Ibm connections 4.5 business value & overview


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EXPLAN e VAR Group Evento IBM Socila Business Platform, le novità di IBM Notes 9 e IBM Connections 4.5

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Ibm connections 4.5 business value & overview

  1. 1. IBM Connections OverviewJoe Connections | IBM Connections Product Manager
  2. 2. © 2013 IBM CorporationA decade ago, e-Business fundamentally changed the way weconduct businessSurfing SellingBrowsing Buying
  3. 3. © 2013 IBM CorporationToday, the social graph is transforming the way we interact
  4. 4. © 2013 IBM CorporationCan achieve 5% reduction incustomer defection rateincreasing profits by up to68%Can develop and bring newproducts to market in 1/3timeCan achieve 100%increase in marketexposureSocial business creates value across everylevel of your companyMarketingReaching new audiencesProductDevelopmentSpeeding time-to-marketCan increase salesmanager revenue by40% and improveefficiency by up to 50%SalesImproving productivityCustomer ServiceImproving customer retentionSource 1: VCC case study, Source 2:Bain & Co , Source 3: Cemex case study, Source 4. Amadori case study
  5. 5. © 2013 IBM Corporation© 2013 IBM Corporation5Leveraging social business for a competitive advantageActivate theWorkforceCreate a SmarterWorkforceDelightCustomersCreate ExceptionalCustomer Experiences
  6. 6. © 2013 IBM CorporationThe IBM Platform for Social BusinessEnabling “systems of engagement” solutions
  7. 7. © 2013 IBM CorporationThe Value of a SocialBusiness PlatformBy leveraging a Social BusinessPlatform, you are able to:Take advantage of a broad range ofindustry leading social toolsGrow your deployment as you needover time on the platforms you requireIntegrate with your current systemsCustomize as you see fitDevelop an adoption strategyAccess your social data from a varietyof touchpoints (e.g. applications,desktops, mobile, etc)
  8. 8. IBM ConnectionsCore Platform
  9. 9. 9 © 2013 IBM CorporationSocial Networking is Collaboration ...… leveraging all IBM Connections services:Profiles - Communities - Files - Wikis - Blogs - Forums - EventsMedia Gallery - Ideation Blogs - Activities - Activity Stream
  10. 10. © 2013 IBM Corporation Quickly find the peopleand expertise you need Post a status messageinforming your networkof what you are doing Grow and maintain yourprofessional network Communicate to yournetwork your expertiseand contentProfilesRespond faster to customers andmake better decisions
  11. 11. © 2013 IBM CorporationSocial taggingSocial taggingMicrobloggingMicrobloggingSynchronized Person infoSynchronized Person infoSocial AnalyticsSocial AnalyticsOrg StructureOrg StructureSocial NetworkingSocial NetworkingAdd custom appsAdd custom appsProfilesRespond faster to customers andmake better decisions
  12. 12. 12 © 2013 IBM CorporationProfilesCreate a central person directoryText & dropdown controlsText & dropdown controlsRich text controlRich text controlCustom text controls withphone number validationCustom text controls withphone number validationCustom multi-selectand radio controlsCustom multi-selectand radio controlsCustom time & datePicker controls withForm validationCustom time & datePicker controls withForm validation
  13. 13. 13 © 2013 IBM Corporation Customize Profile View, Edit, BusinessCard, and Search Results withFreeMarker templates. Extend field definitions fromhierarchically defined profile types Control if a particular field is editable,hidden, or indexed for search Out of the box form controls + build yourown using any JavaScript library. Support custom layouts with custom logic(i.e. show if users is in-network)ProfilesCapture information relevant forthe organization
  14. 14. © 2013 IBM Corporation• Stay informed and connected• Easily share files & photos in yourstatus updates• Specify individuals by using@mentions• Provide feedback by using a singleclick to indicate Like– See and find others in theorganization who liked an entry orcomment• Search across all status updates toleverage intellectual capital created inthese micro conversations• Follow conversations via hashtagsMicroblogsEnable a more effective workforce
