Itil For Those Who Dont Have The Time - Presentation Transcript
Alex D Paul Product Manager ITIL For Those Who Don’t Have The Time
ITIL – A Quick Backgrounder
ITIL – Collective Knowledge
ITIL Versions – What is right for me?
ITIL V2 Red Book Blue Book
ITIL V3 Core Modules ITIL V3 recommends BSM
How ITIL V3 relates to V2
ITIL Process and Software Train Staff Consultants to design process Purchase and Implement Software
After Training - Where Do I Start? Too much of information ITIL V3 Pink Elephant Certification ISO 20000 ITIL Process consultants Pink Elephant Certification ITIL V2 ITIL software products
ITIL Process and Software Mostly, this is the part where you get robbed
What People think about ITIL Complicated Not for SMBs Expensive But Common Sense is made expensive
In Reality Customers Consultants 400 Euros per day 100 k Euros Annual Fee
Complex Software
Take a minute to think ITIL is free but why should software be so expensive? What are my options?
Get Your Answers Run a comparison and get your own answers
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