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  • 1. Autumn 2010 to Spring 2011 Including Christmas, New Year & Easter Coach Holidays NTE RA TI E VA NCRE ED GUA TH Departures from AS Y NO BEAT WE PA E ES A UG ! THE the NORTH EAST N VATMA SU G IF Y RC 31 HAR U O E BO R OK B EFO Exceeding your expectations with quality, value for money coach holidays!
  • 2. Exceeding your expectations GREAT HOTELS IN Dinner GREAT LOCATIONS Starters Chilled Orange Juice or Apple Juice Prawn Cocktail Leisureplex Hotels Creamy Mushrooms on a garlic crouton Vegetable Soup Most of our holidays are to our own group of 19 Leisureplex Hotels. *** All are character buildings with their own unique appeal but you will Main Course Traditional Roast Beef with Yorkshire know immediately you are in one of our hotels by the consistently high Pudding and Horseradish Gravy standards of bedrooms and bathrooms, the excellent menus and above Oven Baked Fillet of Lemon Sole all the warmth of welcome from our friendly professional staff. with a light dill sauce Welcome to Alfa Freshly Prepared Seasonal Salad with Potatoes of the Day with or without Plenty of Entertainment Dressing and a Choice of Roast Ham, 2010 saw us acquire two more hotels: the All of our Leisureplex Hotels offer entertainment at least four evenings Cheese or Tuna Chef’s Special of the Day Seabank Hotel in Porthcawl and the Royal each week (usually five evenings) at no extra charge to our guests. Vegetarian Option Norfolk Hotel in Bognor Regis. Both are Most other UK hotels offer entertainment on several evenings (see hotel Served with: Roast Potatoes Buttered Seasonal cabbage landmark buildings which help to define the descriptions for details). Diced Swede *** resorts in which they are situated. In many Dining in Leisureplex Hotels Puddings ways they symbolise what Alfa is all about: Good food is one of the most important considerations in an hotel and a Seasonal Fruit Crumble with Custard, Ice Cream or Fresh Cream spacious comfortable hotels of great character great deal of thought goes into the design of our menus. We provide a full Lemon Meringue Pie British & Continental Cheeses with in outstanding seaside locations, well British Breakfast. Light two course lunches are included on some spring Accompaniments appointed rooms, generous public areas, good and autumn holidays and sandwiches and packed lunches can also be Ice Cream selection provided at a modest additional cost. In the evening, relax with our Fruit Salad food and above all, a warm welcome. substantial four course menus with plenty of choice and a selection of *** Tea or Coffee There is nothing quite like a seaside break to wines available. Typical dinner menu (right): lift the spirit and recharge the batteries. But it is not just about the seaside: if you are looking for beautiful scenery or cultural interest, both Porthcawl and Bognor Regis have plenty to offer with nearby National Parks, stately homes and lots of other attractions. If you have never experienced a coach holiday before, you’re in for a treat. There is nothing which combines interest and relaxation quite as successfully as a coach holiday. Sit back as our experienced drivers ensure your safety and whisk you away to some of the best holidays you will ever experience. And you don’t have to worry about harming the environment. Not only are coaches the safest form of transport but they are also one of the greenest! On behalf of the entire Alfa team I’d like to say BOOKING IS EASY! a big thank you to our loyal guests who return There are three simple ways to book one of our holidays: to us year after year. And if you’ve never travelled with Alfa before, we look forward to 1. Call our Reservations Centre Simply telephone our local call rate number 08451 305666 and one of our friendly, welcoming you on what we know will be a fully trained reservations staff will give you details of all available holidays. memorable holiday. Please be assured that Our offices are open: once you have experienced Alfa, you’ll never Monday-Friday 9.00am-5.30pm want to travel with anyone else. Saturday 9.00am-5.00pm Sunday 10.00am-4.00pm Paul Sawbridge If you wish to confirm the booking, complete the booking form and forward it to us with your cheque for the Managing Director deposit within three days. 2. Approved Travel Agents Many clients benefit from the assistance given by their local travel agent and our holidays can be booked at most Alfa Travel of the better travel agents. To book through an agent, please go to the agent who supplied your brochure. Euxton Lane, Chorley, PR7 6AF Tel: (08451) 305666 3. Internet Booking If you have access to the Internet, the easiest way to book our holidays is via our web site. All of the information Fax: (08451) 303777 in this brochure - and a great deal more besides - is also available there. You can also find late breaking offers, email: some of which are only available if you book on the internet. Why not take a look? Our web site is totally secure and fully bookable using your credit or debit card with instant print outs available showing your full holiday details. You can also use it to order a brochure or send us an e-mail. The address is For all three booking methods we issue a postal confirmation showing your seats, rooms, picking up point and time within seven days of receipt of your booking form. 2 Online Call 08451 305666 Visit your local travel agent
  • 3. with quality, value for money coach holidays! EXCELLENT SERVICE SUPERB VALUE Personal, Friendly Service More for your Money If you have travelled with us before, you will already know how good Because of our low advertising, administrative and our service really is – we try that little bit harder and pride ourselves sales costs, our holidays are generally significantly on the high standards provided by both our administrative staff and cheaper than those of our competitors. They also by the coach drivers who are so important to your holiday usually include a more extensive range of enjoyment. From the moment you make your first enquiry to the day excursions as part of the holiday price. Most 5 and you return we will offer you the very best service. 7 day holidays in the autumn and spring also include lunches on free days in your resort – just Great Drivers think what a saving this can represent! We are proud of our coach drivers, most of whom have worked with us for many years. They are all carefully vetted both for their driving ability and their attention to our customers’ needs. In addition they undergo regular in- Child Reductions service training to keep them at the very top of their profession. Why not take your children or grandchildren with you? The following reductions apply on UK holidays Reliable Coach Operators to children sharing a room with at least one adult: Most of our holidays are operated by our own fleet of modern luxury coaches, over 50% of which have on board No. of Days: 3 4 5 7 8 washroom and all of which are air conditioned. We supplement these with vehicles provided by a select group of Child aged 0-2 £30 £45 £60 £90 £105 our most reliable industry partners. We are members of the Confederation of Passenger Transport, the Coach Child aged 3-11 £20 £30 £40 £60 £70 Tourism Council and Coach Marque – bodies established to encourage standards of excellence in our industry. (Child reductions also apply to Self Drive holidays but not Continental Tours.) Prices You Can Rely On Our policy is one of “everyday low prices”. TRAVEL OPTIONS Occasionally we may offer a discount on some departures, but we guarantee: Local Pick Up Points  Our pricing is simple and straightforward with The majority of our holidays use our famous “feeder” no hidden extras. system which provides a huge range of pick up points from  We will not levy any fuel or currency towns throughout the North East, so there is normally a surcharges after you have booked your holiday. joining point within a few miles of your home (see page 4).  Discounts are only available on the internet Direct Join Holidays  Discounts are very selective and are limited to a maximum of 10% of the holiday value Our Direct Join option provides an even more convenient (so there is no risk of finding you are sitting way to join some of our shorter holidays. See page 12 for next to somebody who has paid much less details. than you have).  Prices in this brochure were originally Self Drive published before the increase in VAT to 20% for Though there is nothing quite as relaxing as travelling by coach, sometimes the dates do not fit your schedule or 2011 departures. However, we guarantee you just fancy taking the car for a change. Our Self Drive programme provides packages of 3, 4 or 7 night holidays to pay the extra VAT on your behalf if you book at our Leisureplex Hotels. Full details can be found on page 13. your 2011 holiday before 31 August 2010 THE RIGHT HOLIDAY SAFE & SECURE FOR YOU Financial Security We are fully bonded tour operator members of the Room Types Association of British Travel Agents, so you can All of the hotel rooms included in our programme have be sure that all payments made to us in advance private bath or shower and WC. A limited number of of your holiday are fully protected. single rooms is available at each hotel but there is always huge demand for these and we advise early booking. Look out for the Special Offers when there is Holiday Insurance no charge for single rooms. IIt is vital that you are covered by adequate personal insurance when you travel. The Sea View Rooms Special Requests insurance policy we offer is very competitive If you require a ground floor room or prefer a special and has no age restrictions. For full details see Many of the hotels featured in this brochure now offer diet or have any other request which you feel the hotel page 15. the opportunity to book a guaranteed sea or loch view should know about, please ensure you write the at a small additional charge. information on your booking form (or indicate that Quieter Rooms option when booking on our web site). We guarantee to pass this information on to the hotel although Some resorts can be lively places, so if you live in a we can never guarantee that such special quiet area, don’t forget to request a quiet room when requests will be met. If you are mobility impaired or you book your holiday. have other special needs, please write or e-mail our Customer Care Department No Smoking in Hotels for assistance in ensuring your needs can be met. For Smoking is prohibited on all coaches and in the public the latest information regarding special needs, please areas of all hotels. All of our Leisureplex Hotels also see the “Frequently Asked Questions” section of our prohibit smoking in the hotel bedrooms. web site. Online Call 08451 305666 Visit your local travel agent 3