  15. 15. 15 © 2013 IBM CorporationDesigns Subject to Change@ mention anyone in privatemessages, including privatereferences to non-members@ mention anyone in privatemessages, including privatereferences to non-membersQuick view of all statusupdates or commentstargeted @ youQuick view of all statusupdates or commentstargeted @ youFollow-up on questionswith a consolidated viewof all your @ mentionsdirected at othersFollow-up on questionswith a consolidated viewof all your @ mentionsdirected at othersFilter or search onany @ mentions ofany userFilter or search onany @ mentions ofany userMicroblogsDrive the engagement by followingconversation easier
  16. 16. © 2013 IBM CorporationMicroblogsBe ready to act with up-to-the-minute in-context views of critical activity in yournetwork#hashtag in postsallow for discoveryand following of topics#hashtag in postsallow for discoveryand following of topicsEngaged networks with@ mentions, in-line liking,and liking of comments.Engaged networks with@ mentions, in-line liking,and liking of comments.Intuitive user experienceencourages viraladoptionIntuitive user experienceencourages viraladoptionTake action oncontent withoutSwitching contentTake action oncontent withoutSwitching content
  17. 17. © 2013 IBM Corporation A consolidated, customizable overview ofyour social network Access status updates and contentchanges from your network Integrate 3rd party content more easily viaopen standards Take action on content directly from yourActivity Stream without switching contexts Share and personalize Status Updatesand Files using the share button Repost interesting content from yournetwork in one click View recommendations content to viewHomeReduce redundant work
  18. 18. © 2013 IBM CorporationSearch across allStatus updates toleverage intellectualcapital created in thesemicro conversationsSearch across allStatus updates toleverage intellectualcapital created in thesemicro conversationsShare your current statusor files from acrossthe social toolsShare your current statusor files from acrossthe social toolsDiscover trending topicsThat are happening nowand filter conversationsDiscover trending topicsThat are happening nowand filter conversationsHomeShare and discover ideas and insightsacross the organization
  19. 19. © 2013 IBM CorporationHomeIntegrate business applications to promotefast action around projects and tasksAction Required view tohighlight activity requiringYour attention.Enhanced notificationsallowing easy follow upon open conversationsAction Required view tohighlight activity requiringYour attention.Enhanced notificationsallowing easy follow upon open conversations Open design allowscombining businessapplications withnetwork updatesOpen design allowscombining businessapplications withnetwork updates
  20. 20. © 2013 IBM CorporationReduceredundant work• Includes option to receive followed content as anemail digest• Central preferences for how to get notified aboutdifferent types of content• Ability to follow individual content, people,communities and tagsEmail DigestsReduce redundant work
  21. 21. © 2013 IBM CorporationMore easily manageand share informationby moving emailconversations andcontent into the socialtoolsMore easily manageand share informationby moving emailconversations andcontent into the socialtoolsIntegrates with IBMNotes Or Microsoft®Exchange to leverageexisting investmentsIntegrates with IBMNotes Or Microsoft®Exchange to leverageexisting investmentsConnections MailMail and Calendaring integratedinto the Social experience
  22. 22. © 2013 IBM Corporation Personalized, smartrecommendations for the People,Community and Content youshould know Based on your Profile, tags, socialnetwork, and actions Found in Home page, Profiles andCommunitiesSocialAnalyticsDiscover what and who you shouldknow
  23. 23. © 2013 IBM Corporation Help people who share commoninterests to exchange and shareinformation and ideas Create public, private andmoderated communities Share files, watch videos in themedia gallery, vote on ideas, planprojects, share using blogs, wikis,forums, and more in a community Calendar provides a central placeto plan and coordinate team eventsCommunitiesIncrease sales and customerretention
