Alexandra M. Pickett Associate Director SUNY Learning Network 2001, 200? And 200? recipients of the Sloan-C Award for Excellence in ALN Faculty Development 5 key elements for success Best practices from Online Faculty Development

Introduction This 3-hour workshop will give you the opportunity to: Identify the top 10 challenges you face in developing, improving, or maintaining your faculty development program. Clarify achievable goals that address your faculty development program needs. Understand the 5 key elements in successful faculty development program design. Explore strategies, tools, and processes developed for these purposes. Introduction

Identify the top 10 challenges you face in developing, improving, or maintaining your faculty development program.

Clarify achievable goals that address your faculty development program needs.

Understand the 5 key elements in successful faculty development program design.

Explore strategies, tools, and processes developed for these purposes.

Introduction What models are there for online faculty development, course design, and training? What key support roles are necessary? What technology, tools, and approaches are necessary? How do you evaluate and improve your program, your understanding of online teaching and learning, and your approaches? How to you insure course quality ? Introduction

What models are there for online faculty development, course design, and training?

What key support roles are necessary?

What technology, tools, and approaches are necessary?

How do you evaluate and improve your program, your understanding of online teaching and learning, and your approaches?

How to you insure course quality ?

SLN Online Faculty Development: Consistent quality - effective practices. Large scale and unique vantage point. Opportunity to influence and share best practices across the design of all courses. Research. SLN student satisfaction surveys: the most significant contributing factor to student satisfaction and reported learning is student/teacher interaction. Second is student to student interaction. SLN Background SLN Background

SLN Online Faculty Development:

Consistent quality - effective practices.

Large scale and unique vantage point.

Opportunity to influence and share best practices across the design of all courses.

Research.

SLN student satisfaction surveys: the most significant contributing factor to student satisfaction and reported learning is student/teacher interaction. Second is student to student interaction.

SLN Background State University of New York The single largest public university in the nation 400,000 students 30,000 + faculty 64 Campuses 4 University Centers 5 Specialized Colleges 2 Health Science Centers 13 Arts & Sciences Colleges 5 Colleges of Technology 30 Community Colleges

The single largest public university in the nation

400,000 students

30,000 + faculty

64 Campuses

4 University Centers

5 Specialized Colleges

2 Health Science Centers

13 Arts & Sciences Colleges

5 Colleges of Technology

30 Community Colleges

SLN Background Benefits of SLN ! Faculty Development and Training Faculty Training Materials Course Development Process Instructional Design & Support Team – best practices Campus-based MIDs – for ongoing local Faculty Support Research/Data Collection/Analysis Campus-based Academic Coordinator liaison Policy Development Marketing & Promotional Activities Technical Infrastructure (Servers/Telecommunications) Technical Support/7 x 24 Operational Support HelpDesk/7 days a week Central Inquiry Response Capacity Common Student Registration Process SUNY DL Web site Assisting Registrars SLN - has built a University System-wide ALN Visit: http://SLN.suny.edu

Faculty Development and Training

Faculty Training Materials

Course Development Process

Instructional Design & Support Team – best practices

Campus-based MIDs – for ongoing local Faculty Support

Research/Data Collection/Analysis

Campus-based Academic Coordinator liaison

Policy Development

Marketing & Promotional Activities

Technical Infrastructure (Servers/Telecommunications)

Technical Support/7 x 24 Operational Support

HelpDesk/7 days a week

Central Inquiry Response Capacity

Common Student Registration Process

SUNY DL Web site

Assisting Registrars

SLN Background Academic Authority Offer Courses Grant Degree Select Faculty Academic Review Standard Student Services Enrollment Management Financial Aid Advisement Receive and Manage Revenue Tuition, State Aid, Charge Backs, etc. SLN Campus Responsibilities

Academic Authority

Offer Courses

Grant Degree

Select Faculty

Academic Review

Standard Student Services

Enrollment Management

Financial Aid

Advisement

Receive and Manage Revenue

Tuition, State Aid, Charge Backs, etc.

SLN Background Growth in Online Courses

SLN Background Growth in Online Degree Programs & Certificates

SLN Background Growth in Enrollments

SLN Background 2005 – 2006 academic year: #s represent 90% of all SUNY’s totally online courses. Services $47m in tuition (est.). Consistently - 90+% student and faculty satisfaction. Community Colleges account for 67% of student enrollments. SLN Today. . . ! SLN was referenced in testimony to the Kerrey Commission in Congress as the 2nd largest ALN in the country.

2005 – 2006 academic year:

#s represent 90% of all SUNY’s totally online courses.

Services $47m in tuition (est.).

