SLN faculty development program

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Faculty Keys to success of in the SUNY Learning Network Development Alexandra M. Pickett Associate Director SUNY Learning Network Faculty Development & Instructional Design 2001 recipient of the Sloan-C Award for Excellence in ALN Faculty Development • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Overview This presentation will describe:  An introduction and background of the SUNY Learning Network (SLN).  The 5 key elements in SLN’s successful award-winning online faculty development program.  Our challenges & some lessons learned. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Introduction State University of New York  The single largest public university in the nation  440,000 students  32,000 + faculty  64 Campuses  13 University Centers and Doctoral Degree Granting Inst.  13 University Colleges  8 Colleges of Technology  30 Community Colleges • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success SUNY Learning . . 2008-2009 academic year. Network !  30 of the 64 campus participate in SLN. SLN was referenced  3,000 online faculty. in testimony to the Kerrey Commission  107 online degrees offered. in Congress as the 2nd largest  100,000+ online student enrollments. ALN in the country.  4,000 + fully online courses.  high levels of student & faculty satisfaction.  CC account for 67% of student enrollments. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success SLN Awards 2000 EDUCAUSE Award for Systemic Progress in Teaching and Learning 2001 Sloan-C award for Excellence in ALN Faculty Development 2002 Sloan-C award for Excellence in Institution-Wide ALN Programming 2003 Sloan-C Award for Excellence in Online Teaching 2006 USDLA 21st Century Best Practice Award - Online Technology - Higher Education 2009 NUTN Distance Education Innovation Award • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success SLN Background ! Historical Benefits of SLN - built a Membership in SLN University  Faculty Development and Training System-wide  Faculty Training Materials ALN  Course Development Process  Instructional Design & Support Team – best practices  Campus-based MIDs – for ongoing local Faculty Support Visit:  Research/Data Collection/Analysis http://SLN.suny.edu  Campus-based Academic Coordinator liaison  Policy Development  Marketing & Promotional Activities  Technical Infrastructure (Servers/Telecommunications)  Technical Support/7 x 24 Operational Support  HelpDesk/7 days a week  Central Inquiry Response Capacity  Common Student Registration Process  SUNY DL Web site  Assisting Registrars • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success SLN SUNY Campus Background Responsibilities Academic Authority Offer Courses Grant Degree Select Faculty Academic Review Standard Student Services Enrollment Management Financial Aid Advisement Receive and Manage Revenue Tuition, State Aid, Charge Backs, etc. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success SLN Background Growth in online courses… 4500 4325 4000 3500 3460 3000 2500 2207 2000 1853 1500 1456 1260 1000 724 500 227 0 8 34 95-96 96-97 97-98 98-99 99-00 00-01 01-02 02 03 03-04 04-05 • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success SLN Background Growth in online degree programs & certificates 120 100 80 60 107 94 40 62 69 57 20 41 27 0 0 0 1 4 95-96 96-97 97-98 98-99 99-00 00-01 01-02 02 03 03-04 04-05 06 07 • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success SLN Background Growth in enrollments 110000 100000 101272 90000 86,110 80000 70000 68,887 60000 50000 53,638 40000 39,966 30000 25814 20000 10000 13021 6060 0 119 447 2009 95- 96- 97- 98- 99- 00- 01- 02 03 03- 04- 05- 96 97 98 99 00 01 02 04 05 06 • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Yesterday been… Where we’ve 1994-95 research & development period. Objective: what works? We already assumed “no significant difference” http://www.nosignificantdifference.org/ 1995-99 synthesis of models, processes, & procedures, infrastructure, resources, support and services. Objective: will it scale? 1999-05 . . . Full-scale production. Objective: institutionalization, sustainability • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Migrationare… Where we 2006-09 Campus, Course, Faculty, and SLN programmatic migration to ANGEL and new business model. Objective: Will they buy our support and services? What are the benefits of membership? Whom do we serve? 2009 in the last month of our migration BB buys ANGEL. ?? • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Todaychallenges ... Our  25 of the 40 campuses migrated with us to ANGEL - a 3-year process - June 2009. Future migration? To what?  Migration of programmatic elements, approaches, processes, methods.  Decentralization results in many changes for the program and campuses.  Supporting campuses that choose not to use the “preferred CMS.”  New fee for service business model. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success The Where are we going? Future... . . . Evolution now!  other LMSs  blended learning  quality matters  web2.0  digital repositories  mobile learning  e-portfolio  portals  single sign-on Objective: Growth and expansion, to serve the entire spectrum and continuum of SUNY online needs including web enhanced and hybrid courses. Shift to fee for services model, shift from faculty and course-centered program to community-centered support & services. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Faculty Development Our Roadmap...  Objective: develop large numbers of faculty to teach online and insure consistent and effective courses developed in a specific time frame.  Required: Need to develop and implement a scaleable and replicable process to train large numbers of faculty to produce technically and instructionally sound courses.  Result: Comprehensive and integrated faculty development and course design processes. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Faculty Development How we did it... Share stuff  Large-scale production required that we develop ways to we know works. support & train large numbers of faculty and produce large numbers of courses of consistent quality. Learn from  Using a comprehensive faculty development and course faculty - what design approach, we avoid cookie cutter mass production by they find works. working with individual faculty and allowing them and their content to drive course design.  