Cipd Coaching For Managers

Welcome to
Coaching for Managers
Taking your managers to another level
Alan Adair

Objective
To help you to establish the next steps in
developing your organisation’s coaching capability

Agenda
Introductions
What the survey said
So what?Break
10 min coaching demo
What can managers coach?
Meet the Motivation Audit
Make today matterBreak
Case study

Introductions
Brief introductions round the table
What is coaching? - a skill, a style, a process or something else
Why is coaching important? - for leaders - for the organisation

What is coaching
Many skills (endless) – primarily active listening
An effective leadership style
An amazing development tool
Why is coaching important
Very few people are motivated by a directive manager
We need staff to take on responsibility
We need leaders to lead

My background

Brief roundup of recent survey
Valerie Anderson, Charlotte Rayner, Birgit Schyns
Portsmouth Business School

Survey remit
Cross-industry
What is the current coaching capability level
What are the obstacles to success
Who took part, questions
12 diverse organisations, 500+ responses
People managers
Questions based on the use of behaviours

Key survey findings
Gap between use of primary coaching characteristics - development orientation - performance orientation - giving effective feedback and mature coaching characteristics - using other people’s ideas - team-based problem solving - engagement / empowerment
Success requires mutual respect between manager & staff

What does this mean for you?
There appears to be two levels of coaching capability
It is relatively easy to create a basic coaching capability
It is harder to develop the mature coaching characteristics
The latter is where the best results lie (in my opinion!)
Do you have the right leaders?
Find the balance - formal coaching, coaching style, mentoring
Access the online tool

So what?
What can you do to develop your managers’ coaching skills?
What are the critical success factors for your organisation?
What are the obstacles to success?

Discover…….
a refreshing coaching technique

RE-discover…….
a refreshing coaching technique

What can coaching do for managers?
Free up their time to lead
Motivate the individuals and the team *
Develop a highly effective team (do more for less)
Gain the respect of the team and peers
Develop their successor
Build confidence

Performance at Work
DIRECTION
SKILLS
MOTIVATION

Key Symptoms of Poor Motivation
Increased employee churn
Reduced productivity
Increase absence
Increased recruitment costs
Increased fire fighting - poor health
Reduced customer loyalty
Decreased reputation
Increased training costs
Reduced sales/revenue

Benefits
More loyal staff
Retention of good staff
Reduced ill health & sickness
Greater productivity
Increased customer satisfaction
Increased sales/revenue
Happier culture
Improved inter/intra team communication
Facilitates manager/team/individual discussion
Development of role in line with motivators

The 9 Work Motivators

Team Audit

How you can use this?
Write down 3 things you will take away
What support do you need?- internal / external- key people
What is the one thing you can start tomorrow that will make a difference?

Thank you
We welcome your feedback, please keep in touch.
PRIZE – Individual Motivation Report & Feedback
Extra Dimension:
Motivation Audits
Executive Coaching
Management Development
Facilitation

Cipd Coaching For Managers

by alanadair on Apr 14, 2010

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