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DELIVERY OF LIBRARY SERVICES VIAMOBILE DEVICESBY A DA M WAT S O N
OVERVIEW • Why do we need to provision mobile access? • The Leeds Met Library Mobile Investigation Method Survey Results Recommendations
GENERAL BACKGROUND • Smart phones and tablet devices • Mobile internet access and wireless hotspots • In the UK 91% of adults own a mobile phone • 27% of adults own a smartphone • 47% of teenagers own a smartphone • Smartphone Market share • Android 28% • iPhone 26% • BlackBerry 14%
UK MOBILE DEVICE RESEARCH Phone Smartphone No Phone
HIGHER EDUCATION BACKGROUND 2011 survey of Edinburgh University Students found that: • 67% of students owned a smartphone • Only 16% of students had no form of mobile internet access.
METHODOLOGYCatalogue • All services owned by LLI • Services that are accessed via Library servicesConsult • With students on the importance of each service via a surveyInvestigate • Other HE and non-HE mobile implementations • Technical solutions for each serviceRecommend • Low/no cost quick fixes • Medium to long term solutions; resources and institutional collaboration.
SURVEY CONCLUSIONS• Overwhelming feeling against charging for Apps• Students feel we should already have mobile access• Most of our students use iPhone, Android or Blackberry.• The five most important services are; Timetables, Emails, X-stream VLE, X-stream Portal and Library Catalogue• Other feedback mentioned Wi-Fi, Single Sign- On, Results Online, Mobile Printing and Simplicity…