  • 4. Local Pick-up Points Feeder Services For all tours (except those described on page 12) clients are conveyed by feeder services between their joining point and Durham Services at Bowburn on the A1(M). Approximate timings are as follows: Outward: 9:15am Return:5.00pm Pick up times are finalised 14 days prior to departure and will be indicated on your travel ticket. Clients booking less than 14 days prior to departure may be offered a restricted choice of pick up points. Choosing Your Joining Point Please consider the relative locations of your joining point, the interchange and your eventual destination. It is possible to get from all joining points to all destinations but some combinations are not advisable. For example, we do not recommend anyone living north of Newcastle using the feeder system to travel to Scotland because the feeder journey takes you first to Bowburn before returning north again. Please note: The feeder coach may not necessarily show the destination to which you are travelling – please check with driver. On some occasions taxis may be used to provide the feeder service from some points. Joining Points from Durham Services at Bowburn Interchange Cleveland Durham (continued) Billingham Brotton Shildon Spennymoor 5 DAYS Eston Guisborough Hartlepool Marske Middlesbrough Stanley Northumberland Ashington Bedlington Blyth Breakaways 134 fr £ Per Pers on Norton Cramlington Ormesby Morpeth Redcar Prudhoe Saltburn Scotch Corner* Tyne & Wear Tour Choice Sedgefield Blaydon Gateshead Resort Hotel Code Full Day Excursions Included (unless stated) Skelton Stockton Houghton le Spring Weston-Super-Mare Anchor Head 5100NE 1. Cheddar Gorge & Wells 2. Bath Jarrow Ilfracombe Imperial 5110NE (Autumn) 1. Minehead & Dunster 2. Bideford & Clovelley North Yorkshire Newcastle upon Tyne Northallerton* Ilfracombe Imperial 5110NE (Spring) 1. Dunster & Lynton 2. Barnstaple & Bideford North Shields Newquay & Eden Eliot 5132NE 1. Poldark Country & St Ives 2. Eden Project (Entrance Included) Durham South Shields St Ives Cottage 5135NE 1. Newquay & Poldark Country 2. Penzance & Land’s End Bishop Auckland Sunderland Bowburn Wallsend Torquay Regina 5150NE/5151NE 1. Plymouth & Buckfast 2. Teignmouth & Exeter (Durham Services) Washington Exmouth Cavendish 5155NE 1. Sidmouth & Seaton 2. Exeter & Teignmouth Chester le Street Whitley Bay Weymouth Russell* 5165NE 1. Poole & Bournemouth 2. Dorchester and Bridport Consett Bournemouth Devon Towers 5170NE 1. Salisbury & Lyndhurst 2. Weymouth & Portland Darlington *Northallerton and Isle of Wight - Sandown Bayshore 5195NE 1. Newport 2. Cowes Durham Scotch Corner are 1. Rosemary Vineyard, Ryde & Cowes Ferryhill en route joining points Isle of Wight - Shanklin Langham Court* 5202NE 2. Carisbrooke Castle & Godshill Newton Aycliffe available for Bognor Regis Royal Norfolk 5205NE 1. Chichester & Arundel 2. Brighton & Lewes Peterlee southbound British Eastbourne Queens 5215NE 1. Brighton & Lewes 2. Hastings & Rye Seaham tours only. Gt Yarmouth New Beach 5260NE 1. Norwich & Lowestoft 2. Cromer & Sheringham Cromer Hotel De Paris 5265NE 1. Gt Yarmouth & Wroxham 2. Sheringham & Norwich Skegness Royal 5272NE 1. Lincoln 2. Boston & Spalding Scarborough Cumberland 5277NE/5276NE 1. North York Moors & Whitby 2. Bridlington & Beverley Lakes & Dales Broadway* 5302NE 1. Lake District 2. Yorkshire Dales Blackpool Cliffs* 5307NE 1. Southport 2. Ribble Valley & Skipton 1. Southern Peak & Crich Derbyshire Dales Portland* 5317NE 2. Northern Peak, Bakewell & Chatsworth House (Entrance Included) Isle of Man Hydro* 5592NE 1. North Island 2. South Island Llandudno Hydro 5350NE 1. Betws-y-Coed & Conwy 2. Caernarvon & Snowdonia Criccieth & Snowdonia George IV 5365NE 1. Caernarvon & Snowdonia 2. Ffestiniog, Harlech & Porthmadog Tenby Giltar* 5380NE 1. Fishguard & St Davids 2. Laugharne & Carmarthen Porthcawl Seabank 5386NE 1. Cardiff & Museum of Welsh Life 2. Swansea, Mumbles & the Gower Dunoon Selborne 5410NE 1. Oban 2. Callander and Loch Lomond Fort William Croit Anna 5432NE/5433NE 1. Oban 2. Isle of Skye Isle of Skye Kings Arms* 5442NE 1. Portree & Uig 2. Armadale (half day) 3. Bracadale & Dunvegan Inverness & J.O’Groats National* 5467NE 1. Ullapool & Loch Maree 2. Inverness & Nairn Glenshee Sp. of Glenshee* 5547NE 1. Braemar & Ballater 2. Blairgowrie & Perth 3. Pitlochry (half day) Trossachs & Stirling Dreadnought* 5537NE 1. Trossachs & Stirling 2. Crieff *Denotes a non-Leisureplex hotel. These do not include lunch on free day in resort and supplement prices also vary. Please ask for details. 4 Online Call 08451 305666 Visit your local travel agent
  • 5. in £s per Tour Prices person Autumn 2010 Special Alfa Offers Depart Monday - Return Friday Sept Sept Oct Oct Oct Oct Resort Hotel Code 20 27 4 11 18 25 Free Drinks on Pre-Easter Holidays Ilfracombe Imperial 5110NE - - 154 - 154 - FREE Enjoy a complimentary glass of wine or beer or a soft drink with dinner every St Ives Cottage 5135NE - - - 154 - 154 evening on tours returning prior to Torquay Regina 5150NE - 164 - 154 - 154 Easter at all of our Leisureplex Hotels. Exmouth Cavendish 5155NE - - - - 164 - Pre-Easter Single Savers Weymouth Russell* 5165NE - - - 189 - - No single supplements on holidays IOW-Sandown Bayshore 5195NE - 159 - - - - SAVE returning prior to Easter at any of our IOW-Shanklin Langham Court* 5202NE - 199 - 194 - - Leisureplex Hotels regardless of when Bognor Regis Royal Norfolk 5205NE 179 - - - - - you book the holiday. Double rooms used Eastbourne Queens 5215NE - 164 - 159 - 159 as singles are charged only a standard Gt Yarmouth New Beach 5260NE - - - - - 156 single supplement on these dates. Skegness Royal* 5272NE - - 179 - - - Early Booking Single Saver D’shire Dales Portland* 5317NE - 229 - - - - No single supplement at our Leisureplex Scarborough Cumberland 5277NE - - 164 - 159 - SAVE Hotels on Weekender, Breakaway Blackpool Cliffs* 5307NE - - 219 - - - or Weekaway holidays provided you Isle of Man Hydro* 5592NE 269 - - - - - book your Spring reservation before Llandudno Hydro 5350NE - 164 - - - - 31 January or your Autumn reservation Criccieth George IV 5365NE - - 169 - - - before 31 July. Dunoon Selborne 5410NE 169 - - 154 - - Free Afternoon Teas at Ilfracombe Fort William Croit Anna 5432NE - - - - - 169 FREE & Dunoon Free afternoon tea with cake or biscuits Isle of Skye Kings Arms* 5442NE - 244 - - - - on days in resort (not on excursion days) Glenshee Sp. of Glenshee* 5547NE - - 199 - - - at Imperial and Selborne hotels during Supplements per person: Sea/Loch View £16 • Single Room £23 • Double/Twin as Single £46 October, November, March and April. *Denotes a non-Leisureplex hotel. These do not include lunch on free day in resort and supplement prices also vary. Please ask for details. in £s per Tour Prices person Spring 2011 What Alfa Includes Dep Mon/Sat - Ret Fri/Wed Feb Feb Feb Mar Mar Mar Mar Apr Apr Apr Apr Apr Resort Hotel Code 14 21 28 7 14 21 28 4 11 18 25 30  4 nights’ dinner, room and breakfast Departure Days Depart Mon Mon Mon Mon Mon Mon Mon Mon Mon Mon Mon Sat  Rooms with private facilities Weston-S-M Anchor Head 5100NE - - 139 - - - - - - - - -  Entertainment at least two evenings Ilfracombe Imperial 5110NE - - - - 149 - - - - - 164 174  Lunches on one free day in resort at Newquay Leisureplex Hotels (October-April) & Eden Project Eliot 5132NE - - - - - - 164 - - 159 - 199  Coach travel from local pick up points listed St Ives Cottage 5135NE - - - - - 154 - - - - - - on page 4 Torquay Regina 5151NE - 144 - - 149 - - 159 - - 164 -  2 Full Day Excursions Exmouth Cavendish 5155NE - 149 - 149 - - - - 164 - - - Weymouth Russell* 5165NE - - 149 - - - - - - - - - Bournemouth Devon Towers 5170NE - - 139 - - - - - - - - - IOW - Sandown Bayshore 5195NE - - - - - - - - - 159 - - Bognor Regis Royal Norfolk 5205NE - - - 149 - - - - 164 - - - Eastbourne Queens 5215NE 139 - - - 154 - - - - - 169 - Gt Yarmouth New Beach 5260NE - - - - - - - - - 159 - - Cromer De Paris 5265NE - - - 144 - - - - - - - - Scarborough Cumberland 5276NE - 144 - 144 - - - 159 - - 164 - Lakes & Dales Broadway* 5302NE - - - - - - - - - - 169 - Blackpool Cliffs* 5307NE - - - - - - 159 - - 159 - - Isle of Man Hydro* 5592NE - - - - - - 234 239 239 - - - Llandudno Hydro 5350NE 134 - 139 - - 154 - 159 - - 164 - Criccieth George IV 5365NE - - - - - 154 - - 159 - - - Tenby Giltar* 5380NE - - - - 159 164 - - - - - - Porthcawl Seabank 5386NE - - - - - - - - 164 - Dunoon Selborne 5410NE - - - - 149 - - - - - 164 - Fort William Croit Anna 5433NE - - - - - - 159 - - - 164 - Ullapool & Inverness** National* 5467NE - 154 - - - 164 - - 169 - - - Trossachs Dreadnought* 5537NE - - - - - - - - - - 174 - & Stirling Supplements per person: Sea/Loch View £18 • Single Room £24 • Double/Twin as Single £48 *Denotes a non-Leisureplex hotel. These do not include lunch on free day in resort and supplement prices also vary. Please ask for details. **Dingwall holidays in February & March are “All Inclusive” and include entertainment and free drinks each evening from 8.00pm until 11.00pm (House brands of wine, spirits, lagers and beers, not cocktails or bottle beers) plus 1 lunch in resort. Online Call 08451 305666 Visit your local travel agent 5
  • 6. 7 DAYS Weekaways Easter fr £ 209 Per Pers o n Weekenders 4 DAYS fr £ 154 Per Pers on What Alfa Includes Special Alfa Offers  6 nights’ dinner, room and breakfast Early Booking Single Saver  Rooms with private facilities No single supplement at our  Entertainment at least four evenings SAVE Leisureplex Hotels on Weekaway  Coach travel from local pick up points holidays provided you book your Spring listed on page 4 reservation before 31 January or your  3 excursions as listed Autumn reservation before 31 July. Tour Choice Resort Hotel Code Excursions Included (H denotes half day and F denotes full day) What Alfa Includes Ilfracombe Imperial 112NE/113NE Dunster & Minehead (F), Bideford & Gt Torrington (F), Barnstaple, Lynton & Lynmouth (F)  3 nights’ dinner, room and breakfast Newquay Eliot 132NE Poldark Country & St Ives (F), Eden Project (Entrance Included) (F), Padstow (H)  Rooms with private facilities Exmouth Cavendish 157NE Sidmouth & Seaton (F), Teignmouth & Dawlish (F), Dartmoor & Torquay (F) IOW - Sandown Bayshore 197NE Osborne House & Cowes (F), Alum Bay & Godshill (F), Rosemary Vineyard & Ryde (H)  Coach travel from local pick up points listed on Eastbourne Queens 217NE/219NE Tunbridge Wells (F), Battle & Rye (F), Brighton (F) page 4 Gt Yarmouth New Beach 262NE/263NE Norwich (F), Lowestoft & Suffolk Villages (F), Cromer & The Broads (F)  2 half day excursions Ft Will. & Skye Croit Anna 432NE Mallaig (F), Isle of Skye (F), Oban (F)  Departs Good Friday, returns Easter Monday *Supplement prices vary for these hotels. Please ask for further details. in £s per Tour Prices person Autumn 2010 Spring 2011 Resort Hotel Code Sep 19 Sep 26 Apr 10 May 01 Depart Sun Sun Sun Sun Departure Days Return Sat Sat Sat Sat Ilfracombe Imperial 112NE/113NE 249 - 209 234 Newquay & Eden Project Eliot 132NE - 254 - - Exmouth Cavendish 157NE - 249 - - Isle of Wight - Sandown Bayshore 197NE 269 - - 264 Eastbourne Queens 217NE/219NE 294 - - 239 Gt Yarmouth New Beach 262NE/263NE 254 - - - Fort William Croit Anna 432NE - - 219 - Supplements per person: Autumn – Sea/Loch View £22 • Single Room £29 • Double/Twin as Single £58 Spring – Sea/Loch View £24 • Single Room £30 • Double/Twin as Single £60 Special Alfa Offers Early Booking Single Saver No single supplement at our Leisureplex Special Weekaways Newquay, Falmouth Weston, Ilfracombe Exmouth, Eastbourne St Ives, Torquay SAVE Hotels provided you book your Spring for Groups Bognor Regis Bournemouth holiday before 31 January. Scarborough Isle of Wight Many groups Llandudno Gt Yarmouth like to arrange Prices in £s Criccieth, Porthcawl Cromer a slightly longer per person Fort William Dunoon in £s per holiday than the Easter Weekenders – 4 Days person Autumn 2010 5 Day Breakaways Sept 27 248 241 Depart Friday 2nd April Return Easter Monday 5th April 2010 we offer Oct 4 236 229 Half Day Exc. throughout most Oct 11, 18 230 223 Resort Hotel Code Included Price of the spring and autumn period and these Oct 25 236 229 Exmouth Cavendish 4155NE 1. Exeter 154 7 day holidays are the ideal solution for Spring 2011 2. Seaton groups looking for such a break. Mar 13, 20 213 206 1. Cromer Gt Yarmouth New Beach 4260NE 154 2. Lowestoft They include 6 nights dinner, room and Mar 27 218 211 Apr 3 223 216 1. York breakfast plus coach travel from your chosen Scarborough Cumberland 4275NE 154 2. Bridlington local joining point, three excursions and Apr 10 228 221 1. Inveraray entertainment on at least four evenings. Apr 17 233 226 Dunoon Selborne 4410NE 154 2. Tignabruaich Apr 24 239 232 Because we feature only our own Leisureplex Ft William Croit Anna 4430NE 1. Glencoe 154 Hotels, you can be sure of the warm welcome, Supplements per person: 2. Fort Augustus 2010: Sea/Loch View £22; Single £29; Double/Twin as Single £58 Supplements per person: quality and reliability for which our hotels 2011: Sea/Loch View £24; Single £30; Double/Twin as Single £60 are famous. Single Room £20; Sea/Loch View £12; Double/Twin as single £40 6 Online Call 08451 305666 Visit your local travel agent
