BPM Sales Play 2 Business Driven Process Improvement - Customer Presentation v3

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BPM Sales Play 2 Business Driven Process Improvement - Customer Presentation v3

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BPM Sales Play 2 Business Driven Process Improvement - Customer Presentation v3

  1. 1. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 1 Business Driven Process Improvement [Presenter Name] [Presenter Title]
  2. 2. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 2 §  Change in Regulations §  Change in Competition §  New products & services §  Customer issues §  Change in company policies Need to Adapt and React Business Success Requires Responsiveness
  3. 3. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 3 Responsiveness Requires Visibility, Agility and Efficiency §  Real-time visibility into business events and processes §  Monitoring Dashboards and alerts increase visibility and operational confidence §  Results – Timely actions, Lower risk , Compliance, Financial accountability, Lower capital reserves Visibility §  Ability to change with business environment §  Adaptable processes and granular services, rules enable dynamic change §  Results - New revenue growth, market share growth, increased competitiveness, low risk, tactical triage Agility §  To do more with less resources §  Reducing manual tasks, cycle times and bottlenecks §  Results - Reduced Cost, Improved productivity/ROI, Effective resource utilization, Better quality / service Efficiency
  4. 4. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 4 BPM Delivers Responsiveness BPM: An explicit approach to modeling, automating, measuring and optimizing business processes across organizational divisions, systems and applications Visibility Efficiency Agility
  5. 5. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 5 Oracle BPM Suite for the Whole Enterprise ENABLING ENTERPRISE WIDE ADOPTION Complete Best PracticeBusiness Driven § Empower Business to have more control § Facilitate Collaboration with IT § One platform for all flavors of processes § Start simple, evolve into sophisticated processes § Built in patterns learnt from building applications § Pre-built best practice processes and templates
  6. 6. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 6 Business Architecture §  Value Chain Models §  Strategy Models & Value Chain Linkages §  Strategy Impact Analysis Reports §  Roll-up KPI & Value Chain KPI Heat Map
  7. 7. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 7 §  Business analysts can: §  Model processes §  Define business rules §  Create forms §  Or import from Visio etc. §  Optimize with Simulation §  Share models & collaborate Business Driven Development ORACLE BPM PROCESS COMPOSER Co-Borrower
  8. 8. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 8 §  Business friendly phrases – contextual and localizable §  Author decision tables in Excel and import/ export from Composer Business Friendly Rules Authoring
  9. 9. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 9 Business User Acceptance Testing §  Process can be played to business stake holders within Composer §  Draft mode enables partial processes to be played facilitating iterative discovery
  10. 10. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 10 Business IT Collaboration §  Social, collaborative design §  Single BPMN 2.0 model §  WYSIWYE §  Import/Export process models §  Comprehensive IDE for developers SINGLE MODEL FROM MODELING TO EXECUTION
  11. 11. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 11 BPM Mobile Application
  12. 12. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 12 Process Visibility Customer Relationship Management Sales and Marketing Production Planning Manufacturing Inventory & Logistics Finance & HR Real-World Business Processes span organizations, systems, and applications. Product Configuration Order Management Warranty & Returns Management Processes SFA Product LMS B2BProduct SCM Product DB ERPCRM ERP MES Inv MGMT SFA Product LMS B2BProduct SCM Product DB ERPCRM Customer Relationship Management Sales and Marketing Production Planning Manufacturing Inventory & Logistics Finance & HR
  13. 13. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 13 Business Agility & Control §  Business friendly audit trail §  Alter Flow §  Search for instances
  14. 14. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 14 Actionable Business Insights §  Monitor processes in real-time –  KPIs and SLAs §  Analyze events as they occur –  Correlate events & KPIs –  Identify trends & Alert users real-time §  Act on current conditions –  Event-driven alerts –  Real-time dashboards Tailored Reports; Manage-by-Exception; Act on Alerts
