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SugarCRM + AlfrescoUsing CMIS to bring them together!                               ©2010 SugarCRM Inc. All rights reserved.
About Me… !   VP of Development !   @SugarCRM for 7+ years !   Berkeley Grad !   Previously worked @ Apple, Ariba, Adobe !...
What is SugarCRM?Why SugarCRM +Alfresco?How?
What is CRM?               Customer               Relationship               Management
CRM is about Customers
CRM is about Growing and  Retaining Customers
SugarCRM: The World’s Fastest Growing CRM Company                                 !   Business                            ...
11/3/11   ©2011 SugarCRM Inc. All rights reserved.   9
But why SugarCRM + Alfresco !      Actually SugarCRM + CMIS !      Bring Sanity to Document Overload !      Single Source ...
SugarCRM + ExternalAPI11/3/11     ©2010 SugarCRM Inc. All rights reserved.   11
SugarCRM + CMIS11/3/11    ©2010 SugarCRM Inc. All rights reserved.   12
What is CMIS? !   Content Management Interoperability Service          !   Repository to Repository          !   Applicati...
How…                    ©2010 SugarCRM Inc. All rights reserved11/3/11   (image http://enriquepascal.com/take-closer-look/...
We are hiring!!!! !   Developers Developers Developers!!!11/3/11          ©2010 SugarCRM Inc. All rights reserved.   15
Any Questions? majed@sugarcrm.com11/3/11    ©2010 SugarCRM Inc. All rights reserved.   16
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CASE-8 Integrating Alfresco with Sugar CRM

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CMIS (Content Management Interoperability Services) is an emerging Web Services integration standard that provides many benefits, including being language agnostic and decoupling web services and content. CMIS is becoming the best way to deliver integration with Alfresco, with a variety of benefits and capabilities. In this session SugarCRM Vice President of Engineering Majed Itani will use the SugarCRM-Alfresco integration project as a case study for developing Alfresco integrations. We will be showing how SugarCRM integrated with Alfresco using CMIS to bring the world’s fastest growing CRM and your favorite content platform together. We will show you the power and the flexibility of both platforms as we dive into the code.

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CASE-8 Integrating Alfresco with Sugar CRM

  1. 1. 1
  2. 2. SugarCRM + AlfrescoUsing CMIS to bring them together! ©2010 SugarCRM Inc. All rights reserved.
  3. 3. About Me… !   VP of Development !   @SugarCRM for 7+ years !   Berkeley Grad !   Previously worked @ Apple, Ariba, Adobe !   Just got married!!!11/3/11 ©2010 SugarCRM Inc. All rights reserved. 3
  4. 4. What is SugarCRM?Why SugarCRM +Alfresco?How?
  5. 5. What is CRM? Customer Relationship Management
  6. 6. CRM is about Customers
  7. 7. CRM is about Growing and Retaining Customers
  8. 8. SugarCRM: The World’s Fastest Growing CRM Company !   Business   The world’s fastest growing CRM company   $46M in financing from NEA, DFJ, & Walden Intl.   Founded April 2004; 150+ Employees; Cupertino, CA !   Market Traction   8,000+ customers in 80+ countries   800,000+ users on 80,000+systems   World’s 3rd largest CRM company (by user count)   220+ partners on five continents !   Growth/Momentum   Cash flow positive   Over 52% billings growth FY 2010 vs FY 2009   7 consecutive quarters of record growth   More than 2,200 new customers in FY 201011/3/11 Copyright ©2011 SugarCRM Inc. All rights reserved. 8
  9. 9. 11/3/11 ©2011 SugarCRM Inc. All rights reserved. 9
  10. 10. But why SugarCRM + Alfresco !   Actually SugarCRM + CMIS !   Bring Sanity to Document Overload !   Single Source Of Truth !   Systems Designed for True Content Management !   Powerful query syntax11/3/11 ©2010 SugarCRM Inc. All rights reserved. 10
  11. 11. SugarCRM + ExternalAPI11/3/11 ©2010 SugarCRM Inc. All rights reserved. 11
  12. 12. SugarCRM + CMIS11/3/11 ©2010 SugarCRM Inc. All rights reserved. 12
  13. 13. What is CMIS? !   Content Management Interoperability Service !   Repository to Repository !   Application to Repository !   Supports Folders and Documents !   Query language for searching documents !   Versioning, Revisions, ACLs, Discovery etc… !   Common between multiple vendors !   Authentication is NOT11/3/11 ©2010 SugarCRM Inc. All rights reserved. 13
  14. 14. How… ©2010 SugarCRM Inc. All rights reserved11/3/11 (image http://enriquepascal.com/take-closer-look/magnifying- 14 glass).
  15. 15. We are hiring!!!! !   Developers Developers Developers!!!11/3/11 ©2010 SugarCRM Inc. All rights reserved. 15
  16. 16. Any Questions? majed@sugarcrm.com11/3/11 ©2010 SugarCRM Inc. All rights reserved. 16

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