  24. 24. © 2013 IBM CorporationCommunitiesIncrease sales and customerretentionAdd a status orcontent updateAdd a status orcontent updateCreate a compellingexperienceCreate a compellingexperienceSee whats new andtake actionSee whats new andtake actionAccess people andinformationAccess people andinformation
  25. 25. 25 © 2013 IBM Corporation Gather structured feedback throughIdeation Blogs from customers Generation and filtering of the bestideas Post ideas and gather feedback fromcustomers in a more efficient andstructured way Allow voting and comments fromcustomers to bring popular ideas tosurface Facilitate moving the best ideas todevelopment of the idea via use ofActivitiesCommunity IdeationHarvest and execute ideas faster
  26. 26. © 2013 IBM CorporationCommunity IdeationHarvest and execute ideas fasterCreate & vote onideasCreate & vote onideas Customize ideationsettingsCustomize ideationsettingsGraduate ideas totake actionGraduate ideas totake actionAdd Ideation toyour communityAdd Ideation toyour community
  27. 27. © 2013 IBM CorporationBrowse new ideas withthe Open Ideas ViewMerge duplicates tostreamline votingLock comments & voteson graduated ideas.Export ideas to CSVChoose to show newideas first by defaultDesigns Subject to ChangeCommunity IdeationHarvest and execute ideas fasterManage ideas in aspreadsheetor other productManage ideas in aspreadsheetor other productFocus participants onvoting on open ideasFocus participants onvoting on open ideas
  28. 28. 28 © 2013 IBM Corporation Reports / dashboard to monitor adoption andcommunity vitality Comprehensive set of metrics of allConnections services and page views Targeted Users● Business Owner / IT Owner● Community Owner Supports extensibility Flexible drill down and data slicing Create custom reports or modify existingonesCommunity MetricsUnderstand community adoption
  29. 29. © 2013 IBM CorporationAnalytics for IBM Connectionsservices and page viewsprovide reports:Top contributorsTop contentTop activitiesAnalytics for IBM Connectionsservices and page viewsprovide reports:Top contributorsTop contentTop activitiesFlexible drill downand data slicing formore detailed analysisFlexible drill downand data slicing formore detailed analysisCommunity MetricsUse Social Analytics to driveadoption and deepen engagement
  30. 30. © 2013 IBM Corporation Upload images and videos forviewing inline Preview an image and watch avideo from a preview dialog Stores uploaded images andvideos into the Files repository foreasy downloadMedia GalleryMedia GalleryShare Use Social Analytics to driveadoption and deepen engagement
  31. 31. © 2013 IBM Corporation Event calendar provides acentral place to plan andcoordinate team events Accessible from IBMNotes® & MicrosoftOutlook® Events appear in activitystream Social commenting for eacheventCommunity EventsSchedule and keep track of teameventsMany views supported(by week, month, etc)Many views supported(by week, month, etc)Webcal link to add to yourpersonal calendarWebcal link to add to yourpersonal calendar
  32. 32. © 2013 IBM CorporationCapture relevant contentfrom external websites andbring internal for fast actionand collaborationCapture relevant contentfrom external websites andbring internal for fast actionand collaborationBring multiple communitiestogether to monitor and acton them from a single placeBring multiple communitiestogether to monitor and acton them from a single placeSocial BridgingBring external content in tosupport collaboration betweenpartners, suppliers, customers
  33. 33. 33 © 2013 IBM CorporationSocial BridgingAct on information on other sitesAdd comments to yourpostingAdd comments to yourpostingSelect from yourcommunities and forumsSelect from yourcommunities and forumsTopic captured in the dialogTopic captured in the dialogPin to keep the raisevisibility of topicPin to keep the raisevisibility of topic
