezant,  MD    -­‐  via  Skype     President   Chief  Medical  Officer   ImageWork  Technologies  Corp.   Special  Advisor  to  the  Fire  Commissioner  for  Health  Policy   khansan@imagework.com   Co-­‐Director  WTC  Medical  Monitoring  &  Treatment  Programs   914.396-­‐8616   New  York  City  Fire  Department       prezand@fdny.nyc.gov    
  2. 2. ABOUT  IMAGEWORK  •  Enterprise  Content  Management  Systems  Integrator  •  20  year  track  record  of  building  world-­‐class  vendor   independent  soluWons  •  55  employees  distributed  across  New  York,  and  Hyderabad,   India    •  Customer  deployments  in  North  America,  Europe  and  Asia,   requiring  24/7  support  across  9  Wme  zones  •  Numerous  awards  and  recogniWons  for  our  client  soluWons  •  Early  pioneer  of  the  Gov  2.0  movement  
  3. 3. NEW  YORK  CITY  FIRE  DEPARTMENT  •  11,500  Firefighters  •  $1.5B  Annual  Budget  •  Medical  Division  monitors  health  of  Firefighters  •  Firefighters  have  the  right  to  go  to  any  medical  services   provider  for  treatment  •  Medical  Division  processes  medical  claims  /  New  York  City   Government  Pays  
  4. 4. NEED  FOR  CONTENT  MANAGEMENT  –  9/11   Approximately 2,000 First Responders Injured
  5. 5. NEED  FOR  CONTENT  MANAGEMENT  –  AFTERMATH  11,500 Firefighters exposed to physical and emotional hazards at the disaster site
  6. 6. NEED  FOR  CONTENT  MANAGEMENT  -­‐  EVERYDAY  50 Firefighters injured in the line of duty daily
  7. 7. DR.  DAVID  PREZANT  –  FDNY  CHIEF  MEDICAL  OFFICER   •  Co-­‐Director  of  the  FDNY  World  Trade  Center  Medical   Monitoring  Program  and  the  Senior  Pulmonary   Consultant  for  FDNY     •  Member  of  the  InsWtute  of  Medicines  Commiaee  on   Personal  ProtecWve  Equipment  in  the  Workplace,  the   NaWonal  Fire  ProtecWon  AssociaWons  Health  and  Safety   Commiaee,  and  the  InternaWonal  AssociaWon  of   Firefighters  Redmond  Medical  Advisory  Board.     •  Professor  of  Medicine  at  the  Albert  Einstein  College  of   Medicine;  Director  of  Albert  Einstein  Medical  Schools   Pulmonary  Course  for  medical  students  and  the  Research   Director  for  their  Unified  Pulmonary  Division.   •  IniWated  a  mulW-­‐million  dollar  medical  monitoring  and   treatment  program  for  FDNY  firefighters  funded  by   FDNY,  the  Centers  for  Disease  Control  and  PrevenWon   (CDC)  and  the  NaWonal  InsWtute  for  OccupaWonal  Safety   and  Health  (NIOSH).   •  Principal  InvesWgator  for  the  FDNY  Data  CoordinaWng   Center  for  the  WTC  Medical  Monitoring  Program  and  is   on  the  Steering  Commiaee  for  the  WTC  Medical   Monitoring  Program.  
  8. 8. FDNY  MEDICAL  DIVISION  AND  ENTERPRISE   CONTENT  MANAGEMENT  TECHNOLOGY  •  Line  of  Duty  Injuries  results  in  “Long-­‐Term”  transacWons   (iniWal  treatment  through  physical  therapy  can  be  years)  •  60,000  Medical  claims  /  $15M  paid  annually  •  2000+  Medical  providers  •  Changing  workers’  compensaWon  reimbursement  rates  •  MulWple  payment  requirements  (NYC  Government  /  Federal   Government)  
  9. 9. WWW.CLAIMCONNECT.US  
  10. 10. ELIMINATE  PAPER  FORMS  WITH  E-­‐FORMS   •  Vendors  can  submit   industry  standard   medical  claims   (HCFA-­‐1500,  UB-­‐92,  and   UB-­‐04  )   •  Accepts  approved   procedure  codes  only   •  AutomaWcally  calculates   allowed  compensaWon   fees   •  Flags  duplicate  claims   •  Eliminates  keystrokes  for   FDNY  claims  examiners  
  11. 11. RESEARCH  FUNCTIONALITY   •  Vendors  rewarded   with  5  years  of   payment  history  at   procedure  code  level   •  Payment  Status   •  Inquiry  Messaging   System  
  12. 12. SECURITY  OF  INFORMATION  •  Hosted  on  servers  outside  FDNY  •  All  traffic  is  SSL  encrypted  •  SensiWve  data  encrypted  at  the  column  and  disk  level  •  Data  synchronizaWon  with  FDNY  internal  systems  leverages   448-­‐bit  encrypWon  and  compression    •  All  sign-­‐ins  require  two-­‐factor  authenWcaWon  via  SMS  or   email  •  Website  infrastructure  subject  to  independent  third  party   audits  
  13. 13. FDNY  CLAIMS  PROCESSING  TODAY  •  36%  of  claims  filed  electronically  •  82%  reducWon  in  claims  processing  Wme  •  20%  improvement  in  disbursement  efficiency  
  14. 14. WHERE  WE  ARE  GOING   •  ClaimConnect  Mobile   •  EMSConnect  –  Tracking   Hypothermia  VicWms   •  VendorConnect – Invoice Processing
  15. 15. THANK  YOU!   KHANSAN@IMAGEWORK.COM  
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