iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

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Keynote at iUser 2011 in Malaysia

Abstract:
The interface to personal computers has changed little in more than 30 years since the landmark Xerox Star. Beneath layers of metaphor for the user and window management system abstractions for the developer, there is a deep underlying model of disk + processing + screen & mouse/keyboard. While the mouse and physical keyboard have sometimes morphed into touch screen and soft keyboard, and network and cloud devices masquerade as local disks, the underlying model is unchanged. However, users have seen their personal information, which was previously fragmented one filing system, email, etc. further dispersed onto Flickr, cloud services and social networks. To some extent mobile platforms, iOS, Android, Windows ME, present a different model, but if anything often heavily fire-walled Apps further fragment the user experience. What might a personal information environment be like that took seriously the fact that the objects of interest to a user are photos and documents, not files stored on disks, jobs to be done not apps?

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iUser2011 Keynote: The Personal Information Environment beyond the Personal Computer

  1. 1. The Personal Information Environment beyond the Personal Computer Alan Dix Talis & Lancaster University http://www.hcibook.com/alan/talks/ iUser-2011-keynote-personal-inf-env/
  2. 2. Lancaster University Tiree TalisTiree Tech Wave 22-26 March ‘12
  3. 3. today I am not talking about … • intelligent internet interfaces • visualisation and sampling • situated displays, eCampus, small device – large display interactions • fun and games, virtual crackers, artistic performance, slow time • physicality and product design • creativity and Bad Ideas • modelling dreams and regret
  4. 4. … or even lots of lights http:/www.hcibook.com/alan/projects/firefly/
  5. 5. I am talking about ... personal information environment ... basically the personal OS! how it could/should be in the future do not have all / any of the answers but maybe a few directions
  6. 6. WIMP is over 30! http://www.aresluna.org/attached/usability/articles/biurkonaekranie/pics/xerox http://www.apple.com/macosx/ Xerox Star 1981 Mac OS Lion 2011
  7. 7. ... some things changing Apple iOS Windows 8 start screen onCue 1999 http://windows.microsoft.com/en-US/windows-8/preview http://www.aqtive.net/ http://en.wikipedia.org/wiki/IOS
  8. 8. classic model screen/pointer/k’board for input/output local CPU for computation local disk for storage
  9. 9. different packages laptop processor in screen soft keyboardtouch input but same model
  10. 10. different models
  11. 11. Google model (Google) cloud for storageBrowser local cache local I/O & comp
  12. 12. web apps model Browser local I/O & comp app 1 app 2 app 3 app 1 cloud app 2 cloud app 3 cloud
  13. 13. Apple iOS model iPhone local I/O & comp app 1 app 2 app 3 app 1 cloud app 2 cloud app 3 cloud
  14. 14. Amazon model cloud computationSilk Browser local computation web
  15. 15. issues
  16. 16. fragmentation volume new kinds
  17. 17. fragmentation volume new kinds
  18. 18. fragmentation – PIM literature (Personal Information Management) long-standing issue – email, files, contacts, web bookmarks – separate structures – yet clearly linked (e.g. file arrives by email) need for integration – loads of prototypes (e.g. Boardman) – also Semantic Desktop work – but none have become widely used 
  19. 19. ... and the web fragmentation gets worse .... web versons of desktop apps: – email, docs, contacts, calendar but also new – Flickr, Facebook images, DropBox, del.icio.us each managed by their own web apps
  20. 20. fragmentation volume new kinds
  21. 21. new types of information social networking mostly ephemeral: tweets, FaceBook posts, etc. but also social graph itself (friends list): end-user content e.g. YouTube, blogs, Amazon reviews, comments mostly managed as timestream or tags increasing ‘serious’ use may become point of record for contracts, etc. plus ... sensors, information appliances, internet of things
  22. 22. fragmentation volume new kinds
  23. 23. volume for traditional data: I have 200,000 files, 2000 email folders ... for ‘new’ data: I have nearly 700 blog posts and over 2000 web ‘snips’ plus all the data stored about us! UK Memories for Life ‘Grand Challenge’
  24. 24. approaches
  25. 25. people e.g. friends, email address vodfone360 (no more!) functions e.g. edit photo traditional applications docs/info e.g. file, photo open doc project/activity e.g. write paper, do PhD Jones’ KFTF task e.g. book flight (some) iPhone apps (some) key components: things e.g. car embedded interfaces
  26. 26. ... but relationships complex e.g. study of PIM use (Matjaz Klun) standard PIM systems: people – projects – documents Matjaz asked users to do their own mind map: people – documents – projects
  27. 27. maybe no integration separate web/cloud apps separate phone apps separate household devices nothing linked
  28. 28. extending the traditional OS bringing resources into the ‘file system’ e.g. DropBox, iDisk/iCloud new OS/app styles: e.g. Windows 8 ‘Photo Feedr’ (?MS cloud only?)
  29. 29. web-based interactions the Google option! but ... web apps very ‘siloed’ few connections need to bring desktop disks into the web
  30. 30. none seem satisfactory need new approach ... but what? I don’t know ... but ...
  31. 31. (some) (high level) requirements where matters: audience: Flickr, iPhone, Facebook reliability: cloud, personal disk when matters: disconnection still an issue! what matters it is still my photo wherever it is
  32. 32. (some) enabling technologies synchronisation – for replication / caching – why can’t Apple get it right! GLOIs – globally accessible local URIs – so that we can talk about desktop things – email messages, single contexts, etc. meta-data – maybe not have all our data, but know about it
  33. 33. the future – what next?
  34. 34. plus ... come to Tiree Tech Wave TTW3 – 22-26 March 2012 TTW4 – Oct/Nov 2012

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