  • 7. 5 DAYS fr £ 166 Festive Specials Per Pers on The idea of these Festive Specials is that you get into the feeling of Christmas, relaxing and enjoying good food and entertainment. The bonus is that because it is not quite Christmas, our entertainment and labour costs are much lower and we are able to pass this on in the form of significantly lower prices. The New Year Specials represent a truly exceptional bargain - only 3 nights before the actual New Year, yet priced at little more than half the cost! in £s per Christmas Festive Specials 2010 person What Alfa Includes Depart Monday & Return Friday Nov Nov Nov Nov Nov Dec Dec All Festive Specials Resort Hotel Code 1 8 15 22 29 6 13  Rooms with private facilities Weston-S-Mare Anchor Head WXSNE 166 - - - - 169 -  2 resort lunches at Leisureplex Hotels Ilfracombe Imperial IXSNE - 166 - 169 - - -  Festive Entertainment Programme Torquay Regina TXSNE 166 - - - 169 - -  Festive menus  Coach travel from local pick up points listed Exmouth Cavendish EXXSNE - 166 - 169 - - - on page 4 Bournemouth Devon Towers BXSNE - - 169 - - - - Christmas Festive Specials IOW-Shanklin Langham Court* 5202NE - - - - 179 - -  4 nights’ dinner, room and breakfast Eastbourne Queens EXSNE - - 169 - 169 - -  1 half day excursion and 1 full day shopping Folkestone** Grand Burstin* 5232NE 179 179 179 - - 179 - excursion (Folkestone shopping trip is to France Gt Yarmouth New Beach GXSNE - 166 - - 169 - - – passport required) Skegness Royal* 5272NE - - - - 189 - - New Year Festive Specials Scarborough Cumberland SCXSNE - - - 169 - 169 -  3 nights’ dinner, room and breakfast Southport Prince of Wales 5312NE - - 179 - 179 - -  2 half day excursions Lakes & Dales Broadway* 5302NE - - 179 - - - - Blackpool Metropole* 5307NE 179 159 159 159 159 - - in £s per Llandudno Hydro LXSNE 166 166 169 169 169 169 169 New Year Festive Specials 2010 person Porthcawl Seabank PXSNE - - - 169 - - 169 Depart Monday 27 Dec. Return Thursday 30 Dec 2010. Dunoon Selborne DXSNE 166 166 169 169 169 - - Resort Hotel Code Price Oban Regent* 5427NE - - 179 - 179 - - Eastbourne Queens ENYSNE 144 Fort William Croit Anna FWXSNE 166 166 169 169 169 169 - Scarborough Cumberland SCNYSE 144 Inverness & Ullapool National* 5467NE - - - - 164 - - Dunoon Selbourne DNYSNE 144 Glenshee Spittal of Glenshee* 5547NE - - - - 169 - - Supplements (per person) Sea/Loch View £12 Supplements per person (Leisureplex Hotels): Single Room Supplement £23; Double/Twin used as Single £46; Sea or Loch View £16 Single Room £20 *Denotes a non-Leisureplex hotel. These do not include lunches in resort. Supplement prices also vary. Please ask for further details. Double/Twin as Single £40 **Folkestone Shopping Excursion is to France and requires a passport. Online Call 08451 305666 Visit your local travel agent 7
  • 8. 4 DAYS fr £ 249 Per Pers o n 5 DAYS fr £ 334 Per Pers o n Christmas & New Year Breaks What Alfa Includes Christmas Programme New Year Programme  Christmas – 4 nights’ dinner, room 23rd DECEMBER 30th DECEMBER and breakfast with 3 resort lunches Sherry reception on arrival followed by dinner and Glass of sherry on arrival followed by dinner and  New Year – 3 nights’ dinner, room dancing. an evening of entertainment. and breakfast with 2 resort lunches CHRISTMAS EVE NEW YEAR’S EVE  Rooms with private facilities Morning excursion. Competitions after lunch. Gala Morning excursion followed by lunch and an  Full programme of festive entertainment dinner followed by dancing and entertainment. afternoon to relax or stroll around the resort. Dinner and an evening of entertainment until the  Festive menus throughout your stay CHRISTMAS DAY Morning competition to guess the weight of the early hours with spot prizes, games and a glass  Coach travel from local pick up points listed of bubbly to welcome in the New Year. on page 4 Christmas Cake. Traditional Christmas lunch with “Santa” and presents. Afternoon tea and games. NEW YEAR’S DAY  2 half day excursions Dinner followed by dancing and entertainment. A relaxing morning with a Grand New Year’s Day BOXING DAY Brunch from 9.00am until noon replacing our Morning excursion. Pre-lunch glass of punch normal breakfast service. Afternoon excursion followed by Grand Boxing Day Lunch. Evening followed by dinner, farewell dance and fancy dress dinner and fancy dress farewell dance (please with prizes (please bring a costume). bring a costume). 2nd JANUARY 27th DECEMBER After breakfast, we reluctantly leave our hotel and After breakfast, we reluctantly leave our hotel and journey home. journey home. Individual hotel programmes may differ slightly Individual hotel programmes may differ slightly from this programme. from this programme. in £s per in £s per Christmas – 5 Days person New Year – 4 Days person 2010: Departs Thursday 23 Dec Return Monday 27 Dec 2010 2010: Departs Thursday 30 Dec Return Sunday 2 Jan 2011 Resort Hotel Code Price Resort Hotel Code Price Weston-S-Mare Anchor Head WNYNE 254 Gt. Yarmouth New Beach GXNE 334 Ilfracombe Imperial INYNE 249 Exmouth Cavendish EXNYNE 269 Eastbourne Queens ENYNE 269 Scarborough Cumberland SCXNE 369 Gt. Yarmouth New Beach GNYNE 256 Cromer De Paris CNYNE 259 Scarborough Cumberland SCNYNE 279 Dunoon Selbourne DXNE 342 Manchester Copthorne* MNYNE 269 Criccieth George IV CRNYNE 269 Fort William Croit Anna FWXNE 342 Dunoon Selbourne DNYNE 282 Fort William Croit Anna FWNYNE 282 Supplements per person: Supplements per person: Sea/Loch View £16 Sea/Loch View £14 Single Room £23 Single Room £20 Double/Twin as Single £46 Double/Twin as Single £40 *Single supplement for Copthorne hotel £99. 8 Online Call 08451 305666 Visit your local travel agent
  • 9. Hotel Choice Weston Super Mare Anchor Head Hotel Ilfracombe Imperial Hotel In all, this brochure features a choice of almost 50 different hotels. Most of our holidays are to our own Leisureplex Hotels and we give brief details of them here. For further details about them as well as information on the non-Leisureplex hotels we use, please refer to our web site The web site provides far more detail than is possible here including lots of resort information and links to local attractions and events . Grades Hotel grading is quite a subjective process and it can be Splendidly situated between Weston’s two piers and close to This well known hotel is in one of the best positions in difficult to compare one hotel with another. We have tried the boating slipway and a small beach; the promenade walk Ilfracombe, overlooking the gardens and splendid Landmark to overcome the problem by ensuring that our own hotels starts right next to the hotel. All 52 bedrooms are centrally Theatre and Conference Centre, close to the shops and only a are part of the best known scheme - the AA scheme. heated with tea making facilities, private bath or shower and short almost level walk from the harbour. All 104 rooms are We also show our own opinion of all the hotels featured WC, hair dryer and TV with radio channels. TV lounge and centrally heated with bath or shower and WC, hair dryer, in our brochure using our symbol. The grade is congenial lounge bar with dance floor where entertainment is tea/coffee making facilities, TV, radio and intercom. There is a designed to be more focussed on our customers’ needs. provided most evenings. There are magnificent views of the TV lounge, attractive cocktail bar and sun lounge. Lift to all In awarding an grade, we bear in mind the frequency bay from the attractive TV lounge, the twin restaurants and floors (stairs to some rooms on split level floors). of entertainment (which is not part of the AA scheme) many of the bedrooms. Small lift serves all floors (few stairs Entertainment is provided most evenings. and disregard such matters as the availability of room from lift to restaurant). Tel: 01934 620880 Tel: 01271 862536 service. We also consider the comments we have received from clients during the past year. A Leisureplex Hotel A Leisureplex Hotel Newquay St. Ives Torquay Eliot Hotel Cottage Hotel Regina Hotel Very well situated close to Great Western and Tolcarne Delightfully situated in extensive grounds overlooking Carbis Wonderfully situated on the harbour-side, with the main beaches only a few yards from the sea front and within easy Bay, 300 yards from the beach and two minutes’ walk from shops and theatre a gentle stroll away. All 69 bedrooms are walking distance of the shops and harbour. All 76 bedrooms the railway station linking Carbis Bay to St.Ives (5 minute centrally heated with private bath or shower and WC, hair are centrally heated with bath or shower and WC, hair dryer, journey). All 80 rooms are centrally heated and have bath or dryer, tea/coffee making amenities and TV with radio radio, tea/coffee making facilities and TV. There are three shower and WC, hair dryer, TV with radio channels, tea/coffee channels. The ground floor was extensively refurbished in lovely airy lounges in which to relax, plus a cocktail bar and making facilities and intercom. The dining room and lounge 2008 and there is a reception bar/lounge, entertainment dance floor where entertainment is provided most evenings. both have lovely views of the bay and there is a large bar/lounge with dance floor and an air conditioned restaurant. There is also a games room. The lift serves almost all rooms. ballroom with entertainment most evenings. There are two Part of the Regina is interesting as the home for three years of Tel: 01637 878177 bars, a games room, two lifts and a TV lounge. the poet, Elizabeth Barrett Browning. Lift serves most rooms Tel: 01736 795252 (but not those in her former house). Tel: 01803 292904 A Leisureplex Hotel A Leisureplex Hotel A Leisureplex Hotel Exmouth Bournemouth Sandown Cavendish Hotel Devon Towers Hotel Bayshore Hotel This delightful hotel is wonderfully situated on the level Ideally situated on the West Cliff, a short walk from the sea Situated in a magnificent position on the seafront, opposite seafront overlooking Exmouth’s fine golden sands, a few front, International Centre, shops and pier. All 64 bedrooms the beach and pier and close to the shopping centre. All 80 minutes’ walk from the shops. All 76 rooms are centrally are either centrally heated or provided with electric heaters bedrooms are centrally heated with TV, hair dryer, heated with private bath or shower and WC, hair dryer, and all have private bath or shower and WC, hair dryer, TV tea/coffee making facilities and private bath or shower and tea/coffee making facilities and TV. There is a TV lounge, quiet and tea/coffee making facilities. There is an attractive WC. The hotel has lounges, cocktail bar, dining room and lounge with sea views and games room with snooker and entrance lounge, delightful bar lounge with TV, restaurant and many bedrooms overlooking the sea. Entertainment is darts. The bar lounge has a dance floor and entertainment spacious entertainment room with dance floor where provided most evenings. There is also a games room. Lift most evenings. Lift serves most rooms. entertainment is provided most evenings. Lift to all floors. serves all floors (a few stairs on split level floors). Tel: 01395 272528 Tel: 01202 553863 Tel: 01983 403154 A Leisureplex Hotel A Leisureplex Hotel A Leisureplex Hotel Online Call 08451 305666 Visit your local travel agent 9