  34. 34. 34 © 2013 IBM Corporation Higher quality communityparticipation through moderation Get the benefits of communityparticipation, while also havingthe confidence of being able tomoderate and govern activityand content in your customercommunities Protect the community frominappropriate content Community members andowners can participate in themoderation processModerationEncourage community growth withconfidence
  35. 35. © 2013 IBM Corporation Gather the e-mails, IM chats,documents, messages, and otherinformation that you and your teamneed to accomplish a project Assign To Dos to project members Customize and organize an activitywith sections Create an activity for use by themembers of a community Create Activity Templates tocapture and reuse best practices Leverage activities in small groupsor large communitiesActivitiesComplete projects on time andmeet goals
  36. 36. © 2013 IBM Corporation Share documents, spreadsheets,presentations, and others withoutsending large attachmentsthrough e-mail– Tag files so that theyre easy to find; addrecommendations and comments– Share files with selected individuals,groups and communities, or make thempublic– View sharing properties, such as whohas shared a file and with whom, peoplewho have downloaded files– Manage versions and allow others toupload new versions– Search for text in the title or body of thefile– Organize files in public or private folders– Optionally moderate file submissionFilesSpend less time searching forinformation
  37. 37. ●Blogs help you connect with people- whether you know them or not,whether they are inside or outsideyour organization, whether they areinternal or external.●Readers benefit from theknowledge of subject matterexperts.●Share your unique perspective andexpertise — solicit and ratefeedback — without worrying aboutfilling up everyones inbox.●Blogs help you communicate withyour peers or colleagues andaccelerate innovation.●Optionally moderate blog contentGenerate new productand services fasterBlogsGenerate new product andservices faster
  38. 38. © 2013 IBM Corporation An easy way to post, share, andcomment on content A place for you and your teams cancollaboratively edit content– Create wiki pages; enter and edit contentusing a rich text editor, adding HTML, orediting in wiki markup– Compare wiki page versions– Subscribe to wiki pages to be notified ofchanges– Organize pages hierarchically– Recommend, tag, and comment on pages– Subscribe to wiki pages to be notified ofchanges– Control and assign read access, writeaccess, or manager access privilegesWikisImprove efficiency across yourorganization
  39. 39. © 2013 IBM Corporation• Start discussions and exchangethoughts• Brainstorm and collect feedback onnew product ideas• Use stand-alone or integrated withina Community• Hold public or private discussions• Foster question-and-answerdialogue• Optionally moderate forum contentForumsReduce support costs withcustomer self-help
  40. 40. © 2013 IBM CorporationCommunity ForumsEnable self-support and encouragediscussionsLike a forum topicto share it withyour followers.Like a forum topicto share it withyour followers.Sort to view most“liked” topics in aForum or acrossforums.Sort to view most“liked” topics in aForum or acrossforums.
  41. 41. ●Bookmark any web page and track bookmarks you need quick access to in a singleplace●Surface popular bookmarks and see what topics are trending●Enhance search results with relevant, highly rated bookmarks●Find information faster byleveraging the experienceof othersBookmarksFaster access to quality information
  42. 42. © 2013 IBM Corporation Comprehensive update ofmobile features Device specific gestures (i.e.sliding drawers vs. split views) Improved usability via nativedevice capabilities● Camera● Device contacts● Open In/Share with the application● Offline Access● QR Codes Start the mobile app from abrowser or another mobile appon the deviceMobileAny time anywhere comprehensivemobile ACCESSFull support for activityStream with 3rdpartyevents and theirembedded applicationsFull support for activityStream with 3rdpartyevents and theirembedded applications