Consistently - 90+% student and faculty satisfaction.

Community Colleges account for 67% of student enrollments.

SLN was

referenced

in testimony

to the Kerrey Commission

in Congress

as the

2nd largest

ALN in the

country.

SLN Awards 2000 EDUCAUSE Award for Systemic Progress in Teaching and Learning 2001 Sloan-C award for Excellence in ALN Faculty Development 2002 Sloan-C award for Excellence in Institution-Wide ALN Programming 2003 Sloan-C Award for Excellence in Online Teaching 2006 USDLA 21st Century Best Practice Award - Online Technology - Higher Education SLN Awards

! SLN’s 5 key elements SLN’s 5 key elements What I have learned from working with over 3000 SUNY faculty, from 40+ SUNY institutions, and thousands of students since 1994. Model : Rapid Scale: This required that we develop a consistently applied and thoughtful faculty development process. Support : Large numbers: Successful online courses have effective designs and effective/prepared instructors. = Instructional designers, HD, templates. Approaches : Our philosophy: The pedagogy dog wags the technology tail NOT the other way around. Evaluation : Program evaluation and continuous improvements: Iterate! Best practices: what is working, why, what needs to be improved? Quality : Requires a comprehensive approach to training, support, resources, best practices, exemplars, community of practice, template/standards, formal course review/rubric. 1. 2. 3. 4. 5.

Key Elements Peer lead trainers. Interdisciplinary cohorts of faculty to build community of practice. Access to experienced faculty, opportunities for inter/intra disciplinary networking, peer support/training. Online course + f2f training + individual ID support. Templates and wizard. Exemplar courses for observation. Training for returning faculty to improve course and teaching – community: to collect best practices and share research results. SLN Faculty Development, Course Design, Training. . . 1. M odel 2. S upport 3. A pproaches 4. E valuation 5. Q uality

Peer lead trainers.

Interdisciplinary cohorts of faculty to build community of practice.

Access to experienced faculty, opportunities for inter/intra disciplinary networking, peer support/training.

Online course + f2f training + individual ID support.

Templates and wizard.

Exemplar courses for observation.

Training for returning faculty to improve course and teaching – community: to collect best practices and share research results.

Key Elements Individual instructional design support - SLN MIDs Technical HelpDesk support. Resources and support in a variety of media. Academic Coordinator community SLN Support. . . 1. M odel 2. S upport 3. A pproaches 4. E valuation 5. Q uality

Individual instructional design support - SLN MIDs

Technical HelpDesk support.

Resources and support in a variety of media.

Academic Coordinator community

Key Elements Communicate and be honest. Ask what others think. Ask for help. Do what you say. Say what you do. Robust, reliable, stable network & technology. Faculty-driven course design-- pedagogy not imposed by the CMS application or the instructional designer. Faculty must develop the course themselves. Opportunities for participation in online courses or discussion. Observation of live online courses. SLN Technology, tools, & approaches. . . 1. M odel 2. S upport 3. A pproaches 4. E valuation 5. Q uality

Communicate and be honest. Ask what others think. Ask for help.

Do what you say. Say what you do.

Robust, reliable, stable network & technology.

Faculty-driven course design-- pedagogy not imposed by the CMS application or the instructional designer.

Faculty must develop the course themselves.

Opportunities for participation in online courses or discussion.

Observation of live online courses.

Key Elements Commit to the process. In a systematic regular way ask what is working and what can be improved? Use that info. Observe, research, collect, and share best practices. Longitudinal, systematic data collection and analysis --Nationally recognized scholarly work to back us up. SLN teaching survey Evaluation & Continuous Improvement . . . 1. M odel 2. S upport 3. A pproaches 4. E valuation 5. Q uality

Commit to the process. In a systematic regular way ask what is working and what can be improved? Use that info.

Observe, research, collect, and share best practices.

Longitudinal, systematic data collection and analysis --Nationally recognized scholarly work to back us up.

SLN teaching survey

Key Elements Inform and influence course quality. Wizard to scaffold faculty with an effective quick start course design. Course templates/standards that makes technology and instructional design transparent. Opportunities for reflection, evaluation, and revision. Formal instructional design course reviews. Training. Course Quality. . . 1. M odel 2. S upport 3. A pproaches 4. E valuation 5. Q uality

Inform and influence course quality.

Wizard to scaffold faculty with an effective quick start course design.

Course templates/standards that makes technology and instructional design transparent.

Opportunities for reflection, evaluation, and revision.

Formal instructional design course reviews.

Training.

? Any questions ? Any questions

Thank you! Thank you! Alexandra M. Pickett [email_address] SLN.suny.edu/developer