  • 10. Isle of Wight – Shanklin Bognor Regis Eastbourne Langham Court Hotel Royal Norfolk Hotel Queens Hotel The recently refurbished Langham Court is situated between Shanklin town centre and the sea front. The hotel has a bar and lounge with dance floor which hosts entertainment on most evenings. There is a small indoor swimming pool and the pleasant dining room. All bedrooms have shower and WC (some also have bath), TV, and tea/coffee making facilities. Lift to all floors (few stairs to some bedrooms). Tel: 01983 861500 Weymouth Situated on the sea front with superb Channel views, a short This magnificent Victorian hotel is situated in an outstanding Russell Hotel walk from the pier and shops. All 43 rooms are centrally position overlooking the pier, with sea views from many of its heated with private bath or shower & WC, TV, trouser press, 125 centrally heated bedrooms all of which have bath and/or Situated on the sea front with views of hair dryer and tea/coffee making facilities. Cocktail bar, shower and WC, hair dryer, TV, radio, intercom and tea/coffee Weymouth Bay from many of the restaurant and bar lounge with small dance floor. Lift serves making facilities. Spacious public rooms include a cocktail 90 bedrooms. Most are small but comfortable and all have most rooms (several stairs to some rooms). Entertainment is bar, snooker room, impressive restaurant and several function private shower & WC, TV, central heating and tea/coffee provided most evenings. rooms including the Princes Suite with its own bar where making facilities. There is a restaurant and bar lounge with Tel: 01243 826222 entertainment is provided most evenings. Two lifts serve all dance floor and cabaret entertainment 7 nights a week, floors (although the ground and lower ground floors are split together with bingo and quizzes. Lift serves all floors. level and some stairs are unavoidable) Tel: 01323 722822 Tel: 01305 786059 Grading Awaited A Leisureplex Hotel A Leisureplex Hotel Great Yarmouth Cromer Skegness New Beach Hotel Hotel De Paris Royal Hotel Situated in what is probably Great Yarmouth’s most central A delightful hotel, occupying the finest position in Cromer, Situated in its own grounds at the southern end of the location, on the sea front opposite Britannia Pier and adjacent close to the shops and historic parish church and directly promenade, overlooking the sea and an easy stroll from to the shops and resort amenities. (Note that it can be quite overlooking the pier and beach. All 61 bedrooms are centrally Skegness’s principal attractions. All 70 bedrooms are centrally lively in the street outside the sea facing rooms.) All 75 rooms heated and are equipped with private bath or shower and heated with bath or shower and WC, tea/coffee making have private bath or shower and WC, hair dryer, radio, WC, hair dryer, radio, TV and tea/coffee making facilities. facilities and TV. There is a lounge bar, games room and a tea/coffee making facilities, TV, central heating and intercom. Most are very spacious and have excellent views over the ballroom with entertainment two evenings per week. Lift Spacious cocktail bar/lounge and a magnificent restaurant sea or across the town to Cromer Woods. Superb reception serves all floors although there are some stairs to ground floor which has its own large dance floor. Lift to all floors. lounge, bar, games room and delightful dining room with rooms and the hotel is not suitable for wheelchair users. Tel: 01493 332300 dance floor. Lift (few stairs to some rooms). Tel: 01754 762301 Tel: 01263 513141 Guests 513191 A Leisureplex Hotel A Leisureplex Hotel Scarborough Lake District Blackpool Cumberland Headway Hotel Cliffs Hotel The Headway is renowned for its friendly Located on Blackpool's North Shore, this service and entertainment. There is a impressive hotel offers an extensive comfortable lounge bar overlooking the seafront, with a menu, a bar and entertainment suite with nightly second quiet lounge. All 54 bedrooms are centrally heated entertainment. There is an indoor swimming pool, sauna, gym and have bath or shower, TV, radio clock alarm, direct dial and professional beauty therapist. All 160 bedrooms have telephone, hair dryers and tea/coffee making facilities. A lift private bath or shower and WC, TV, hair dryer and tea/coffee serves all floors with a few steps sometimes in between making facilities. Lift serves all floors. Tel:01253 754224 levels. Tel. 01524 412525 Very well situated on the South Cliff a few minutes’ walk from Blackpool Isle of Man the Spa complex, beach and town centre with excellent Metropole Hotel Hydro Hotel views of the town from the north facing rooms. This excellent hotel has recently been extensively refurbished. All 86 The Metropole Hotel is superbly situated on This friendly family run hotel is situated in the bedrooms have central heating, private bath or shower Blackpool’s famous promenade in the heart of centre of Douglas seafront overlooking the bay and WC, hair dryer, TV and tea/coffee making facilities. this vibrant, fun resort and is close to all of the local and a few minutes’ walk from the seafront shops. All rooms Entertainment is provided every evening in the ballroom. attractions. The hotel features an exciting programme of are centrally heated with private bath or shower and WC, There is an attractive restaurant and quiet lounge. Lift serves nightly entertainment. All bedrooms have private bath or tea/coffee making facilities, TV with satellite facility and direct all floors. shower and WC, TV and tea/coffee making facilities. There dial telephones. Bar with entertainment on two evenings. Tel: 01723 361826 Guests: 362863 are two restaurants, a coffee shop, 2 lifts, 2 bars, 2 ballrooms Lift to all floors (but there are a few stairs to the bedrooms). and snooker room. Tel: 01253 628321 Tel: 01624 676870 A Leisureplex Hotel 10 Online Call 08451 305666 Visit your local travel agent
  • 11. Llandrindod Wells Llandudno Criccieth Commodore Hotel Hydro Hotel George IV Hotel Located in the heart of this Victorian Spa town, the hotel faces Ideally placed on the sea front, close to the Aberconwy Situated on the High Street in the centre of Criccieth with a pleasant park. All 50 bedrooms have bath and shower, Centre and a short walk from Llandudno’s wonderful shops, magnificent views towards the sea and castle from many telephone and tea/coffee making facilities. A lift serves all the Pier and Happy Valley gardens. Ballroom, superb bedrooms. All 47 bedrooms are centrally heated and have floors in the main building. The Fountain restaurant offers “Looking Glass” bar with views over the bay, sun lounges bath or shower and WC (mostly bath and WC), hair dryer, TV, table service for dinner. The Radnor bar is adjacent and there and games room with snooker. Lift serves most floors intercom and tea/coffee making facilities. Extensive public is a large ballroom offering entertainment most evenings. although all floors are split level and some stairs are areas include a delightful cocktail bar, a large restaurant, The hotel has a separate public bar for the younger guests. unavoidable to most rooms. All 120 bedrooms are centrally entertainment room with additional bar and a cosy lounge. Tel: 01597 822288 heated and have tea/coffee making facilities, private bath or A small lift serves first and second floors but not the shower and WC, hair dryer and TV with radio channels. third floor. Many have views over the bay or else over the town to the Tel: 01766 522168 Snowdonian mountains in the distance. Tel: 01492 870101 A Leisureplex Hotel A Leisureplex Hotel Tenby Porthcawl Dunoon Giltar Hotel Seabank Hotel Selborne Hotel Excellently situated overlooking South Beach and Caldey Situated a short walk from the Grand Pavilion and shops with Superbly situated looking south across the Clyde with Island and within easy walking distance of the town centre. spectacular views of the Bristol Channel. All 67 bedrooms are pleasant lawns reaching down to the promenade and water’s The hotel has a cellar bar with dance floor and lively centrally heated and have bath or shower & WC, hair dryer, edge. All the public rooms and many of the bedrooms offer entertainment most evenings including bingo, dancing and trouser press, TV, telephone and tea/coffee making facilities. uninterrupted views of the river which is a constant source of sing-along. The TV lounge and restaurant have sea views and Smuggler’s Bar, Garden Restaurant and large function room interest. Ground floor areas have recently been extensively there is also a games room. Bedrooms have private bath or with entertainment most evenings. Lift severs all floors. refurbished and include a TV lounge, bar lounge, quiet lounge shower and WC, TV and tea/coffee making facilities. (Single Tel: 01656 782261 and games room. All 98 bedrooms are centrally heated and rooms have shower cubicle and WC.) Lift serves most rooms. have private bath or shower and WC, hair dryer, TV and Tel: 01834 842507 tea/coffee making facilities. Entertainment is provided most evenings. The lift serves almost all rooms. Tel: 01369 702761 A Leisureplex Hotel A Leisureplex Hotel Fort William Isle of Skye Glenshee Croit Anna Hotel Kings Arms Hotel Spittal of Glenshee Hotel Situated in the picturesque village of Kyleakin A high level of comfort awaits you at this with views across the Kyle of Lochalsh to the popular hotel. The restaurant has superb views of mainland, this is one of Skye’s oldest hotels. There is a cocktail the glens and serves a buffet carvery dinner. All 56 bedrooms bar, public bar and restaurant. All 81 bedrooms have private are “no smoking” and have bath or shower and WC, telephone, bath or shower and WC, shaver point, individually controlled TV and tea/coffee making facilities. The hotel is on two levels heating, TV and tea/coffee making facilities. Entertainment is without a lift, most rooms are accessible by a short flight of provided on two nights during our stay. The lift serves all floors. stairs. Two rooms are suitable for wheelchair users but access Tel: 01599 534109 is via the outside of the hotel. Tel: 01250 885215 Situated in an isolated position on the shores of Loche Linnhe Inverness Trossachs & Stirling with spectacular views across the loch from all of the public National Hotel Dreadnought Hotel rooms and most of the bedrooms, the Croit Anna offers a comfortable and friendly base in which to relax. All 92 This impressive Victorian sandstone building Located at the northern edge of the bedrooms have central heating and/or individual electric is situated in the centre of Dingwall and is a Trossachs National Park and surrounded by heating, bath or shower and WC, hair dryer, radio, TV and focal point for the local community. All bedrooms have private stunning scenery, the Dreadnought is on Callander’s main tea/coffee making facilities. There is a panoramic lounge, two bath or shower and WC, tea/coffee making facilities and TV. street with its shops, bars and cafes all nearby. The hotel has bars, terrace and entertainment most evenings. There is no lift Entertainment is provided in the lounge bar. No lift. a traditional atmosphere with an oak panelled bar lounge and but a number of ground floor rooms are available upon request Tel: 01349 862166 comfortable dining room. Bedrooms have bath and shower, and subject to availability. Tel: 01397 702268 TV and tea/coffee making facilities. A lift serves all floors with some steps between levels. Tel. 01877 330184 A Leisureplex Hotel Online Call 08451 305666 Visit your local travel agent 11
