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About Shimano
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Open Source and ECM – Our Perspective
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Open Source in the ...
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Why Open Source?
Wh...
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Shimano Case Study: Implementing Digital Asset Management
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Summary
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Summary: Lessons L...
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Q & A
CHICAGO, IL (HQ) DALLAS, TX
1920 Main Street
Suite 350
Irvine, CA 92614
(949) 838-1100
9393 West 110th Street
Bldg 51, Sui...
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Choosing Open Source ECM - Success Story with Shimano & Acquity Group

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http://tinyurl.com/43ktqq <--
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Listen to Shimano, an international manufacturer of cycling and fishing equipment, and Acquity Group, talk about the selection and implementation of Alfresco, an open-source based ECM software.
www.alfresco.com/about/events/ondemand <-- See the recorded webinar here.

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Choosing Open Source ECM - Success Story with Shimano & Acquity Group

  1. 1. p. 1 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com ACQUITY GROUP Open Source ECM: A Shimano Success Story May 14, 2008
  2. 2. p. 2 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Agenda » Open Source and ECM – Our Perspective (10 minutes) » Shimano Case Study (15 minutes) » Shimano Media Project Highlights (10 minutes) » Summary (10 minutes) » Q & A (15 minutes)
  3. 3. p. 3 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com About Shimano » Japanese company founded in 1921 » Headquartered in Sakai City, Osaka, Japan » Annual revenues 1.5 billion (USD) » Multiple sales/marketing/distribution/manufacturing offices around the world » Bicycle Components » Fishing tackle » Snowboard equipment » Cold-forging parts for the automobile-related industry
  4. 4. p. 4 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com About Acquity Group » End-to-end provider of strategy, technology and design solutions » Headquartered in Chicago with regional offices in Irvine, Scottsdale, Overland Park, and Dallas » Founded in 2001, and working with Shimano since 2002 » Over 300 customers » Alfresco Gold Partner
  5. 5. Open Source and ECM – Our Perspective
  6. 6. p. 6 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Open Source in the Enterprise » Enterprise Application & Integration gaining more popularity in the shift to OSS » 29% of companies using OSS in Content, Communications, and Collaboration, while 19% plan to use (Gartner 2007 Survey) DESKTOP APPS • Open Office • Mozilla Firefox • GIMP ENTERPRISE APPS • Alfresco ECM • JOOMLA • Magnolia WCM INTEGRATION • Mule • ServiceMix • Active MQ • OpenLDAP APP SERVERS • JBoss • Tomcat • Apache • Geronimo OS • Ubuntu • OpenSolaris • OpenSuse (Xen Virtualization) DATABASE • MySQL • Postgres • MaxDB • Ingres • Apache Derby
  7. 7. p. 7 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Why Open Source? Who identified and initiated the OS projects? » User driven demand; the business in the need of a new or improved solution while being fiscally responsible » Digital Asset Management (Alfresco) was the key project that started the current interest in open source solutions What justification, business case? » Best of breed application » Ensuring the proper mixture between proprietary solutions and open source solutions
  8. 8. p. 8 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Open Source in the Enterprise: What’s Our Position Openness A good mixture of both; open source and proprietary Community Try before full commitment
  9. 9. Shimano Case Study: Implementing Digital Asset Management
  10. 10. p. 10 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Shimano Case Study: Technology Stack » Web Technology Portfolio » Proprietary Web Content Management » Proprietary E-Commerce / B2B » Proprietary SOA Infrastructure » SQL Server Database » Windows 2003 OS » Integration with several ERP systems world-wide » Move to Open Source » Web Servers: IIS to Apache » Web Caching: Squid » Application services built on: Spring, Hibernate, Apache Commons… » Potential use of Open Source ESB Solutions
  11. 11. p. 11 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Shimano Case Study: What does Digital Asset Management mean to Shimano? A digital asset is content along with data about the rights of use. These assets can be text, documents, images, or other multimedia files.
  12. 12. p. 12 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Shimano Case Study: Digital Asset Management Objectives » Asset Management » Shimano had an immediate need to manage globally shared electronic documents and assets in a single repository. Previous methods included local hard drive storage, network drives, and email. » Asset Collaboration » Within the context of a project team, Shimano had the need for more effective ways to share and collaborate project documents. The absence of versioning and check-in/check-out facilities often led to multiple document revisions, overwriting of document changes, and unintended loss of content. » Asset Distribution » Shimano needed standardize distribution methods to internal and external parties. Previous methods included FTP, email, and snail mail.