  15. 15. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 15 Process Efficiency and Effectiveness Optimize processes, Remove bottlenecks, Automate manual steps, Remove whitespaces between Applications SFA LMS B2BProduct SCM Product DB ERPCRM Inv MGMTERP Customer Relationship Management Sales and Marketing Production Planning Manufacturing Inventory & Logistics Finance & HR
  16. 16. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 16 Process modeling, and documentation Rich Process Analytics Process Owners Business Analysts Single Process Model Business Users Process Developers Continuous Process Improvement Implementation and integration Process modeling, simulation, design, binding
  17. 17. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 17 DEMONSTRATION
  18. 18. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 18 §  Opportunity - Improve legal department performance –  6 hrs to assign contract, 36 hrs to close it –  Predictability according to SLA §  Additional benefits realized –  Collect feedback instantly and efficiently –  Changes allowed anytime –  Process available everywhere including mobile –  Single corporate view for performance monitoring –  Streamlined task management §  Public collateral: YouTube Video Contract Management Avea
  19. 19. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 19 §  Opportunity – Streamline process to meet efficiency and regulatory requirements –  Eliminate paper and manual-based systems –  Control and manage concurrent projects §  Additional benefits realized –  19.5 full time employees could be repurposed –  Annual tax savings of US$456,000 with a transparent audit trail –  Process accessible to 500 staff and partners –  Process integrated with PSFT Financials §  Public collateral: Customer Story @ o.com Capital Investment Process Scottish Water "With Oracle's Primavera P6 Enterprise Project Portfolio Management and Oracle Business Process Management in place, we now have a fully compliant and consistent approach to our capital investments, resulting in clear visibility of progress across all of our programs." – Cathie Bankier, Business Change Manager, Asset Management Directorate, Scottish Water
  20. 20. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 20 §  Benefits Realized –  Process Standardization –  Visibility and Metrics –  Flexibility –  Global Distribution of Work –  Automation –  Stronger business IT relationship §  Further Plans –  Penetration into more line of businesses –  Case Management §  Public collateral: Webinar Information Factory Thomson Reuters
  21. 21. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 21 One BPM Product for All Process Flavors People DocumentsDecisions, Rules Case Systems Events
  22. 22. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 22 Oracle Process Accelerators Domain Knowledge Embodies Best Practices Designed with Customers Pre-built Extensible Product Grade §  Process models §  Business Rules §  Business Dashboards §  Rich User Interaction §  Business services §  Preconfigured roles §  Data model §  Extensibility mechanisms §  Documentation §  UPK (learning) content Pre-built Best Practice Processes Process AcceleratorsOracle BPM
  23. 23. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 23 Summary Agility §  Faster iterations through business IT collaboration §  BPMN and Business Rules enable easier change §  Many features to enable in flight changes Visibility §  Business understandable models §  End-to-end dashboards §  Business friendly audit trail Efficiency §  Standardization and elimination of manual tasks §  Assignment, routing, prioritization §  Streamlined user experience MODEL, OPTIMIZE, AND MANAGE YOUR PROCESSES Visibility Efficiency Agility
  24. 24. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 24 Resources & Assets –  Key Contacts: PM: Meera Srinivasan –  Key Resources Sites: BPM Internal Site, BPM Resource Kit, AppAdvantage BPM: Business Driven Process Improvement Asset Link to Asset Cheat sheet WIP Customer Facing Presentation WIP WhitePapers, Data Sheets Oracle BPM Suite 11g, Business Driven Process Management, What's New in Oracle BPM Suite 11g: Review By Bruce Silver Customer References Avea , Scottish Water , Thompson Reuters Demo(s) Process Design and Improvement Process design and Execution with Process Accelerators Event(s) Achieving Greater Responsiveness, Brave New Integration World
  25. 25. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 25 Get Engaged, Learn More, Ask for Workshop Twitter twitter.com/OracleBPM Facebook facebook.com/OracleBPM LinkedIn Oracle BPM Oracle BPM blog blogs.oracle.com/BPM Oracle BPM Web site oracle.com/BPM BPM Self Assessment Tool bpm.oracle-dashboard.com/en #OracleBPM
  26. 26. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 26 Q & A
  27. 27. Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted . 27

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