  • 12. 2 DAYS 3 DAYS 4 DAYS fr £ 64 £119 £127 Per Pers on fr Per Pers on fr Per Pers o n Direct Join Holidays All departures on this new range of Alfa Direct Join holidays operate without using feeder services giving a quicker journey and eliminating any risk of a wait for your What Alfa Includes connecting coach. Most holidays are weekend breaks – ideal for the little extra holiday!  Dinner, bed and breakfast  Direct return coach travel from your This service is only possible from larger towns and inevitably the choice is more  Additional lunch on Festive Holidays chosen joining point restricted than with a feeder system. However, the bonus of a more direct journey  All rooms with private bath or  Entertainment most evenings at makes up for the limited choice and we are confident our regular customers will find shower and WC Leisureplex Hotels these Alfa Direct Join a useful addition to our range. These holidays are designed to  Excursions as shown below  Welcome drink on Party Night Holidays be booked primarily on the Internet and hence the details listed here are very brief. For full details , please view our web site Two & Three Day Holidays How Do I Book? Resort Hotel Days Half Day Exc. Included Holidays are listed in groups based on the joining points available. Please read through Shop Till You Drop Holiday Inn, Runcorn 2 Chester & Trafford Centre all the lists to find the holidays which are available from your local town because some Glasgow Weekend Buchanan 3 Glasgow Sightseeing towns are on more than one route. All holidays include dinner, bed and breakfast except for Glasgow which is bed and breakfast only If one of these takes your fancy, then ask your travel agent to visit our web site, or log on to our web site yourself at, select “Make a Booking” and Four Day Holidays enter the holiday details. Check the detailed information on the web site for more details Resort Hotel Days Half Day Exc. Included of the excursions and facilities and follow the detailed guidance to make your booking. Scarborough “Festive Sparkle” Weekend Cumberland 4 York, Bridlington It really is very easy – and totally secure. Llandudno “Festive Sparkle” Weekend Hydro 4 Book On Line and Save £5 per person Snowdonia “Festive Sparkle” Weekend George IV 4 Caernarvon, Barmouth & Porthmadog As an extra bonus, all Direct Join holidays are discounted by £5 when you book on line. Dunoon Weekend Selborne 4 That’s right – book the holiday from your own home using your computer and you will Fort William Weekend Croit Anna 4 save a very useful £5 per person off the holiday price. This discount is also available when German Xmas Markets Pohl’s Rheinhotel 4 Cologne*, Rudesheim* booking through a travel agent, providing the travel agent books your holiday online. *All excursions on 4 day holidays are half days except for those shown with an asterisk which are full days **Passports are required for German Christmas Markets holidays Continental Christmas Markets Join at Newcastle-upon-Tyne, Stanley, Chester-le-Street, Bowburn, Ferryhill, Newton Aycliffe or Stockton-on-Tees Resort Hotel Date Days Code Out-Ret Price Single Shop Till You Drop Holiday Inn 13 Nov 2 2313AE Sat-Sun £64 £15 4 DAYS Glasgow Weekend Buchanan 19 Nov 3 3577AE Fri-Sun £119 £25 169 Llandudno “Festive Sp” Hydro 19 Nov 4 4350AE Fri-Mon £127 £20 fr Scarborough “Festive Sp” Cumberland 26 Nov 4 4275AE Fri-Mon £127 £20 £ on German Xmas Markets Pohl’s Rheinhotel 29 Nov 4 4861AE Mon-Thu £179 £39 Per Pers Shop Till You Drop Holiday Inn 4 Dec 2 2313AE Sat-Sun £64 £15 Join at Consett, Durham, Spennymoor, Bishop Auckland, Newton Aycliffe or Stockton-on-Tees Resort Hotel Date Days Code Out-Ret Price Single Glasgow Weekend Buchanan 5 Nov 3 3577BE Fri-Sun £119 £25 Shop Till You Drop Holiday Inn 6 Nov 2 2313BE Sat-Sun £64 £15 Snowdonia “Festive Sp” George IV 19 Nov 4 4365BE Fri-Mon £127 £20 Get into the Christmas spirit and add a little sparkle to those dreary Winter Shop Till You Drop Holiday Inn 27 Nov 2 2313BE Sat-Sun £64 £15 days with one of these short breaks to some of the most famous Continental Christmas Markets. Join at Sunderland, Hartlepool, Billingham, Middlesbrough, German Markets Stockton-on-Tees or Darlington Departs midnight Sunday, returns midnight Thursday or departs midnight Thursday, Resort Hotel Date Days Code Out-Ret Price Single returns midnight Monday (approx.) and is based at St.Goarshausen in the Rhine Fort William Weekend Croit Anna 27 Aug 4 4430CE Fri-Mon £149 £20 Gorge and includes visits to Cologne and Rudesheim markets. Llandudno “Festive Sp” Hydro 5 Nov 4 4350CE Sat-Sun £127 £20 Includes 3 nights’ dinner, room and breakfast in Germany • Market visits Scarborough “Festive Sp” Cumberland 12 Nov 4 4275CE Fri-Mon £127 £20 All clients on Continental Tours must be in possession of a full passport. Non-EU citizens may also require a Visa Shop Till You Drop Holiday Inn 20 Nov 2 2313CE Sat-Sun £64 £15 and should check with their travel agent before booking. Snowdonia “Festive Sp” George IV 26 Nov 4 4365CE Fri-Mon £127 £20 12 Online Call 08451 305666 Visit your local travel agent
  • 13. Self Drive There is no doubt about it, for a really relaxing holiday, there is no substitute for travelling by coach. But sometimes the packaged dates just do not fit in with your schedule; you need to go for a shorter period or on a day the coach does not travel or you live in an area not served by our feeder system. For those Breaks occasions, we have designed our Self Drive programme. 3 Night Breaks in £s per person Autumn 2010 Spring 2011 Friday to Monday Sep 24 EASTER Apr 29 Resort Hotel Code Sep 17 -Oct 29 Dec 27 Dec 30 Mar 11 Apr 8 Apr 15 Apr 22 -May20 Weston-S-Mare Anchor Head 4100SD - £96 £129 £240 £90 £93 £93 £118 £99 Ilfracombe Imperial 4110SD £108 £96 - £240 £90 £93 £93 £118 £99 Newquay Eliot 4130SD - £96 - £234 - £93 £93 £118 £99 St Ives Cottage 4135SD - £96 - £244 - £93 £93 £118 £99 4 DAYS Falmouth Madeira 4140SD - £99 - £249 - £93 £93 £118 £105 90 Torquay Regina 4150SD - £99 £129 £252 £90 £93 £93 £118 £105 fr Exmouth Cavendish 4155SD - £99 £129 £255 £93 £99 £99 £124 £105 £ o n Bournemouth Devon Towers 4170SD - £96 £129 £240 - £93 £93 £118 £105 Per Pers Isle of Wight Bayshore 4195SD - £96 - £240 - £99 £99 £124 £105 Bognor Regis Royal Norfolk 4205SD £112 £99 £129 £266 - £99 £99 £124 £105 Eastbourne Queens 4215SD £112 £99 £129 £266 - £99 £99 £124 £105 5 DAYS Great Yarmouth New Beach 4260SD £108 £96 - £240 - £93 £93 £118 £99 130 Cromer De Paris 4265SD £112 £99 £129 £246 - £99 £99 £124 £105 fr Scarborough Cumberland 4275SD £112 £99 £129 £252 £93 £99 £99 £124 £105 £ o n Llandudno Hydro 4350SD £111 £99 £129 £266 £93 £99 £99 £124 £105 Per Pers Criccieth George IV 4365SD £117 £99 £129 £266 £93 £99 £99 £124 £105 Porthcawl Seabank 4385SD £112 £99 £129 £246 £93 £99 £99 £124 £105 Dunoon Selborne 4410SD £108 £96 £129 £266 £93 £99 £99 £124 £105 8 DAYS Fort William Croit Anna 4430SD £108 £96 £129 £266 - £99 £99 £124 £105 212 Supplements per person: Single Room Supplement £20 (2010 & 2011) fr Sea or Loch View (per person - not Newquay, Bournemouth, Scarborough or Criccieth) £12 (2010) £14 (2011) £ o n December 27 and 30 departures are Monday-Thursday and Thursday-Sunday respectively and include the full festive programme (except for excursions) described Per Pers on the Festive and New Year pages. in £s per 4 Night Breaks person Autumn 2010 Spring 2011 Leisureplex Hotels Monday to Friday Resort Hotel Code Sep 27 Nov 1* Feb 14 Apr 4 EASTER Sep 13 Sep 20 -Oct 25 -Dec 13* Dec 23 -Mar 28 -Apr 18 Apr 25 May 2 -May 23 May 9 Our self drive breaks feature only our own Weston-S-Mare Anchor Head 5100SD - £150 £144 £144 £336 £130 £134 £148 £136 £144 Leisureplex Hotels, so you can be sure of the quality, Ilfracombe Imperial 5110SD £168 £150 £144 £144 £324 £130 £134 £148 £136 £144 reliable holiday for which they are so well known - Newquay Eliot 5130SD - £150 £144 £144 £324 £130 £134 £148 £136 £144 backed by membership of the AA, Britain’s best St Ives Cottage 5135SD - £150 £144 £144 £329 £130 £134 £148 £136 £144 known hotel grading scheme. Falmouth Madeira 5140SD - £164 £154 £144 £344 £134 £142 £156 £144 £152 Torquay Regina 5150SD - £150 £144 £144 £336 £130 £134 £148 £136 £152 Exmouth Cavendish 5155SD - £164 £150 £150 £344 £134 £142 £156 £144 £152 Bournemouth Devon Towers 5170SD - £150 £144 £144 £332 £130 £134 £148 £136 £152 Isle of Wight Bayshore 5195SD - £164 £150 £144 £332 £134 £142 £156 £144 £152 What Alfa Includes Bognor Regis Eastbourne Royal Norfolk Queens 5205SD £182 £174 £150 £150 £344 £134 £142 £156 £144 £152 5215SD £182 £174 £150 £150 £344 £134 £142 £156 £144 £152  Choice of 19 hotels Great Yarmouth New Beach 5260SD £168 £150 £144 £144 £332 £130 £134 £148 £136 £144  Choice of 3, 4 or 7 night stay Cromer De Paris 5265SD £172 £150 £150 £150 £336 £134 £142 £156 £144 £152 Scarborough Cumberland 5275SD £172 £162 £150 £150 £359 £134 £142 £156 £144 £152  Dinner, room and full British breakfast Llandudno Hydro 5350SD £182 £174 £150 £150 £359 £134 £142 £156 £144 £152  Entertainment most evenings Criccieth George IV 5365SD £182 £174 £150 £150 £359 £134 £142 £156 £144 £152  AA Two Star hotels Porthcawl Seabank 5385SD £172 £150 £150 £150 £336 £134 £142 £156 £144 £152 Dunoon Selborne 5410SD £178 £172 £150 £150 £332 £134 £142 £156 £144 £152  Isle of Wight and Dunoon holidays include ferry Fort William Croit Anna 5430SD £178 £172 £150 £150 £332 £134 £142 £156 £144 £152 tickets in the holiday cost Supplements per person: Single Room Supplement £23 (2010) £24 (2011) Sea or Loch View (per person – not Newquay, Bournemouth, Scarborough or Criccieth) £16 (2010) £18 (2011) *November 1 - Dec 13 departures are holidays with a Christmas theme and are inclusive of two lunches during your stay. December 23 departure is Thursday-Monday and includes the full programme (except for excursions) as described on the Christmas page. Further Information in £s per Car Parking Facilities 7 Night Breaks person Autumn 2010 Spring 2011 There is plentiful free parking at our hotels in Sat to Sat or Sun to Sun Arrival Sept 11 Sept 18 Mar 12 Apr 2 Apr 23 Apr 30 May 21 Newquay, St.Ives, Falmouth, Exmouth, Bognor Regis, Resort Hotel Code Day Sept 12 -Oct 24 -Mar 27 -Apr 17 Apr 24 -May 15 -May 22 Eastbourne, Llandudno, Criccieth, Porthcawl, Dunoon Weston-S-Mare Anchor Head 100SD Sat £262 £232 £212 £219 £236 £246 £266 and Fort William. Parking spaces are more