  13. 13. p. 13 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Shimano Case Study: Digital Asset Management User Profiles » Targeted User Groups » Product Managers » Marketing » Engineering, IT, Warehouse Operations » Corporate » Shimano External Consumers » Dealers, OEMs, Distributors » 3rd Party Agencies » Media, Press
  14. 14. p. 14 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Shimano Case Study: Digital Asset Management Project Background » Vendor Selection Process Q4 2006 » Alfresco selected Q1 2007 » Phase 1 implementation through end of 2007 » Phase 2 Media Project Q1 2008 » Phase 3 Enhancements Q3-Q4 2008
  15. 15. p. 15 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Shimano Case Study: Alfresco’s Winning Combination » No named user license model » Extensible content and security model » Easier integration with 3rd Party Java software through Spring configuration » Desktop Integration through WebDAV & CIFS » Internationalization and Federated Searching » Double Byte support » Better product roadmap alignment with Shimano’s Digital Asset Management vision » Great community backing!
  16. 16. Shimano Media Project Highlights
  17. 17. p. 17 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Shimano Media Project Highlights: Overview Goal: To enable existing Alfresco investment to create connections both inside and outside the Shimano enterprise to deliver digital assets to the right people at the right time around the world… Outside Shimano » Dealers and OEMs » 3rd Parties (Advertising, Creative, Press, Media) » Customers Inside Shimano » Marketing » Customer Support » Product Development
  18. 18. p. 18 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Shimano Media Project Highlights: Media Architecture User Request REST URLXML Response HTML Web Application
  19. 19. p. 19 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Shimano Media Features: Alfresco Web Client
  20. 20. p. 20 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Shimano Media Features: Browsing
  21. 21. p. 21 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Shimano Media Features: Image Close-ups
  22. 22. p. 22 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Shimano Media Features: Search
  23. 23. p. 23 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Shimano Media Features: Search Results Filter
  24. 24. p. 24 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Shimano Media Features: Quick Downloads
  25. 25. p. 25 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Shimano Media Features: Add to Cart
  26. 26. p. 26 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Shimano Media Features: Transformations
  27. 27. p. 27 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Shimano Media Features: Download Zip File
  28. 28. p. 28 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Shimano Media Features: Content Description File
  29. 29. Summary
  30. 30. p. 30 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Summary: Lessons Learned » Get involved in the community » Share your experience, and collaborate on solutions » Understand how community (open and enterprise) discussions drive product features » Build your network from community members, vendor, and systems integrators » Do your research on the product support » Documentation – Wiki, forums, community vs. enterprise issue tracking/support » Issue resolutions » Issue escalation » Make sure vendor delivers a clear message on product roadmap and see if that roadmap aligns with your company’s vision
  31. 31. p. 31 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Summary: Lessons Learned » Adoption should include well-defined discrete projects » Quick Wins First » Evangelize and deploy to other departments/business units » Make early investments on » Information Architecture » Governance » Application Architecture » Process and governance is an evolution » Culture Shift » New processes » End user on-boarding (resistance) – I’m too busy… » Establish a communications plan
  32. 32. p. 32 © 2007, 2008 Acquity Group, LLC | Confidential and proprietary information | www.acquitygroup.com Summary: Our Position Openness A good mixture of both; open source and proprietary Community Try before full commitment
  33. 33. Q & A
  34. 34. CHICAGO, IL (HQ) DALLAS, TX 1920 Main Street Suite 350 Irvine, CA 92614 (949) 838-1100 9393 West 110th Street Bldg 51, Suite 500 Overland Park, KS 66210 (913) 451-6906 7025 North Scottsdale Rd. Suite 170 Scottsdale, AZ 85253 (480) 361-0800 500 West Madison Suite 2200 Chicago, IL 606061 (312) 427-2470 Tollway Plaza Center 15950 North Dallas Pkwy Suite 400 Dallas, TX 75248 (972) 361-8020 IRVINE, CA OVERLAND PARK, KS SCOTTSDALE, AZ www.acquitygroup.com Julian Lambert Shimano julian@shimanoweb.com Emil Loreto Acquity Group emil.loreto@acquitygroup.com Do you Alfresco? See Alfresco run, learn more, or download a trial: www.alfresco.com
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