General SLN Update

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Day 1 of the SLN SOLSummit 2010. February 23, 2010. Carey Hatch's presentation on footprints, knowledgebase, confluence, website, catalog, etc.
http://slnsolsummit2010.edublogs.org

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General SLN Update

  1. 1. SUNY Learning Network SUNY Online Summit Update February 23, 2010
  2. 2. SLN – Budget/Staffing • Probable 10.4% budget decrease • We believe we can weather this for two years without significantly impacting services • Currently searching for: ◆ Education Team – 1 Senior Instructional Designer. That will still leave us one down from 2009 levels. ◆ Applications Team – 1 Programmer Analyst.
  3. 3. SLN – Service Level Agreements • Agreements for July 2010 to June 2012 ◆ Applications and Hosting - Options A-C ◆ Enduser Helpdesk ◆ Marketing - SUNY-wide (open to all at no charge) - Standard - Premium ◆ Education - SUNY-wide (open to all at no charge) - Campus Online/Distance Learning Services (targeting IDs) - Online Faculty Services (targeting faculty)
  4. 4. SLN – Services Site • Primary utility for: ◆ SLN produced documentation and procedures ◆ Research publications (e.g. Eduventures) ◆ Calendar of Activities ◆ Helpdesk knowledgebase
  5. 5. SLN – Hosting Services • We saw significant growth from fall 2009 to spring 2010 ◆ Fall 6619 concurrent connections ◆ Spring 7962 concurrent connections • The environment currently consists of ◆ 101 webnodes ◆ 4 file servers ◆ 4 database servers • BC/DR is scheduled to be in place by July 1, 2010
  6. 6. SLN – BB Services Engagement • Campus site visits have taken place • Draft of online survey has been completed • Benchmarking testing is underway • Knowledge transfer to replicate the tests is scheduled.
  7. 7. SLN – BB discussions • Strategic Partner • Contracts • Looking for ways to engage the Blackboard community – discussions at CIT
  8. 8. SLN – Doodle Analysis of BB Alternatives • Membership ◆ Greg Ketchum (Oswego), ◆ Pam Mahars Young (Upstate) ◆ Ryan McCabe (FLCC) ◆ Ken Charak (ESC) ◆ Lisa Dubuc (NCC) ◆ Tony Defranco (TC3) ◆ Clark Shah Nelson (Delhi) • Status – at least one call • CIOs may also be doing something
  9. 9. SLN – Elluminate licenses for Education participants • Moderator licenses – two per campus ◆ Moderators must stay in room while meeting is in session ◆ Maximum room capacity is 100 users • Timeframe ◆ Elluminate access within the next two months ◆ Integration with ANGEL by October if it proves to be possible and worthwhile • Ongoing negotiations with Elluminate for University-wide license
  10. 10. SLN – Elluminate licenses for Education participants • Roles ◆ CPD provides tutorials, management of named moderator accounts ◆ ITEC provides hosting services ◆ SLN will provide ANGEL integration and support (October 2010) ◆ Elluminate provides application support ◆ Campuses – participate in appropriate training, first line support for campus • SUNY specific information will be in SLN Services site
  11. 11. SLN – Evolving Organizations and Services • Organizational alignment of SLN, CPD, OLIS • Investigating new services ◆ Course Redesign – very early (CPD/SLN) ◆ DL Program review – very early (CPD/SLN) ◆ Streaming/Content Management – very early SLN • Looking at strategic as well as operational services
  12. 12. Slide from BB Project and Change Management 12
  13. 13. SLN – Governance • SLN Advisory Board ◆ Looking to fill approximately 50% of seats with new participants ◆ Standing Committees will also see turnover ◆ We need to be more aggressive in our meeting schedule and getting information out to the community ◆ We need to do a better job of utilizing our Standing Committees • SLN Services Site will include minutes and other materials
  14. 14. Chancellor’s Strategic Planning • Wrapping up – two more Conversations • Alexandra Pickett is participating on a workgroup for Innovative Teaching and Learning • Doodle suggestions??
  15. 15. Discussion

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