We have the opportunity to influence and share best practices across the design of all courses. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success SLN’s 5 key elements ! 1. Model: Rapid Scale: This required that we develop a consistently applied What I have learned and thoughtful faculty development process. from working with over 3000 SUNY faculty, 2. Support: Large numbers: Successful online courses have effective from 40+ SUNY designs and effective/prepared instructors. = Instructional designers, HD, templates. institutions, and thousands of students 3. Approaches: Our philosophy: The pedagogy dog wags the technology since 1994. tail NOT the other way around. 4. Evaluation: Program evaluation and continuous improvements: Iterate! Best practices: what is working, why, what needs to be improved? 5. Quality: Requires a comprehensive approach to training, support, resources, best practices, exemplars, community of practice, template/standards, formal course review/rubric. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Models Key Element ? • What models does SLN use for online faculty development, course design, and training? A l e x a n d r a M. P i c k e t t • 2 0 0 9 1 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success KeySLN faculty development, Element course design, training. . . 1. Model  4-Stage faculty development process. 2. Support 3. Approaches  7 step online course design process. 4. Evaluation 5. Quality Challenge: scalability, faculty buy-in, consistency in course quality and student experience. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Garrison, Anderson, Rourke, Archer (2002). • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success SLN Research & Publication Background http://tinyurl.com/69zw4l • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Support Key Element ? • What key support roles are necessary? A l e x a n d r a M. P i c k e t t • 2 0 0 9 2 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success KeySLN support. . . Elements  Campus-based MIDs & ACs. 1. Model  Community, professional development. 2. Support  Communications & regular events.  Technical HelpDesk support. 3. Approaches  Resources in a variety of media. 4. Evaluation 5. Quality Challenge: Limited staff resources, exponential growth, institutionalization • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Approaches Key Elements ? • What technology, tools, and approaches are necessary? A l e x a n d r a M. P i c k e t t • 2 0 0 9 3 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success KeySLN technology, tools, & Elements approaches. . . 1. Model  Home-grown CMS from 1994 – 2009. 2. Support  Faculty develop their own courses. 3. Approaches  Empowerment = build automation and build campus autonomy and self-service. 4. Evaluation  Andragogy 5. Quality Challenge: limited staff & resources, no CMS, exponential growth. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network Pedagogy EffectIve OnlIne Faculty Development : Keys to Success A Comparison… Andragogy ! Pedagogy Andragogy Dependent. Teacher Moves towards directs what, when, how a independence. According The learner subject is learned and Self-directed. Teacher to Malcolm tests that it has been encourages and nurtures Knowles learned. this movement. 1970’s Interactive. Teaching Passive. Teaching methods include The learner's experience methods are didactic. discussion, problem- solving, etc. People learn what society People learn what they expects them to. So that need to know, so that Readiness to learn the curriculum is learning is organized standardized. around real life application. Learning experiences Acquisition of subject should be based around Orientation to learning matter. Curriculum experiences, since people organized by subjects. are performance centered in their learning. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Evaluate Key Elements ? How do you evaluate and improve your program, your understanding of online teaching and learning, and your approaches? 4 • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Key Elements SLN evaluation… 1. Model  Online teaching and learning Effectiveness: Start with a theoretical framework 2. Support to inform and contribute to practice, approaches, models, processes 3. Approaches  Programmatic Effectiveness: In a 4. Evaluation systematic regular way ask what is working and what can be improved? 5. Quality Challenge: proof of concept, scalability, institutionalization, sustainability. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Quality Key Elements ? • How do you insure course quality? A l e x a n d r a M. P i c k e t t • 2 0 0 9 • 5

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Key Elements SLN course quality. . .  Course templates/standards/wizard. 1. Model  Course review rubric/checklists- QM 2. Support  Revise and Improve new faculty wkshp. 3. Approaches  RFIDI: http://sln.suny.edu/teachingsurvey 4. Evaluation  Community of faculty & IDs 5. Quality Challenge: quality on a large scale and growing number of “experienced” online faculty. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Any questions ? http://www.slideshare.net/alexandrapickett/ • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Thank you! Alexandra M. Pickett alexandra.pickett@suny.edu Join my network!  http://www.twitter.com/alexpickett  http://www.slideshare.net/alexandrapickett/slideshows  http://www.youtube.com/user/alexandrapickett  http://slnsolsummit2009.edublogs.org/  http://etap687.edublogs.org  http://twitter.com/slnsolsummit  http://flickr.com/photos/alexandrapickett  http://www.spock.com/Alexandra-M.-Pickett-TFZBh10F  http://www.linkedin.com/in/alexandrapickett  http://del.icio.us/alexandrapickett/  http://www.diigo.com/profile/alexandrapickett  Alejandra Subagja in Second Life http://slurl.com/secondlife/SUNY%20Learning%20Network/128/128/0  Skype: alexandrapickett • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •

SLN faculty development program

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