Building Relationships

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    Notes on slide 1

    Selling your Ideas: Closing the Deal Get the other person saying "yes, yes" as soon as possible. Emphasize things all parties already agree on. You will build momentum toward acceptance. Dramatize your ideas. It helps to make a visual, visceral demonstration. Let the other person feel that the idea is his or hers. People are more committed to their own ideas. Make suggestions and let others come to the desired conclusion. Appeal to the nobler motives. Appeal to ideals: a mother’s love, personal character, integrity, etc. Throw down a challenge. Stimulate competition among co-workers. Challenge someone’s capabilities/self-perceptions.

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    Building Relationships - Presentation Transcript

    1. Building Relationships
      • Never criticize, condemn or complain.
        • Self-criticism is extremely rare. Your criticism won’t be welcome.
        • Criticism makes others defensive and resentful.
        • Positive Reinforcement works better.
      • Become genuinely interested in other people.
        • People are most interested in themselves.
        • Remember people’s birthdays and other important details.
      • Talk in terms of the other person's interests.
        • Find the interests of others and talk about those things.
        • If you know nothing of their interests, ask intelligent questions.
      • Be a good listener.
        • Give your exclusive attention to others.
        • Urge others to talk about themselves. Ask pointed questions.
      • Make the other person feel important.
        • People yearn to feel important and appreciated.
        • Praise others’ strengths and they’ll strive to reinforce your opinion
      • Use Names whenever possible
      • Smile.
        • Greet others with smiles and enthusiasm.
        • Smiling comes through even over the phone.
      • If you have an idea to get across, click here to watch a five min video on how to write it out. You really can get it across in a document that shows the process logic behind your thoughts.

    + Alan CreanAlan Crean, 2 years ago

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