  43. 43. © 2013 IBM CorporationSimplified AccessMultiple accountsDefault loginApplication CustomizationRe-brand and themeCustom service definitionsCustom login formEULA or information pagesbefore granting accessImproved security capabilitiesRemote account provisioningPassword managementEncryptionRemote wipe & deny accessBuild configuration profileenforcementClientless VPN supportMobileAny time anywhere comprehensivemobile ACCESS
  44. 44. 44 © 2013 IBM CorporationEmbed theActivityStream in OtherContextsLeverage the activity stream in anyOpenSocial container.Expose as-is or pin to a specific filter(i.e. a community)Uses embedded applications toenabled full interaction model.Out of the box integration with IBMWebSphere Portal & Notes 9.0 SocialEdition.Designs Subject to Change
  45. 45. © 2013 IBM Corporation Drive innovation and improvecollaboration through socially-infusedexperiences Allow users to find the right people Enable customers to provide feedback Incorporate Connections Apps:Activities, Blogs, Bookmarks, Profiles,Wikis, Tag Cloud WebSphere Portal V7 customers areentitled to IBM Connections Files andProfiles Download at andWebSphere PortalCreate compelling social webexperiences in 1-2-3
  46. 46. 46 © 2013 IBM CorporationExposing IBM Connections Communities Social data is surfaced through the portal userinterface linking multiple pieces together,such as Blogs and existing business content Combine Connections Community content withexisting applications and media Personalize social content to deliver a highlyengaging, personalized experience Connections Profiles business cards available foruser profiles on the web siteExtensible via Web Experience Factory Code provided by IBM for further customizationand enhancements needed for your webexperience Download at existingadditional resourcesBrowse throughCommunity MediaGalleryParticipate inCommunityBlogsCombine SocialPortlets alongsideweb content andapplicationsWire in tags forquick searchlinksCommunity Pagesfor WebSphere PortalInfuse social into Portal pages
  47. 47. 47 © 2013 IBM Corporation Post your status so that colleagues can see whatyou are working on View status updates from colleagues in your network View status updates from colleagues you arefollowing Comment on a status posting View your board or someone elses board View the list of people you follow Download at Updates Plug-Infor IBM Notes
  48. 48. © 2013 IBM Corporation Upload files for your own use or to sharewith others Drag and drop an attached file or a filefrom your desktop to Files Drag and drop or copy and paste a filefrom Files to your desktop Send an HTML link to a file Search for files Sort files for easier browsing Open Connections Files in a browser Download at Plug-In for IBMNotes
  49. 49. © 2013 IBM CorporationActivity Stream inIBM NotesBring social to the end user toaccelerate adoption
  50. 50. © 2013 IBM CorporationInteractive notificationsin IBM NotesBring social to the end user to accelerateadoption
  51. 51. © 2013 IBM CorporationPersonal Files■ Share any file in the context of your work■ Personal files experience in Windows Explorer■ Facilitate ease of sharing of any file on desktop■ Round trip editing available in Windows ExplorerCommunity Files and Media Gallery■ Communities that have a files component can beadded to the Windows Explorer view■ “My Communities” are discovered by search andvia a picker■ Public Communities are discovered by search withtype ahead■ Media Gallery files will be shown mixed in with the Community files view─ Previews can be shown only for those media files that are in the media gallery■ Round trip editing available in Windows Explorer■ Download at ConnectionsDesktop Plug-insEasily share your personal files
  52. 52. © 2013 IBM CorporationIBM Connections content isdirectly accessible fromOutlook● Share files easily by sendinglinks instead of attachments● Drag-n-drop email messages andattachments directly to the IBMConnections sidebar● Receive live updates from yourcolleagues, communities andfiles● Automatically syncs SocialNetwork directory data to OutlookContacts● View activity stream via OutlookSocial ConnectorEnhanced MicrosoftOutlook IntegrationYour choice of toolsDrag the file rightInto an email messageTo send a link to anIBM Connections file.Drag the file rightInto an email messageTo send a link to anIBM Connections file.