restricted Ilfracombe Imperial 110SD Sun £248 £224 £212 £219 £236 £241 £259 at Ilfracombe, Torquay, Bournemouth and Cromer. Newquay Eliot 130SD Sat £258 £232 £212 £219 £236 £246 £266 There are no on-site parking facilities at Weston- St Ives Cottage 135SD Sat £259 £234 £212 £219 £236 £246 £266 Super-Mare, Sandown, Great Yarmouth or Falmouth Madeira 140SD Sat £284 £259 £227 £234 £251 £261 £286 Scarborough although on street parking is normally Torquay Regina 150SD Sat £258 £232 £212 £219 £236 £251 £269 Exmouth Cavendish 155SD Sat £282 £258 £227 £234 £251 £261 £286 readily available from October to Easter. On street Bournemouth Devon Towers 170SD Sun £266 £238 £212 £219 £236 £251 £269 parking can be arranged at no charge during the Isle of Wight Bayshore 195SD Sat £264 £238 £219 £226 £243 £256 £275 summer at Great Yarmouth and Scarborough. At Bognor Regis Royal Norfolk 205SD Sat £272 £239 £223 £230 £247 £261 £283 Great Yarmouth this must be booked in advance by Eastbourne Queens 215SD Sat £279 £244 £223 £230 £247 £261 £283 contacting the hotel. Further details are provided with Great Yarmouth New Beach 260SD Sun £249 £224 £212 £219 £236 £241 £263 your Confirmation. Please note: coach excursions and Cromer De Paris 265SD Sat £272 £239 £219 £226 £243 £256 £270 lunches are not included on Self Drive holidays. Scarborough Cumberland 275SD Sat £272 £239 £219 £226 £243 £246 £270 Llandudno Hydro 350SD Sat £272 £239 £219 £226 £243 £256 £275 Ferries Criccieth George IV 365SD Sat £272 £239 £219 £226 £243 £256 £275 On Isle of Wight and Dunoon holidays, ferry tickets Porthcawl Seabank 385SD Sat £272 £239 £219 £226 £243 £256 £275 are included in the holiday cost and a voucher will Dunoon Selborne 410SD Sun £274 £244 £219 £226 £243 £251 £270 be provided with your documents. Fort William Croit Anna 430SD Sun £279 £252 £223 £230 £247 £259 £275 Supplements per person: Single Room Supplement £34 (2010 & 2011) Coach Excursions & Lunches Sea or Loch View (per person – not Newquay, Bournemouth, Scarborough or Criccieth) £24 (2010) £27 (2011) Are not included on self drive holidays. 7 night stays commence on Saturday or Sunday as shown above. On some occasions hotels may offer a choice of both Saturday and Sunday arrivals - please call for details. Online Call 08451 305666 Visit your local travel agent 13
  • 14. Booking Conditions All bookings are accepted on the following conditions: 1. Your Holiday Contract 6. Dietary & Other Special Needs 10. Baggage 18. Transfers Your holiday contract is with Alfa Travel Ltd (“the Clients who require a special diet must mark this Which term shall include all personal belongings of the (a) The Company will permit clients to transfer the Company”), a member of ABTA. When you make a requirement in the Special Requests section of the client, is conveyed at owner’s risk throughout and the booking to other tours or other dates more than 42 days booking you guarantee that you have the authority Booking Form or, if booking on the web site, indicate it Company’s liability shall be limited to taking reasonable prior to departure without forfeiture of deposit providing to accept and do accept on behalf of your party the in the Special Requests section on the booking screen. care in the handling of such items by its servants or the client pays an administration fee of £10 per booking terms of these booking conditions. The contract Clients with special dietary needs are also strongly agents. Each passenger is allowed one suitcase form. between you and the Company is defined by these urged to make direct contact with the hotel 7-14 days measuring no more than 26in x 8in x 15in and (b) The Company will permit assignment of the holiday Booking Conditions and the Confirmation Invoice, prior to arrival and to forward details of their weighing no more than 33lb (15kg). In the interests of to another client or clients subject to the following which is issued upon receipt by the Company of requirements in writing to the hotel. Clients who are the health and safety of employees and agents, we ask charges: the deposit. A contract exists as soon as we issue our mobility impaired must make this clear on the Booking clients to strictly observe this weight limitation on (i) more than 42 days prior to departure: £20 per Confirmation Invoice. The contract is governed by Form (or click the relevant section on the web site individual suitcases and clients will be refused booking form (ii) less than 42 days but more than English Law, and the jurisdiction of the English Courts. screen) and should also write or e-mail the Alfa porterage facilities for suitcases which exceed the 14 days prior to departure: £40 per booking form. Customer Relations Department (email address: advising the precise degree of weight limit. It is not possible to transfer the booking to another client 2. Holiday Price & Financial Protection their mobility impairment so that we can ascertain if the 14 days or less prior to departure without incurring the The prices shown in our brochures are accurate at hotel is able to satisfy their needs. The Company does 11. Late Arrival by Passenger & Clients cancellation charges listed at 9 above. the date of publication. We reserve the right to alter not have any vehicles fitted with wheelchair lifts, so it is in Difficulties prices after publication. You will be advised of the essential that all clients are able to manage the steps Should a passenger arrive late at any halt en route in 19. Data Protection current price of the holiday at the time of booking. Once necessary to board a coach either unaided or with the accordance with an itinerary notified to clients, either When you provide your name and address, you give us your holiday has been confirmed, the price of the assistance of members of their own party. permission to store it on our computer and use it to holiday as set out on the Confirmation Invoice is fully verbally or in writing, the Company will not accept responsibility to delay departure and a passenger who provide you with new editions of our brochure and guaranteed and will not be subject to any surcharges. 7. Alteration of fares, transportation, special offers as these become available. If you do not misses a vehicle shall have no claim against the The Package Travel, Package Holidays and Package services etc. Company. However, the Company will make every effort wish us to include you on our mailing list, please write to Tours Regulations 1992 require us to provide security for A. The Company is responsible for all the elements us or send an e-mail to or to assist passengers who get into difficulty through the monies that you pay for the package holidays of the holiday package and shall make every effort to telephone our Customer Relations Department on 08451 circumstances beyond their control providing the booked from this brochure and for your repatriation in ensure that all services are of the quality described 305666 and we will ensure you are not sent any further passenger requests such assistance from the Company the event of our insolvency. We provide this security by in the brochure and tours are operated in accordance publicity material. by telephoning its emergency number. way of an ABTA bond. with the details contained therein, but reserves the right Under the Data Protection Act, you have a right to access 08451 305777 to modify arrangements in the light of circumstances the personal data we hold on you. You must make any 3. Booking the Holiday arising provided that: request for access in writing and we have up to 40 days 12. Unreasonable Behaviour A. Bookings via Telephone or Travel Agent (i) it shall make every effort to inform clients of any to respond. We may not respond if in doing so we would (i) On receipt of your enquiry, we will reserve a holiday Should a client behave in an abusive or disruptive be forced to disclose to you information concerning change in hotel or itinerary. The Company shall be manner, the company reserves the right, after due provisionally for 3 days (or 1 day if the booking is made deemed to have satisfied this clause if it notifies clients another individual. We charge a £10 fee for this service. within 6 weeks of the departure date). If you wish to consideration and warning, to terminate the contract Our mailing list is entirely confidential and we do not of any change before the payment of the balance confirm the booking you must forward a deposit plus between us. In such circumstances the client will have make it available to any other Company. becomes due or, if it becomes aware of the change after your insurance premium within that 3 day period. no further redress against the company in respect of Any personal information you provide to us regarding that time, by sending a notice by first class post within (Deposits and Insurance premiums vary depending upon 24 hours of discovering the information. Please note: any lost part of the holiday or additional expenses your state of health is stored only for the purpose of the the time and duration of your holiday - see Booking Changes to single overnight stops on Continental and incurred. specific booking for which you divulge the information. It Form for details.) (ii) A confirmation of your booking will Scottish tours will only be notified with travel is made available to hoteliers and transportation providers be forwarded to you within 7 days of us receiving your documents. 13. Infectious & Contagious Diseases only in so far as is absolutely necessary to enable them to deposit. (iii) You must then pay the balance of monies (ii) where a change in hotel or itinerary is necessary the If a client develops an infectious or contagious disease accommodate your needs. This information is not stored due (without any further reminder from us) 42 days change shall not result in a deterioration in the services and in the reasonable opinion of the company their for use in future bookings and must be disclosed to us before departure. provided or, if it is impossible to provide an arrangement presence on the coach represents a serious risk of each time you make a booking. B. Bookings via the Internet of at least equal quality, the Company shall make this infection to other clients, the Company reserves the (i) It is not possible to make a provisional booking on the fact clear and make a cash adjustment to the cost of the right to refuse to convey them on its vehicles. In such 20. Passports & Visas Internet; all Internet bookings are on a confirmed basis holiday. circumstances, the Company will make every effort to It is the client’s responsibility to ensure they are in only. (ii) Payment must be made using your credit or B. If the contract we have with you is not performed or assist with alternative means of returning the client to possession of the correct travel documents. Those who debit card. Balance payments will be automatically is improperly performed by us or our suppliers we will their point of origin but responsibility for the costs do not have UK passports need to check carefully taken by debiting the same card you use to pay the pay you appropriate compensation if this has affected incurred in such alternative transport will be the client’s. whether they need a Visa if travelling on one of our deposit 42 days prior to departure. (iii) You should print the enjoyment of your travel arrangements. If the client has taken the insurance policy holidays outside the UK. We recommend that they start the