Really Simple Search - Alfresco

Really Simple Search Dr. Ian Howells, Alfresco CMO Alfresco www.alfresco.com View the recorded webinar here: tinyurl.com/simple-search

Agenda

The Front Office Knowledge Worker and the Mountain

The Cost to a Business of Poor Search

Commoditizing and Consumerizing Search

Searching Content

Alfresco Search

Alfresco Configuration

More Information

View the recorded webinar here: tinyurl.com/simple-search

The Front Office Knowledge Worker and the Mountain

80% of Information in a Company is Content

Growing at 75% a Year

Knowledge Workers spend 30% to 40% of their Time on Document Related Tasks

Fit Within the User’s Environment Content-as-a-Service

As Simple as a Shared Drive

As Simple as Email

As Simple as Google Search

Rules Automation

Zero-Footprint Client

Web 2.0 Client Integration

Web Search

Shared Drive Interface

Office Interface

Email Interface

Search

Version

Audit

Workflow

View the recorded webinar here: tinyurl.com/simple-search Rules Automation

The Search Syndrome

Can’t Find Documents

45% of Users find Gathering Information about another part of the Company a Challenge

Managers spend up to two hours a day searching for information

Can’t Find the Right Version

42% of Users Accidentally use the Wrong Information at least Once per Week

Easier to Search for Competitors Information

Only 31 percent said that competitor information is hard to get

Often Information is not Valuable

More than 50 percent of the information they obtain has no value to them

Content from Multiple Sources

On average 3 sources for information on competitors, customers, and projects

57% numerous sources causes difficulties

Information is not Distributed in Time to be Useful

59% miss valuable information everyday to to poor distribution

Shared Drive Interface Managers Say the Majority of Information Obtained for Their Work Is Useless Accenture Survey January 2007 View the recorded webinar here: tinyurl.com/simple-search

The Cost of Poor Search Poor search was the greatest single cause of reduced usability across intranets Search usability accounted for an estimated 43 percent of the difference in employee productivity between the best and worst intranets.” Intranet Usability, Nielsen Norman Group, November 2002 View the recorded webinar here: tinyurl.com/simple-search Heavy Searchers Medium Searchers Light Searchers Hours spent searching (annually) 1 150 50 38.7 Time saved by replacing poor search (%) 2 53.4% 53.4% 53.4% Time saved (hours per week, per user) 1.54 0.51 0.40 Value of time saved (per user per year) 3 $2,311 $770 $596 Value of time saved (for 500 users) $1,155,443 $385,148 $298,104 % ROI for 500 users 6,540% 2,113% 1,613% Payback period 11 days 33 days 42.6 days % ROI for 250 users 3,220% 1,007% 757% Payback period 22 days 66 days 85.2 days

Consumerizing Search Zero Training Search View the recorded webinar here: tinyurl.com/simple-search

Social Search Tagging, Rating and Trust

Search on Content

Search on Tags

Search on Opinions

Blur the Internal and External Enterprise Apps Search Engines My Identity News & Alerts Content Repos & Archives References Social Knowledge Taxonomy & Folksonomy Teams & Projects View the recorded webinar here: tinyurl.com/simple-search Feeds

Searching Content More than Just the Words

Content

Location – Folder

Properties

Searching Content Security and Lifecycle

Security

Lifecycle Management

Authoring Review Distribution Author Only Reviewers Only Everyone HR ONLY! View the recorded webinar here: tinyurl.com/simple-search

Searching Alfresco Website and Repository

As Simple as a Website

Standard Interface

Full Security

Zero Training

Office Integration and Search

Search

Preview

Tagging

Other Functionality

Space Browsing

Checkin/out

Create New

Version History

Properties

Workflow Tasks

Compare

Alfresco Client Search

Simple Search

Simple to Add Further Constraints to Reduce Hits

Secure Access

Security

Lifecycle

Alfresco Advanced Search and Options View the recorded webinar here: tinyurl.com/simple-search

Alfresco Taxonomy Based Search

Hierarchical Categories

Multiple Category Search

Combined with other Advanced Options

E.g. Find all

European Financial Products

From US Banking Divisions

That are Fixed Income Derivatives

Developed after January 2008

Contain Eastern Europe

Alfresco Distributed Search

Why

Corporate HR Repository

Corporate Standards

Corporate Standard Operating Procedures

Open Search

One at a Time

Alfresco

Multiple Alfresco Repositories

Alfresco Federated Search

Why

Competitive Analysis

Corporate Repository

Competitor Website

Competitor Blogs

Community Wiki

Open Search

One at a Time

Alfresco

Multiple Alfresco Repositories

Internal/External

Wikis

Blogs

Multi-Repository Search OpenSearch Client

Standards are Critical

Hundreds of Adaptors

or

RSS, Atom Supported Repositories

Wiki, Blogs

iGoogle Gadget

Content-as-a-Service

Search-as-a-Service

iGoogle Gadget

Standard Interface

Full Security

Zero Training

Alfresco Search Architecture Content Processes Services Services Full-text Indexes & Categories Storage Metadata DBMS View the recorded webinar here: tinyurl.com/simple-search App Server Web Applications Virtual File System WebDAV CIFS FTP Content Repository Business Process Engine CRM Web Services Portal Server Knowledge Portals High Availability Hot Standby

OpenSearch

Attributes – RDBMS

Title, Description, Author

Configurable

Content - Lucene

Adding Multiple Repositories to OpenSearch

tomcatwebappsalfrescoWEB-INFclassesalfresco emplatesapi

KeywordSearchDescription_view_opensearchdescription.ftl

KeywordSearchDescription_view_opensearchdescription.ftl

<?xml version="1.0" encoding="UTF-8"?>

<OpenSearchDescription xmlns="http://a9.com/-/spec/opensearch/1.1/" xmlns:alf="http://www.alfresco.org">

< ShortName>Alfresco IanDemo Repository</ShortName>

Distributed OpenSearch

Configuration

Web-api-config-custom.xml

tomcatsharedclassesalfrescoextension

Web-api-config-custom.xml

<engine label=" Alfresco Open Source Talk " proxy="opentalk">

<url type="application/ rss+xml ">

http:// blogs.alfresco.com/opentalk /os-query?s={searchTerms}&itemstart={startIndex?}&itempage={startPage?}&itemlimit={count?}

</url>

</engine>

<engine label=" Yahoo UK News " proxy="yahooUKNews">

<url type="application/ rss+xml ">

http:// uk.news.search.yahoo.com/news /rss?p={searchTerms}

</url>

</engine>

Summary

The End of the Enterprise Content Management Suite

Content-as-a-Service

Search-as-a-Service

Internal and External

Multiple Repositories, Multiple Sources

For all Users

Commoditization

Comsumerization

More Information

Upcoming Webinars

17 th July – Alfresco Web Content Management Deployment and Replication for High Scalability

24 th July - Records Management

On Demand Webinars

Content Community

White Papers

Tech Tips

Documentation

Sample Code

Sample Applications

Alfresco Enterprise Test Drive

On Demand

Download

Alfresco Labs Download

Getting Access to Alfresco 2.2 View the recorded webinar here: tinyurl.com/simple-search

Demonstration View the recorded webinar here: tinyurl.com/simple-search

Really Simple Search View the recorded webinar here: tinyurl.com/simple-search

Really Simple Search - Alfresco

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Notes on slide 1

3 Favorites & 2 Groups