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Kim Scalzo's DAETE presentation- SLN SOLsummit


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Kim Scalzo's doodle day presentation at SLN SOLsummit 2011 March 11, 2011 …

Kim Scalzo's doodle day presentation at SLN SOLsummit 2011 March 11, 2011

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  • 1. Benchmarking and Self-Assessment for Quality in CPD and Distance Learning
  • 2. DAETE – Development of Accreditationfor Engineering Training and Education• Standardized tool for benchmarking that enables continuous quality improvement and self-assessment in higher education• Based on the European Foundation for Quality Management (EFQM) Excellence Model• Collaboration sponsored by the International Association for Continuing Engineering Education (IACEE ) – supported through funding from FIPSE and EU Commission• Originally adapted for CEE Centers – recently expanded for all disciplines and being applied for distance learning
  • 3. Collaboration Team• From the United States of America – Georgia Institute of Technology – State University of New York (SUNY) – University of Michigan – University of Wisconsin – Madison• From the European Union – Aalto University , Finland – Imperial College London, United Kingdom – University of Porto, Portugal – Katholieke Universiteit Leuven, Belgium – Aarhus Universitet, Denmark – University of Delft, The Netherlands – Universidad Politécnica de Valencia, Spain
  • 4. Process and Tools Benchmarking DemographicStart here Data Sheet and Supplemental Data Sheet DAETE Matrix & score sheet Best Practices Template
  • 5. European Foundation for QualityManagement (EFQM) Excellence Model ENABLERS RESULTS 7 Staff 3 People Results 6 Customer 9 Key 2 Policy 1 Leadership 5 Processes Oriented Performance and Strategy Results Results 4 Partnerships 8 Society and Resources Results INNOVATION AND LEARNING © European Foundation for Quality Management
  • 6. Adaptation of EFQM Model for CE Centers Criterion Level 1 Level 2 Level 3 Level 4 Level 5 name Sub-criterion Definition Definition Definition Definition Definition customized customized customized customized customized Description of for CE for CE for CE for CE for CE the sub- Centers Centers Centers Centers Centers criteria
  • 7. Five Level Structure for Rating Sub-criteria Level 1: Quality depends solely on the individual (no processes) Level 2: Process awakening (basic processes) Level 3: Vision through processes, professionalization and a guarantee of quality (intermediate processes) Level 4: Systematic assessment and improvement of processes (sophisticated processes) Level 5: Aiming for external excellence (excellent processes)
  • 8. Adaptability to Distance/Online Learning- This is an organizational self-assessment tool- Quality in DL/Online/Elearning is dependent on the support of the organization- The EFQM model criteria align with the NYS ICR criteria, which are also based on the organization- The DAETE tools and processes provide a way to standardize on what the levels mean and also document and share best practices
  • 9. Would a tool like this be helpful to you in your roles? How could you use something likethis to assess and improve quality?How would you take advantage of the benchmarking capability?
  • 10. There is also an opportunity to usethe results of self-assessment and benchmarking for organizational development