Be an professional on tourism for a week

Learning Week: “Get ready for the Expo challenge enhancing your landscape” Scuola Superiore del Commercio del Turismo dei Servizi e delle Professioni Interviewed Giorgio Panetta

Some history… School founded in 1984 institution for the service industries postgraduate courses in tourism by the Regional Plan tourist companion tourist guide in Milan Province afterwards by European Social Fund the Learning Week recovers some historical aspects ticketing figure first edition 2009 PROFESSIONAL FIGURES

The organizative process TOURISM NETWORK IDENTIFICATION MEETINGS TO DECIDE RESTRICTIONS OF PARTICIPATION age required 16 and 17 only the best ( with high grades and ease of learning ) selected by the headmaster‘s office QUALITY VS. QUANTITY 15 people per class instead of 30 as in the first edition INITIATIVE PROMOTION always intense relationship with schools requested by the teachers themselves the teacher in classroom is in contact with the headmaster‘s office and promotes the initiative

The training path
ENHANCEMENT OF THE MILAN AREA TOWARDS EXPO 2015 (40 hours)
landscape marketing with an expert –> understudied in school
simulation of tourist companion’s service by bus, one student at a time
simulation of tour guide’s activity in the following places:
castles and historical buildings along the Navigli
museums
Liberty route (villa Necchi Campiglio, C.so Venezia, S. Ambrogio)
training on site rather than in classroom
Evaluations of the training institute are only in itinere and not ex post (they are not able to document the students improvement after the learning week)

Positive aspects
the high school teacher has acquired the role of a tutor
involvement of two teachers skilled in landscape enhancement
high integration of theory and practice
no school drop-out
very high customer satisfaction --> great success and enthusiasm for the simulation on site and deepening of the theorical topics studied in school
Future steps Another LW for next year with a different topic  we must propose new projects every year Critical aspects and suggestions for improvement None. Everything went booming. Great performance. Perhaps the lack of resources has allowed fewer steps (choice of a low number of students)

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Be an professional on tourism for a week

by aletom78 on May 20, 2010

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Be an professional on tourism for a week — Presentation Transcript