  53. 53. © 2013 IBM CorporationAccessConnectionsfeatures andsearchUse the IBM Connections Plug-in for Microsoft Office to extendyour social network to yourdocuments■ Add a document to Files,Communities, Activities,Blogs or Wikis■ Create a To-Do item in anActivity■ Create a Bookmark from aURL embedded in adocument■ Insert a Bookmark or aProfile into a document■ Search for ConnectionscontentIBM Connections andMicrosoft OfficeAccess common tasks in Connections
  54. 54. ● SharePoint widget available forConnections Communities● Access and Edit MicrosoftSharePoint files● Open and add files to SharePointLibraries from within aConnections Community● Download at Connections andMicrosoft SharePointAdd robust social capabilities to legacySharePoint content
  55. 55. 55 © 2013 IBM Corporation Turn dashboard insights into team actionwith activities integration Use search integration of Connectionsassets to discover the information you needfast for collaborative decision making Build decision networks to engage the rightpeople at the right timeCustomer Feedback of the Integration: “In making decisions we need to access the rightstakeholders and experts. Social Media allows us to bring those people together and access theTrusted Information in Cognos 10.”CollaborativeDecision MakingIBM Connections and IBMCognos 10 IntegrationCollaborative decision making
  56. 56. 56 © 2013 IBM Corporation● Plugin for Rational Team Concert (RTC) web interface● Enables Rational Team Concert development teams tocollaborate with all stakeholders via Connections─ Connects RTC User Accounts to Connections UserAccounts─ Connects RTC Projects to Connections Communities─ Enables viewing of Connections Business Cards withinRTC Web UI● Makes it easy for developers to share and interact withthe social network─ Easy to share RTC Work-items as Blog Entries, ForumPosts or Status Updates─ Browse and Search Connections from within the RTCWeb UI● Complements existing ways to integrate RTC andConnections─ Both systems support dashboard widgets/gadgets─ Both feature comprehensive REST APIs● View the online demoIBMConfidential56IBM Connections andIBM Rational Team ConcertIntegrationDevelopers can share and interact with the socialnetwork
  57. 57. Social EverywhereExpand the reach of IBM Connections
  58. 58. © 2013 IBM CorporationSocial business is an investment inyour technology infrastructureIBM is committed to Open Standardsto enable integration across yourcritical business applicationssaml, aria, html5Foundation for aSocial BusinessIts about the people and information
  59. 59. © 2013 IBM CorporationOpenSocial Standard API to share social data acrossapplications. Enables secure integration of non-trustedgadgets for in-context collaboration. IBM is on Board of Directors and inventedEmbedded Primary event propagation mechanism forSocial Business Contain events and the means to act uponthem in-context (via Embedded applications) IBM is lead editorOAuthExpand Openness in IBM ConnectionsBring collaboration to the users context Delegated Authorization for integration withoutfederated identity Can use a variety of authenticationmechanisms (SAML, etc.) Cornerstone for secure authorization inheterogeneous environmentsAvailable In:
  60. 60. 60 © 2013 IBM CorporationExpand Openness in IBM ConnectionsBring collaboration to the users contextSmartCloud
  61. 61. © 2013 IBM CorporationFlexibility of deployment optionsSupport a large set of system platforms and deployment options
  62. 62. © 2013 IBM CorporationIBMPureSystemsIBMPureSystemsIBM ConnectionsOn-PremisesIBM ConnectionsOn-PremisesIBM SmartCloudIBM SmartCloudIBM ConnectionsSingle Codestream Across Cloud and On-PremisesIBM WebSpherePortalIBM WebSpherePortal
  63. 63. © 2013 IBM CorporationNew APIs and services designed to helpdevelopers buildunified user experiencesandconsistent extensibilityindependent of product, delivery model(cloud, on-premises), and client type(desktop client, browser, mobile)http://ibmsbt.openntf.orgActivityStreamsEmbeddedExperiences Share BoxCollaboration- Communities- Activities- File sharing- Wikis, forums- ...UnifiedCommunicationUnifiedAPIs for the IBM Social Business ToolkitProvide exceptional work experience
  64. 64. IBM ConnectionsAdd-ons
  65. 65. © 2013 IBM Corporation*ViewsNestedfoldersTrash can for“soft” deleteCheck in / outdocumentsCount and sortby number ofLikes andDownloadsIBM Connections Content ManagerViews*Views**ViewsNestedfoldersTrash can for“soft” deleteCheck in / outdocumentsCount and sortby number ofLikes andDownloads