final page of the Internet booking process as your recommended by the Company, the Company will by checking the UK Foreign and Commonwealth Office Our liability, except in cases involving death, injury or confirmation, although a postal confirmation will also be illness, shall be limited to a maximum of three times the ensure all necessary arrangements are made. If the web site at or telephoning them on 020 sent to you. cost of your travel arrangements. Our liability will also client has insurance through another insurer, it is the 7008 1500. UK Citizens do not need a Visa for any of our be limited in accordance with and/or in an identical client’s responsibility to make contact with their insurer holidays, but they do need a passport for travel to C. All Bookings mainland Europe and we recommend the use of a (i) Holiday price includes coach travel, accommodation, manner to: (i) The contractual terms of the companies but the Company will make every effort to assist them if passport when travelling to the Irish Republic and excursions and meals as specified in the holiday that provide the transportation for your travel such assistance is requested by contacting the Jersey. description. Some hotels make a small additional charge arrangements, whose terms are incorporated into this Company’s emergency number: for tea or coffee taken after meals. Morning coffee, contract; and (ii) Any relevant international convention, 08451 305777 for example the Montreal Convention in respect of travel 21. Delayed Departure & Welfare Assistance afternoon tea, personal items and liquid refreshments by air, the Athens Convention in respect of travel by sea, 14. Animals If for any reason your departure from the UK is delayed are not included in the price of the holiday (ii) Travel the Berne Convention in respect of travel by rail and the we will make alternative arrangements for you to Tickets will be forwarded approx 14 days prior to Animals (other than registered assistance dogs) are not Paris Convention in respect of the provision of continue with your holiday as soon as possible. Where departure. Since feeder routes are frequently re-timed, it accommodation, which limit the amount of allowed on tour. Clients with registered assistance dogs necessary If your departure from the UK is delayed by is essential that you check the time shown on your compensation that you can claim for death, injury, delay must advise the Company at the time of booking. more than 6 hours, we will make arrangements for travel ticket and do not rely on your initial Confirmation to passengers and loss, damage and delay to luggage. replacement meals and alternative accommodation, if for your joining time. We are to be regarded as having all benefit of any 15. Optional Excursions the delay results in the scheduled meals and limitation of compensation contained in these or any Excursions or other tours that you may choose to book accommodation being cancelled. 4. Insurance conventions. or pay for whilst you are on holiday are not part of the It is a condition of the acceptance of the booking by Alfa You can ask for copies of the transport companies' package holiday provided by us. Your contract for 22. Complaints & Disputes Travel Ltd (hereafter “The Company”) that you are contractual terms, or the international conventions, from excursions booked in resort is with the operator of the As an ABTA member, we are obliged to maintain a high insured either through the Company’s scheme or some our offices. excursion and not with us and we cannot accept standard of service to you. But if something does go equivalent travel policy. If you wish to insure through responsibility for any monies paid for such excursions wrong, you have to play your part in trying to resolve the another company, the insurer’s name and emergency 8. Cancellation by the Company whether or not those monies are paid to your driver or problem by raising your complaint with the relevant contact number must be inserted on the booking The Company reserves the right to cancel departures if courier. We are not responsible for the provision of the person as soon as the problem arises. The relevant person form or if you book via the Internet, you must e-mail the number of clients wishing to travel is less than 25 excursion or tour or for anything that happens during the is the hotel manager for complaints about hotel services us with those details at persons. The Company shall not normally cancel a course of its provision by the operator. and the tour driver for complaints about travel quoting your Booking Reference. holiday after payment of the balance becomes due (42 arrangements. The tour driver will also attempt to assist in days before departure). If for any reason it is found 16. Hotel Amenities the event of any failure by the hotel manager to resolve a 5. Room Allocation & Special Requests necessary to do so, the Company will provide an complaint about the hotel. We cannot deal with equivalent tour at a discount of 10% from the published Some facilities (e.g. lifts) are not always available due complaints which have not been raised in this way. Every effort will be made to provide precisely the to sudden breakdowns or the need to service them. accommodation booked and to convey special needs to price. If this alternative is not acceptable, the Company will refund all monies paid, whereupon all liability on the Other facilities (e.g. outdoor swimming pools) are only In the event that it is found impossible to rectify a the hotelier(s). However, the Company accepts no problem arising during the holiday, we can normally part of the Company shall cease. available when weather permits. The nature and liability for any failure to provide a special request for agree an amicable settlement between us after you frequency of entertainment is also subject to demand which no payment is made and no correspondence have returned from holiday, providing you write to us will be entered into concerning the hotelier’s failure to 9. Cancellation by the Passenger. and is at the discretion of the hotel. within 28 days of the completion of the holiday. If it is satisfy such requests. Where a payment is made for The following scale of cancellation charges shall apply impossible to resolve a dispute, we will provide you additional facilities, the Company’s liability shall be to cancellation by the passenger: 17. Seating Plans with information on an independent arbitration scheme limited to the brochure price of that supplement. Period before Percentage of Everything is done to conform to the seating plans arranged by ABTA and operated administered by IDRS Bookings for rooms with bath or shower shall be departure in holiday cost payable shown in the brochure, but the Company reserves the part of the Chartered Institute of Arbitrators. The deemed to be fulfilled by the provision of either facility which cancellation as cancellation right to modify these as necessary and the Company scheme has a claims limit of £5,000 per person (£1,000 and requests for one or the other will be treated as is received charges cannot accept bookings contingent upon provision of per person for minor injury or illness) and £25,000 per requests only. Bookings for a double room shall be More than 42 days Deposit is forfeited specific seats. In the event that the vehicle has seats Booking Form and cannot deal with major injuries. There considered satisfied by the provision of either a double 29-42 Days 30% numbered differently from the brochure seating plan, the is a time limit of 9 months following the date of return or twin bedded room. Bookings for a twin room shall be 15-28 Days 45% row number and position (offside/nearside) and not the from holiday. Full details can be obtained from us or considered satisfied by the provision of a room with two 8-14 Days 60% seat number shall be the determining factors in deciding direct from the ABTA website or more beds. 0-7 Days 90% where passengers shall sit. Published June 2010 14 Online Call 08451 305666 Visit your local travel agent
  • 15. Holiday Insurance Group Bookings For peace of mind: Great times.... great value! The following is a summary of the holiday Cancellation, Curtailment, Holiday Abandonment, insurance policy offered by Alfa for holidays Medical and Other Expenses, Personal Property and departing in 2011. Although the premiums are Money. The excess of £45 per person applies to all the same and the terms very similar for holidays these sections (reduced to £10 per person for loss of departing in 2010, the insurer is different and deposit only). you should consult our web site or any of our Please note the excess applies to each and every Summer 2010 brochures for further details of incident per Insured Person/Section. the 2010 insurance policy. Important – Health Conditions applying A Special Coach Holiday Travel Insurance Scheme to all travel destinations is available for all passengers travelling on our holidays which is arranged with ETI – International If you are travelling in England, Scotland, Wales, Travel Protection (the UK branch of Europäische Northern Ireland and can answer NO to questions Reiseverscherung AG) who are Licensed by the 1-3 and YES to 4 immediately below, it will not be Bundesanstalt für Finanzdienstleistungsaufsicht necessary for you to complete a Self Declaring (BAFIN – and approved by the Medical Form. The Standard Policy Terms, Financial Services Authority Conditions and Exclusions shall apply. (FSA – to undertake insurance It is a condition that at the time of taking out this business in the UK. policy and between that time and your departure you must comply with each of the following: Premiums 1) You are not aware of any reason why the trip At Alfa, we have a dedicated Groups Team which specialises in planning Holidays to Duration 2011 should be cancelled or cut short British 1-4 days £10 and providing great value group holidays. Every year hundreds of groups 5 days £13 2) You are not travelling: entrust their holiday to us because we understand that organising a group 6-8 days £19 a) against the advice of a medical practitioner Overseas 1-5 days £21 getaway can be time consuming unless you can count on the support of b) for the purpose of obtaining medical treatment, 6-14 days £29 or your very own experienced and knowledgeable Group Booking Advisor. Overseas holidays include Jersey and Ireland (both Northern Ireland and the Irish Republic) c) if you have been given a terminal prognosis but not the Isle of Man. Should you wish to take advantage of our Insurance please note 3) You are not receiving or awaiting treatment for an “Off the Peg” Group Holidays illness or injury as a hospital day case or in-patient, as that the premium is additional to the holiday any claim arising from this injury or treatment will not Most group organisers opt to choose from one of the great value breaks cost and should be paid at the time you pay be covered. advertised in our holiday brochures. All of the holidays in this brochure are the deposit on your holiday. 