Itil For Those Who Dont Have The Time

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Captures the Basic stuff in ITIL

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Itil For Those Who Dont Have The Time

  1. 1. Alex D Paul Product Manager ITIL For Those Who Don’t Have The Time
  2. 2. ITIL – A Quick Backgrounder
  3. 3. ITIL – Collective Knowledge
  4. 4. ITIL Versions – What is right for me?
  5. 5. ITIL V2 Red Book Blue Book
  6. 6. ITIL V3 Core Modules ITIL V3 recommends BSM
  7. 7. How ITIL V3 relates to V2
  8. 8. ITIL Process and Software Train Staff Consultants to design process Purchase and Implement Software
  9. 9. After Training - Where Do I Start? Too much of information ITIL V3 Pink Elephant Certification ISO 20000 ITIL Process consultants Pink Elephant Certification ITIL V2 ITIL software products
  10. 10. ITIL Process and Software Mostly, this is the part where you get robbed
  11. 11. What People think about ITIL Complicated Not for SMBs Expensive But Common Sense is made expensive
  12. 12. In Reality Customers Consultants 400 Euros per day 100 k Euros Annual Fee
  13. 13. Complex Software
  14. 14. Take a minute to think ITIL is free but why should software be so expensive? What are my options?
  15. 15. Get Your Answers Run a comparison and get your own answers
  16. 16. Get The Complete Picture
  17. 17. Thank You I should try writing ITIL V4

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