  66. 66. © 2013 IBM CorporationIBM Docs brings to life IBMConnections FilesPreview, present and printfiles without downloadingWeb-based editors forcreating and sharingdocuments, spreadsheetsand presentationsReal-time co-editingSoon: IBM Docs available inMobileIBM DocsImprove simplicity and efficiency by which teamsbuild documents
  67. 67. ● IBM Content Collector for IBM Connectionshelps organizations to manage compliancein the social business● IBM Content Collector archives contentfrom files, blogs, wikis, activities, forums,bookmarks and profiles to make it availablefor eDiscovery● IBM Content Collector is part of the IBMInformation Lifecycle Governance portfoliooffering organizations a comprehensivestrategy for enterprise wide compliance andgovernance solutions● More information: Connections andIBM Content Collector for Compliance
  68. 68. ● All Connections posts, comments, blogs,etc will be logged instantly and madeavailable for eDiscovery● Vantage™ for IBM Connections helpsorganizations to manage compliance acrossall IBM Connections apps● Real time integration captures all actionsinstantly:● Real-time content monitoring● Support keyword blacklist● Granular policies to map compliancerequirements by user type● eDiscovery via full web UI● Send alerts via email, e.g. when user postscontent with blacklisted phrasesIBM Connections andActiance Vantage for Compliance
  69. 69. © 2012 IBM CorporationIBM Connections “Next”
  70. 70. © 2013 IBM CorporationSocial BusinessKey Focus Areas
  71. 71. Source:
  72. 72. © 2013 IBM CorporationIBMs Social Business LeadershipThe Foundation to deliver “social”wherever it is required to increase usageand encourage adoptionComprehensive out-of-the-box solution for cloud,on-premises and hybridWidest range of deployment options to protectexisting information technology investmentsProven Scalability and Open Standards basedarchitecture2X A Leader! ForresterWave EnterpriseSocial Platform andCloud Strategies forOnline CollaborationSoftware VendorsWorldwide MarketLeader for 3 years ina row!Leader in AragonResearch Globe forEnterprise SocialSoftwareIBM is in the leaderquadrant in the GartnerMagic Quadrant forSocial Software in theWorkplace, August20111Source: Gartner Magic Quadrant for Social Software in the Workplace, August 20112Source: The Forrester Wave™: Enterprise Social Platforms, Q3 2011 and The Forrester Wave™: Cloud Strategies for Online Collaboraton Software Vendors, Q3 2012,Forrester Research, Inc3Source: IDC: Number 1 position from 2009-2011, IDC Worldwide Enterprise Social Software 2011 Vendor Shares, doc #235273, June 2012.4Source: Aragon Research Globe for Enterprise Social Software, Aug 2012Native mobile support for phones andtabletsPipeline of innovation from IBM Researchallows us to deliver new value fasterSocial meets Business Process – its timefor a transformation
  73. 73. Why IBM is your best Social Business PartnerMarket Leadership recognized by IDC, Gartner & Forrester– IBM is #1 Market Share Leader in Social Software Platforms(IDC, June 2010-11)– 35% of Fortune 100 companies have purchased IBM SocialCollaboration Software– OpenSocial specification design leadershipSocially Designed for User Engagement– 5thmajor release since June 2007Social “Everywhere” Strategy vs Pay Everywhere– Investment Protection: Comprehensive out-of-the-box integration and widestrange of deployment options to protect existing information technologyinvestments– Enterprise Social Software: Proven Scalability, Open Standards basedarchitecture ... We “socialize” your applicationsExtensive Mobile support– Blackberry, iPhone, Android & Nokia S60 3rd & 5th editionDeep Industry Skills and Social Transformation Experience– AGENDA: Deployment, Integration and Adoption Best Practices– Time to Market Advantage: Enabling the next generation of socially-enabled solutions oncustomers existing investments and heterogeneous platformsPipeline of innovation from IBM Research delivers new value faster–
  74. 74. Check out whats new onIBM Connections 4.5 IBM Connections 4.5 Overview DemotbdIBM Connections 4.0 Overview Demo Demo on YouTube Demo on YouTube out 4.5 in Greenhouse Community in Greenhouse
  75. 75. 75 © 2013 IBM CorporationNew IBM Social Landing Page product info, research, podcasts, andmore Connections Team Bloghttp://ibmsocialsoftware.comAssets, discussion, and opinion about drivingthe adoption of IBM social software Cataloghttp://catalog.lotus.comExternal Resources and Information
  76. 76. © 2013 IBM CorporationStart Your Social Business Journey Now!Social Businesstransformationdelivers realbusiness valueSocial Businessis not an option– its a mandateBecoming a SocialBusiness is easywith