4) If you are on medication at the time of travel your available for booking by groups and your group will always get the best value by medical condition is stable and well controlled. booking one of our advertised tours because we bulk-buy the space and pass the You are not obliged to take the insurance we offer, but should you decide to insure elsewhere you must In addition if you are travelling outside England, savings on to you. We can tailor most itineraries to your requirements, for supply details of your insurer including an Scotland, Wales, Northern Ireland or the Isle of emergency telephone number on the booking form. Man, the following additional conditions will apply: example by adding extra excursions or omitting entrance fees. Our generous If you book on the internet, you should send an email 1) If you have received medical treatment as a discounts provide the 21st, 31st, 41st and 51st passenger travelling absolutely quoting your Booking Reference and the name, policy hospital day case, in-patient or out-patient during the free of charge on all advertised holidays. number and emergency contact number of your six months prior to the booking of the trip, you must insurer to If you choose not to obtain from a medical practitioner at your cost We also offer special joining arrangements for groups and, providing there is a insure, we will ask you to sign a Disclaimer to confirming that you will be fit enough to take the trip. minimum of 40 persons in the party, groups are automatically given sole use of confirm that you will be responsible for any costs the company may incur in helping you resolve any 2) if you are undergoing medical treatment as a the coach. If your group is not large enough to take a whole coach, we can difficulties you may experience which would normally hospital out-patient at the date the final balance of the easily reserve part of a coach for your party and can usually make arrangements have been covered by a holiday insurance policy. trip is due to be paid, a certificate of fitness confirming your ability to travel must be obtained by you at your with local travel agencies to “top up” your group with individual bookings from Demands and Needs cost. your local area to avoid the need to travel via an interchange. Our Direct Join This insurance policy will suit the Demands and The Policy contains the following General Exclusions: holidays are especially suitable for part groups and the joining points can Needs of an individual or group (where applicable) You are not covered for anything caused directly or normally be adjusted to your requirements. who have no excluded pre-existing medical indirectly by you suffering from stress, anxiety or conditions, are travelling in countries included within depression unless it has been investigated and the policy terms and who wish to insure themselves against unforeseen events detailed in the cover diagnosed as such by a consultant specialising in the “Made to Measure” Group Holidays relevant field, who must confirm in writing at your section below. Subject to the terms, conditions and We have a wealth of experience in organising special interest tours and tailoring cost that you are fit enough to take this trip. maximum specified claim limits. itineraries to meet your particular requirements and make suggestions for you to You must notify the Issuer of this policy immediately Important of any of the conditions listed above arising consider. Please contact our Groups Department on 08451 304666 (calls are We will not provide you with advice about the between the date the policy is issued and the time charged at local rate only); you will be surprised how flexible we can be! suitability of this product for your individual needs but of departure of the trip. We must be informed of any fact which is likely to influence us in the will be happy to provide you with factual information We summarise below the details of the insurance acceptance, assessment or continuance of this These Boots Were Made for Walking… insurance. Failure to do so may invalidate this cover provided which also includes SPECIALTY insurance, leaving you with no right to make a claim. Many of the hotels we use are ideally placed as a base for walking holidays. ASSISTANCE a 24 hour emergency assistance Whether your party would like to walk the coastal paths of Devon and Cornwall, service, who can be contacted on 0207 902 7405 (fax: 0207 928 4748). Cooling Off Period enjoy the delights of the Lake District, the Dales or North York Moors or undertake The following is a brief summary of the cover You should read your policy immediately to ensure it something a little more strenuous in Snowdonia, the Cairngorms or West of meets with your requirements. If for any reason it available. Full details of Cover, Policy Warranties and Scotland, our Groups Department will be delighted to assist. Here are just a few Exclusions will be forwarded with your confirmation does not it must be returned to the issuer of the policy within 14 days of the date of issue or prior to travel hotel suggestions for you to consider: Snowdonia from Llandudno or Criccieth, of booking. In any event you may ask for a specimen copy of the Policy Wording before booking should you which ever is the sooner. Your money will be refunded Glamorgan from Porthcawl, Dales and North York Moors from Scarborough, wish to examine this in advance. in full, provided no claims have been made or incident Exmoor and Devon Coastal Path from Ilfracombe, Cornish Coastal Path: North likely to give rise to a claim has arisen. If you cancel your policy after 14 days no refund will be given. from Newquay, South West from St Ives or South from Falmouth, South Downs Summary of Benefits (Per Person) Cover Sum Insured Way from Bognor Regis, Lake District from Coniston, Argyll from Dunoon and Up to How To Claim Nevis Range from Fort William. As a Group Organiser you have the benefit of Cancellation £1,500 In the event of cancellation, written notice must be having your own coach and driver on hand for most of your stay which means Missed Departure sent to Alfa Travel immediately. For both cancellation and all other claims you must contact Towergate you have the maximum flexibility in planning your walking itinerary. / Travel Delay £600/£60 Personal Accident £15,000 Chapman Stevens, Claims Department, PO Box 417, Medical & other Expenses £2,000,000 West Byfleet, KT14 7YQ telephone 01932 344300 for a claims form which must be returned within 28 days Christmas “Festive Sparkle” (including Curtailment) Medical Inconvenience £450 of your cancellation or return from holiday. Weekends for Groups… Benefit (£15 per 24hrs) Please note our Coach Holiday Travel Insurance Special weekends with a Festive Flavour are available to Group Organisers and Personal Property / Scheme is only available to United Kingdom, Loss of Passport £1,500/£200 European Union and Isle of Man Residents. travel agents throughout November and December. Our “Festive Sparkle” Personal Liability £2,000,000 Alfa Travel Limited is an Appointed Representative weekends depart on a Friday and return on Monday and include 3 nights’ dinner, Delayed Baggage £100 of ITC Compliance Limited who are authorised and room and full British breakfast with festive Christmas menus, entertainment on Legal Expenses £10,000 regulated by the Financial Services Authority. two evenings plus a full day shopping excursion on Saturday and Sunday lunch. 14 Day Refund Insurance Premium PLEASE NOTE: The above is an outline of the cover All this for just £127! provided. A policy document containing full details of what is and what is not covered will be forwarded Festive Sparkle weekends operate at a selection of our hotels including Weston Policy Excesses along with your Booking Confirmation. You should Super Mare, Torquay, Exmouth, Bournemouth, Eastbourne, Cromer, Llandudno, You will be responsible for paying the first part of any read it carefully and you must inform us within claim under the following sections: 14 days if the policy is unacceptable for any reason. Criccieth, Dunoon and Fort William. Online Call 08451 305666 Visit your local travel agent 15
  • 16. Booking Form AGENTS STAMP Autumn 2010 – Spring 2011 Euxton Lane, Chorley, Lancashire, PR7 6AF Tel: (08451) 305666 • Fax: (08451) 303777 email: HOLIDAY NUMBER RESORT HOTEL DATE DAYS BOOKING REF Seat Mr/Mrs Age Sea View Single Holiday Insurance Surname Initials (if under 12) Room Type Departure Point Number Miss Supplement Supplement (Tick if required) SPECIAL REQUIREMENTS Please place a tick alongside all the clients who (eg. diabetic, diet, please refer to booking conditions) require the insurance policy provided by Alfa COACH SEATING PLAN FULL POSTAL ADDRESS OF FIRST PASSENGER Seating plans are subject to change. Some coaches use a different numbering system in which case the row/seat positions shall be the deciding factor and not the seat numbers. Vehicles do not normally have a WC or servery. Please note: Smoking is not allowed on the vehicle. 4 8 12 16 20 24 28 32 36 40 44 48 52 3 7 11 15 19 23 27 31 35 39 43 47 51 53 Seater 53 2 6 10 14 18 22 26 30 34 38 42 46 50 1 5 9 13 17 21 25 29 33 37 41 45 49 Telephone Number HOLIDAY INSURANCE ALTERNATIVE HOLIDAY INSURANCE This section must be completed by all clients. Please tick as appropriate. 1. I have read the details in this brochure of the insurance policy offered by Alfa and wish to Insurer:.................................................................................................................................................................... take that cover for the persons shown above. I understand that I have 14 days after receipt of the full policy details to change my mind and provide details of an alternative insurer. ................................................................................................................................................................................ 2. I have alternative insurance cover in place as shown in the Holiday Insurance details alongside. ................................................................................................................................................................................ 3. I will travel without insurance and undertake to repay Alfa in full for any costs they may incur in providing me with the assistance required under the Package Travel ................................................................................................................................................................................ Regulations 1992. 4. I would like Alfa to telephone me on the number shown to discuss the possibility of taking Policy Number (if applicable): ................................................................................................................................ out Alfa insurance. Insurance Company Contact Signed: .................................................................................................................................................................... Telephone Number DEPOSITS CREDIT CARD PAYMENTS (Postal Booking Only) No. of Please complete the following if you wish to pay by credit card Destination Deposit Insurance Total Persons Total Days 1-4 £10 £ £ Tick appropriate box British £30 5 £13 £ £ 6-8 £19 £ £ Credit Card No. 1-5 £21 £ £ Continental £30 Valid From/ 3 Digit 6-14 £29 £ £ Expiry Date Issue No. Security No. IMPORTANT: I have read, understand and fully accept for myself and all others named above, the Booking Conditions and Holiday Information terms published in this brochure. Signature of Card Holder Signed: .................................................................................................... Date: ................................................... Maestro Debit Cards (Switch Cards) require a valid from date or issue number